Printer - Bayer HealthCare RapidPoint 400 Series Service Manual

Printer

Problem
The printer does not print at all.
The printer is not printing correctly.
Rev. C
Probable Cause and Corrective Action
The printer is out of paper, the paper is
reversed or jammed in the printer, or the
printer is not turned on.
1. If the printer is out of paper, install a new roll
of paper as described in Replacing the
Printer Paper in Section 3 in the
Rapidpoint 400 Series Operator's Manual.
2. Ensure that the thermal paper is not
reversed and that it is feeding correctly as
described in Replacing the Printer Paper in
Section 3 in the Rapidpoint 400 Series
Operator's Manual.
3. Ensure that the paper is not jammed. Clear
the jam if one exists.
4. If you are unable to clear the paper jam, call
for technical assistance.
5. Ensure that the printer is turned on as
described in Selecting Printing Options in
Section 6 in the Rapidpoint 400 Series
Operator's Manual.
Replace the printer paper as described in
Replacing the Printer Paper in Section 3 in the
Rapidpoint 400 Series Operator's Manual.
Service Solutions
Perform service solutions only after all other
corrective actions have been completed.
1. Run the printer MIT.
2. Replace the Display/Printer assembly.
3. Replace the UIP board.
4. Replace the Main board.
Troubleshooting 173