Seeing Who Is Using a File
When you receive a message that a file has been locked, you can find out who
is using that file by doing the following:
1
Under the Manage Server heading, click the Volumes link.
This displays the Volume Management page that shows the volumes and
local server partition information.
2
On the Volume Management page, click the volume name link and
browse to the file.
This displays a list of all the subdirectories and files that are on that
volume.
3
When you have located the file, click the ? icon to the left of the filename.
This displays the information page for this file, which shows the file lock
information by connection. You can then send a message to the user or
clear the connection for the user.
4
Do one of the following:
To clear the connection, click the Connections link, locate the
connection that has the file open, and then click the Clear Connection
link for that user.
To send a message to the user, click the username link in the File
Lock Information by Connection table on the information page for
the file, enter a message in the Send Message field, and then click
Send.
Troubleshooting Server Problems
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