D33 Valve Error: 1 - Bayer HealthCare RapidPoint 400 Series Service Manual

Message

D33 Valve Error: 1

Qualifiers:
1 Measurement
cartridge
D33 Qualifier Descriptions
D33 Valve Error 1 can occur during probe movement for most instrument
operations.
A D33 Valve Error: 1 is triggered if the valve fails to travel to the fully
extended position from the sample entry port to the measurement
cartridge and indicates a valve drive failure, misalignment, or a position
sensor error.
The D33 Error 1 is detected:
• during valve movement
• during the M Valve diagnostic test
• while the system is powering up
Rev. C
Probable Cause and Corrective Action
The system detects a problem with the valve inside the
measurement cartridge.
1. When prompted, shut down the system as described in
Shutting Down the System on page 256, wait 10 seconds,
and then turn the system on.
2. If the message appears again, record the message,
including the qualifier, and call for technical assistance.
Service Solutions
Perform service solutions only after all other corrective
actions have been completed.
1. Access Diagnostics and remove the measurement
cartridge.
2. Check the alignment using the gauge.
3. Shut down the system and then turn the system on again.
4. If the D33 error occurs again, replace the cartridge interface
assembly.
Troubleshooting 193