Huawei Quidway S6500 Series Operation Manual page 134

Operation Manual - Network Protocol
Quidway S6500 Series Ethernet Switches
There are update packets with the debugging ipx packet and debugging ipx
sap packet verbose commands. If there are no update packets, check that the
underlying network connection is available.
SAP is enabled with the display ipx interface command.
The hop count of the active route to the server is smaller than 16.
The update interval is not too long with the display current-configuration
command.
The triggered updates feature is not configured on the VLAN interface with the
display current-configuration command. Periodical update is disabled when the
triggered updates feature applies.
Fault 5: No update packets are sent out the VLAN interface.
Troubleshooting:
Check that:
There is information about update packets by executing the debugging ipx
packet and debugging ipx sap packet verbose commands. Then, check that
the MTU of the SAP packets is smaller than the MTU of the VLAN interface to
guarantee that they are not discarded by the underlying layer.
The triggered updates feature is not enabled on the VLAN interface with the
display current-configuration command to check. Periodical update is disabled
when the triggered updates feature applies.
Check that all service information is learnt from the VLAN interface. Then, check
that split horizon is disabled on the VLAN interface.
Fault 6: SAP does not respond to GNS requests.
Troubleshooting:
Check that:
The switch receives the GNS packets with the debugging ipx packet sap
command.
SAP is enabled on the VLAN interface where the GNS requests are received.
The VLAN interface is enabled to respond to GNS requests with the display ipx
interface command. If GNS reply is disabled, execute the undo ipx sap
gns-disable-reply command to enable it.
The requested service information is available in the service information table with
the display ipx service table command.
The service information is learnt from the interface where the request is received.
Fault 7: SAP does not respond to a GNS request with the server information picked out
through round robin polling.
Troubleshooting:
Check that:
Huawei Technologies Proprietary
7-18
Chapter 7 IPX Configuration