Insufficient Sample Volume. The System; Cannot Complete Analysis. Touch Continue; Replace The Sample Port When Prompted; M Cartridge Expired - Bayer HealthCare RapidPoint 400 Series Service Manual

Message
Insufficient Sample
Volume. The system
cannot complete
analysis. Touch
Continue to begin
the sequence to
clear the system.
Replace the sample
port when prompted.

M Cartridge Expired

M Cartridge Not Valid The system detects that an expired measurement cartridge
216
Probable Cause and Corrective Action
The system cannot report results for the patient or QC sample
because it does not have enough sample to complete
analysis. This can occur if the sample device does not contain
enough sample, or if an obstruction prevents the system from
aspirating enough sample for analysis. The Insufficient
Sample message appears in the events log.
1. Touch to remove the message, then replace the
Continue
sample port when prompted. Refer to Replacing the Sample
Port in Replacing Components.
2. If prompted, replace the cartridges as described in
Replacing the Measurement and Wash/Waste Cartridges in
Section 3 in the Rapidpoint 400 Series Operator's Manual.
3. Ensure that the sample device you use contains sufficient
sample.
Refer to Collecting Patient Samples in Section 1 in the
Rapidpoint 400 Series Operator's Manual to identify the
minimum sample volume for the sample device that you are
using.
Service Solutions
Perform service solutions only after all other corrective actions
have been completed.
If cartridge replacement does not solve the problem, view the
events log for errors that may be causing the problem.
Continue with the associated service solutions.
The measurement cartridge has exceeded its shelf life or its
operating life or is depleted.
Refer to Replacing the Measurement and Wash/Waste
Cartridges in Section 3 in the Rapidpoint 400 Series
Operator's Manual to replace both cartridges.
was installed, that a used measurement cartridge was
reinstalled, or that a measurement cartridge was installed
without using the prompted method that you begin from the
Status screen.
The system is unable to use the cartridge.
Refer to Replacing the Measurement and Wash/Waste
Cartridges in Section 3 in the Rapidpoint 400 Series
Operator's Manual to replace both cartridges.
(Continued)
Rev. C