Bayer HealthCare RapidPoint 400 Series Service Manual page 156

Probable Cause
The parameter failed Required QC
analysis because errors occurred
during storage or handling of the
control.
Parameter(s) failed AutomaticQC
because the measurement or
AutomaticQC cartridge is not working
correctly
156
Corrective Action
1. Follow the storage and handling requirements
provided in the product insert for the control.
2. Analyze the QC samples as described in
Analyzing Unscheduled QC Samples in Section 2
in the Rapidpoint 400 Series Operator's Manual.
If the results are within range, turn the parameter
on as described in Restoring Parameters in
Section 2 in the Rapidpoint 400 Series Operator's
Manual.
Perform the following steps until the system is ready
for use.
1. Perform up to two 2-point calibrations. If a 2-point
calibration is not available, wait for the system to
perform an automatic calibration.
2. If the parameter fails the 2-point calibrations, the
problem is with the measurement cartridge.
Replace the measurement cartridge. Refer to
Replacing the Measurement and Wash/Waste
Cartridges in Section 3 in the Rapidpoint 400
Series Operator's Manual.
3. If the parameter passes the 2-point calibrations,
perform another AutomaticQC analysis for the
failed level of control. Refer to Analyzing
AutomaticQC Samples in Section 2 in the
Rapidpoint 400 Series Operator's Manual. A
successful AutomaticQC means the system is
ready for use.
4. If the parameter fails AutomaticQC analysis in
step 3, analyze a QC sample for the failed level
using QC material from an ampule. Refer to
Analyzing Unscheduled QC Samples in Section 2
in the Rapidpoint 400 Series Operator's Manual.
5. If the system fails the ampule QC analysis in
step 4, the problem is with the measurement
cartridge. Replace the measurement cartridge.
Refer to Replacing the Measurement and Wash/
Waste Cartridges in Section 3.
(Continued)
Rev. C