Incorrect M Cartridge; Installation Error. Unable To Complete The Installation. Try Again - Bayer HealthCare RapidPoint 400 Series Service Manual

Message
Incorrect M Cartridge The system detects that the measurement cartridge just
Installation error.
Unable to complete
the installation.
Try again.
Rev. C
Probable Cause and Corrective Action
installed is not compatible with the system. This can happen
because the wrong cartridge was installed on the system; a
Rapidpoint 400 cartridge was installed on a Rapidpoint 405
system, or a Rapidpoint 405 cartridge was installed on a
Rapidpoint 400 system. The other possibility is that the
system has an older version of software that cannot accept the
cartridge.
1. If the wrong cartridge was installed, replace the cartridge
with the correct type. Install a Rapidpoint 400 cartridge only
on a Rapidpoint 400 system and a Rapidpoint 405 cartridge
on a Rapidpoint 405 system. Refer to Replacing the
Measurement and Wash/Waste Cartridges in Section 3 to
install a new cartridge.
2. If the cartridge does not match the software, use a different
cartridge, or install the correct version of software. Then
replace the measurement cartridge with a new one.
The installation of the new system software from the network
has failed.
1. Ensure that the correct name or IP address was entered in
Setup for the system that contains the new software.
2. Ensure that the new software is available on the source
system.
3. Ensure that the Rapidlink system or the source system is
configured to communicate with the Rapidpoint 400 series
system.
4. Ensure that the Rapidpoint 400 series system is configured
to communicate with the Rapidlink system or the source
system.
5. Check that all cables are connected correctly.
6. Start the software installation again.
(Continued)
Troubleshooting 215