D60 Communications Error - Bayer HealthCare RapidPoint 400 Series Service Manual

Message
D60
Communications
Error
Qualifiers: none
D60 Description
D60 occurs when the system detects a port communications error because
of a connection problem, a data contents problem, or a failure of the UART.
D60 occurs during the start-up BIT when the port is tested, until individual
port set up is completed. The error may be set by the port set-up BIT or
during run-time as external communication tasks are performed.
204
Probable Cause and Corrective Action
The system detects a data communication error when trying to
communicate with the Rapidlink data management system or
the LIS. When this message occurs, a symbol also appears on
the Analysis screen and on the results screen to indicate that the
connection has failed. Refer to Communication on page 175, for
more information.
1. Ensure that the cable connecting the systems is tightly
connected to each system.
2. Ensure that the cable is not damaged and that it is the correct
cable for connecting the systems.
3. Ensure that the Rapidlink data management system or the LIS
is correctly configured to communicate with the Rapidpoint
400 series system.
4. Ensure that the Rapidpoint 400 series system is correctly
configured to communicate with the Rapidlink system or the
LIS and that the connection is turned on.
Refer to Connecting to a Computer System, for more
information about the communication settings.
5. Send the sample results or calibration data again from the
Rapidpoint 400 series system by recalling the results and
touching the
Print
6. If the message appears again, record the message and call for
technical assistance.
Service Solutions
Perform service solutions only after all other corrective actions
have been completed.
1. Ensure the communications setup information is correct.
2. Look at the LED at the network connector on the UIP board to
ensure the lights are on.
3. Check cables and connectors.
4. Replace the rear interconnect board.
5. Replace the UIP board.
button.
Rev. C