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•
HFSI, even if they are not near or have not exceeded the SPEC LIFE or COPY
COUNT value
•
wires chafing against components of the machine, especially against moving com-
ponents
•
misaligned, misadjusted, or incorrectly installed components
•
slow or slipping clutches; slow or binding solenoids
•
damaged components
•
excessive heat, or symptoms of excessive heat, such as the discoloration of a com-
ponent
•
loose cables or wires
9.
Perform the adjustments for the components that are not in the RAP, but are associated
with the function that is failing. Refer to the BSDs. Check to ensure that the adjustment
CAN BE MADE and that there is an adequate range of adjustment, and that it can be set
to or near the nominal value. Any abnormality that is observed may be an indication of the
cause of the problem. For example, a component can be adjusted to the nominal value,
but it is at the limit of the adjustment range. This is not normal and may be an indication of
the cause of the problem
10. Operate all of the components that are not in the RAP, but are associated with the function
that is failing with DC330 Component Control (refer to
to the BSDs. Observe the components for any symptoms of abnormal operation, such as
a hesitation, or an unusual sound.
11. Replace any components or consumables that are known to be a frequent cause of the
problem. When doing this, consider the cost and time required. If the suspected item is
inexpensive, can be installed quickly, and has a high probability of resolving the problem,
then it is reasonable to replace it.
12. Leave an accurate and detailed record of your actions in the service log. Describe what
you have observed, what actions you took, and the recommended next steps.
Reissue
DocuColor 12/DCCS50
GP 5 Verifying the Administration Tools Password
This procedure will enable the CSE to read a machine Administration Tools password if the SA
has forgotten their password or if the SA is unavailable.
Use this procedure only to read the password resident on the machine. Then use the pass-
word to access the Administration Tools Screen and change the password using the normal
procedure.
Procedure
1.
2.
3.
4.
5.
6.
dC330 Component
Control). Refer
Calculating the Administration Tools Password
1.
2.
3.
4.
5.
1/05
6-5
CAUTION
Enter the Service Diagnostics Mode. Refer to
using the
PWS.
Select Adjustments in the Service Entry Screen.
The system displays one of the Read/Write Screens. dC131 NVM Read/Write is the
default screen.
Select UI/Tools from the Vertical Left Tab List.
The system displays one of the Read/Write Screens. dC131 NVM Read/Write is the
default screen.
Record and Retain NVM Values for the following locations:
•
702-180
•
702-181
•
702-182
•
702-183
•
702-184
•
702-185
Exit from dC131 NVM Read/Write Mode.
Exit the Diagnostic Mode.
Using the PWS, go to Programs/Accessories/Scientific Calculator (This is the stan-
dard accessory in Microsoft Windows)
a.
Calculator has two operating modes, select Scientific Format. To do this, on the
calculator icon, go to "View" and click Scientific.
b.
Make sure the "Decimal" and the "Deg" formats are selected.
c.
Enter decimal number.
Convert the numbers recorded from the list above to hexadecimal.
a.
Click the Hex format. (Select Dword on calculator) This will leave you with a pair of
two digit hex words.
Convert the hexadecimal numbers to their ASCII code equivalent. Refer to
GP 4 Intermittent Problem RAP, GP 5 Verifying the
Entering the Service Diagnostic Mode
Table
1.
General Procedures
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Table of Contents
Troubleshooting
