Technician-Demand Tests: Descriptions And Error Codes - Avaya G700 Maintenance Manual

6 Avaya MultiVantage Software-Controlled Maintenance:
1 . The common Media Module level tests such as Test #51 are aborting with error code 2000.
2 . The tests run on the ports of this Media Module are returning with a NO-BOARD.
3 . A busy-out/release of the Media Module has no affect on test results.
4 . A list configuration command shows that the Media Module and ports are properly installed.
If this error happens again within 15 minutes, then replace the Media Module. If the XXX-BD is a
Digital Line Media Module, then check the alarm level. If the alarm level is a WARNING, this
indicates that users are probably causing the hyperactivity by playing with their digital stations. If
the Media Module is really hyperactive then this alarm will be upgrade to a MINOR alarm within
1 hour. If the alarm level is a MINOR alarm, then replace the Media Module.
• (n) This error is not service-affecting and no action is required.
• (o) Error type 3999 indicates that the Media Module sent a large number of control channel
messages to the switch within a short period of time. If error type 1538 is also present, then the
Media Module was taken out-of-service due to hyperactivity. If error type 1538 is not present, then
the Media Module has not been taken out-of-service, but it has generated 50% of the messages
necessary to be considered hyperactive. This may be completely normal during heavy traffic
periods. However, if this error type is logged when the Media Module is being lightly used, it may
indicate a problem with the Media Module or the equipment attached to it.
Technician-Demand Tests: Descriptions and
Error Codes
Always investigate tests in the order presented in the table below when inspecting errors in the
system. By clearing error codes associated with the NPE Audit, for example, you may also clear
errors generated from other tests in the testing sequence.
Table 93. Technician-Demand Tests
Order of Investigation
NPE Audit Test (#50)
Note: This Test will ABORT with
code 1412
Ringing Application Test (#51)
(a)
Note: This Test will ABORT with
code 1412
Control Channel Looparound
Test (#52)
SAKI Sanity Test (#53) (b)
262
XXX-BD (Common Port Media Module)
Short Test Long Test
Sequence Sequence
X X
X
Maintenance for S8300/S8700 and G700
555-234-101 — Issue 2 — October 2002
Reset D/ND*
Board
Sequence
ND
D