D40 Wash Not Detected - Bayer HealthCare RapidPoint 400 Series Service Manual

Message
D40 Wash Not
Detected
D40 Qualifier Descriptions
D40 occurs when fluid delivery from a newly installed measurement or
wash/waste cartridge fails.
D40 is detected during the priming of the wash/waste cartridge. A D40 is
cleared by replacing the wash cartridge or by replacing both cartridges.
Rev. C
Probable Cause and Corrective Action
The system detects that the fluidic components of a newly installed
wash/waste cartridge have failed. The system prompts you to
replace the wash/waste cartridge or to replace both cartridges.
1. When prompted, replace the cartridges as indicated in the
message.
If you need to replace only the wash/waste cartridge, refer to
Replacing the Wash/Waste Cartridge in Section 3 in the
Rapidpoint 400 Series Operator's Manual. If you need to replace
both cartridges, refer to Replacing the Measurement and Wash/
Waste Cartridges in Section 3 in the Rapidpoint 400 Series
Operator's Manual.
2. If the message appears again, record the message and call for
technical assistance.
Service Solutions
Perform service solutions only after all other corrective actions have
been completed. If cartridge replacement does not solve the
problem:
Before removing the measurement cartridge, ensure that
CAUTION:
any tests not requiring removal of the measurement cartridge are
performed. Once a measurement cartridge is removed, if reinstalled
it is likely to fail within a few days. To verify repairs, you may reinstall
the measurement cartridge while remaining in Diagnostics. A new
cartridge must be installed before leaving the customer site.
1. Remove the measurement cartridge and push on the pumps to
ensure the springs are in place. Perform the pump tests and
observe the pumps moving.
2. Use the measurement cartridge simulator to test the valve
alignment, test FD 1 and 2, and perform the measurement test.
Refer to Using the Measurement Cartridge Simulator on page 240
for information on the cartridge simulator.
3. Replace the roller cages.
4. Replace the motors.
5. Replace the connector block.
6. Replace the cartridge interface module.
Troubleshooting 201