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19-300-00 to 19-310-00 Image Disk (HDD) Failure RAP
19-300-00 Unable to read or write data from the image disk.
19-301-00 Unable to write data to the image disk.
19-302-00 Bad data received from the disk (i.e. disk returns data other than a read or write
operation in response to a read or write request from).
19-303-00 Unable to format the image disk.
19-310-00 Disk system does not return capacity information during power up.
Procedure
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to
GP
14. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Refer to
WD
3.3. Check that the SATA cable from PJ222 on the
PJ210 on the hard disk drive is correctly connected and not damaged. If necessary, install a
new cable,
PL 3.11 Item
3.
Refer to
WD 1.5
and
WD 3.3.
Check the power harness from PJDC4 on the
to PJ211 on the hard disk drive. The wiring is good.
Y
N
Repair the harness,
REP 1.1
or install a new harness,
Refer to
WD
3.3. Measure +5V between pins 3 and 2 on PJ211 at the hard disk drive. +5V
was measured.
Y
N
Go to
01D
+5V Distribution RAP.
If necessary, perform a software upgrade,
Install new components as necessary:
•
Hard disk drive,
PL 3.11 Item
2.
•
Single board controller PWB,
PL 3.11 Item
ColorQube® 9303 Family
WARNING
single board controller PWB
power supply unit
PL 3.11 Item
12, as necessary.
GP
4.
13.
19-401-00, 19-402-00 Stress Out of Memory RAP
19-401-00 Out of memory caused by a stress document.
19-402-00 Out of memory caused by a stress job.
Procedure
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to
death or injury. Moving parts can cause injury.
If this fault remains for more than five minutes, switch off the machine, then switch on the
machine,
GP
14. The fault has cleared.
Y
N
Perform a software upgrade,
Go to
SCP 5
Final Actions.
to
February 2013
19-300-00 to 19-310-00, 19-401-00, 19-402-00
2-269
WARNING
GP
14. Disconnect the power cord. Electricity can cause
GP
4.
Status Indicator RAPs
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