Xerox ColorQube 9303 Series Service Manual page 596

OF 4b Status Messages in Alphabetical Order
Status Message Tables
The status message tables contain all the messages to which a status code can be attributed.
• Table 1 Status Messages - to F
• Table 2 Status Messages G to N.
• Table 3 Status Messages O to R.
• Table 4 Status Messages S to Y.
Table 1 Status messages - to F
Status
UI Message Code Reason for Message
- 01-550-00 NC status code - system
is in power save mode
- 01-551-00 ESS status code - Sys-
tem is in sleep mode
- 02-517-00 PagePack grace period
active
- 02-518-00 PagePack grace period
expired
- 02-521-00 XEIP Browser is dead or
not responding
- 03-521-00 The CCM to UI communi-
cation is lost
- 03-535-00 The machine has entered
non-intrusive diagnostic
mode
- 03-536-00 The machine has entered
intrusive diagnostic mode
- 05-501-00 DADH is raised
- 05-525-00 Document feeder tray
empty
- 05-535-00 The document feeder tray
is loaded
- 10-536-00 The transfix calibration
NVRAM parameters are
reset.
- 12-410-00 PTU selected whilst
marking job is running
- 12-755-00 The finisher has detected
a 50 sheet staple. A 100
sheet staple cartridge
should be used
Status Indicator RAPs
OF 4b
UI Message
-
-
Reference / Action
Printing will start when a job is
received or a user initiates a
-
job at the machine
Printing will start when a job is
received or a user initiates a
job at the machine
No service action required
-
No service action required
-
Perform the 02-321-00 XEIP
Browser Dead RAP.
Switch the machine off then on,
GP 14.
-
-
-
-
-
Close the DADH. If the problem
persists, perform the 05-300-00
DADH Open RAP.
Perform the 05B DADH Docu-
ment Sensor Failure RAP.
No service action required
-
Refer to OF 12 Service Code
RAP
-
Pressing the Pause to Unload
button will cancel this request.
Install 100 sheet staple car-
tridge
-
February 2013
2-572
Table 1 Status messages - to F
Status
Code Reason for Message Reference / Action
16-556-00 There is an authentica- User intervention is required to
tion problem between the check the settings on the
802.1x device and the 802.1x device to ensure they
802.1x server match the 802.1x server, then
switch the machine off then on,
GP 14.
17-570-00 Communication with User intervention is required to
NNTP server has failed verify network time protocol
server settings, operability and
machine time. Machine ser-
vices are unaffected
22-502-00 An active message has Go to the Status screen and
been produced select the Faults tab. Press the
Active Messages button and
perform the action appropriate
to the message
22-558-00 An HFSI item has Reset 'Actual' count to zero or
reached or exceeded its reset the threshold
threshold
22-568-00 A status requiring POPO The system will try to power off
has been detected & then on twice before asking for
auto-reset count less assistance
than 2
71-300-00 Tray 1 is open Close tray. Printing can con-
tinue from other trays
72-300-00 Tray 2 is open Close tray. Printing can con-
tinue from other trays
74-120-00 Tray 4 guides have Adjust the paper tray guides
moved in run and confirm the paper tray set-
tings. Print and copy services
can continue from other trays if
the correct media is available.
If the problem persists, perform
the
Guides Move in Run RAP
74-530-00 Tray 4 is out of media Add media. Print and copy ser-
vices can continue from other
trays if the correct media is
available
75-300-00 Tray 5 is open Close Tray. Print and copy ser-
vices can continue from other
trays if the correct media is
available. Refer to
89-525-00 IME clam shell is open -
74-120-00 Bypass Tray
75A RAP.
ColorQube® 9303 Family