Bayer HealthCare RapidPoint 400 Series Service Manual page 157

Probable Cause
The parameter failed Required QC or
AutomaticQC analysis because the
target ranges for one or more
parameters are too narrow.
Rev. C
Corrective Action
6. If the system passes the ampule QC analysis in
step 4, the problem is with the AutomaticQC
cartridge.
a. Replace the AutomaticQC cartridge. Refer to
Replacing the AutomaticQC Cartridge in
Section 3 in the Rapidpoint 400 Series
Operator's Manual.
b. Perform another AutomaticQC analysis for the
failed level of control.
7. If the system continues to fail AutomaticQC
analysis, call for technical assistance
1. Verify the target ranges entered for the control.
If you specify target ranges that are narrower than
those provided with the control, parameters may
fail Required QC or AutomaticQC analysis more
frequently. Refer to Viewing and Editing Target
Ranges for Quality Control in Section 6 in the
Rapidpoint 400 Series Operator's Manual if you
need to adjust the target ranges.
2. For Required QC samples, analyze samples as
described in Analyzing Unscheduled QC
Samples in Section 2 in the Rapidpoint 400
Series Operator's Manual. If the results are within
range, turn the parameter on as described in
Restoring Parameters in Section 2 in the
Rapidpoint 400 Series Operator's Manual.
For AutomaticQC samples, analyze samples as
described in Analyzing AutomaticQC Samples in
Section 2 in the Rapidpoint 400 Series Operator's
Manual. If the results are within range, the system
turns the parameter on.
3. If the parameter continues to fail QC analysis,
replace the cartridges as described in Replacing
the Measurement and Wash/Waste Cartridges in
Section 3 in the Rapidpoint 400 Series Operator's
Manual.
Troubleshooting 157