Table 1 Status messages - to F
Status
UI Message
Code
Reason for Message
Booklet maker staple
12-643-01 Booklet maker staples
cartridge is empty
are empty
Booklet Maker Staple
12-644-00 Booklet maker staples
Cartridge is empty
are empty and the HVF
finisher front door is open
Booklet Maker sta-
12-642-00 Booklet maker staples
ples low. Re-order
are low
Booklet Staple Car-
tridge
Booklet Making and
12-943-00 Booklet making or tri-fold-
Tri-folding are unavail-
ing capability is degraded
able. Check for
obstructions
Booklet making is
12-913-00 The back stop motor fails
unavailable. Check for
to move or is not at the
obstructions in the BM
home position
Booklet stapler not
12-720-00 Failure of any BM or TF
available. Power off
function. The booklet
then on and notify
maker and tri-folder are
system administrator
currently unavailable
Booklet Stapler not
12-726-00 Failure of the booklet
available. Power off
maker stapling functions.
then on and notify
system administrator
ColorQube® 9303 Family
Reference / Action
UI Message
Install a new booklet maker
Booklet Stapler not
staple cartridge
available. Power off
then on and notify
The booklet maker staple car-
system administrator
tridge is empty. User interven-
tion is required to install a new
booklet maker staple cartridge,
PL 12.185 Item
8. Printing and
copying can continue without
stapled booklet making.
Check the settings for
tray 1
The booklet maker staple car-
tridge supplies are low. Re-
Check the settings for
order staple cartridge,
PL
tray 2
12.185 Item
8.
Check the settings for
Check for obstructions in the
tray 3
HVF BM and the tri-folder.
Check the settings for
Check that the HVF BM and tri-
tray 4
folder interlocks are made.
Check the settings for
Switch the machine off then on,
tray 5
GP
14. Check the current fault
Check the settings for
codes list for HVF BM or tri-
tray 6
folder faults and perform the
Cleaning unit commu-
appropriate RAP.
nication error.
Clear the paper jam. Switch the
Remove and re-insert
machine off then on,
GP
14. If
the cleaning unit
the problem persists, perform
Cleaning unit fault.
the
12-065-00-171, 12-383-00-
Call for assistance
171
HVF BM Backstop Motor
quoting error code 94-
Fault RAP
505
Check for obstructions in the
HVF BM and the tri-folder.
Cleaning unit fault.
Check that the HVF BM and tri-
Call for assistance
folder interlocks are made.
quoting error code 94-
Switch the machine off then on,
528
GP
14. Check the current fault
codes list for HVF BM or tri-
folder faults and perform the
Cleaning unit fault.
appropriate RAP.
Call for assistance
quoting error code 94-
Perform
12-063-00-171, 12-
532
411-00-171
RAP for staple unit
1, and
12-403-00-171, 12-413-
00-171, 12-414-00-171
RAP
Cleaning unit fault.
for staple unit 2
Call for assistance
quoting error code 94-
533
February 2013
2-577
Table 1 Status messages - to F
Status
Code
Reason for Message
Reference / Action
12-743-00 Booklet making & tri-fold-
Booklet Making and Tri-folding
ing are unavailable.
is unavailable. Switch the
machine off then on,
Check the current fault code list
for HVF BM or tri-fold faults and
go to appropriate RAP. Printing
can continue to all available
output trays
01-540-01 Paper removed or added
Confirm tray 1 settings.
to tray 1
01-540-02 Paper removed or added
Confirm tray 2 settings.
to tray 2
01-540-03 Paper removed or added
Confirm tray 3 settings.
to tray 3
01-540-04 Paper removed or added
Confirm tray 4 settings.
to tray 4
01-540-05 Paper removed or added
Confirm tray 5 settings.
to tray 5
01-540-06 Paper removed or added
Confirm tray 6 settings.
to tray 6
94-630-00 IME is unable to commu-
Remove and install the clean-
nicate with the cleaning
ing unit. Copying and printing
unit
are not available.
94-505-00 Cleaning unit failure.
Install a new cleaning unit,
Replacing the cleaning
94.10 Item
unit may correct the fault
printing are not available. Other
machine services are unaf-
fected
94-528-00 Cleaning unit failure.
Install a new cleaning unit,
Replacing the cleaning
94.10 Item
unit may correct the fault
printing are not available. Other
machine services are unaf-
fected
94-532-00 Cleaning unit failure.
Install a new cleaning unit,
Replacing the cleaning
94.10 Item
unit may correct the fault
printing are not available. Other
machine services are unaf-
fected
94-533-00 Cleaning unit failure.
Install a new cleaning unit,
Replacing the cleaning
94.10 Item
unit may correct the fault
printing are not available. Other
machine services are unaf-
fected
GP
14.
PL
21. Copying and
PL
21. Copying and
PL
21. Copying and
PL
21. Copying and
Status Indicator RAPs
OF 4b