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Service Manual
CAUTION
Certain components in the DocuColor 12/
DCCS50 are susceptible to damage from electro-
static discharge. Observe all ESD procedures to
avoid component damage.
January 2005

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   Summary of Contents for Xerox DocuColor 12/DCCS50

  • Page 1

    DocuColor 12/DCCS50 Service Manual CAUTION Certain components in the DocuColor 12/ DCCS50 are susceptible to damage from electro- static discharge. Observe all ESD procedures to avoid component damage. January 2005...

  • Page 2

    NOTICE While every care has been taken in the preparation of this manual, no liabil- ity will be accepted by Xerox Corporation arising out of any inaccuracies or omissions. NOTICE All service documentation is supplied to Xerox external customers for infor- mational purposes only.

  • Page 3

    Introduction Introduction ........................About This Documentation....................Organization........................Reference Symbology..................... AC and DC Voltage Nomenclature ................. Translated WARNINGS ....................Reissue Introduction 1/05 DocuColor 12/DCCS50...

  • Page 4

    Introduction Reissue 1/05 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 5

    The DocuColor 12/DCCS50 contains an invisible laser. There is no visual indication that partment. The Drum can be damaged by light shock. the laser beam is present. During servicing, the DocuColor 12/DCCS50 is a Class 3B Electrostatic Discharge Damage product because of the invisible laser. the laser beam could cause eye damage if looked CAUTION at directly.

  • Page 6

    This section provides the information needed to clean the DocuColor 12/DCCS50. Final Actions The Final Actions are intended to ensure that the DocuColor 12/DCCS50 is operating correctly and is in good condition when it is returned to the customer. Service Log A master Service Log sheet is provided to be copied and used by the service representative.

  • Page 7

    When using a RAP, always exit the procedure when the fault is fixed. Do not per- form the remaining steps. Section 4. Repairs and Adjustments This section contains the repair and adjustment procedures for the DocuColor 12/DCCS50. Section 5. Parts List This section contains the detailed Parts List for the DocuColor 12/DCCS50.

  • Page 8

    Reference Symbology Figure 1 General Information Introduction Reissue 1/05 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 9

    Figure 2 General Information Reissue Introduction 1/05 DocuColor 12/DCCS50...

  • Page 10

    Figure 3 General Information Introduction Reissue 1/05 viii DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 11

    AC power supplied to the machine. WARNING For some installations, (typically Xerox Europe), the ACN line may NOT be neutral. It may have power applied. Check local power standards. ACN is used in the documentation to designate the neutral side of the AC line. The voltage level on this line depends upon the local AC power supplied to the machine.

  • Page 12

    WARNING cause interference in which case the user, at his own expense, will be required to cor- For some installations (typically Xerox Europe), the ACN line may NOT be neutral. It may rect the interference. have power applied. Check local power standards.

  • Page 13

    Turn power off and disconnect the power plug. REP 1.6.2 Fuser Drive DANGER: Mettre la machine sur Arrêt et débrancher le cordon d'alimentation. WARNING REP 2.7.3 T/A Motor Turn power off and disconnect the power plug. Reissue Introduction 1/05 DocuColor 12/DCCS50...

  • Page 14

    Turn power off and disconnect the power plug. DANGER: Mettre la machine sur Arrêt et débrancher le cordon d'alimentation. DANGER: Mettre la machine sur Arrêt et débrancher le cordon d'alimentation. REP 2.15.1 Regi. Sensor REP 2.21.3 Duplex Belt 1/2 Introduction Reissue 1/05 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 15

    DANGER: Mettre la machine sur Arrêt et débrancher le cordon d'alimentation. Turn power off and disconnect the power plug. REP 5.3.3 Cleaning Brush DANGER: Mettre la machine sur Arrêt et débrancher le cordon d'alimentation. Reissue Introduction 1/05 DocuColor 12/DCCS50 xiii...

  • Page 16

    DANGER: Mettre la machine sur Arrêt et débrancher le cordon d'alimentation. DANGER: Ne pas brûler du développeur ou le module développeur. Si du développeur Introduction Reissue 1/05 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 17

    WARNING DANGER: Mettre la machine sur Arrêt et débrancher le cordon d'alimentation. Turn power off and disconnect the power plug. REP 7.6.3 Back-up Roll DANGER: Mettre la machine sur Arrêt et débrancher le cordon d'alimentation. Reissue Introduction 1/05 DocuColor 12/DCCS50...

  • Page 18

    9. ELECTRICAL WARNING REP 9.2.1 Opening/Closing the IOT Control PWB Chassis Turn power off and disconnect the power plug. DANGER: Mettre la machine sur Arrêt et débrancher le cordon d'alimentation. WARNING 11. COVER Introduction Reissue 1/05 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 19

    Turn power off and disconnect the power plug. Turn power off and disconnect the power plug. DANGER: Mettre la machine sur Arrêt et débrancher le cordon d'alimentation. DANGER: Mettre la machine sur Arrêt et débrancher le cordon d'alimentation. Reissue Introduction 1/05 DocuColor 12/DCCS50 xvii...

  • Page 20

    DANGER: Mettre la machine sur Arrêt et débrancher le cordon d'alimentation. TURN POWER OFF AND DISCONNECT THE POWER PLUG. REP 13.14.1 Decurler Stepping Motor DANGER: METTRE LA MACHINE SUR ARRÊT ET DÉBRANCHER LE CORDON D'ALI- MENTATION. WARNING Introduction Reissue 1/05 xviii DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 21

    To avoid electrical shock, switch-OFF the Main Power Switch and disconnect the Power Cord. REP 2.8.27 HCF Feeder Assembly DANGER: Afin d'éviter tout risque d'électrocution, mettre la machine sur Arrêt et Reissue Introduction 1/05 DocuColor 12/DCCS50...

  • Page 22

    To avoid personal injury or shock, disconnect the Finisher cable connector. Switch off REP 15.1.4 Decurler Stepper Motor the machine power and disconnect the Machine Power Cord. DANGER: Afin d'éviter des accidents ou une électrocution, débrancher la prise du mod- Introduction Reissue 1/05 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 23

    Power Cord. REP 15.1.17 Single Catch Tray (SCT) Assembly DANGER: Afin d'éviter des accidents ou une électrocution, débrancher la prise du mod- WARNING ule de finition. Mettre la machine sur Arrêt et débrancher le cordon d'alimentation. Reissue Introduction 1/05 DocuColor 12/DCCS50...

  • Page 24

    WARNING ule de finition. Mettre la machine sur Arrêt et débrancher le cordon d'alimentation. To avoid personal injury or shock, disconnect the Finisher cable connector. Switch off REP 15.2.16 End Wall Motor Introduction Reissue 1/05 xxii DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 25

    To avoid personal injury or shock, disconnect the Finisher cable connector. Switch off the machine power and disconnect the machine Power Cord. WARNING DANGER: Afin d'éviter des accidents ou une électrocution, débrancher la prise du mod- Reissue Introduction 1/05 DocuColor 12/DCCS50 xxiii...

  • Page 26

    DANGER: Afin d'éviter des accidents ou une électrocution, débrancher la prise du mod- ule de finition. Mettre la machine sur Arrêt et débrancher le cordon d'alimentation. To avoid personal injury or shock, disconnect the Finisher cable connector. Switch off Introduction Reissue 1/05 xxiv DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 27

    Mettre la machine sur Arrêt et débrancher le cordon d'alimentation. the machine power and disconnect the machine Power Cord. REP 15.3.16 Stapler Assembly DANGER: Afin d'éviter des accidents ou une électrocution, débrancher la prise du mod- Reissue Introduction 1/05 DocuColor 12/DCCS50...

  • Page 28

    DANGER: Afin d'éviter des accidents ou une électrocution, débrancher la prise du mod- ule de finition. Mettre la machine sur Arrêt et débrancher le cordon d'alimentation. ADJ 15.3.1 Staple Position Adjustment WARNING Introduction Reissue 1/05 xxvi DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 29: Table Of Contents

    1 Service Call Procedures Service Strategy ......................Initial Actions ........................Call Flow ......................... Detailed Maintenance Activities (HFSI)................Cleaning Procedures....................... Final Actions........................Reissue Service Call Procedures 1/05 DocuColor 12/DCCS50...

  • Page 30

    Service Call Procedures Reissue 1/05 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 31: Service Strategy

    The Service Call Procedures contain the following sections: and weight. The specified paper for optimum image quality with the DocuColor 12 copier/printer is 24# Xerox COLOR Xpressions (NASG), or Colotech + 90 gsm Initial Actions (ESG). Look for any damage to the copies, oil marks, image quality defects, or other indications of a problem.

  • Page 32: Call Flow

    RAP. • For EPC failures, go to the OF3-1, Fault Entry RAP. • For Edit Pad problems, go to the 02-282 Edit Pad PWB Communication Fail RAP. Service Call Procedures Reissue 1/05 Initial Actions, Call Flow DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 33

    For Convenience Stapler problems go to the ST-1 Convenience Stapler RAP. The Image Quality of the prints produced is acceptable. Go to the IQ 1 Image Quality Troubleshooting Entry RAP. Go to Final Actions Reissue Service Call Procedures 1/05 Call Flow DocuColor 12/DCCS50...

  • Page 34

    Developer Motor ON time (0.1 hr./count) 1000 Replace Developer Housing 6.6). 009-880 Trickle Bottle Dispense Motor ON time (0.01 hr./count) This location does not automatically reset when CRU is replaced -DISREGARD Service Call Procedures Reissue 1/05 Detailed Maintenance Activities DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 35

    Total sheets through Fuser Replace the Oil System Kit 8.2). Reset this counter and counter 010-814. 010-814 Fuser Wick Total sheets through Fuser Replace the Fuser Wick 8.7) and reset the counter. Reissue Service Call Procedures 1/05 Detailed Maintenance Activities DocuColor 12/DCCS50...

  • Page 36: Cleaning Procedures, Final Actions

    Do not use a vacuum on the ESV Sensor. tomer: Carefully brush or wipe the ESV Sensor. Load Paper Tray 2 with 8 1/2 x 11 inch (A4) or 11 x 17 inch 24# Xerox COLOR Xpressions (NASG) A4, A3 Colotech + 90 gsm (ESG). Toner Dispense Units Place the Color Test Pattern on the platen, with the short edge of the test pattern –...

  • Page 37: Table Of Contents

    3-528 Platen Document Size Unknown RAP ..............2-27 6-312 Memory Hotline Fail RAP..................2-55 3-529 AMS Mix NG RAP....................2-27 6-340 Pre IPS RAM Test Error RAP ................2-55 3-530 AMS NG RAP ....................... 2-28 Reissue Status Indicator RAPs 1/05 DocuColor 12/DCCS50...

  • Page 38

    8-163 Pre IBT Sensor On Jam RAP ................2-98 9-610 VPatch Out Of Range RAP ................... 2-131 8-171 Tray 1 Pre Registration Sensor On Jam RAP............2-99 9-612 TRC RADC Out Of Range RAP ................2-131 Status Indicator RAPs Reissue 1/05 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 39

    10-377 External Heat Roll Control Thermistor Failure RAP ..........2-167 11-916 Bin 6 Full Stack RAP................... 2-210 10-378 External Heat Roll Overheat Thermistor Failure RAP......... 2-167 11-917 Bin 7 Full Stack RAP................... 2-210 Reissue Status Indicator RAPs 1/05 DocuColor 12/DCCS50...

  • Page 40

    2-234 19-013 Network Connection Fault RAP ................2-235 19-014 Ethernet Speed Detection Fault RAP ..............2-236 19-015 Token Ring Speed Detection Fault RAP............. 2-237 19-016 Token Ring Troubleshooting RAP ..............2-237 Status Indicator RAPs Reissue 1/05 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 41: Front Door Interlock Open Rap

    • Replace the Drawer Interlock Switch 2.18). Perform the following: • Go to the Interlock Relay Failure RAP. • Replace the AC Driver PWB 9.3). Reissue Status Indicator RAPs 1/05 1-300 Front Door Interlock Open RAP, 1-304 L/H DocuColor 12/DCCS50...

  • Page 42: Vdc Power (iit/ips Lvps) Rap

    POST IPS. Replace the IIT LVPS 3.5). Replace the PRE IPS PWB 3.5). Replace the POST IPS PWB 3.5). Status Indicator RAPs Reissue 1/05 +3.5 VDC Power (IIT/IPS LVPS) RAP, +5 VDC Power DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 43: Vdc Power (iit/ips) Rap

    +12 VDC. • Check the wiring to the suspected component for an open/short circuit. • Replace the component, which loads down the +12 VDC. Reissue Status Indicator RAPs 1/05 +5 VDC Power (IIT/IPS) RAP, +12 VDC Power (IOT DocuColor 12/DCCS50...

  • Page 44: Vdc Power (iot Lvps) Rap

    • Check the wiring to the suspected component for an open/short circuit. • Replace the component, which loads down the -12 VDC. Status Indicator RAPs Reissue 1/05 -12 VDC Power (IOT LVPS) RAP, +13.3 VDC Power DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 45

    Perform the following: • Go to Wirenet +24 VDC involving the IOT Drive PWB and disconnect all components from the IOT Drive PWB which are driven by +24 VDC. Reissue Status Indicator RAPs 1/05 +24 VDC Power (IOT LVPS) RAP DocuColor 12/DCCS50...

  • Page 46

    Go to the +24 VDC Wirenet and check for an open/short circuit. • Replace the AC Driver PWB 9.3). • Replace the IOT Drive PWB 9.2). Status Indicator RAPs Reissue 1/05 +24 VDC Power (IIT/IPS LVPS) RAP, AC Power RAP 2-10 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 47: Interlock Relay Failure Rap

    Go to Flag 2 on BSD 1.4,and check for an open circuit. • Replace the AC Driver PWB 9.3). • Replace the IOT Drive PWB 9.2). Reissue Status Indicator RAPs 1/05 AC Power RAP, Interlock Relay Failure RAP DocuColor 12/DCCS50 2-11...

  • Page 48: Power Save And Led Rap

    BSD 2.3, and check for an open circuit. • Replace the Control Panel 9.5). • Replace the IOT CPU PWB 9.2). • Replace the IOT Drive PWB 9.2). Status Indicator RAPs Reissue 1/05 Power Save and LED RAP 2-12 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 49: Ui Panel Fail Rap

    BSD 2.1, and check the harness for open/short cir- cuits. • Replace the UI PWB 9.5). • Replace the Touch Panel 9.5). • Replace the Control Panel 9.5). Reissue Status Indicator RAPs 1/05 2-310 UI Panel Fail RAP, 2-340 UI RAM Fail RAP DocuColor 12/DCCS50 2-13...

  • Page 50: Dark Screen Rap

    +5 VDC Power (IOT LVPS) RAP. • Replace the UI PWB 9.5). • Replace the VR PWB 9.5). • Replace the Power Supply 9.5). • Replace the Display 9.5). Status Indicator RAPs Reissue 1/05 Dark Screen RAP, 2-14 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 51: Iot-sys Logic Fail Rap

    Replace the PRE IPS PWB 3.5) • Replace the IOT CPU PWB 9.2) • Replace the Post IPS PWB 3.5) • Replace the MEM SYS PWB 3.5) Reissue Status Indicator RAPs 1/05 3-311 IOT-SYS Logic Fail RAP, 3-315 IOT/IPS Com- DocuColor 12/DCCS50 2-15...

  • Page 52: Docucolor 12/dccs50

    Check the wire between IOT CPU PWB P/J404-B15 and UI PWB P/J490-13 • Replace the UI PWB 9.5) • Replace the IOT CPU PWB 9.2) Status Indicator RAPs Reissue 1/05 3-317 UI/IOT Communications Fail RAP, 3-318 IOT/IPS 2-16 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 53: Mailbox Communication Failure Rap

    Check the wire between Mailbox Control PWB P/J550-4 and IOT CPU PWB J405-4 • Replace the MailBox Control PWB 13.10) • Replace the IOT CPU PWB 9.2) Reissue Status Indicator RAPs 1/05 3-319 MailBox Communication Failure RAP, 3-327 DocuColor 12/DCCS50 2-17...

  • Page 54: Initial Actions

    Replace the IOT CPU PWB 9.2) • Replace the IOT CPU PWB 9.2) • Replace the IDFE 19.1) • Replace the IDFE 19.1) Status Indicator RAPs Reissue 1/05 3-328 DDI IOSS Communication Failure RAP, 3-329 2-18 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 55: Call Flow

    Flag 5 on BSD 3.6, and check for an open/short circuit. • Replace the Foreign Interface PWB 9.4). • Replace the IOT CPU PWB 9.2). Reissue Status Indicator RAPs 1/05 3-330 2nd DDI IISS Communication Failure RAP, 3- DocuColor 12/DCCS50 2-19...

  • Page 56: Reissue

    Replace the IOT NVM PWB 9.2). • Reseat connectors between the IOT NVM PWB and IOT CPU PWB Replace the IOT NVM PWB 9.2). Status Indicator RAPs Reissue 1/05 3-340 IOT RAM Fail RAP, 3-356 IOT NVM Failure RAP 2-20 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 57: Tr0 Fail Rap

    There is +5 VDC from J395 pin 1 to J395 pin 11 on the Half Tone PWB (BSD 6.5). There is +5 VDC from J19 pin 4 on the AC Driver PWB to GND (BSD 1.4). Reissue Status Indicator RAPs 1/05 3-380 TR0 Fail RAP DocuColor 12/DCCS50 2-21...

  • Page 58: Half-tone Eep-rom Limit Failure Rap

    Replace the Half Tone PWB 9.2). Replace the IOT CPU PWB 9.2). Status Indicator RAPs Reissue 1/05 3-393 Half-Tone EEP-ROM Limit Failure RAP, 3-394 2-22 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 59: Half-tone Eep-rom R/w Failure Rap

    Tone PWB 9.2) for loose connections or any obvious electrical/mechanical cause for malfunction. Replace the Half Tone PWB 9.2). Replace the IOT CPU PWB 9.2). Reissue Status Indicator RAPs 1/05 3-395 Half-Tone EEP-ROM R/W Failure RAP, 3-396 DocuColor 12/DCCS50 2-23...

  • Page 60: X Id Data Ng Failure Rap

    Half Tone PWB 9.2). After replacing the Half Tone PWB, set the serial number (GP 10 Replacing Billing PWBs Status Indicator RAPs Reissue 1/05 3-397 X ID DATA NG Failure RAP, 3-510 APS NG-Im- 2-24 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 61: Aps Ng-not In Position Rap

    Replace the IOT CPU PWB 9.2). Replace the IOT CPU PWB 9.2). Reissue Status Indicator RAPs 1/05 3-511 APS NG-Not in Position RAP, 3-512 APS NG- DocuColor 12/DCCS50 2-25...

  • Page 62: Aps Mix Ng Image Loss Rap

    Replace the IOT CPU PWB 9.2). and help the customer to understand how to avoid recurrence of the problem. Replace the IOT CPU PWB 9.2). Status Indicator RAPs Reissue 1/05 3-518 APS Mix NG Image Loss RAP, 3-527 Original 2-26 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 63: Platen Document Size Unknown Rap

    Replace the IOT CPU PWB 9.2). Replace the IOT CPU PWB 9.2). Reissue Status Indicator RAPs 1/05 3-528 Platen Document Size Unknown RAP, 3-529 DocuColor 12/DCCS50 2-27...

  • Page 64: Ams Ng Rap

    Replace the IOT CPU PWB 9.2). Replace the IOT CPU PWB 9.2). Status Indicator RAPs Reissue 1/05 3-530 AMS NG RAP, 3-535 Whole Image NG RAP 2-28 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 65

    Replace the IOT CPU PWB 9.2). Replace the IOT CPU PWB 9.2). Reissue Status Indicator RAPs 1/05 3-536 Platen No Original, 3-537 Repeat NG - Num- DocuColor 12/DCCS50 2-29...

  • Page 66

    Refer to the User Guide, Reducing/Enlarging Copies, and help the customer to under- stand how to avoid recurrence of the problem. Replace the IOT CPU PWB 9.2). Replace the IOT CPU PWB 9.2). Status Indicator RAPs Reissue 1/05 3-538 Repeat NG-MAG RAP, 3-539 MPE MAG NG RAP 2-30 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 67

    Replace the IOT CPU PWB 9.2). Replace the IOT CPU PWB 9.2). Reissue Status Indicator RAPs 1/05 3-541 APS NG RAP, 3-542 AMS NG RAP DocuColor 12/DCCS50 2-31...

  • Page 68

    Replace the IOT CPU PWB 9.2). Replace the IOT CPU PWB 9.2). Status Indicator RAPs Reissue 1/05 3-543 Rotation NG RAP, 3-550 Original Patch Not Ex- 2-32 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 69

    Replace the IOT CPU PWB 9.2). Perform the following: • Replace the IOT NVM PWB 9.2) • Replace the IOT CPU PWB 9.2) Reissue Status Indicator RAPs 1/05 3-560 Copy Limit Exceed RAP, 3-580 IOT System DocuColor 12/DCCS50 2-33...

  • Page 70

    Enter [DC122, Failure History]. If this failure has occurred many times, replace the IOT NVM 9.2). • Replace the IOT CPU PWB 9.2) Status Indicator RAPs Reissue 1/05 3-581 Dead Cycle Fail RAP, 3-600 Billing Adjust NVM 2-34 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 71

    Enter [DC122, Failure History]. If this failure has occurred many times, replace the IOT CPU 9.2). Enter [DC122, Failure History], If this failure has occurred many times, replace the Half-Tone 9.2). Reissue Status Indicator RAPs 1/05 3-601 Billing Adjust IOSS Failure RAP, 3-602 Billing DocuColor 12/DCCS50 2-35...

  • Page 72

    Status Indicator RAPs Reissue 1/05 3-601 Billing Adjust IOSS Failure RAP, 3-602 Billing 2-36 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 73

    While exercising [04-021] in Component Control, check for a change of state on the Main Motor On line P/J417B-5. • While in [04-021] Component Control and the Main Motor is running, check for the following conditions at Reissue Status Indicator RAPs 1/05 OF4-001 Main Motor RAP DocuColor 12/DCCS50 2-37...

  • Page 74

    Drum Motor On line P/J417B. • While in [04-021] Component Control and the Drum Motor is running, check for the following conditions at – P/J417B-18, Logic (L) Status Indicator RAPs Reissue 1/05 OF4-002 Drum Motor RAP 2-38 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 75

    Check the in line fuse for an open circuit. If the fuse is good, replace the DADF Feed Perform the following: Motor 12.4) • Check the Solenoid for binding. Feed rolls turn. • Check the Set Gate Fingers for binding. Reissue Status Indicator RAPs 1/05 5-110 DADF Registration Sensor ON Dynamic Jam DocuColor 12/DCCS50 2-39...

  • Page 76

    Flag 6 on BSD 5.1. Check the wires for an open circuit. If the wires are good, replace the DADF Interlock Switch 12.3). Status Indicator RAPs Reissue 1/05 5-110 DADF Registration Sensor ON Dynamic Jam 2-40 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 77

    • Feed Roll Assembly • Registration Roll • Registration Pinch Roll • Document Belt If the above items are good, replace the Registration Sensor 12.5). Reissue Status Indicator RAPs 1/05 5-111 DADF Registration Sensor OFF Dynamic Jam DocuColor 12/DCCS50 2-41...

  • Page 78

    If the problem continues perform 12.3.3. If the problem continues check the following parts for wear, slipping excessive contamination or damage. • Exit Roll Drive Belt Status Indicator RAPs Reissue 1/05 5-113 DADF Registration Sensor OFF Dynamic Jam 2-42 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 79

    12.3.3. If the problem continues check the following parts for wear, slipping excessive contamination or damage. • Exit Roll Drive Belt • Exit Roll Reissue Status Indicator RAPs 1/05 5-115 DADF Exit Sensor ON Dynamic Jam RAP, 5- DocuColor 12/DCCS50 2-43...

  • Page 80

    Document Belt • Platen Glass If the above items are good and free from excessive contamination, replace the DADF Exit Sensor 12.9). Status Indicator RAPs Reissue 1/05 5-116 DADF Exit Sensor OFF Dynamic Jam RAP, 5- 2-44 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 81

    12.3). The problem appears to be intermittent. Replace the DADF Document Sensor 12.5). If the problem continues, replace the DADF Control PWB 12.3). Reissue Status Indicator RAPs 1/05 5-195 No Mix - Size Mismatch Jam RAP, 5-196 DocuColor 12/DCCS50 2-45...

  • Page 82

    The problem appears to be intermittent. Replace the DADF Exit Sensor 12.9). If the prob- the problem continues, replace the DADF Control PWB 12.3). lem continues, replace the DADF Control PWB 12.3). Status Indicator RAPs Reissue 1/05 5-197 DADF Registration Sensor Static Jam RAP, 5- 2-46 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 83

    Flag 7 on BSD 5.3 and check the wires for an open circuit. If the wires are good, replace the DADF Control PWB 12.3). Reissue Status Indicator RAPs 1/05 5-199 DADF Duplex Sensor Static Jam RAP, 5-274 DocuColor 12/DCCS50 2-47...

  • Page 84

    BSD 5.3 and check the wires for an open circuit. If the wires are good, replace the DADF Control PWB 12.3). Status Indicator RAPs Reissue 1/05 5-274 Original Size Sensor Fail RAP, 5-275 DADF 2-48 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 85

    If the wires are good, replace the DADF Control 12.3). Check that the Top Cover Interlock Switches are correctly installed. If the problem continues, replace both interlock switches 12.2). Reissue Status Indicator RAPs 1/05 5-275 DADF RAM Check Fail RAP, 5-301 Top Cover DocuColor 12/DCCS50 2-49...

  • Page 86

    BSD 5.3 and check the wires for an open circuit. If the wires are good, replace the DADF Control PWB 12.3). Replace the DADF Size Sensor 2 (Front) 12.5). Status Indicator RAPs Reissue 1/05 5-500 DADF No Originals RAP, 5-501 DADF Document 2-50 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 87

    Ensure that the Document Handler is free of any paper or debris. • DADF Size Sensor 2 (Front) 12.5). • Remove and reinsert the originals in the DADF Entrance Tray. • Run the job again. Reissue Status Indicator RAPs 1/05 5-501 DADF Document Size Irregular RAP, 5-503 DocuColor 12/DCCS50 2-51...

  • Page 88

    12.3) with the • Remove and reinsert the originals in the ADF. EProm contained in the kit. • Run the job again. Status Indicator RAPs Reissue 1/05 5-999 ADF Document Misfeed RAP, OF5-1 DADF Jam 2-52 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 89

    Go to Flag 2 on BSD 6.2 and check the wires for an open or short circuit. If the wires are OK, replace the PRE IPS PWB 3.5). Reissue Status Indicator RAPs 1/05 6-275 Angle Sensor Fail RAP DocuColor 12/DCCS50 2-53...

  • Page 90

    5, on BSD 6.2 and check the wires for an open or short circuit. If the wires are OK, replace the Platen Open Switch 3.2). Status Indicator RAPs Reissue 1/05 6-277 IISS - DADF Communications Fault RAP, 6-300 2-54 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 91

    3.5) on at a time. • Replace the Post IPS PWB 3.5). • MEM SYS PWB 3.5). • POST IPS PWB 3.5). • Pre IPS PWB 3.5). Reissue Status Indicator RAPs 1/05 6-312 Memory Hotline Fail RAP, 6-340 Pre IPS RAM DocuColor 12/DCCS50 2-55...

  • Page 92

    BSD 6.1 and check the wires for an open or short circuit. If the wires are OK, replace the IPS Fan 3.2). +5VDC is measured between P/J515-16 and GND on the Pre IPS PWB. Status Indicator RAPs Reissue 1/05 6-345 Pre IPS EEPROM Failure RAP, 6-355 IPS Fan 2-56 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 93

    Verify that the Carriage and Carriage Cable are installed correctly and free of damage. Procedure Go to the 6-361 Scan Initialize Regi Sensor Failure RAP. Reissue Status Indicator RAPs 1/05 6-355 IPS Fan Fail RAP, 6-360 Carriage Position DocuColor 12/DCCS50 2-57...

  • Page 94

    006-006 IIT Scan Motor (Return). Carriage moves Right [06-005] and Left [06-006]. +5VDC is measured between P/J524-12 and P/J524-8 on the IIT Driver PWB Status Indicator RAPs Reissue 1/05 6-361 Scan Initialize Regi Sensor Failure RAP 2-58 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 95

    • Replace the following in order: – Exposure Lamp 3.4) – Lamp Ballast PWB 3.4) – IIT Driver PWB 3.2) – Pre IPS PWB 3.5) Reissue Status Indicator RAPs 1/05 6-371 Exposure Lamp Fail RAP, 6-389 Carriage DocuColor 12/DCCS50 2-59...

  • Page 96

    Move the Full Rate Carriage to the Home Position. The display changes to High. Go to the 6-361 Scan Initialize Regi Sensor Failure RAP. Replace the Pre IPS PWB 3.5). Status Indicator RAPs Reissue 1/05 6-390 Carriage Overrun Fail (Home End) RAP, 6 391 2-60 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 97

    If the fault continues, replace the following: • CCD PWB 3.2). • Pre IPS PWB 3.5). • MEM SYS PWB 3.5). • POST IPS PWB 3.5). Reissue Status Indicator RAPs 1/05 6-500 Lamp Not Ready RAP, 6-615 b* Failure RAP DocuColor 12/DCCS50 2-61...

  • Page 98

    Ensure that the Exposure Lamp Light Path is not blocked or dirty. Procedure PO/PO the machine. If the Fault continues go to the 6-371 Exposure Lamp Fail RAP. Status Indicator RAPs Reissue 1/05 6-620 Reflection Rate Failure RAP 2-62 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 99

    BSD 7.5 and check wires for an open circuit. If the wires are Push the Tray in. Enter dC330 008-007 Tray 1 Feed/Lift Motor (Lift) Tray1 Feed/Lift Motor. OK, replace the IOT Drive PWB 9.2) Press Start and Stop several times. Reissue Status Indicator RAPs 1/05 DocuColor 12/DCCS50 2-63...

  • Page 100

    9.2). Push the Tray in. Enter dC330 008-012 Tray 2 Feed/Lift Motor (Lift), 008-013 Tray 2 Feed/ Lift Motor (Feed) Tray 2 Feed/Lift Motor. Press Start and Stop several times. Status Indicator RAPs Reissue 1/05 2-64 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 101

    OK, replace the IOT Drive PWB. +5 VDC is measured between P/J129-1 and P/J129-3 on the Tray 2 No Paper Sensor. +5 VDC is measured between P/J21-1 and P/J21-5 on the IOT LVPS. Reissue Status Indicator RAPs 1/05 DocuColor 12/DCCS50 2-65...

  • Page 102

    Enter dC330 008-017 Tray 3 Feed/Lift Motor (Lift), 008-018 Tray 3 Feed/Lift Motor (Feed)] Tray 3 Feed/Lift Motor. Press Start and Stop several times. +5 VDC is measured between P/J21-1 and P/J21-5 on the IOT LVPS. Status Indicator RAPs Reissue 1/05 2-66 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 103

    OK, replace the IOT Drive PWB 9.2). Push in the Tray. Enter dC330 008-022 Tray 4 Feed/Lift Motor (Lift), 008-023 Tray 4 Feed/ Lift Motor (Feed) Tray 4 Feed/Lift Motor. Press Start and Stop several times. Reissue Status Indicator RAPs 1/05 DocuColor 12/DCCS50 2-67...

  • Page 104

    OK, replace the IOT Drive PWB. +5 VDC is measured between P/J129-1 and P/J129-3 on the Tray 4 No Paper Sensor. +5 VDC is measured between P/J21-1 and P/J21-5 on the IOT LVPS. Status Indicator RAPs Reissue 1/05 2-68 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 105

    Start. Manually actuate the Tray 5 Stack Down Sensor. The display changed from L to H. Enter dC330 008-042 Tray 5 Lifter Motor CW. Press Start and Stop several times. +0 VDC is measured at P/J416B-4 on the IOT Drive PWB. Reissue Status Indicator RAPs 1/05 DocuColor 12/DCCS50 2-69...

  • Page 106

    Replace the Tray 5 Paper Sensor 2.1). Go to Flag 7 on BSD 7.9 and check the wire for a short circuit. If the wire is OK, replace the IOT Drive PWB 9.2). Status Indicator RAPs Reissue 1/05 2-70 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 107

    +5 VDC is measured at P/J147-2 on the Tray 5 Stack Down Sensor. +24 VDC is measured between P/J416B-19 and GND on the IOT Drive PWB. +24 VDC is measured between P/J23-3 and GND on the IOT LVPS. Reissue Status Indicator RAPs 1/05 DocuColor 12/DCCS50 2-71...

  • Page 108

    BSD 1.2 and check the harness for an open circuit. If the harness is OK, replace the IOT CPU PWB 9.3). +24 VDC is measured between P/J800-1 and P/J800-2 on the Tray PWB. Status Indicator RAPs Reissue 1/05 2-72 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 109

    Start. Open Tray 3. Check the state of the four Tray Sensors. The four Tray Sensor States displayed corresponds with Table 2. Check for +XVDC (Refer to Table 2 for the DC Voltages) +XVDC is measured at TP-7 on the Tray PWB. Reissue Status Indicator RAPs 1/05 DocuColor 12/DCCS50 2-73...

  • Page 110

    Table 1 Tray Switch State to Voltage Values (Tray 2) XVDC at 008-240 008-241 008-242 008-243 Test Tray 2 SW 1 SW 2 SW 3 Point Open Tray 4.64 No Unit Status Indicator RAPs Reissue 1/05 2-74 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 111

    +0 VDC is measured at P/J415A-16 on the IOT Drive PWB. tors. If the harness and connectors are OK, replace the IOT Drive PWB. +5 VDC is measured at P/J129-2 on the Tray 2 No Paper Sensor. Reissue Status Indicator RAPs 1/05 DocuColor 12/DCCS50 2-75...

  • Page 112

    Check/replace the following parts in the order listed until the problem is resolved. Replace any parts that are worn, broken, binding, or missing. • Spring 2.13). • Link 2.13). • Tray 5 Size Sensor 2.13). • Tray 5 Assembly 2.9). Status Indicator RAPs Reissue 1/05 2-76 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 113

    Sensor. The display changed from H to L. Go to Flag 5 Flag 6 on BSD 8.8 and check the harness for an open circuit or short to GND. If the harness is OK, replace the Registration Sensor 2.15). Reissue Status Indicator RAPs 1/05 DocuColor 12/DCCS50 2-77...

  • Page 114

    States displayed corresponds to the paper size loaded in Tray 3. (Refer to Table 2 for the correct Tray Sensor States for the matching paper size). 8.5 x 13 SEF 215.9 x 330.2 L 2.74 8.5 x 10 LEF 254 x 203 Status Indicator RAPs Reissue 1/05 2-78 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 115

    SW 1 SW 2 SW 3 Point 8.5 x 13 SEF 215.9 x 330.2 L 2.74 8.5 x 10 LEF 254 x 203 8.5 x 14 SEF 215.9 x 355.6 L 3.99 Reissue Status Indicator RAPs 1/05 DocuColor 12/DCCS50 2-79...

  • Page 116

    Check/Replace the following parts in the order listed until the problem is resolved. Replace any parts that are worn, binding, or missing. • Spring 2.5) • Link 2.5) • Tray 5 Assembly 2.9) Status Indicator RAPs Reissue 1/05 2-80 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 117

    The Tray 1 Nudger Solenoid energizes. Press the Stop button. There is +24 VDC at P/J414A-A1 on the IOT Drive PWB. Replace the IOT Drive PWB 9.2). Reissue Status Indicator RAPs 1/05 8-104 Tray 1 Prefeed Sensor On Jam RAP DocuColor 12/DCCS50 2-81...

  • Page 118

    Press the Stop button. There is +24 VDC at P/J414B-B11 on the IOT Drive PWB. Replace the IOT Drive PWB 9.2). There is +24 VDC at P/J414B-B12 on the IOT Drive PWB. Status Indicator RAPs Reissue 1/05 8-105 Tray 1 Feed Out Sensor On Jam RAP 2-82 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 119

    The Tray 2 Nudger Solenoid energizes. Press the Stop button. There is +24 VDC at P/J803-1 on the Tray PWB. Replace the Tray PWB 9.3). Reissue Status Indicator RAPs 1/05 8-107 Tray 1 Feed Out Sensor On RAP, 8-109 Tray DocuColor 12/DCCS50 2-83...

  • Page 120

    Tray 2 Takeaway Feed Clutch 2.7A). Press the Start button. The voltage at P/J802B-13 goes to approximately 0 VDC. Status Indicator RAPs Reissue 1/05 8-109 Tray 2 Prefeed Sensor On Jam RAP, 8-110 Tray 2-84 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 121

    If the harness is OK, replace the Tray 2 Feed Out Sensor 2.8). If the problem continues, replace the Tray PWB 9.3). Reissue Status Indicator RAPs 1/05 8-110 Tray 2 Feed Out Sensor On Jam RAP, 8-112 DocuColor 12/DCCS50 2-85...

  • Page 122

    The Tray 3 Nudger Solenoid energizes. Press the Stop button. There is +24 VDC at P/J803B-1 on the Tray PWB. Replace the Tray PWB 9.3). Status Indicator RAPs Reissue 1/05 8-114 Tray 3 Prefeed Sensor On Jam RAP 2-86 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 123

    BSD 8.3 and check the harness for an open circuit. If the harness is good, replace the Tray 3 Takeaway Feed Clutch 2.7A). Press the Start button. The voltage at P/J802B-11 goes to approximately 0 VDC. Reissue Status Indicator RAPs 1/05 8-115 Tray 3 Feed Out Sensor On Jam RAP DocuColor 12/DCCS50 2-87...

  • Page 124

    Press the Stop button. There is +24 VDC at P/J804-1 on the Tray PWB. Replace the Tray PWB 9.3). Status Indicator RAPs Reissue 1/05 8-117 Tray 3 Feed Out Sensor On RAP, 8-119 Tray 4 2-88 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 125

    BSD 8.4 and check the harness for an open circuit. If the harness is good, replace the Tray 4 Takeaway Feed Clutch 2.7A). Press the Start button. The voltage at P/J802B-9 goes to approximately 0 VDC. Reissue Status Indicator RAPs 1/05 8-119 Tray 4 Prefeed Sensor On Jam RAP, 8-120 DocuColor 12/DCCS50 2-89...

  • Page 126

    If the actuator is OK, replace the Tray 4 Feed Out Sensor 2.8). If the problem continues, replace the Tray PWB 9.3). Status Indicator RAPs Reissue 1/05 8-120 Tray 4 Feed Out Sensor On Jam RAP, 8-122 2-90 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 127

    BSD 8.5 and check the harness for an open circuit. If the har- ness is good, replace the Tray 5 Feed Clutch 2.9). Reissue Status Indicator RAPs 1/05 8-135 Tray 5 Feed Out Sensor On Jam RAP DocuColor 12/DCCS50 2-91...

  • Page 128

    BSD 8.1 and check the harness for an open circuit. If the harness is good, replace the Tray 1 Takeaway Feed Clutch 1.5). Status Indicator RAPs Reissue 1/05 8-139 Tray 5 Feed Out Sensor On RAP, 8-147 Tray 1 2-92 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 129

    BSD 8.2 and check the harness for an open circuit. If the harness is good, replace the Tray 2 Takeaway Feed Clutch 2.7A). Reissue Status Indicator RAPs 1/05 8-147 Tray 1 Takeaway Sensor On Jam RAP, 8-148 DocuColor 12/DCCS50 2-93...

  • Page 130

    BSD 8.3 and check the harness for an open circuit. If the harness is good, replace the Tray 3 Takeaway Feed Clutch 2.7A). Status Indicator RAPs Reissue 1/05 8-148 Tray 2 Takeaway Sensor On Jam RAP, 8-149 2-94 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 131

    BSD 8.4 and check the harness for an open circuit. If the harness is good, replace the Tray 4 Takeaway Feed Clutch 2.7A). Reissue Status Indicator RAPs 1/05 8-149 Tray 3 Takeaway Sensor On Jam RAP, 8-150 DocuColor 12/DCCS50 2-95...

  • Page 132

    If the harness is OK, replace the Takeaway Sensor 2.8). If the problem continues, replace the IOT Drive PWB 9.2). Status Indicator RAPs Reissue 1/05 8-150 Tray 4 Takeaway Sensor On Jam RAP, 8-152 2-96 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 133

    If the harness is OK, replace the Registration Sensor 2.16). If the problem continues, replace the IOT Drive PWB 9.2). 2.15). If the problem continues, replace the IOT Drive PWB 9.2). Reissue Status Indicator RAPs 1/05 8-154 Pre Registration Sensor On RAP, 8-157 Reg- DocuColor 12/DCCS50 2-97...

  • Page 134

    Gears on the 2nd BTR 7.10) • Check for burrs on the Inlet Plate 7.10) • 2nd BTR Assembly 7.9) Status Indicator RAPs Reissue 1/05 8-158 Pre IBT Sensor On Jam RAP, 8-163 Pre IBT Sen- 2-98 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 135

    1.5) • Pinch Rolls and Springs in the Lower Left Cover 2.8) • Pinch Rolls and Springs in the Lower Left Cover 2.8) Reissue Status Indicator RAPs 1/05 8-171 Tray 1 Pre Registration Sensor On Jam RAP, DocuColor 12/DCCS50 2-99...

  • Page 136

    Pinch Rolls and Springs in the Lower Left Cover 2.8) • Pinch Rolls and Springs in the Lower Left Cover 2.8) Status Indicator RAPs Reissue 1/05 8-173 Tray 3 Pre Registration Sensor On Jam RAP, 8- 2-100 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 137

    Check for burrs on the Upper Chute and Chute in the Registration Assembly 2.15). • Check for burrs on the Upper Chute and Chute in the Registration Assembly 2.15). Reissue Status Indicator RAPs 1/05 8-175 Tray 5 Registration Sensor On Jam RAP, 8- DocuColor 12/DCCS50 2-101...

  • Page 138

    Check for burrs on the Upper Chute and Chute in the Registration Assembly 2.15). • Check for burrs on the Upper Chute and Chute in the Registration Assembly 2.15). Status Indicator RAPs Reissue 1/05 8-177 Tray 2 Registration Sensor On Jam RAP, 8-178 2-102 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 139

    2.15) • Gear in the Registration Assembly 2.15) • Check for burrs on the Upper Chute and Chute in the Registration Assembly 2.15). Reissue Status Indicator RAPs 1/05 8-179 Tray 4 Registration Sensor On Jam RAP, 8- DocuColor 12/DCCS50 2-103...

  • Page 140

    2.18). If the problem continues, replace the AC Driver PWB 9.3). If the problem still continues, replace the IOT Drive PWB 9.2). Status Indicator RAPs Reissue 1/05 8-306 Drawer Interlock Open RAP, Main Motor 2 RAP 2-104 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 141

    2.15). If the problem still continues, replace the IOT Drive PWB 9.2). lem still continues, replace the Tray PWB 9.3). If the problem still continues, replace the IOT Drive PWB 9.2). Reissue Status Indicator RAPs 1/05 Takeaway Motor RAP, Registration Motor RAP DocuColor 12/DCCS50 2-105...

  • Page 142

    Status Indicator RAPs Reissue 1/05 Takeaway Motor RAP, Registration Motor RAP 2-106 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 143

    This fault should not require any service action. If this fault causes a problem, use the 9-355 Yellow Toner Dispenser Broken RAP to troubleshoot the problem. Magenta Toner Dispenser Broken RAP to troubleshoot the problem. Reissue Status Indicator RAPs 1/05 9-271 Yellow Toner Empty RAP, 9-272 Magenta DocuColor 12/DCCS50 2-107...

  • Page 144

    This fault should not require any service action. If this fault causes a problem, use the 9-357 Cyan Toner Dispenser Broken RAP to troubleshoot the problem. Black Toner Dispenser Broken RAP to troubleshoot the problem. Status Indicator RAPs Reissue 1/05 9-273 Cyan Toner Empty RAP, 9-274 Black Toner 2-108 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 145

    Go to the +24 VDC Wirenet and check the fuse F1 on the AC Drive PWB. If the fuse is good, check the wires between P/J24-2 on the IOT LVPS and P/J414B-9 on the IOT Drive PWB. Reissue Status Indicator RAPs 1/05 9-311 Xerographic CRU (Drum) Type Mismatch DocuColor 12/DCCS50 2-109...

  • Page 146

    7.9). If the problem continues, replace the 2nd BTR Retract Clutch 1.4). If the problem contin- ues, replace the IOT Drive PWB 9.2). Status Indicator RAPs Reissue 1/05 9-342/9-432 2nd BTR Contact Fail RAP, 9-343/9-433 2-110 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 147

    BSD 9.11. Check the wires for an open circuit or a short circuit. If the wires are good, replace the IOT Drive PWB 9.2). If the problem con- tinues, replace the Cleaner Retract Clutch 1.3). Reissue Status Indicator RAPs 1/05 9-344/9-434 IBT Cleaner Contact Fail RAP DocuColor 12/DCCS50 2-111...

  • Page 148

    IOT Drive PWB 9.2). Replace the IOT Drive PWB 9.2). Press Start. The voltage momentarily goes to less than +1 VDC. Status Indicator RAPs Reissue 1/05 9-345/9-435 IBT Cleaner Retract Fail RAP, 9-354 Yel- 2-112 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 149

    Motor Y] and [009-257 Low Toner Sensor Y]. The sensor changes state as toner is dispensed. Connect the DVM from J 432 pin 3 to GND. The meter reads a constant +5 VDC. Reissue Status Indicator RAPs 1/05 9-354 Yellow Toner Dispenser Broken RAP DocuColor 12/DCCS50 2-113...

  • Page 150

    Motor M] and [009-258 Low Toner Sensor M]. The sensor changes state as toner is dispensed. Press Start. The voltage momentarily goes to less than +1 VDC Status Indicator RAPs Reissue 1/05 9-355 Magenta Toner Dispenser Broken RAP 2-114 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 151

    IOT Drive PWB 9.2) Press Start. The voltage momentarily goes to less than +1 VDC Replace the IOT Drive PWB 9.2) Replace the Dispense PWB 6.4) Reissue Status Indicator RAPs 1/05 9-355 Magenta Toner Dispenser Broken RAP, 9-356 DocuColor 12/DCCS50 2-115...

  • Page 152

    If the wire is good, replace the Low Toner (M) Sensor 6.3). If the problem continues, replace the IOT Drive PWB 9.2). Status Indicator RAPs Reissue 1/05 9-356 Cyan Toner Dispenser Broken RAP 2-116 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 153

    If the wire is good, replace the Low Toner (K) Sensor 6.3). If the problem continues, replace the IOT Drive PWB 9.2). Replace the IOT Drive PWB 9.2) Replace the Dispense PWB 6.4) Reissue Status Indicator RAPs 1/05 9-357 Black Toner Dispenser Broken RAP DocuColor 12/DCCS50 2-117...

  • Page 154

    Clean the Waste Toner Junction. If large particle of fused toner are present, replace the Waste Toner Junction 5.5). Replace the Waste Toner Bottle and clean the Waste Toner Junction (Section 6, Machine Con- sumables). Status Indicator RAPs Reissue 1/05 9-357 Black Toner Dispenser Broken RAP, 9-358 2-118 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 155

    Replace the Rotary Motor 6.1). If the problem continues, replace the IOT Drive PWB 9.2). Replace the Fuses. If the fuses become open again, replace the Rotary Motor 6.1). Reissue Status Indicator RAPs 1/05 9-363 Rotary Home Position Fail RAP DocuColor 12/DCCS50 2-119...

  • Page 156

    This fault should not require any service action. If this fault causes a problem, use the 9-355 Yellow Toner Dispenser Broken RAP to troubleshoot the problem. Magenta Toner Dispenser Broken RAP to troubleshoot the problem. Status Indicator RAPs Reissue 1/05 9-365/9-450 Toner Dispenser Near Broken Yellow 2-120 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 157

    This fault should not require any service action. If this fault causes a problem, use the 9-357 Cyan Toner Dispenser Broken RAP to troubleshoot the problem. Black Toner Dispenser Broken RAP to troubleshoot the problem. Reissue Status Indicator RAPs 1/05 9-367/9-452 Toner Dispenser Near Broken Cyan DocuColor 12/DCCS50 2-121...

  • Page 158

    Check the Rotary Latch Solenoid for binding or intermittent operation. If the Rotary Latch Solenoid is good, replace the Rotary Latch Sensor 6.1). If the problem continues, replace the Rotary Latch Solenoid(PL 6.1). Status Indicator RAPs Reissue 1/05 9-369 Rotary Lock Fail RAP 2-122 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 159

    Check the Rotary Latch Solenoid for binding or intermittent operation. If the Rotary Latch Solenoid is good, replace the Rotary Latch Sensor 6.1). If the problem continues, replace the Rotary Latch Solenoid(PL 6.1). Reissue Status Indicator RAPs 1/05 9-370 Rotary Release Fail RAP DocuColor 12/DCCS50 2-123...

  • Page 160

    BSD 9.13. Check the wire for a short circuit to ground. If the wire is good, replace the Waste Toner Bottle Sensor 5.2). Status Indicator RAPs Reissue 1/05 9-372 Xerographic CRU (Drum) Not In Position RAP, 2-124 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 161

    BSD 9.13. Check the wires for an open circuit. If the wires are good, replace the Waste Toner Full Sensor 5.2). . Replace the Waste Toner Bottle (Section 6, Machine Consumables). Reissue Status Indicator RAPs 1/05 9-376 Waste Bottle Full RAP, 9-378 Xerographic DocuColor 12/DCCS50 2-125...

  • Page 162

    If the wires are good, replace the Trickle Toner Full Sensor 6.5). Replace the Trickle Toner Bottle (Section 6, Machine Consumables). Status Indicator RAPs Reissue 1/05 9-379 Trickle Bottle Full RAP, 9-400 Black Toner Near 2-126 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 163

    This fault should not require any service action. If this fault causes a problem, use the 9-355 Yellow Toner Dispenser Broken RAP to troubleshoot the problem. Magenta Toner Dispenser Broken RAP to troubleshoot the problem. Reissue Status Indicator RAPs 1/05 9-402 Yellow Toner Near Empty RAP, 9-403 Magen- DocuColor 12/DCCS50 2-127...

  • Page 164

    This fault should not require any service action. If this fault causes a problem, use the 9-356 This fault should not require any service action. Cyan Toner Dispenser Broken RAP to troubleshoot the problem. Status Indicator RAPs Reissue 1/05 9-404 Cyan Toner Near Empty RAP, 9-410 Xerograph- 2-128 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 165

    This fault should not require any service action. If this fault causes a problem, use the 9-379 Waste Bottle Full RAP to troubleshoot the problem. Trickle Bottle Full RAP to troubleshoot the problem. Reissue Status Indicator RAPs 1/05 9-420 Waste Bottle Near Full RAP, 9-423 Trickle DocuColor 12/DCCS50 2-129...

  • Page 166

    BSD 9.14. Check the wires for an open circuit or a short circuit. If the wires are good, replace the Temp Humidity Sensor 7.1). If the problem continues, replace the IOT Drive PWB 9.2). Status Indicator RAPs Reissue 1/05 9-424 Cleaning Auger Near Full RAP, 9-601 Humidity 2-130 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 167

    IOT Drive PWB 9.2). • Replace the Xerographic CRU (Drum) (Section 6, Machine Consumables). • Replace the Xerographic CRU (Drum) (Section 6, Machine Consumables). Reissue Status Indicator RAPs 1/05 9-610 VPatch Out Of Range RAP, 9-612 TRC RADC DocuColor 12/DCCS50 2-131...

  • Page 168

    9.2). • Replace the Xerographic CRU (Drum) (Section 6, Machine Consumables). • Replace the Xerographic CRU (Drum) (Section 6, Machine Consumables). Status Indicator RAPs Reissue 1/05 9-614 VClean Out Of Range RAP, 9-619 VClean TRC 2-132 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 169

    If the wires are good, replace the ESV Sensor 5.1). If the problem continues, replace the IOT Drive PWB 9.2). • Replace the Xerographic CRU (Drum) (Section 6, Machine Consumables). Reissue Status Indicator RAPs 1/05 9-634 ADC Out Of Range RAP, 9-662 LD Out Of DocuColor 12/DCCS50 2-133...

  • Page 170

    If the fault was declared during the VH portion of dC933, replace the Xerographic Module (Drum CRU) (Machine Consumables, Section 6). If the fault was declared during the VM portion of dC933, replace the ROS Assembly 4.1). Status Indicator RAPs Reissue 1/05 9-667 VH/VM Out Of Range RAP 2-134 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 171

    • Drives for the 2nd BTR Roll 7.10) • 2nd BTR Roll 7.10) • Guide 7.10) Reissue Status Indicator RAPs 1/05 10-102 Pre Fuser Sensor On Jam RAP, 10-103 Pre DocuColor 12/DCCS50 2-135...

  • Page 172

    Fuser Exit Sensor 8.10). If the problem contin- ues, replace the IOT Drive PWB 9.2). Replace the IOT Drive PWB 9.2). Status Indicator RAPs Reissue 1/05 10-105 Fuser Exit Sensor On Jam RAP 2-136 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 173

    Ensure that the rubber sleeve on the Exit Roll (shaft) (located under the Fuser Exit Sensor) is not torn, damaged or contaminated with Fuser Oil. Clean the sleeve or repair it by replacing the Exit Roll (shaft) 8.10). Reissue Status Indicator RAPs 1/05 10-106 Fuser Exit Sensor Off Jam RAP DocuColor 12/DCCS50 2-137...

  • Page 174

    Enter dC330 010-105 Fuser Exit Sensor. Press Start. Block the Fuser Exit Sensor with a sheet of paper. The display changes from H to L. Status Indicator RAPs Reissue 1/05 10-107 Fuser Exit Sensor On RAP, 10-110 Machine 2-138 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 175

    2.25). Press Start. The voltage at P/J412B-7 goes to less than +1.0 VDC. Replace the IOT Drive PWB 9.2). Replace the Inverter Gate Solenoid 2.25). Reissue Status Indicator RAPs 1/05 10-110 Machine Exit Sensor On Jam RAP DocuColor 12/DCCS50 2-139...

  • Page 176

    Sensor actuator. The voltage at P/J412B-5 goes from less than +1.0 VDC when the sensor is deactuated, to +5 VDC when the sensor is actuated. Status Indicator RAPs Reissue 1/05 10-111 Machine Exit Sensor Off Jam RAP 2-140 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 177

    9.2). Replace the IOT Drive PWB 9.2). Enter dC330 004-009 Fuser Motor. Press Start and Stop several times. The Fuser Motor energizes and deenergizes. Reissue Status Indicator RAPs 1/05 10-112 Machine Exit Sensor On RAP, 10-115 Exit DocuColor 12/DCCS50 2-141...

  • Page 178

    If the harness is OK, replace the Exit Path Sensor 2.25). If the problem continues, replace the IOT Drive PWB 9.2). Status Indicator RAPs Reissue 1/05 10-115 Exit Path Sensor On Jam RAP, 10-117 Exit 2-142 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 179

    Enter dC330 010-025 Inverter Roll Solenoid Nip. Press Start. The Release Solenoid ener- gizes. +24 VDC is measured between P/J412A-14 and GND. +24 VDC is measured between P/J412A-13 and GND. Reissue Status Indicator RAPs 1/05 10-120 Inverter Path Sensor On Jam RAP, 10-125 DocuColor 12/DCCS50 2-143...

  • Page 180

    Enter dC330 010-021 Inverter Motor Reverse. Press Start and Stop several times. The Inverter Motor energizes and deenergizes. Replace the IOT Drive PWB 9.2). Status Indicator RAPs Reissue 1/05 10-125 Inverter Path Sensor On Jam RAP 2-144 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 181

    Check for obvious damage, missing and/or broken Drive Motor gear assemblies and drive belts that would cause the paper to be slow to actuate the Inverter Path Sensor. Reissue Status Indicator RAPs 1/05 10-126 Inverter Path Sensor On Jam RAP DocuColor 12/DCCS50 2-145...

  • Page 182

    There is +24 VDC between P/J412B-9 and GND. There is +24 VDC between P/J412B-8 and GND. Replace the IOT Drive PWB 9.2). Status Indicator RAPs Reissue 1/05 10-127 Duplex Registration Sensor On Jam RAP 2-146 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 183

    Press Stop. +24 VDC is measured between P/J414B-3, 4, 5, 6 on the IOT Drive PWB and GND. +24 VDC is measured between P/J414B-1 on the IOT Drive PWB and GND. Reissue Status Indicator RAPs 1/05 10-128 Duplex Pre Regi. Sensor On Jam RAP DocuColor 12/DCCS50 2-147...

  • Page 184

    Check for obvious damage, missing and/or broken Drive Motor gear assemblies and drive belts that would cause the paper to be slow to actuate the Duplex In Sensor. Status Indicator RAPs Reissue 1/05 10-130 Duplex In Sensor On Jam RAP 2-148 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 185

    Check for obvious damage, missing and/or broken Drive Motor gear assemblies and drive Replace the IOT Drive PWB 9.2). belts that would cause the paper to be slow to actuate the Duplex Path Sensor. Reissue Status Indicator RAPs 1/05 10-132 Duplex Path Sensor On Jam RAP DocuColor 12/DCCS50 2-149...

  • Page 186

    Check for obvious damage, missing and/or broken Drive Motor gear assemblies and drive Replace the IOT Drive PWB 9.2). belts that would cause the paper to be slow to actuate the Duplex Out Sensor. Status Indicator RAPs Reissue 1/05 10-133 Duplex Out Sensor On Jam RAP 2-150 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 187

    2.24). If the problem continues, replace the IOT Drive PWB 9.2). In Sensor 2.21). If the problem continues, replace the IOT Drive PWB 9.2). Reissue Status Indicator RAPs 1/05 10-160 Duplex In Sensor On Jam RAP, 10-162 Du- DocuColor 12/DCCS50 2-151...

  • Page 188

    BSD 10.11 and check the harness for a short circuit. If the harness is good, replace the OCT Offset Home Sensor 14.1). Status Indicator RAPs Reissue 1/05 10-163 Duplex Out Sensor On Jam RAP, 10-280 OCT 2-152 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 189

    If the harness is OK, replace the Inverter Cover Switch 2.24). If the problem continues, replace the IOT Drive PWB 9.2). Reissue Status Indicator RAPs 1/05 10-280 OCT Offset Sensor Failure RAP, 10-300 In- DocuColor 12/DCCS50 2-153...

  • Page 190

    Oil Empty Sensor 8.7). If the problem continues, replace the IOT Drive PWB 9.2). Replace the IOT Drive PWB 9.2). Status Indicator RAPs Reissue 1/05 10-341 Fuser Oil Empty RAP, 10-342 Fuser Web 2-154 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 191

    Press Start. The voltage at P/J413A-1 drops to less than +20.0 VDC. Replace the IOT Drive PWB 9.2). Replace the External Heat Roll Retract Motor 8.4). The External Heat Roll Retract Motor stops after several seconds. Reissue Status Indicator RAPs 1/05 10-355 External Heat Roll Contact Failure RAP DocuColor 12/DCCS50 2-155...

  • Page 192

    9.2). +5 VDC is measured between P/J413A-14 on the IOT Drive PWB and P/J44-7 on the Distribution PWB. Replace the Distribution PWB 9.3). Status Indicator RAPs Reissue 1/05 10-356 External Heat Roll Retract Failure RAP 2-156 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 193

    Flag 1 Flag 2 on BSD 10.2. Check the harness for an open circuit. Replace the IOT Drive PWB 9.2). Replace the IOT Drive PWB 9.2). Reissue Status Indicator RAPs 1/05 10-359 Heat Roll Control Thermistor Failure RAP, DocuColor 12/DCCS50 2-157...

  • Page 194

    9.2). If the problem continues, replace the H/R Control Thermistor 8.4). If the fault persists, replace the IOT Drive PWB 9.2). Status Indicator RAPs Reissue 1/05 10-361 Power On Heat Roll Not Ready RAP, 10-362 2-158 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 195

    If the problem continues, replace the H/R Control Thermistor 8.4). If the fault persists, replace the IOT Drive PWB 9.2). replace the IOT Drive PWB 9.2). Reissue Status Indicator RAPs 1/05 10-363 Job Complete Heat Roll Not Ready RAP, 10- DocuColor 12/DCCS50 2-159...

  • Page 196

    The voltage at P/J105-4 increases to approximately +4.3 VDC within 12 min- utes. Replace the IOT Drive PWB 9.2). The Heater Rod remains illuminated while P/J105-4 still reads approximately +4.3 VDC. Status Indicator RAPs Reissue 1/05 10-366 Heat Roll Control Thermistor Overheat Failure 2-160 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 197

    The voltage at P/J105-4 increases to approximately +4.3 VDC within 12 min- utes. Replace the IOT Drive PWB 9.2). The Heater Rod remains illuminated while P/J105-4 still reads approximately +4.3 VDC. Reissue Status Indicator RAPs 1/05 10-367 Heat Roll Overheat Thermistor Overheat DocuColor 12/DCCS50 2-161...

  • Page 198

    Replace the IOT Drive PWB 9.2). Go to Flag 5 on BSD 10.2. Check the harness for an open circuit. Replace the IOT Drive PWB 9.2). Status Indicator RAPs Reissue 1/05 10-368 Pressure Roll Control Thermistor Failure RAP, 2-162 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 199

    IOT Drive PWB 9.2). If the problem continues, replace the P/R Control Thermistor 8.6). If the fault persists, replace the IOT Drive PWB 9.2). Reissue Status Indicator RAPs 1/05 10-370 Power On Pressure Roll Not Ready RAP, 10- DocuColor 12/DCCS50 2-163...

  • Page 200

    Replace the Pressure Roll if necessary 8.3). If the problem continues, replace the P/R Control Thermistor 8.6). If the fault persists, replace the IOT Drive PWB 9.2). Status Indicator RAPs Reissue 1/05 10-372 Job Complete Pressure Roll Not Ready RAP, 2-164 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 201

    There is 0 VDC present when self-test completes. The voltage at P/J105-3 increases to approximately +4.3 VDC within 12 min- utes. Replace the IOT Drive PWB 9.2). Reissue Status Indicator RAPs 1/05 10-375 Pressure Roll Control Thermistor Overheat DocuColor 12/DCCS50 2-165...

  • Page 202

    There is 0 VDC present when self-test completes. The voltage at P/J105-3 increases to approximately +4.3 VDC within 12 min- utes. Replace the IOT Drive PWB 9.2). Status Indicator RAPs Reissue 1/05 10-376 Pressure Roll Overheat Thermistor Overheat 2-166 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 203

    Replace the IOT Drive PWB 9.2). Go to Flag 5 on BSD 10.3. Check the harness for an open circuit. Replace the IOT Drive PWB 9.2). Reissue Status Indicator RAPs 1/05 10-377 External Heat Roll Control Thermistor Fail- DocuColor 12/DCCS50 2-167...

  • Page 204

    Replace the External Heat Roll Heater Rod 8.8). Measure the resistance across the External Heat Roll Thermostat. The resistance is less than 10 Ohms. Status Indicator RAPs Reissue 1/05 10-379 Power On External Heat Roll Not Ready RAP 2-168 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 205

    If the problem continues, replace the External Heat Roll Control Thermistor 8.8). If the fault persists, replace the IOT Drive PWB 9.2). persists, replace the IOT Drive PWB 9.2). Reissue Status Indicator RAPs 1/05 10-382 Stand By External Heat Roll Not Ready RAP, DocuColor 12/DCCS50 2-169...

  • Page 206

    Check the External Heat Control Thermistor for cleanliness, damage and excessive wear at the point where the Thermistor contacts the Heat Roll. Ensure that it is installed cor- rectly. Status Indicator RAPs Reissue 1/05 10-384 Job Incomplete External Heat Roll Not Ready 2-170 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 207

    The voltage at P/J105-2 increases to approximately +4.3 VDC within 12 min- utes. Replace the IOT Drive PWB 9.2). The Heater Rod remains illuminated while P/J105-2 still reads approximately +4.3 VDC. Reissue Status Indicator RAPs 1/05 10-386 External Heat Roll Control Thermistor Over- DocuColor 12/DCCS50 2-171...

  • Page 208

    The voltage at P/J105-2 increases to approximately +4.3 VDC within 12 min- utes. Replace the IOT Drive PWB 9.2). The Heater Rod remains illuminated while P/J105-2 still reads approximately +4.3 VDC. Status Indicator RAPs Reissue 1/05 10-387 External Heat Roll Overheat Thermistor Over- 2-172 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 209

    Pressure Roll latching mechanism to be slow to actuate the Nip Sensor. If the problem continues, replace the Nip Sensor 8.6). If the problem continues, replace the Fuser Nip Clutch 1.6). Reissue Status Indicator RAPs 1/05 10-389 Fuser Nip Contact Failure RAP DocuColor 12/DCCS50 2-173...

  • Page 210

    Yes to the statement. Enter dC330 010-023 Fuser Nip Clutch (Nip). Press Start. The Pressure Roll latches against the Heat Roll. Status Indicator RAPs Reissue 1/05 10-390 Fuser Nip Retract Failure RAP 2-174 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 211

    IOT CPU PWB 9.2), IOT NVM PWB 9.2). Replace the Fuser Fan 10.2). If the problem continues, replace the IOT Drive PWB 9.2). Reissue Status Indicator RAPs 1/05 10-391 Fail Unit Failure RAP, 10-398 Fuser Fan Fail- DocuColor 12/DCCS50 2-175...

  • Page 212

    Replace the IOT Driver PWB 9.2). Replace the Fuser Intake Fan 10.1). If the problem continues, replace the IOT Drive PWB 9.2). Status Indicator RAPs Reissue 1/05 10-399 Fuser Intake Fan Failure RAP, 10-421 Fuser Oil 2-176 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 213

    Fuser Web CRU. tridge. Replace the Web Drive PWB 8.4). If that does not correct the problem, replace the Web Motor 8.4). Reissue Status Indicator RAPs 1/05 10-422 Web CRU RAP, 10-500 Fuser Web CRU Not DocuColor 12/DCCS50 2-177...

  • Page 214

    If no problem is found with the connectors, replace the SSR 9.3). • If the problem continues, replace the IOT Drive PWB 9.2). Status Indicator RAPs Reissue 1/05 10-900 Fuser Cycle Down RAP, OF10-1 OCT Detec- 2-178 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 215

    TAG P31 is present, replace the Varistor PWB if the problem persists. There is +5 VDC between P/J105-1 on the SSR and GND. Reissue Status Indicator RAPs 1/05 OF10-2 Fuser Oil Pump RAP, OF10-3 Heat Roll AC DocuColor 12/DCCS50 2-179...

  • Page 216

    OK, replace the IOT Drive PWB 9.2). Switch off the power. Disconnect P/J70. The resistance from J70-1 to J70-2 is 55 ohms +/- 20%. Replace Surge Resistor 9.6). Status Indicator RAPs Reissue 1/05 OF10-3 Heat Roll AC Power RAP 2-180 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 217

    If no problem is found with the connectors, replace the SSR 9.3). Replace the IOT Drive PWB 9.2). • If the problem continues, replace the IOT Drive PWB 9.2). Replace the AC Driver PWB 9.3). Reissue Status Indicator RAPs 1/05 OF10-4 Pressure Roll AC Power RAP DocuColor 12/DCCS50 2-181...

  • Page 218

    Check the following areas of the harness for an open circuit: • Flag 2 on BSD 10.3. • Flag 3 on BSD 10.3. Status Indicator RAPs Reissue 1/05 OF10-5 External Heat Roll AC Power RAP 2-182 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 219

    P/J167or P/J413A. If the harness is good, replace the Oil Empty Sensor 8.7). Replace the IOT Drive PWB 9.2). Reissue Status Indicator RAPs 1/05 OF 10-6 Fuser Out of Oil Rap DocuColor 12/DCCS50 2-183...

  • Page 220

    Status Indicator RAPs Reissue 1/05 OF 10-6 Fuser Out of Oil Rap 2-184 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 221

    Ensure that the OCT gate is connected to the OCT Gate Solenoid and that it moves freely. If the problem continues replace the OCT Gate 13.9) and the OCT Gate Replace the Mail Box Control PWB 13.10) Solenoid 13.9). Reissue Status Indicator RAPs 1/05 11-107 OCT Exit Sensor On Jam Long RAP DocuColor 12/DCCS50 2-185...

  • Page 222

    Replace the Mail Box Drive Motor 13.10). Ensure that the Mail Box Drive Motor Pulley is fastened to the motor shaft. Status Indicator RAPs Reissue 1/05 11-107 OCT Exit Sensor On Jam Long RAP, 11-108 2-186 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 223

    Mail Box Control PWB 13.10). Press Start. Less than +1 VDC is measured between P/J572-3 and GND. Replace the Mail Box Control PWB 13.10) Reissue Status Indicator RAPs 1/05 11-108 OCT Exit Sensor Off Jam RAP, 11-109 OCT DocuColor 12/DCCS50 2-187...

  • Page 224

    OCT gate is connected to the OCT Gate Solenoid and that it moves freely. If the problem continues replace the OCT Gate 13.9) and the OCT Gate Solenoid 13.9). Status Indicator RAPs Reissue 1/05 11-109 OCT Exit Sensor On Jam Short RAP 2-188 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 225

    Check the Decurler Exit Sensor for intermittent operation. If the sensor is good, Replace the Mail Box Control PWB 13.10). Mail Box Control PWB 13.10). Reissue Status Indicator RAPs 1/05 11-110 Paper Remains at Decurler Exit Sensor DocuColor 12/DCCS50 2-189...

  • Page 226

    Ensure that the Mail Box Drive Motor Pulley is fastened to the motor shaft. Check the Drive Belt Tension Roll for proper tension. • Check the Drive Belt Tension Roll for proper tension. Status Indicator RAPs Reissue 1/05 11-115 Mail Box Vertical Sensor / Bin 1 Sensor On 2-190 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 227

    13.10) Replace the Mail Box Drive Motor 13.10). Ensure that the Mail Box Drive Motor Pulley is fastened to the motor shaft. Reissue Status Indicator RAPs 1/05 11-116 Mail Box Vertical Sensor / Bin 1 Sensor Off DocuColor 12/DCCS50 2-191...

  • Page 228

    BSD 11.4. Check the wires for an open circuit. If the wires are good, replace the OCT Gate Solenoid 13.9). • Drive Belt 13.10) Status Indicator RAPs Reissue 1/05 11-142 V-Tra In Sensor On Jam Long RAP 2-192 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 229

    BSD 11.2. Check the wire for an open circuit. If the wire is good, replace the Mail Box Control PWB 13.10). Press Start. Less than +1 VDC is measured between P/J572-3 and GND. Reissue Status Indicator RAPs 1/05 11-142 V-Tra In Sensor On Jam Long RAP, 11-143 DocuColor 12/DCCS50 2-193...

  • Page 230

    6on BSD 11.4. Check the wires for an open circuit. If the wires are good, replace the OCT Gate Solenoid 13.9). Status Indicator RAPs Reissue 1/05 11-143 V-Tra In Sensor Off Jam RAP, 11-144 V-Tra In 2-194 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 231

    Check the following parts for wear, glazing, or slipping. • Entrance Roll 13.9) • Pinch Rollers 13.9) • Exit Roll 13.9) • Drive Belt 13.10) Reissue Status Indicator RAPs 1/05 11-144 V-Tra In Sensor On Jam Short RAP DocuColor 12/DCCS50 2-195...

  • Page 232

    Enter dC330 011-013 Decurler Stepping Motor Speed 350. The Decurler Stepping Motor rotates. Press Stop. +5 VDC is measured between P/J570-A5 and GND Status Indicator RAPs Reissue 1/05 11-145 Decurler Exit Sensor On Jam Long RAP 2-196 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 233

    Go to Flag 3 on BSD 11.3. Check the wire for an open circuit. If the wires are good, replace the Decurler Exit Sensor 13.12). Reissue Status Indicator RAPs 1/05 11-145 Decurler Exit Sensor On Jam Long RAP DocuColor 12/DCCS50 2-197...

  • Page 234

    Enter dC330 011-013 Decurler Stepping Motor Speed 350. The Decurler Stepping Motor rotates. Press Stop. +5 VDC is measured between P/J570-A5 and GND Status Indicator RAPs Reissue 1/05 11-146 Decurler Exit Sensor On Jam Short RAP 2-198 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 235

    Go to Flag 3 on BSD 11.3. Check the wire for an open circuit. If the wires are good, replace the Decurler Exit Sensor 13.12). Reissue Status Indicator RAPs 1/05 11-146 Decurler Exit Sensor On Jam Short RAP DocuColor 12/DCCS50 2-199...

  • Page 236

    Check the Mail Box Vertical Sensor for intermittent operation. If the sensor is good, Replace the Mail Box Control PWB 13.10). Status Indicator RAPs Reissue 1/05 11-190 Paper Remains on V-Tra In Sensor RAP, 11- 2-200 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 237

    Mail Box Control PWB 13.10). Check the OCT Exit Sensor for intermittent operation. If the sensor is good, Replace the Mail Box Control PWB 13.10). Reissue Status Indicator RAPs 1/05 11-192 Paper Remains at OCT Exit Sensor RAP, 11- DocuColor 12/DCCS50 2-201...

  • Page 238

    Open the Offset Catch Tray to expose the motor and sensors. Replace the Mail Box Control PWB 13.10). Status Indicator RAPs Reissue 1/05 11-273 Mail Box OCT Offset Fail RAP 2-202 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 239

    Check the Mail Box Front Cover Interlock Switch for intermittent operation. Ensure that the switch and the cover are properly aligned and adjusted. If the problem continues, replace the Mail Box Control PWB 13.10). Reissue Status Indicator RAPs 1/05 11-273 Mail Box OCT Offset Fail RAP, 11-301 Front DocuColor 12/DCCS50 2-203...

  • Page 240

    Check that the Mail Box is standing on an even floor. Adjust Castors if necessary. If the problem continues, replace the Mail Box Con- trol PWB 13.10). Status Indicator RAPs Reissue 1/05 11-302 Front Cover B Interlock Open RAP, 11-303 2-204 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 241

    Motor rotates. +24 VDC is measured between P/J653-1 and GND on the Decurler Control PWB. Approximately +1.5VDC is measured between P/J653-3, 4, 5, 6 and GND. Reissue Status Indicator RAPs 1/05 11-350 Decurler 1 Fail RAP DocuColor 12/DCCS50 2-205...

  • Page 242

    BSD 11.3. Check the wires for an open circuit. If the wires are good, replace the Decurler Cam Sensor 13.13). If the problem continues, replace the Decurler Control PWB 13.12). Status Indicator RAPs Reissue 1/05 11-350 Decurler 1 Fail RAP 2-206 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 243

    Full Stack Sensor 14.1). Check the Full Stack Sensor for intermittent operation, If the problem continues, replace the Full Stack Sensor 14.1). Reissue Status Indicator RAPs 1/05 11-512 Offset Catch Tray / Simple Catch Tray Full DocuColor 12/DCCS50 2-207...

  • Page 244

    Check the Bin 3 Full Sensor for intermittent operation. If the problem continues, replace the Mail Box Control PWB 13.10). Mail Box Control PWB 13.10. Status Indicator RAPs Reissue 1/05 11-912 Bin 2 Full Stack RAP, 11-913 Bin 3 Full Stack 2-208 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 245

    Check the Bin 5 Full Sensor for intermittent operation. If the problem continues, replace the Mail Box Control PWB 13.10). Mail Box Control PWB 13.10). Reissue Status Indicator RAPs 1/05 11-914 Bin 4 Full Stack RAP, 11-915 Bin 5 Full Stack DocuColor 12/DCCS50 2-209...

  • Page 246

    Check the Bin 7 Full Sensor for intermittent operation. If the problem continues, replace the Mail Box Control PWB 13.10). Mail Box Control PWB 13.10). Status Indicator RAPs Reissue 1/05 11-916 Bin 6 Full Stack RAP, 11-917 Bin 7 Full Stack 2-210 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 247

    Check the Bin 9 Full Sensor for intermittent operation. If the problem continues, replace the Mail Box Control PWB 13.10). Mail Box Control PWB 13.10). Reissue Status Indicator RAPs 1/05 11-918 Bin 8 Full Stack RAP, 11-919 Bin 9 Full Stack DocuColor 12/DCCS50 2-211...

  • Page 248

    Full Stack Sensor 14.1). the Full Stack Sensor for intermittent operation, If the problem continues, replace the Full Stack Sensor 14.1). Status Indicator RAPs Reissue 1/05 11-920 Bin 10 Full Stack RAP, 11-921 Offset Catch 2-212 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 249

    Ensure that there are no obstructions in the Stacker area Procedure Go to 11-921 Offset Catch Tray Full Stack RAP to check out the Stacker Full Sensor for any malfunctions. Reissue Status Indicator RAPs 1/05 11-922 Sorter Stacker Full RAP DocuColor 12/DCCS50 2-213...

  • Page 250

    Status Indicator RAPs Reissue 1/05 11-922 Sorter Stacker Full RAP 2-214 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 251

    BSD 6.6 and check for a short to ground. If the wires are OK, replace the following: • lOT Drive PWB 9.2). • ROS Assembly 4.1). Reissue Status Indicator RAPs 1/05 14-372 ROS Motor Fail RAP, 14-376 Half Tone PWB DocuColor 12/DCCS50 2-215...

  • Page 252

    Replace the following: Replace the following: • 4.1) • 4.1) • IOT Drive PWB 9.2) • IOT Drive PWB 9.2) Status Indicator RAPs Reissue 1/05 14-380 SOS Fail 1 RAP, 14-384 SOS Fail 2 RAP 2-216 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 253

    BSD 6.5 and check the wires for an open or shorted circuit. Procedure PO/PO the machine. If the fault continues, go to 14-376 Half Tone PWB Fail RAP. Reissue Status Indicator RAPs 1/05 14-388 XPC ASIC Fail RAP DocuColor 12/DCCS50 2-217...

  • Page 254

    Status Indicator RAPs Reissue 1/05 14-388 XPC ASIC Fail RAP 2-218 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 255

    There is +3.4 VDC from P/J490 pin 14 on the UI PWB to DC COM. Replace the UI PWB 9.5). Perform 9.1.18. Replace the Post IPS PWB 3.5). Reissue Status Indicator RAPs 1/05 15-270 Coordinate Bus Fail RAP, 15-281 Pre-IPS X DocuColor 12/DCCS50 2-219...

  • Page 256

    Verify that the original is not a prohibited item for copying. Procedure Reset the BR PWB. If the problem continues, replace the BR PWB 3.5). Status Indicator RAPs Reissue 1/05 15-284 POST IPS X Recognize Fail RAP, 15-342 IPS 2-220 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 257

    PO/PO the copier/printer. If the error code persists, replace the Post IPS PWB 3.5) Procedure Reseat the BR PWB. If the problem continues, replace the following: • BR PWB 3.5) • Pre IPS PWB 3.5) Reissue Status Indicator RAPs 1/05 15-361 POST IPS PWB Fail (Self Test) RAP, 15-362 DocuColor 12/DCCS50 2-221...

  • Page 258

    • Pre IPS PWB 3.5) • POST IPS PWB 3.5) • Pre IPS PWB 3.5) • MEM SYS PWB 3.5) Status Indicator RAPs Reissue 1/05 15-363 IIT Memory Fail RAP, 15-365 X Comm Fail RAP 2-222 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 259

    PO/PO the machine. If the fault continues, replace the following: • Pre IPS PWB 3.5) • BR PWB 3.5) • Pre IPS PWB 3.5) Reissue Status Indicator RAPs 1/05 15-367 X - Fail 4 RAP, 15-370 X - Fail 5 RAP DocuColor 12/DCCS50 2-223...

  • Page 260

    CCD PWB for damage. Reseat the Flat Cable. If the problem continues, replace the follow- ing: • CCD PWB 3.2) • Pre-IPS PWB 3.5) Status Indicator RAPs Reissue 1/05 15-371 X - Fail 6RAP, 15-380/15-381 / 15-382 / 15-383 / 2-224 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 261

    BSD 6.2 and check the Flat Cable for damage. Reseat the Flat Cable connector P/J500 and P/J510. If the problem continues, replace the following • CCD PWB 3.2) • Pre-IPS PWB 3.5) Reissue Status Indicator RAPs 1/05 15-380/15-381 / 15-382 / 15-383 / 15-384 / 15-385 DocuColor 12/DCCS50 2-225...

  • Page 262

    RAP. If the fault per- sists, replace the following: • POST IPS PWB (PL 3.5 • IOT CPU PWB 9.2) • Pre IPS PWB 3.5) Status Indicator RAPs Reissue 1/05 15-560 Expected Time Margin Fault RAP 2-226 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 263

    19-007 Scanner DDI Communication Fault 2 RAP Soft Printer and web UI remain active intervals, then de-energizes for 2 seconds. This pattern End (Cable, IOT or IDFE is continuously repeated. Failure) Reissue Status Indicator RAPs 1/05 OF19-1 IDFE Fault Entry RAP DocuColor 12/DCCS50 2-227...

  • Page 264

    Green Link LED when the IDFE is connected by a 10 or 100 BaseT Ethernet Net- work connection. Amber Heartbeat LED Figure 1 IDFE (GL2) Diagnostic LEDs Status Indicator RAPs Reissue 1/05 OF19-1 IDFE Fault Entry RAP 2-228 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 265

    N/A, fault declared through web client, XCMI set- Ethernet Speed Detection 19-014 Ethernet Speed Detection Fault Soft Declared through web client, XCMI settings; reported tings and the configuration report Fault on the configuration report. Reissue Status Indicator RAPs 1/05 OF19-1 IDFE Fault Entry RAP DocuColor 12/DCCS50 2-229...

  • Page 266

    Replace the Printer SSR 9.3). • Replace the Printer LVPS 9.3). • Replace the IDFE 19.1). IDFE (MFY) Figure 2 IDFE (MFY) Diagnostic LEDs Status Indicator RAPs Reissue 1/05 OF19-1 IDFE Fault Entry RAP, 19-001 DC Power Fault 2-230 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 267

    Reload software using the IDFE CD-ROM Drive (GP 9 IDFE Software Installation (CD- ROM)). • If the Heartbeat LED does not return to its heartbeat blinking pattern, replace the IDFE 19.1). Reissue Status Indicator RAPs 1/05 19-002 BIOS/Self-Test Fault RAP, 19-003 Hard Disk DocuColor 12/DCCS50 2-231...

  • Page 268

    If the Failure LED energizes for 0.25 seconds and de-energizes for 2.0 seconds in a con- • Replace the V-Sel PWB 9.2). tinuously repeated pattern, replace the IDFE 19.1). • Replace the IDFE 19.1). Status Indicator RAPs Reissue 1/05 19-004 Printer DDI Communication Fault 1 RAP, 19- 2-232 DocuColor 12/DCCS50 manuals4you.com manuals4you.com...

  • Page 269

    Perform the following: • Replace the Flat Cables 9.2). • Replace the V-Sel PWB 9.2). • Replace the V-Sel E PWB 9.2) • Replace the IDFE 19.1). Reissue Status Indicator RAPs 1/05 19-006 Scanner DDI Communication Fault 1 RAP, DocuColor 12/DCCS50 2-233...

  • Page 270

    LED will be OFF, thus indicating a 19-012 Fault. NOTE: This note applies to the GL2 IDFE only. Xerox may elect to use a Print Server box, and/or a BNC Transceiver that does not have a Link LED. In that case, the result of the Live Connection Test cannot be indicated by the Link LED.

  • Page 271