Bar Codes - Bayer HealthCare RapidPoint 400 Series Service Manual

Bar Codes

Use the following table to identify the cause of problems with bar codes or
the bar code scanner.
Problem
Nothing appears when scanning the
bar codes.
When scanning the patient ID or
the accession number, the bar code
appears in the wrong field on the
screen.
When scanning the patient ID or
the accession number, the data
entered on the screen does not
match the bar code.
Rev. C
Probable Cause and Corrective Action
The bar code is turned off in Setup, the wrong
symbology was selected, or the format was
not specified. Refer to Selecting Bar Code
Options in Section 6 in the Rapidpoint 400
Series Operator's Manual.
The bar code scanner was not connected to
the system correctly. Reconnect the bar code
scanner. Refer to Connecting the Bar Code
Scanner.
The system does not recognize the bar code.
Scan only bar codes specified in Setup.
The wrong field was selected when you
scanned the bar code.
Touch the button for the appropriate field, or
touch the field, and then scan the
corresponding bar code. For example, touch
and then scan the patient ID bar
Patient ID
code.
If the field already contains data when you
scan, the system adds the bar code data to the
existing data.
1. Ensure that the field is empty before
scanning the bar code.
2. Touch the field and then touch
the data in the field.
3. If the problem persists, ensure that the bar
code format is correctly defined for patient
and accession number bar codes as
described in Selecting Bar Code Options in
Section 6 in the Rapidpoint 400 Series
Operator's Manual.
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Clear
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Troubleshooting 169