Xerox ColorQube 9303 Series Service Manual page 606

Table 1 Status messages - to F
Status
UI Message Code Reason for Message
Finisher main tray out 12-902-00 Finisher is in degraded
of service. Check for mode, stacker tray is out
obstructions in the of service.
main tray
Finisher main tray out 12-906-00 Right center tray out of
of service. Check for service, tray home fault
obstructions in the
main tray
Finisher top tray and 12-745-00 Top tray and stacker
main tray are not unavailable (only booklet
available maker tray available)
Finisher top tray is full. 12-692-00 Top tray is full
Empty top tray
Finisher top tray is 12-729-00 The top output bin is
nearly full nearly full
Front door is open 01-510-00 The front door is open
Table 2 Status messages G to N
Status
UI Message Code Reason for Message
Hole punch not 12-640-00 Finisher punch unit is
detected (missing). missing or incorrectly
Please insert the hole installed
punch.
Hole punching is 12-908-00 Punch head motor fails
unavailable. Check for
obstructions in the
hole puncher
Status Indicator RAPs
OF 4b
Reference / Action UI Message
Switch the machine off then on, Hole punching not
GP 14. Check for obstructions available. Power
in the tray machine off then on
and notify systems
administrator
Switch the machine off then on,
GP 14. Check for obstructions
in the tray
Image disk is offline.
Check for obstructions in the
Job(s) may take
HVF BM and the tri-folder.
longer than normal.
Check that the HVF BM and tri-
Notify system admin-
folder interlocks are made.
istrator
Switch the machine off then on,
GP 14. Check the current fault
codes list for HVF BM or tri- Image disk offline.
folder faults and perform the Power off then on and
appropriate RAP notify system adminis-
trator
Empty top tray
The top output bin is nearly full.
Image overwrite is in
This output bin may need to be
progress... the
unloaded soon. Printing can
machine is offline
continue
Image rotation is not
Copying and printing are not
available. Power off
available. Perform the 01-510-
then on and notify sys-
00 Front Door Open RAP
tem administrator
Immediate job over-
write failed. Perform
an on demand over-
Reference / Action
write immediately
Make sure that the punch unit
is correctly installed.
If the problem persists, perform
Immediate job over-
the 12-043-00-110, 12-046-00-
write failed. Perform
110 RAP
and on demand over-
Clear the paper jam. Switch the write immediately
machine off then on, GP 14.
Incompatible black ink
GP 14. If the problem persists,
stick detected. Notify
perform the 12-043-00-110, 12-
your system adminis-
046-00-110 RAP for LCSS
trator
February 2013
2-582
Table 2 Status messages G to N
Status
Code Reason for Message Reference / Action
12-579-00 Hole punching is not Check that the hole punch unit
available is correctly installed. Switch the
machine off then on,
the problem persists, perform
the
110
171 to 12-047-00-171
HVF
19-511-00 Image disk unavailable. The system is unable to read
Performance is from the image disk. Jobs may
degraded. Service is take longer than normal. Per-
required form the
00
RAP
19-512-00 The image disk cannot The system is unable to read
read or write and must from the image disk. Printing
be serviced. Power off/ has stopped. Perform the
power on will tempo- 300-00 to 19-310-00
rarily alleviate the prob- Disk (HDD) Failure RAP
lem
17-590-00 Image overwrite (ODIO) No service action required,
is in progress please wait for the overwrite to
finish
03-564-00 Image rotation is not Switch the machine off then on,
available GP 14
19-506-00 Immediate job overwrite Administrator intervention is
failed required to perform an on
demand image overwrite
immediately. Printing can con-
tinue. Other machine services
are unaffected
16-535-00 Immediate job overwrite Immediate job overwrite failed.
failed Administrator intervention is
required to perform an on
demand overwrite immediately
93-887-00 Black metered ink stick Check that the machine is on
expected, DMO was the correct contract - Print a
detected configuration page, General set
up, service plan. Check the ink
loaded is as per the customers
contract
load sensors
to 93-041
GP 14. If
12-043-00-110, 12-046-00-
RAP for LCSS, 12-044-00-
RAP for
19-300-00 to 19-310-
Image Disk (HDD) Failure
19-
Image
GP 34. Check the ink
dC330 - 93-026
ColorQube® 9303 Family