Xerox ColorQube 9303 Series Service Manual page 298

20-320-00 Fax Fault Not Cleared by Reset RAP
20-320-00 After five instances of an unrecoverable fax fault and has not been cleared by a
card reset.
Initial Actions
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 14. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
• Make a backup of the phone book and the customer settings, refer to
and Restore.
Procedure
Switch off the machine, then switch on the machine,
Y N
Go to SCP 5 and complete the final actions.
Clear the fax card NVM. Go to dC301 NVM Initialization. Select Embedded Fax NVM initializa-
tion. Perform the routine, All data. The fault is cleared.
Y N
Reload the software, GP 4.
Go to SCP 5 and complete the final actions.
Status Indicator RAPs
20-320-00, 20-322-00
WARNING
dC361
GP 14. The fault still occurs.
20-322-00 Non-Volatile Device not Installed RAP
20-322-00 The non-volatile device has not been installed on the embedded fax card.
Initial Actions
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to
death or injury. Moving parts can cause injury.
• Make a backup of the phone book and the customer settings, refer to
NVM Save and Restore.
Procedure
Switch off the machine, then switch on the machine,
Y N
Go to SCP 5 and complete the final actions.
Clear the fax card NVM. Go to
tion. Perform the routine, All data. The fault still occurs.
Y N
Go to SCP 5 and complete the final actions.
Install new parts as necessary:
• Fax module, PL 20.05 Item
February 2013
2-274
WARNING
GP 14. Disconnect the power cord. Electricity can cause
GP 14. The fault still occurs.
dC301 NVM Initialization. Select Embedded Fax NVM initializa-
1.
ColorQube® 9303 Family
dC361 NVM Save