Xerox ColorQube 9303 Series Service Manual page 561

Table 2 Chain 02 Status codes
Status
Code UI Message Reason for Message
02-590-00 Machine power on failed. Configurable services are
Power off then on and not stable at power on
notify system administra-
tor
Table 3 Chain 03 Status codes
Status
Code UI Message Reason for Message
03-504-00 The machine is NC status code
offline
03-504-01 The machine is NC status code
offline
03-505-00 System error. Power The digital copier is not
off then on and notify available
system administrator
03-518-00 Network controller The network controller
not available. Power is not available.
off then on and notify
system administrator
03-521-00 No message CCM to UI communica-
tion are lost
03-535-00 No message The machine is in non
intrusive diagnostic
mode
03-536-00 No message The machine has
entered intrusive diag-
nostic mode
03-538-00 Machine active reg- The machine active reg-
istration disabled. istration has been dis-
Turn power off then abled via the
on to enable Active Registration
Control Routine
03-546-00 Incompatible Fax Incompatible Fax soft-
software detected ware detected at power
(upgrade required) on
ColorQube® 9303 Family
Reference / Action
Switch the machine off
then on, GP 14. If the
problem persists, per-
form the 02-390-00
Configurable Services
RAP
Reference / Action
Switch the machine off then on,
GP 14
Switch the machine off then on,
GP 14
Perform 03-325-00 RAP and
355-00 RAP
Switch the machine off then on,
GP 14. If the fault remains, rein-
stall software, GP 4. If the prob-
lem persists, perform the 03-331-
00, 03-332-00 Main Controller
and Network Controller on the
SBC PWB Cannot Communicate
RAP
Switch the machine off then on,
GP 14
-
-
Re-enable the active registration
mode in dC715
dC715
The embedded Fax software ver-
sion is incompatible with the sys-
tem. A software upgrade should
be performed.
Refer to 03-417-00 RAP
Status
Code UI Message
03-547-00 A Fax service error
has occurred. Power
off then on
03-548-00 Fax line 2 is unavail-
able. Notify your sys-
tem administrator.
03-549-00 Fax memory error.
Power off then on
and notify system
administrator
03-550-00 A Fax service error
has occurred. Power
off then on
03-
03-551-00 A Fax service error
has occurred. Power
off then on
03-555-00 Please wait... Main-
tenance in progress.
Scan, copy and print
services not avail-
able
03-556-00 Please wait... The
scanner is initializ-
ing.
03-558-00 Please complete all
steps required by the
external accounting
device to access this
service
03-558-01 Please insert card
into the external
accounting device to
access this service
03-558-02 Please enter access
code into external
accounting device to
access this service
February 2013
2-537
Table 3 Chain 03 Status codes
Reason for Message Reference / Action
Basic Fax not detected Switch the machine off then on,
or confirmed GP 14. If the problem persists,
perform the
00, 20-339-00, 20-341-00, 20-
345-00 Fax Network Line 1 Fault
RAP
Extended Fax not Check the Fax line connection
detected or confirmed
Fax POST failure status Switch the machine off, then on
GP 14
Fax card is unavailable Switch the machine off then on,
GP 14. If the problem persists,
perform the
00, 20-339-00, 20-341-00, 20-
345-00 Fax Network Line 1 Fault
RAP
The Fax service is Switch the machine off then on,
unavailable GP 14. If the problem persists,
perform the
00, 20-339-00, 20-341-00, 20-
345-00 Fax Network Line 1 Fault
RAP
The machine has Go to dC301. Perform a copier
entered intrusive cus- NVM initialization and NVM data
tomer tools mode. select all. After initialization per-
form the routines
dC978
Power on while the IIT -
is being initialized
Not defined -
Not defined -
Not defined -
Status Indicator RAPs
20-331-00, 20-338-
20-331-00, 20-338-
20-331-00, 20-338-
dC977 and
OF 4a