No Aqc Cartridge; No M Cartridge - Bayer HealthCare RapidPoint 400 Series Service Manual

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No AQC Cartridge

No M Cartridge

Rev. C
Probable Cause and Corrective Action
The system detects that an AutomaticQC cartridge is not
installed.
Refer to Replacing the AutomaticQC Cartridge on page 168 to
install the cartridge.
If the AutomaticQC cartridge was just installed, the cartridge
may not be installed correctly, or the system may have a
problem. Call for technical assistance.
If you need to continue to analyze patient samples,
NOTE:
remove the AutomaticQC cartridge and turn off the
AutomaticQC option in Setup. Refer to corrective actions in
Replacing the AutomaticQC Cartridge on page 168.
Service Solutions
Perform service solutions only after all other corrective actions
have been completed.
If cartridge replacement does not solve the problem:
1. Examine the pins on the latch assembly to determine if they
are missing or bent.
2. Check cables and connections.
3. Replace the latch assembly.
4. Replace the AQC frame assembly.
The system detects that a measurement cartridge is not
installed.
Refer to Replacing the Measurement and Wash/Waste
Cartridges in Section 3 in the Rapidpoint 400 Series
Operator's Manual to install both cartridges.
If the measurement cartridge was just installed, the cartridge
may not be installed correctly, or the system may have a
problem. Call for technical assistance.
(Continued)
Troubleshooting 217

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