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9-355 Magenta Toner Dispenser Broken RAP
This fault code appears when any one of the following conditions occurs: the Low Toner Sensor
detects that there is no toner for a period of 2 seconds; the Low Toner Sensor detects that
there is no toner for a period of 500 seconds (approximately 8 minutes); or when the toner dis-
pense motor remains energized.
Initial Actions
Refer to BSD 9.5, 9.6 and BSD 9.15 for the following procedure.
Ensure that P/J432, P/J433B, and
P/J434
DRIVE PWB,
P/J215
on the Magenta Cartridge Motor and
Sensor are connected before beginning this RAP.
NOTE: If the code doesn't clear and the auger isn't broken, go to NVM 776-061 and set the
value to 0. Then, go to NVM 776-373 Toner Cartridge M Empty and set the value to 0.
Procedure
Check the Magenta Toner Cartridge. The toner cartridge is empty.
Y
N
NOTE: The Cartridge Motor is only energized for 10 seconds each time Start is pressed.
The display will indicate Off when the 10 seconds have expired. Pressing Start will ener-
gize the Cartridge Motor for another 10 seconds. Press Start as often as necessary to get
an accurate reading.
Remove the Magenta Toner Cartridge to see the Toner Cartridge Coupling. Cheat the
Front Door Interlock. Enter dC330 009-013 Cartridge Motor M. Press Start. The
Magenta Toner Cartridge Coupling rotates.
Y
N
Press Start. The Magenta Cartridge Motor operates.
Y
N
+12 VDC is measured at P/J433B-6 and at P/J433B-4 on the Dispense
PWB.
Y
N
+24 VDC is measured between P/J431-2 and P/J431-1 on the Dis-
pense PWB.
Y
N
Go to
+24VDC Wirenets
the IOT LVPS and P/J431-2 on the Dispense PWB.
Go to
DC COM (24V RET) Wirenets
P/J23-4 on the IOT LVPS and P/J431-1 on the Dispense PWB.
+5VDC is measured between P/J421B-6 and GND on the IOT Drive
PWB when the display indicates Off.
Y
N
Go to
Flag 1
on BSD 9.5. Check the wire for an open or a short cir-
cuit. If the wire is good, replace the Dispense PWB
problem continues, replace the IOT Drive PWB
Press Start. The voltage momentarily goes to less than +1 VDC
A
B
C
D
Status Indicator RAPs
9-355 Magenta Toner Dispenser Broken RAP
on the Dispense PWB,
P/J421B
on the IOT
P/J119
on the Magenta Low Toner
and check the wires between P/J24-2 on
and check the wires between
(PL
6.4). If the
(PL
9.2)
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A
B
C
D
Y
N
Replace the IOT Drive PWB
Replace the Dispense PWB
Go to
Flag 2
on BSD 9.5. Check the wires for an open circuit or a short circuit. If
the wires are good, replace the Cartridge Motor (M). (PL 6.3)
Check the Coupling and Spring
or replace as required.
NOTE: The Dispense Motor is only energized for 10 seconds each time Start is pressed.
The display will indicate Off when the 10 seconds have expired. Pressing Start will ener-
gize the Dispense Motor for another 10 seconds. Press Start as often as necessary to get
an accurate reading.
Enter dC330 009-033 Dispense Motor M. Press Start. Watch the Dispense and Conveyor
Gears to see if they rotate. The Toner Dispense Motor (M) operates.
Y
N
+12 VDC is measured at P/J434-4 and at P/J434-3 on the Dispense PWB.
Y
N
+24 VDC is measured between P/J431-2 and P/J431-1 on the Dispense
PWB.
Y
N
Go to
+24VDC Wirenets
LVPS and P/J431-2 on the Dispense PWB.
Go to
DC COM (24V RET) Wirenets
4 on the IOT LVPS and P/J431-1 on the Dispense PWB.
+5VDC is measured between P/J421B-5 and GND on the IOT Drive PWB
when the display indicates Off.
Y
N
Go to
Flag 5
on BSD 9.6. Check the wire for an open or a short circuit. If
the wire is good, replace the Dispense PWB
tinues, replace the IOT Drive PWB
Press Start. The voltage momentarily goes to less than +1 VDC.
Y
N
Replace the IOT Drive PWB
Replace the Dispense PWB
Go to
Flag 6
on BSD 9.6 and check the wires for an open circuit. If the wires are OK,
check the toner dispense gears
OK, replace the Toner Dispense Motor M
the Toner Dispense Assembly M
Reinstall the Magenta Toner Cartridge. Enter dC330. Stack the codes [009-033 Dispense
Motor M] and [009-258 Low Toner Sensor M]. The sensor changes state as toner is
dispensed.
A
1/05
2-114
(PL
9.2)
(PL
6.4)
(PL
6.3) for damage or contamination. Clean, repair
and check the wires between P/J24-2 on the IOT
and check the wires between P/J23-
(PL
6.4). If the problem con-
(PL
9.2)
(PL
9.2)
(PL
6.4)
(PL
6.3) and
(PL
6.4) for damage. If the gears are
(PL
6.3). If the problem continues, replace
(PL
6.4).
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Troubleshooting
