1. Manuals
  2. Brands
  3. Avaya Manuals
  4. Gateway
  5. G700
  6. Installing manual

Avaya G700 Installing Manual

Media gateway and media server
Hide thumbs Also See for G700:
1
2
Table Of Contents
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
521
522
523
524
525
526
527
528
529
530
531
532
533
534
535
536
537
538
539
540
541
542
543
544
545
546
547
548
549
550
551
552
553
554
555
556
557
558
559
560
561
562
563
564
565
566
567
568
569
570
571
572
573
574
575
576
577
578
579
580
581
582
583
584
585
586
587
588
589
590
591
592
593
594
595
596
597
598
599
600
601
602
603
604
605
606
607
608
609
610
611
612
613
614
615
616
617
618
619
620
621
622
623
624
625
626
627
628
629
630
631
632
633
634
635
636
637
638
639
640
641
642
643
644
645
646
647
648
649
650
651
652
653
654
655
656
657
658
659
660
661
662
663
664
665
666
667
668
669
670
671
672
673
674
675
676
677
678
679
680
681
682
683
684
685
686
687
688
689
690
691
692
693
694
695
696
697
698
699
700
701
702
703
704
705
706
707
708
709
710
711
712
713
714
715
716
717
718
719
720
721
722
723
724
725
726
727
728
729
730
731
732
733
734
735
736
737
738
739
740
741
742
743
744
745
746
747
748
749
750
751
752
753
754
755
756
757
758
759
760
761
762
763
764
765
766
767
768
Table of Contents

Advertisement

Quick Links

Download this manual See also: Troubleshooting Manual, Maintenance Manual
Installing and Upgrading
the Avaya G700 Media Gateway and
Avaya S8300 Media Server
555-234-100
Issue 9.1
June 2006

Advertisement

Table of Contents
loading

Related Manuals for Avaya G700

Summary of Contents for Avaya G700

  • Page 1 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server 555-234-100 Issue 9.1 June 2006...
  • Page 2 Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone...

  • Page 3: Table Of Contents

    Contents About this book ....... Overview ........Audience .
  • Page 4 Logging in to the P330 Stack Processor with Device Manager..About Avaya Site Administration ......
  • Page 5 Unpacking and checking the order ......Installing the G700 media gateway ......
  • Page 6 Installation Overview ....... . . About G700 components ......
  • Page 7 Configure the G700 Media Gateway ..... . . Install new firmware on the G700 ......
  • Page 8 Downloading individual firmware files ....Configure the G700 ........
  • Page 9 Identifying the FTP server for backing up data ....Obtaining S8300 software and G700 firmware ....
  • Page 10 Next steps ........Upgrade the firmware on the G700 Media Gateway ....
  • Page 11 About upgrading the S8300B to release 3.1 and upgrading G700 firmware ......The need to restore IP Phone files ......
  • Page 12 About system access ....... Accessing the G700 ......
  • Page 13 Connecting the 1151B1/C1 or 1151B2/C2 power supplies ..Avaya Power over Ethernet (PoE) switches ....
  • Page 14 Avaya Fault and Performance Manager ..... Avaya Proxy Agent ....... .
  • Page 15 Installing an unregistered music source on a G700 or G350 Media Gateway . Installing a registered music source on a G700 or G350 Media Gateway . . . Paging and announcement equipment ..... . .
  • Page 16 Installation Overview ....... . . About G700 components ......
  • Page 17 Configuring an X330 Expansion Module (If Necessary) ... . Install New Firmware on the G700 ......
  • Page 18 Transition of Control from Primary Controller to LSP ... . . Set Up SNMP Alarming on the G700 ......
  • Page 19 Downloading individual firmware files ....Configure the G700 ........
  • Page 20 Identifying the FTP server for backing up data ....Obtaining S8300 software and G700 firmware ....
  • Page 21 Upgrade the firmware on the G700 Media Gateway ....Manually upgrading G700 firmware ..... . .
  • Page 22 Major tasks to upgrade the S8300B to release 3.1 and upgrade the G700 firmware ......
  • Page 23 Restoring the 4600-series phone configuration file, if any ... Upgrade the G700 Firmware ......
  • Page 24 Serial Number and Login Information ......G700 Serial Numbers .......

  • Page 25: About This Book

    About this book Overview This document provides procedures to install, upgrade, or add to an Avaya G700 Media Gateway controlled by an Avaya S8300, S8400, S8500, or S8700/S8710/S8720 Media Server. It also includes information on connecting telephones and adjuncts to the G700.

  • Page 26: Chapter 5: Upgrading An Existing S8300A To R3.1 Using The Web

    Avaya Installation Wizard (IW), Gateway Installation Wizard (GIW), and Upgrade Tool (UT). These five chapters include: Chapter 3: Installing a new G700 with an S8300 using the Avaya Installation Wizard ● Chapter 4: Installing a new G700 without an S8300 using the Gateway Installation Wizard ●...

  • Page 27: Conventions

    Appendix A: Technical information contains specifications and other technical information ● that you need to install an S8300 Media Server with a G700 Media Gateway. Appendix B: Information checklists contains the pre-installation worksheets that you will ●...

  • Page 28: Terminology

    CLI commands and in the Web interface. In most of these cases, they are synonymous with service pack. Typography This section describes the typographical conventions for commands, keys, user input, system output, and field names. 28 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 29: Commands

    Conventions Commands Commands are in constant-width bold type. ● Example: Type change-switch-time-zone and press Enter. Command variables are in bold italic type when they are part of what you must type, ● and in plain italic type when they are not part of what you must type. Example: Type ch ma machine_name, where machine_name is the name of the call delivery machine.

  • Page 30: User Input

    - Type y in the Message Transfer? field. Downloading this book You can view or download the latest version of the Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server, 555-234-100, from the Avaya Web site at: http://support.avaya.com.

  • Page 31: Safety Labels And Security Alert Labels

    The CD, Documentation for Avaya Communication Manager, Media Gateways and Servers, 03-300151, contains a comprehensive library of documents. For a summary of what is new in the February 2006 release of Avaya Communication Manager, see What's New in Avaya Communication Manager for Release 3.1, 03-300682.

  • Page 32: Technical Assistance

    About this book For more information on the Avaya G700 Media Gateway and related features, see the following books: Title Number Hardware Description and Reference for Avaya Communication 555-245-207 Manager Overview for Avaya Communication Manager 03-300468 Maintenance Commands for Avaya Communication Manager 3.1,...

  • Page 33: International

    Trademarks All trademarks identified by the ® or ™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. Ordering Documentation In addition to this book, other description, installation, maintenance, and administration books, and documentation library CDs, are available.

  • Page 34: Sending Us Comments

    ● 1-303-538-1741 Ensure that you mention the name and number of this book, Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server, 555-234-100. 34 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 35: Section 1: Reference Information And Hardware Installation

    This section contains chapters explaining the types of wizards that you can use for installations and upgrades, connection methods, and login methods. These chapters cover: Chapter 1: Roadmaps and reference information ● Chapter 2: Hardware installation for the G700 Media Gateway and S8300 Media Server ● Issue 9.1 June 2006...
  • Page 36 36 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 37: Chapter 1: Roadmaps And Reference Information

    To save time on installations and upgrades, four distinct tools are available for your use: Avaya Installation Wizard ● See Job Aid: Avaya Installation Wizard, 555-245-754. Gateway Installation Wizard ● See Job Aid: Avaya Gateway Installation Wizard, 555-245-756. Upgrade Tool ● See Job Aid: Upgrade Tool and Worksheets, 555-245-757. Software Update Manager ●...

  • Page 38: Where Are The Most Recent Versions Of The Wizards

    Roadmaps and reference information Where are the most recent versions of the Wizards You can find the most recent versions of the Avaya Installation Wizard and Gateway Installation Wizard, as well as additional worksheets and job aids for these wizards at http:// support.avaya.com/avayaiw.
  • Page 39 3. Use the Upgrade Tool to schedule upgrades of multiple gateways connected to a single Communication Manager server. Use the IW on site for an upgrade of a single gateway or G700 stack. You cannot use the IW on a pre-3.0 release of Communication Manager to upgrade an S8300, S8500, or S8700/S8710 Media Server to Communication Manager R3.1.
  • Page 40 Enterprise geographically-distributed Network Management server connected to the customer’s G250/G250-BRI/G250-DS1/ WAN/LAN. G250-DCP/G350/G700 gateways, along with X330 WAN Expansion modules, data switches, and wireless switches and endpoints. 40 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 41 LSPs, ESSs, or WAN/LAN. This is the preferred tool for upgrading firmware G250/G250-BRI/G250-DS1/ and supports large, distributed networks of gateways G250-DCP/G350/G700 connected to multiple Communication Managers. Software gateways: Update Manager can also be used to upgrade and configure devices at a staging center prior to shipping the gateways to all of which have the same remote locations.

  • Page 42: Access To The Wizards And Provisioning Tools

    Network Manager Console, the main control panel for the Enterprise Network Management offer. The Provisioning and Installation Manager is also launched from the Network Manager Console, though PIM is separately installed. 42 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 43: The Installation Wizard

    LAN, Backbone, and Edge Access Switches section The Installation Wizard You can use the Avaya Installation Wizard (IW) as a tool to assist you in the installation and upgrade processes for S8300, S8400, S8500, S8500B, S8700, S8710 and S8720 Media Servers and G250, G250-BRI, G250-DS1, G250-DCP, G350, and G700 Media Gateways.

  • Page 44: What The Wizard Can And Cannot Do

    To install or upgrade firmware on a G700, G350, G250, G250-BRI, G250-DS1, or G250-DCP Media Gateway, IW must be running on the S8300 that resides in the media gateway; or, for a G700 stack, IW must be running on an S8300 that resides in a G700 in the stack.

  • Page 45: Electronic Pre-Installation Worksheets And Templates

    For the S8300 only, configure telephony and trunking parameters and trunk diagnostics. ● You cannot use the Avaya Installation Wizard to do the following: Install a G700 Media Gateway that is not in a stack containing an S8300 Media Server, ● acting either as a primary controller or as LSP.

  • Page 46: Electronic Preinstallation Worksheet (Epw)

    For greatest efficiency, obtain the Electronic Preinstallation Worksheet (EPW), which is filled in by the customer and the Avaya project manager. This worksheet is an Excel spreadsheet from which the Avaya Installation Wizard imports IP address-related data to configure and install the S8300/S8400/S8500B/S8710/S8720 Media Servers, G250/G250-BRI/G250-DS1/ G250-DCP/ G350/G700 Media Gateways, P330 Stack Processor, and VoIP Engines.

  • Page 47: Custom Template (For S8300 Only)

    The Installation Wizard Custom Template (for S8300 only) The Custom Template is a third Excel spreadsheet that allows automatic administration of key custom Communication Manager translations. These are: Classes of Service ● Feature Access Codes ● Trunk Access Codes ● Telephone button assignments ●...

  • Page 48: The Gateway Installation Wizard

    - TN2501AP VAL circuit pack, firmware version 10 or higher - TN2312BP IPSI circuit pack, any firmware version - TN8412 SIPI circuit pack, any firmware version 48 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 49 Avaya Support Web site for the latest available version. Software Update Manager can also retrieve image files automatically from the Avaya Support Web site. To operate the upgrade automatically, the PC hosting Software Update Manager must have external Internet access.

  • Page 50: The Upgrade Tool

    Upgrade Tool. The Upgrade Tool on Communication Manager R3.1 software is used to upgrade the primary controller or LSPs to a release higher than R3.1. 50 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 51 Install or upgrade a G250, G250-BRI, G250-DS1, or G250-DCP Media Gateway. ● Install a new LSP or G350 or G700 Media Gateway. For each new installation, you must ● be on site and use the Avaya Installation Wizard (for an LSP), the Avaya Gateway Installation Wizard (for a media gateway), or perform a manual installation.

  • Page 52: The Provisioning And Installation Manager

    Once you have created and validated a configuration template, you can apply it to multiple devices simultaneously. Templates include configuration data for items such as DHCP servers, SNMP, RADIUS servers, media gateway controller lists, and routing. 52 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 53: High-Level Steps For Configuring Media Gateways Using Pim

    The Provisioning and Installation Manager Create a profile for each media gateway in order to configure unique aspects of a gateway. ● A profile includes configuration data such as IP address, static routes, and modem configuration, plus an ARS table for use in SLS mode. A profile can be configured from scratch, or it can incorporate the copy of a profile from another device profile or from an Electronic Preinstallation Worksheet (EPW).

  • Page 54: The Network Configuration Manager

    For more information, see Avaya Network Configuration Manager User Guide. 54 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 55: The Network Region Wizard

    The Network Region Wizard The Network Region Wizard The Avaya Network Region Wizard guides you through the steps to configure network regions in your VoIP network and assign the media gateways in your network to those regions. The configuration includes defining: Codec sets ●...

  • Page 56: About Connection And Login Methods

    Media Server and the Avaya™ G700 Media Gateway. Use this chapter as a reference for the other chapters in this book. The procedures in this book assume that you are connecting to the S8300 and/or the G700 with an Avaya Services laptop. However, the methods apply for any type of PC.

  • Page 57: Laptop Configuration For Direct Connection To The Services Port

    About connection and login methods Figure 1: Summary of S8300 and G700 Access Methods and Tasks Initial Configuration and Remote Access of S8300 Maintenance S8300 and G700 Technician Onsite Tasks: laptop 1. Configure media server 1. Diagnosis of media server 2.

  • Page 58: What Network Settings Are Required On The Laptop

    Windows should have automatically detected the Ethernet card in your system and created a LAN connection for you. More than one connection may appear. 3. Right-click the correct Local Area Connection from the list in the window. 58 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 59 About connection and login methods 4. Select Properties to display the Local Area Connection Properties dialog box. 5. Select Internet Protocol (TCP/IP) 6. Click the Properties button. The Internet Protocol (TCP/IP) Properties screen appears. 7. On the General tab, select the radio button Use the following IP address. Enter the following: - IP address: 192.11.13.5 - Subnet mask: 255.255.255.252...
  • Page 60 If any IP addresses appear for the Primary and Secondary WINS servers, make a note of them in case you need to restore them later. 60 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 61 About connection and login methods b. Clear each server entry. c. Clear the checkbox for Enable DNS for WINS Resolution. 9. Click OK twice to accept the address information and close the Network dialog box. 10. Reboot the system if directed to do so. Disabling or bypassing proxy servers in Web browser If you are connecting a laptop directly to the Services Ethernet interface on the S8300 faceplate, you must either disable or bypass proxy servers as described below.
  • Page 62 Netscape). If there are other entries in this box, add to the list of entries and separate entries with a ";". iii. Click OK to exit. 62 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 63: About Connection Methods

    Location field to access the server: 192.11.13.6 Connecting a laptop to the G700 serial port To configure a G700 that does not have an S8300, you may need to set up a direct connection from your laptop’s serial port to the G700 Console (serial) port.

  • Page 64: Connecting A Laptop To The Customer Lan

    G700. a. Attach one end of the RS-232 cable to the RJ-45 jack on the front of the G700 that is the stack master. The serial port is on the lower right side of the chassis, labeled Console.

  • Page 65: Setting Up Windows For Modem Connection To The Media Server (Windows 2000 Or Xp)

    About connection and login methods To set up a dial-up connection 1. Connect one end of the modem’s USB cable to an available USB port on the S8300 Media Server’s faceplate. Either USB1 or USB2 can be used. 2. Connect the other end of the cable to the external modem. 3.

  • Page 66: Configuring The Remote Pc For Ppp Modem Connection (Windows 2000 Or Xp, Terminal Emulator, Or Asa)

    9. Click the Advanced button. 10. Uncheck (clear) the Use default gateway on remote network box. 11. Click OK three times to exit and save the changes. 66 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 67: Using Windows For Ppp Modem Connection (Windows 2000 Or Xp)

    About connection and login methods Using Windows for PPP Modem Connection (Windows 2000 or XP) Note: To access the system, you may need RAS access and ASG Mobile access. Note: To use Windows for PPP modem connection (Windows 2000 or XP): 1.

  • Page 68: Using Avaya Terminal Emulator For Lan Connection To Communication Manager

    14. Log in to Communication Manager to access the SAT command prompt screen. If you are logging in as craft, you log in to the S8300 Linux software. Then, see Open the Communication Manager SAT Screens on page 76. 68 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 69: Using Avaya Terminal Emulator For Modem Connection To Communication Manager

    Connection to Communication Manager If you have the Terminal Emulator installed on your PC, use the following steps to establish a modem connection to your Media Server: To use Avaya Terminal Emulator for Modem Connection to Communication Manager 1. Complete steps 1–8 in...

  • Page 70: About Log In Methods

    58. In addition, a third-party SSH client must already be installed on your computer. PuTTY is one such client available for download from http://www.putty.nl/download.html. Note: A version of PuTTY that is defaulted for SSH server access is available for Avaya Note: services personnel only. In this version, some values below have already been pre-selected.

  • Page 71: Logging In To The Media Server From Your Laptop Using Telnet

    About connection and login methods 4. Under Protocol, select SSH. 5. In the PuTTY menu on the left, click Connection>SSH. The Options controlling SSH connections dialog box opens. 6. In the Preferred SSH protocol version field, select 2. 7. In the Encryption options window, use the up and down arrows to set AES (SSH-2) as the top option and 3DES as the second option.

  • Page 72: Logging In To The S8300 Web Interface From Your Laptop

    If your browser does not have a valid security certificate, you will see a warning screen and instructions to load the security certificate. 3. The system displays the Welcome screen. Welcome Screen 4. Click the Continue button. 72 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 73 About connection and login methods 5. Accept the Client Authentication and Security Certificate to access the Login screen. The system displays the Login screen. Login Screen 6. Log in as craft. 7. Select yes for Suppress Alarm Origination. The system displays the main menu for the Integrated Management Suite. Issue 9.1 June 2006...
  • Page 74 8. Click on the link for Launch Maintenance Web Interface The system displays the S8300 main menu in the left panel and a usage-agreement notice in the right window. 74 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 75 S8300 Main Menu/Usage Agreement Notice 9. Check the top of the left panel. Note that: - The Avaya media server you are logged into is identified by name and server number. - The S8300 media server number is always 1.

  • Page 76: Open The Communication Manager Sat Screens

    3. Telnet to the P330 stack master stack processor. Type telnet <xxx.xxx.xxx.xxx>, where <xxx.xxx.xxx.xxx> is the IP address of the P330 stack master processor on the customer’s LAN. 76 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 77: Logging In To The P330 Stack Processor With A Lan Connection

    For a complete list of command line interface commands, type help or refer to the Avaya P330T User’s Guide (available at http://www.avaya.com/support).

  • Page 78: Logging In To The P330 Stack Processor With A Direct Serial Connection

    Roadmaps and reference information Logging in to the P330 Stack Processor with a Direct Serial Connection Use this procedure to access the G700 processors when your laptop is directly connected to the Console port using a serial cable. To access the G700 using the Console (serial) port 1.

  • Page 79: About Avaya Site Administration

    Management package. Configuring Avaya Site Administration When Avaya Site Administration is initially installed on a client machine, it needs to be configured to communicate with Communication Manager on the S8300 Media Server. When it runs initially, after downloading, you need to create a new entry for the switch connection.
  • Page 80 1. Click Start > Programs > Avaya > Site Administration. 2. Select the switch (media server) you want to access. 3. When prompted, log in. 4. When you are logged in, click Start GEDI. 80 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 81: About Navigation For G700 Cli Commands

    Note: This navigational aid assumes that you are logged in to the P330 Stack Note: Processor. Default mode is Supervisor with a P330-1(super)# command-line prompt. Table 3: Navigational aid for G700 CLI commands Command Purpose Prompt change to supervisor P330-y(super)#...

  • Page 82: About Terminal Emulation Function Keys For Communication Manager

    Table 5: Key sequences for w2ktt terminal emulation Key Sequence Function Key Function Cancel Execute Help Next Page Previous Page 82 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 83: Chapter 2: Hardware Installation For The G700 Media Gateway And S8300 Media Server

    G700 Media Gateway, 555-233-150, for an overview of the G700 hardware and cabling. About hardware components This section describes the components of an Avaya G700 Media Gateway and an Avaya S8300 Media Server. What are the main elements of the G700 media gateway...

  • Page 84: What Comprises The G700 Media Gateway Chassis And Processors

    4. Expansion module slot 9. Console interface What comprises the G700 media gateway chassis and processors The G700 Media Gateway chassis is a 19-inch, 2u rack-mountable unit. A partial list of technical specifications of the G700 appears in Appendix A: Technical information.
  • Page 85 1. Avaya MM710 T1/E1 Media Module 2. Avaya MM760 VoIP Media Module for additional VoIP resources 3. Avaya MM711 Analog Media Module for connection to 8 analog stations or CO trunks 4. Avaya MM714 Analog Media Module for connection to 4 analog stations and 4 CO trunks.

  • Page 86: What Are Data Expansion Modules

    European Union countries. The use of a shielded cable for the MM710 is preferred for installations worldwide. The media modules enable the G700, with its primary controller, to host a variety of functions ranging from IP phones to traditional analog telephony ports. The media modules contain trunk or line interfaces and their associated circuitry.

  • Page 87: What Are Stackable Ethernet Switches

    What are stackable ethernet switches The G700 Media Gateway can accommodate any of the Avaya stackable ethernet switches. With stackable ethernet switches, customers can add additional IP ports to the G700 in an octaplane stack of up to 10 units cabled together.
  • Page 88 Ethernet ports. Maximum power consumption is 55 Watts. Its power output per PoE port is 15 Watts. A C360 switch can co-reside in a stack with G700 Media Gateways. As a result, a C360 switch can be used as an expansion module for a G700 Media Gateway. An Avaya C360 stack can contain up to 10 switches and up to three backup power supply units.

  • Page 89: Building A Stack

    About hardware components Avaya C360 BUPS back-up power supply module. ● The Avaya C360 BUPS can support up to four Avaya C360 switches. One RJ45/RS232 front panel console connector that is used for both terminal and modem ● sessions. Three fan units with operation sensors for each switch.
  • Page 90 4.5.14 C363T-PWR 4.3.12 4.5.14 C364T-PWR 4.3.12 4.5.14 Note: Position the C360 switches either at the top or bottom of the stack to ensure Note: mechanical stability. 90 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 91 C364T, C364T-PWR Layer 3 P332GT-ML Layer 2 P332G-ML Layer 2 P334T-ML Layer 2 P332GT-ML Layer 3 P332G-ML Layer 3 P334T-ML Layer 3 G700 P333R, P333R-LB Layer 2 P333T, P334T, P332MF P333T-PWR P333R, P333R-LB Layer 3 P333R-LB Webswitch Issue 9.1 June 2006...

  • Page 92: What Are The Functions Of The S8300 Led Indicators

    What are the functions of the S8300 LED Indicators A set of LED indicators the faceplate of the S8300 are separate from those of the G700. A shutdown button is also on the faceplate, which when depressed for about three seconds, will shut down the system, including the operating software on the S8300.

  • Page 93: Media Servers Supporting The G700 Media Gateway

    S8500, or S8700/S8710 Media Server. The S8300 is on a circuit pack that is always installed in slot V1 of a G700. The S8500 or S8700/S8710 is housed in a separate box that connects to the G700 over a network through a C-LAN circuit pack. Both media servers can support multiple G700s.

  • Page 94: What Is The S8400 Media Server

    G700 over the network through a C-LAN circuit pack in the G600, SCC1, or MCC1. The S8500 can also be connected to the G700 over the network directly to either of two Ethernet ports on the S8500, depending on which is configured in the software as the processor Ethernet port.

  • Page 95: About Endpoint And Adjunct Components

    Planning and implementation personnel have conducted preliminary inspections of the site ● and of the other equipment to assure that the S8300/G700 solution will operate at its full potential. A data network readiness assessment has been completed to assure that the solution will ●...

  • Page 96: What The Planning Documentation Provides

    Contractors should point their browsers to Avaya.com (or go directly to: http:// ● rfa.avaya.com). From that point, log into SSO and complete the process to obtain your personal login. 96 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 97: What Site Verification Does

    Reviewing demarcation points and connectivity for the IA770 INTUITY AUDIX Messaging Application A demarcation point defines the extent of Avaya’s responsibilities for a product. Beyond this point, the customer is responsible for providing overall service. Generally, Avaya is responsible for all Avaya-provided equipment.

  • Page 98: Maintaining System Security

    Uniform Dialing Plan ● Basic Call Setup ● Basic Supplementary Services ● Supplementary Services with Rerouting ● Transfer into QSIG Voice Mail ● Value-Added (VALU) ● 98 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 99: About Installation And Cabling

    ● stack on page 89). Up to ten G700 Media Gateways and/or Avaya C360 devices can be combined in a single stack. The G700s can be controlled by an Avaya S8300, S8400, S8500, or S8700/S8710 Media Server. In a typical installation, you arrive at the site equipped with all the tools and information needed to install a G700 and, possibly, an S8300.

  • Page 100: Verifying Environmental Conditions

    In these cases, access to the G700 Media Gateway is gained by the use of a tool (such as a lock and key) or other means of security.

  • Page 101: Unpacking And Checking The Order

    Wear an anti-static wrist ground strap whenever handling components of an CAUTION: Avaya G700 Media Gateway. Connect the strap to an approved ground, such as an unpainted metal surface. If you have any questions about the equipment order, or if the equipment has been damaged, contact your Project Manager.

  • Page 102: Preparing The G700 Media Gateway

    Gateway after you have mounted the empty chassis in the rack. It is possible to equip an empty G700 chassis before positioning it in the rack. If you are working where space is limited, you may wish to prepare the G700 before rack insertion.

  • Page 103: Mounting The G700 Media Gateway In The Rack

    4. Tighten with the screwdriver. 5. Repeat on the other side. If the G700 is to be a table-top unit, four feet must be attached to the bottom of the unit. Use the following procedure to do this: To affix feet on the table-top G700...
  • Page 104 Hardware installation for the G700 Media Gateway and S8300 Media Server The G700 is shipped with 3 sets of four mounting screws. Choose the set of screws that ● match the screw holes in the rack being used. The G700 weighs 22.5 pounds (10 kg) empty and between 27 and 34 pounds (between 12 ●...

  • Page 105: Inserting The Avaya S8300 Media Server (If Necessary For Standalone Service Or Lsp)

    Local Survivable Processor (LSP). The S8300 can only be inserted in the slot (v1) on the left side of the G700 Media Gateway. The LED module must be pulled from the G700 chassis to provide clearance for the S8300 Media Server.
  • Page 106 6. Apply firm pressure to engage the connectors. The connector has different length pins. The long pins will engage first to provide grounding. Medium length and short pins will provide power and signal. 106 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 107: Inserting Media Modules

    "Trunk". Avaya MM712 8-port DCP Media Module ● Avaya MM717 24-port DCP Media Module (Install no more than 3 in a single G700. The ● ports must be used in-building only) Avaya MM720 8-port BRI Media Module (for trunks or stations) ●...
  • Page 108 To insert media modules 1. Remove the blank plate from the empty bay. 2. Position the media module squarely before the selected bay on the front of the G700 Media Gateway chassis and engage both sides of the module in the interior guides.
  • Page 109 383). At this point, you have readied the G700, inserted the S8300, if required, and inserted the media modules, as described in the planning documentation. Next, if required, the Expansion Module should be inserted into its bay.

  • Page 110: Inserting An Expansion Module

    Inserting an Expansion Module The Expansion Modules provide increased networking and connectivity capabilities. These modules may be mounted on the G700 Media Gateway in the slot on the lower left side of the unit below slot V1 (see G700 media gateway with an S8300 media server: front view page 84).

  • Page 111: Inserting An Avaya X330Stk Stacking Module

    G700 Media Gateways can be mounted in equipment stacks with routers, switches, or other G700s. The stack is limited to ten elements. To link multiple units, each G700 must be equipped with an Avaya X330STK Stacking Module, which is mounted through the rear panel (back view) of the G700.

  • Page 112: Cabling Multiple Units

    Avaya P333T User Guide for installation and cabling information. To link multiple units, each G700 Media Gateway must be equipped with an Avaya X330STK Stacking Module on the rear panel. Then, each unit in the stack is linked to the one above it. Finally, the bottom unit is linked to the top unit.
  • Page 113 About installation and cabling Figure 15: Cabling Multiple Units in a Single Rack Figure notes: 1. Short Octaplane cable (X330SC) 2. Redundancy cable (X330RC) Issue 9.1 June 2006...
  • Page 114 Hardware installation for the G700 Media Gateway and S8300 Media Server To connect units within a single stack 1. Connect the light grey connector of the short Avaya X330SC cable (12 in, 30 cm) to the port marked “to upper unit” in the bottom-most stack element.
  • Page 115 2. Redundancy cable (X330RC) 3. Long cable (X330LC) You have now mounted the fully equipped Avaya G700 Media Gateway in the rack, and cabled units together as described in the planning documents. When all the units are mounted, and cabled, you are ready to connect to electrical ground conductors.

  • Page 116: Attaching Ground Conductors

    Agency (NFPA) 70, or the applicable electrical code in the country of installation. What are general grounding requirements For AC Input: - Two safety grounds are required to ensure safe operation of the G700 Media Gateway: Ground conductor — part of the AC power cord ●...

  • Page 117: What Are Approved Grounds

    In these cases, access to the G700 Media Gateway is gained by the use of a tool (such as a lock and key) or other means of security.
  • Page 118 If the approved ground or approved floor ground can only be accessed inside a WARNING: dedicated power equipment room, then connections to this ground must be made by a licensed electrician. 118 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 119: Connecting The Safety Ground

    3. Replace the ground screw to the chassis and securely tighten the screw such that it cannot be loosened without the use of a tool. The ground block is provided for use with more than one G700 (or other Cajun devices) in the rack. It is usually mounted by the customer electrician.

  • Page 120: Connecting Ac Power

    What are the G700 AC power requirements The G700 Media Gateway uses an auto-ranging 100-240 Vac power supply, 50 to 60 Hz, 5 A maximum at 100-120 Vac and 2 A maximum at 200-240 Vac. The AC power source must be single phase, 3-conductor (Line, Neutral and Ground) with a 15 A circuit breaker for 100-120 Vac or a 10 A circuit breaker for 200-240 Vac.
  • Page 121 About installation and cabling What are possible AC Fault Conditions If the AC outlet tests reveal any of the following conditions, they must be corrected BEFORE the system can be installed: Open ground ● Hot and neutral reversed ● Open hot ●...

  • Page 122: Plugging In Ac Power

    Server, and the G700 Media Gateway flash at power-up. Each element conducts a series of self-tests. 3. The LEDs on the G700 LED panel flash, and the red ALM LED lights up until the self-tests on the G700 Media Gateway have completed.

  • Page 123: Checking And Connecting Dc Power

    Perform this check procedure only if you are installing a G700 that is using the Note: DC input-power option rather than AC input-power. Before you connect the G700 media gateway DC feed cable to the DC power source, check the DC power source using a KS-20599 digital voltmeter (or equivalent). To check DC power 1.
  • Page 124 4. Connect the DC feed cable for each G700 to the G700 chassis. 5. Connect the DC feed cable for each G700 to the DC power source. a. Connect the red insulated 10 AWG lead to the -48Vdc Return (positive) source.

  • Page 125: Section 2: G700 Installation And Upgrades - Wizards

    This section contains procedures to install or upgrade an Avaya G700 Media Gateway controlled by an Avaya S8300, S8400, S8500, or S8700-series Media Server, using one of the available Avaya wizard tools. Information on connecting telephones and adjuncts to the G700 is...

  • Page 126: About The Installation Roadmap And Task Lists

    Use Checklist 1 to install a G700 Media Gateway with the following characteristics: The G700 has an S8300 Media Server configured as the primary controller ● The G700 has an S8300 Media Server configured as an LSP and is controlled by an ● S8300, S8400, S8500, or an S8700-series Media Server.
  • Page 127 About the Installation Roadmap and Task Lists For help with connecting to and logging in to the G700 or S8300, see About connection methods on page 63. Checklist 1: Install New G700 with an S8300 (Primary or LSP) with the Avaya...
  • Page 128 Checklist 1: Install New G700 with an S8300 (Primary or LSP) with the Avaya Installation Wizard (continued) Major Tasks Subtasks Configure the G700 Media -Assign IP addresses to the G700 processors Gateway (See Using the Avaya -Set up default IP route for the G700...

  • Page 129: Install A New G700 Without An S8300 Using The Gateway Installation Wizard

    Install a New G700 without an S8300 using the Gateway Installation Wizard Use Checklist 2 to install a G700 Media Gateway with the following characteristics: The G700 does not have an S8300 and is controlled by an external S8300, S8400, S8500, ● or S8700-series Media Server.
  • Page 130 Complete the Installation - Check planning documentation Process on page 224 - Connect and administer test endpoints - Complete electrical installation - Enable adjunct systems 2 of 2 130 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 131: Upgrade An Existing G700 With An S8300A To R3.1 Using The Web

    Use Checklist 3 to upgrade a G700 Media Gateway with the following characteristics: The G700 has an S8300A Media Server configured as the primary controller. ● The G700 has an S8300A Media Server configured as an LSP and is controlled by either ● an S8300, S8400, S8500, or S8700-series Media Server.
  • Page 132 Checklist 3: Task List to Upgrade an Existing G700 with an S8300A (R1.x or R2.0.x to R3.1) (continued) Major Tasks Subtasks Upgrading the S8300A - Install the pre-upgrade service pack page 251 - Linux Migration Backup - Replace the S8300A...

  • Page 133: Upgrade An Existing G700 With An S8300B To R3.1 Using The Upgrade Tool

    About the Installation Roadmap and Task Lists Checklist 3: Task List to Upgrade an Existing G700 with an S8300A (R1.x or R2.0.x to R3.1) (continued) Major Tasks Subtasks Complete the upgrade process - Check media modules (S8300 is the primary...
  • Page 134 You will use Chapter 6 with this checklist. For help with connecting to and logging in to the G700 or S8300, see About connection methods on page 63. Checklist 4: Task List to Upgrade an Existing G700 with an S8300B (R2.0.x to R3.1)
  • Page 135 About the Installation Roadmap and Task Lists Checklist 4: Task List to Upgrade an Existing G700 with an S8300B (R2.0.x to R3.1) (continued) Major Tasks Subtasks Installing IA770 service pack - Download service pack (or RFU) files, if any - Install service pack...

  • Page 136: Upgrade An Existing G700 Without An S8300 Using The Upgrade Tool

    S8300 using the Upgrade Tool Use Checklist 5 to upgrade a G700 Media Gateway with the following characteristics: The G700 does not have an S8300 and is controlled by an external S8300, S8400, S8500, ● or S8700-series Media Server.

  • Page 137: Chapter 3: Installing A New G700 With An S8300 Using The Avaya Installation Wizard

    Chapter 3: Installing a new G700 with an S8300 using the Avaya Installation Wizard This chapter covers the procedures to install a new Avaya G700 Media Gateway with an Avaya S8300B Media Server. The S8300 can be configured as either the primary controller or as a local survivable processor (LSP).

  • Page 138: Installation Overview

    Installation Overview About G700 components A P330 Stack Processor is built into the G700 Media Gateway. (This processor is also known as the Layer 2 switching processor). The G700 also contains an MGP processor, a VoIP processor, and media modules. Updating the firmware for one or more of these processors and/ or media modules is a required part of most S8300 software upgrades.

  • Page 139: About Access To The Server Cd

    Recommended: Place the CD in the CD-ROM drive on the technician’s laptop. This ● method requires that the Avaya TFTP Server software (available at support.avaya.com) is installed on the technician’s laptop. This method requires that the S8300B does not have Communication Manager software installed on its hard drive.

  • Page 140: System Access

    Before the P330 stack processor is configured with an IP address, the only way to access it is with a direct connection from your laptop to the Console port on the G700. With this connection, you can assign the IP addresses to the G700 processors, which can then be accessed over the customer LAN.

  • Page 141: Connecting Directly To The Remote Primary Server (S8300, S8400, S8500, Or S8700-Series Media Server)

    - Opening the Web interface on the S8300 and using the main menu 2. Upgrade the G700 firmware by: - Opening the Web interface on the primary server and using the Avaya Installation Wizard or Upgrade Tool - Opening a telnet session to the P330 stack processor and perform the installation...

  • Page 142: Before Going To The Customer Site

    You must have the Avaya TFTP server software installed on your laptop or take a USB CD-ROM drive to the site. If you do not already have the Avaya TFTP server installed on your laptop, you can obtain the software from the Avaya Support website and install it as described in Appendix D: Install the Avaya TFTP server.

  • Page 143: Collecting Installation Information

    Getting the Serial Number of the G700, if Necessary For a new installation of a G700 with an S8300, you need the serial number of the G700 Media Gateway in order to complete the creation of the customer’s license file on the rfa.avaya.com web site.

  • Page 144: Obtaining Service Pack Files, If Needed

    Obtaining service pack files, if needed If one or more service packs are required for this installation or upgrade procedure, and the service pack files are not on your software CD, download the service pack files from the Avaya Support web site to your laptop.

  • Page 145: If Using Ia770, Obtaining Service Pack And Language Files

    If an IA770 service pack is required after the upgrade, obtain the service pack file from the Avaya Support web site. To obtain an IA770 service pack file 1. On the Avaya Support website, double click on Find Documentation and Downloads by Product Name. 2. Select: >...

  • Page 146: Obtaining Optional Language Files

    The Avaya authentication file contains the logins and passwords to access the S8300 media server. This file is updated regularly by Avaya services personnel, if the customer has a maintenance contract. All access to Communication Manager from any login is blocked unless a valid authentication file is present on the S8300 media server.
  • Page 147 Also, the ART process is available only to Avaya personnel. You need an ART login ID and password, which you can set up at the ART web site. Non-Avaya personnel must contact their service support or customer care center for INADS addresses, if required.
  • Page 148 In addition to your credentials, you will need to enter the customer’s Product ID or the FL or IL number. Business Partners must use the dadmin password. Call 877-295-0099 for more information. 148 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 149: Install The S8300

    3. Secure the S8300 faceplate with the thumb screws. Tighten the thumb screws with a screw driver. 4. Power up the G700 by plugging in the power cord. 5. Connect the laptop to the Services port on the faceplate of the S8300.

  • Page 150: Setting Telnet Parameters

    3. Avaya recommends using a UPS backup for media servers. If a UPS is present, make sure the G700 is plugged into the UPS. 4. Verify that all Ethernet connections are secure, to ensure the file transfer process is not interrupted.
  • Page 151 Install the S8300 Note: Ensure that the Outbound file path is set to the root of your laptop’s CD-ROM Note: drive. (For example, D:\) To check: i. Open the System menu in the TFTP server program ii. Select Setup iii. Open the Outbound tab. iv.
  • Page 152 Alternatively, you can obtain a USB CD-ROM drive or an S8300B with only the RP software and proceed from Remastering the hard drive and installing the software on page 150. 152 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 153 Install the S8300 The first RP screen Tip: To navigate on these screens, use the arrow keys to move to an option, then Tip: press the space bar to select the option. Press Enter to submit the screen. 4. Select Install and press Enter. If a Warning screen appears, RP Warning screen 5.
  • Page 154 6. Select the appropriate release version (if more than one) then select OK and press Enter. 7. The Run AUDIX Installation screen appears. Run AUDIX Installation screen 154 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 155 Install the S8300 8. Select Yes if you want to install IA770 concurrently with Communication Manager. Select No if you do not. Then press Enter. At this point, the following processes are initiated: a. The S8300 hard drive is reformatted. b.

  • Page 156: About The Avaya Installation Wizard

    Arrange access to another hard drive (comcode 700307028) should it be necessary to ● perform the TFTP remaster procedure on it. About the Avaya Installation Wizard You can use the Avaya Installation Wizard (IW) to perform all of the following tasks: Configure the S8300 Media Server ● Configure the G700 Media Gateway ●...

  • Page 157: Enabling Network Time Servers

    Internet. To use a network time server, the NTP service must be enabled. The Avaya Installation Wizard prompts for enabling the NTP service.

  • Page 158: Configure The G700 Media Gateway

    Configuring an X330 Expansion Module (if necessary) ● Install new firmware on the G700 The IW performs the procedures to install firmware on the G700 Media Gateway processors and media modules. These procedures include: Verifying the Contents of the tftpboot directory ●...

  • Page 159: Electronic Worksheets And Templates

    The default values used by the wizard can be viewed at http://support.avaya.com/ avayaiw:under the Avaya Installation Wizard Default Parameters link. If the wizard defaults do not meet the customer’s needs, you can use a custom template. Issue 9.1 June 2006...

  • Page 160: Custom Template (S8300 Only)

    Tasks to complete before going onsite ● Installing hardware ● Setting up the IW ● Overview of IW tasks ● can be found in Job Aid: Avaya Installation Wizard, 555-245-754. 160 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 161: Using The Avaya Installation Wizard (Iw)

    Using the Avaya Installation Wizard (IW) Using the Avaya Installation Wizard (IW) From the Maintenance Web Interface, launch the Avaya Installation Wizard. The Upgrade Installation Wizard screen displays. You can use the currently installed version of the IW, or you can choose to install a new version of the IW from your laptop.
  • Page 162 IW at this time. When you are finished with this screen, click the Continue button. The Usage Options screen displays. Usage Options screen 162 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 163 Using the Avaya Installation Wizard (IW) You can choose any of several Wizard Usage options. For a new installation, you could select the Install this media server as a Main server radio button if the S8300 were going to be operated in primary controller mode;...
  • Page 164 IA770 integration IP address, which the server uses to send control messages and VoIP voice signals to the IA770 system. This address must be different from the server IP address. 164 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 165 Using the Avaya Installation Wizard (IW) Optional Services - you can identify any or all of these optional services for this installation: ● - Uninterruptible Power Supply (UPS) - identify the UPS system on the network for this solution - Domain Name Service (DNS) - identify the DNS servers on the customer network - Network Time Protocol (NTP) - select the NTP option for time-of-day (TOD) synchronization for this solution.
  • Page 166 Gateway has been configured. Click Continue. The Firmware screen displays. Firmware screen To check the firmware versions, click the Action Icon. The Firmware - Media Gateway <serial number> screen displays. 166 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 167 Using the Avaya Installation Wizard (IW) Firmware - Media Gateway <serial number> screen This screen shows for both the Media Gateway and its media modules the firmware resident on the component and the available versions of firmware present in the /tftpboot directory on the media server.
  • Page 168 Extension Ranges - specify the extension ranges the S8300 Media Server will support ● Name/Number List - import file with name/number list and user information ● Following the Country screen, the Custom Template screen displays. 168 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 169 Using the Avaya Installation Wizard (IW) Custom Template screen You can configure the system with default telephony settings, or you can configure your own set of custom telephony parameters by importing the Custom Template. Select the Import Custom Template radio button, then browse to the location on your laptop where you have stored the Custom Template, and click Continue.

  • Page 170: Installing Ia770 Service Pack Files, If Any

    If IA770 is being used, a post-upgrade service pack for IA770 may be required. See the IA770 documentation for procedures to install a service pack. The service pack file and documentation can be found on the Avaya Support Web Site at http://support.avaya.com. 170 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 171: Configuring An X330 Expansion Module (If Necessary)

    This opens the window that contains the document for installing IA770 software. Configuring an X330 Expansion Module (if necessary) User Guides and Quick Start Guides for the expansion modules are available on the Avaya Support web site: To obtain the appropriate Avaya Support Web site document 1.

  • Page 172: Setting Rapid Spanning Tree On The Network

    To set an edge-port, type set port edge admin state module/port edgeport. For more information on the Spanning Tree CLI commands, see the Avaya P330T User’s Guide (available at http://www.avaya.com/support). 172 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 173: Administer Communication Manager

    A separate, possibly remote, S8300. ● In the first case, the G700/S8300 you installed is a standalone (or “ICC”) configuration. In the second case, the S8300 you installed is configured as an LSP. Perform one of the following two administration procedures in this section: Administering an S8300 primary controller ●...

  • Page 174: Assigning Node Names And Ip Addresses For The Lsps

    0__.0__.0__.0__ _______________ ___.___.___.___ node-10-lsp 192.168.1 _.50_ _______________ ___.___.___.___ node-11-lsp 192.168.1 _.51_ _______________ ___.___.___.___ __________ ___.___.___. _______________ ___.___.___.___ __________ ___.___.___. _______________ ___.___.___.___ __________ ___.___.___. _______________ ___.___.___.___ 174 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 175: Administering Network Regions

    3. Press F3 (Enter) when complete. Administering Network Regions Before assigning an IP network region to a G700, you must define network region on the IP Network Region form. After a network region is defined, you can assign it to the various network elements (servers, gateways, IP phones).

  • Page 176: Associating Lsps With Network Regions

    This procedure associates up to six LSPs with a network region. To associate LSPs with a network region 1. On the IP Network Region screen, go to page 2. 176 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 177: Administering Ip Interfaces

    Administer Communication Manager IP Network Region Screen, page 2 change ip-network-region 1 Page 2 of IP NETWORK REGION INTER-GATEWAY ALTERNATE ROUTING Incomming LDN Extension: Conversion to Full Public Number - Delete: Insert: Maximum Number of Trunks to Use: LSP NAMES IN PRIORITY ORDER SECURITY PROCEDURES node-10-LSP_____ challenge...

  • Page 178: Identifying Lsps To The S8300 Primary Controller

    1. At the SAT command line, type add survivable-processor <name>, where <name> is the LSP name from the Node Names screen. The Survivable Processor screen appears. 178 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 179 Administer Communication Manager Figure 18: Add Local Survivable Processor screen add survivable-processor sv-mg2-lsp Page 1 of SURVIVABLE PROCESSOR - PROCESSOR ETHERNET Node Name: sv-mg2-lsp IP Address: 128.256.173.101 Type: LSP Network Region: 1 2. The type field is automatically populated with LSP. LSP appears in the field if the node name is not associated with ESS.

  • Page 180: Administering An S8400, S8500, Or S8700-Series Primary Controller

    S8700-series port networks and complete information on installing an S8400, S8500, or S8700-series Media Server, see the Installation documentation on the Documentation for Avaya Communication Manager, Media Gateways and Servers CD, 03-300151. 180 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 181: Assigning Node Names And Ip Addresses For The C-Lans And Lsps

    3. Press F3 (Enter) when complete. Administering Network Regions Before assigning an IP network region to a G700, you must define network region on the IP Network Region form. After a network region is defined, you can assign it to the various network elements (servers, gateways, IP phones).
  • Page 182 S8300 supports up to 50 media gateways. The G700, in the case of multiple network regions, may also share the same network region as the CLAN board(s). However, it may have a different network region because of the geographic distances of the connections between the G700 and the primary controller.
  • Page 183 RTCP Enabled and RSVP Enabled fields, the entry should be n (no). 3. If the network region of the G700 (1 in this example) is different from that of the S8400, S8500, or S8700-series CLAN board(s), you must interconnect the two regions.

  • Page 184: Assigning Lsps To The Network Regions

    This should have already been established as a part of normal S8400, S8500, or Note: S8700-series Media Server installation. 1. Type change ip-interfaces <slot location> to open the IP Interfaces screen. 184 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 185 The subnet mask associated with the IP address for this IP interface. For more information on IP addresses and subnetting, see “Administration for Network Connectivity for Avaya Communication Manager, 555-233-504”. Gateway The address of a network node that serves as the default Address gateway for the IP interface.
  • Page 186 Enter 10 or 100 Mbps if Auto was set to no. Duplex Enter half or full if Auto was set to no. 2 of 2 3. Close the screen. 186 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 187 The subnet mask associated with the IP address for this IP interface. For more information on IP addresses and subnetting, see “Administration for Network Connectivity for Avaya Communication Manager, 555-233-504”. Enable Ethernet The Ethernet port must be enabled (y) before it can be Port? used.

  • Page 188: Identifying The Survivable Processor On The Primary Controller

    1. At the SAT command line, type add survivable-processor <name>, where <name> is the LSP name from the Node Names screen. The Survivable Processor screen appears. 188 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 189: Administering The Media Gateway

    Administer Communication Manager Figure 19: Add Local Survivable Processor screen add survivable-processor sv-mg2-lsp Page 1 of SURVIVABLE PROCESSOR - PROCESSOR ETHERNET Node Name: sv-mg2-lsp IP Address: 128.256.173.101 Type: LSP Network Region: 1 2. The type field is automatically populated with LSP. LSP appears in the field if the node name is not associated with ESS.
  • Page 190 5. If specifically requested by the customer or your planning documents, type gateway-announcements in the V9 field. This field allows you to enable announcements on the G700 media gateway. V9 is a virtual slot. There is no announcement board associated with it. The announcements for the G700...
  • Page 191 ANA MM MM710 T1/E1 MM The media modules installed in the G700 are listed next to their slot numbers. Verify that a G700 media gateway has been successfully added. To verify changes 1. At the SAT prompt, type list media-gateway.
  • Page 192 If the G700 fails to register, two common causes are: - The serial number added as the Identifier for the G700 is wrong. To check, log back into the G700 gateway and type show system. Check the serial number that appears.

  • Page 193: Considerations For Ip Phones Supported By A Local Survivable Processor

    TFTP server, as well as the directory on the TFTP server from which the phone receives its upgrades. When preparing a DHCP server to work with Avaya IP phones, there is an option that must be administered to allow the Avaya phone to receive the DHCP offer. This option is “site-specific-option-number”...

  • Page 194: Transition Of Control From Primary Controller To Lsp

    At this point, the primary controller alarms to notify the customer and services personnel that the network connection between the primary controller and G700 has problems. If control passes to the LSP, the LSP’s license allows it to support the G700 endpoints for up to 30 days, within which the network problems should be resolved.

  • Page 195: Complete The Installation Of The S8300 (If The Primary Controller)

    Complete the Installation of the S8300 (if the Primary Controller) Complete the Installation of the S8300 (if the Primary Controller) Consult the planning documentation to obtain the necessary information to complete the installation. Part of the final process will be to: Connect and administer test endpoints ●...

  • Page 196: If Using Ia770, Administer Communication Manager For Integrated Messaging

    6. Click Start Backup. The system displays the results of your backup procedure on the Backup Now results screen. This completes the installation of the G700 Media Gateway with an S8300 Media Server as primary controller. If using IA770, administer Communication Manager for...

  • Page 197: Complete The Installation Process (For An S8300 Lsp)

    Part of the final process will be to: Connect and administer test endpoints ● Test endpoints ● Complete the electrical installation ● Enable adjunct systems ● This completes the installation of the G700 Media Gateway with an S8300 LSP. Issue 9.1 June 2006...
  • Page 198 Installing a new G700 with an S8300 using the Avaya Installation Wizard 198 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 199: Chapter 4: Installing A New G700 Without An S8300 Using The Gateway Installation Wizard

    Chapter 4: Installing a new G700 without an S8300 using the Gateway Installation Wizard This chapter covers the procedures to install a new Avaya G700 Media Gateway without an Avaya S8300 Media Server. The G700 is controlled by an external primary server running Avaya Communication Manager.

  • Page 200: Installation Overview

    About the TFTP server To install firmware on a G700 without an S8300 or LSP, you must first copy the firmware files to an external TFTP server on the customer LAN. The TFTP server can be a customer computer or it can be set up on your services laptop.

  • Page 201: Before Going To The Customer Site

    Installing the Gateway Installation Wizard To obtain and install the GIW software 1. Go to http://support.avaya.com/avayaiw. 2. Click on Download Gateway Installation Wizard (GIW). 3. Scroll down to the GIW program file, and click on the latest filename (for example, GIW-3.1-1.exe).

  • Page 202: Setting Up The Tftp Server On Your Laptop Or On A Customer Pc, If Necessary

    A tar.gz file, which you obtain from a CD-ROM or a website, contains new G700 firmware. To load the firmware on a G700 Media Gateway, you must place this tar.gz file on a TFTP server that is connected to the customer’s LAN. The TFTP server can be a customer computer or it can be your laptop if you have arranged with the customer to connect your laptop to the LAN.
  • Page 203 Communication Manager. See Communication Manager Software/ Firmware Compatibility Matrix under Downloads on support.avaya.com. CAUTION: If you are a customer administrator, you might be required to access the CAUTION: Download Center Web site in order to download firmware.

  • Page 204: Configure The G700

    6. Save the file to the C:\tftp directory (or your alternate tftp location). 7. Use WinZip or another zip file tool to unzip the file, if necessary. Configure the G700 For a new installation of a G700 Media Gateway, you must complete the following configuration tasks: Note:...

  • Page 205: Configure An X330 Expansion Module (If Necessary)

    Configure an X330 Expansion Module (If Necessary) Configure an X330 Expansion Module (If Necessary) User Guides and Quick Start Guides for the expansion modules are available on the Avaya Support web site: To configure an X330 Expansion Module 1. Go to the Avaya Support web site: http://avaya.com/support.

  • Page 206: Administer Communication Manager

    To set an edge-port, type set port edge admin state module/port edgeport. For more information on the Spanning Tree CLI commands, see the Avaya P330T User’s Guide (available at http://www.avaya.com/support). Administer Communication Manager...

  • Page 207: Assigning Node Names And Ip Addresses For The Lsps

    Administer Communication Manager CAUTION: Before continuing, be sure you have saved translations in Communication CAUTION: Manager. Begin by resetting the system. To reset the System 1. Access the server’s command line interface using an SSH client, like PuTTY, and an IP address of 192.11.13.6.

  • Page 208: Administering Network Regions

    Installing a new G700 without an S8300 using the Gateway Installation Wizard Administering Network Regions Before assigning an IP network region to a G700, you must define network region on the IP Network Region form. After a network region is defined, you can assign it to the various network elements (servers, gateways, IP phones).

  • Page 209: Associating Lsps With Network Regions

    Administer Communication Manager 2. If necessary, complete the fields as described in Administration for Network Connectivity for Avaya Communication Manager, 555-233-504. Note: It is strongly recommended to use the defaults in the screen. However, for the Note: RTCP Enabled and RSVP Enabled fields, the entry should be n (no).

  • Page 210: Administering Ip Interfaces

    LSPs are successfully entered on the LSP screen, their status can be viewed with the list survivable-processor command. Note: The LSP node names must be administered on the node-names-ip form before Note: they can be entered on the Survivable Processor screen. 210 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 211: Administering An S8400, S8500, Or S8700-Series Primary Controller

    Administering an S8400, S8500, or S8700-series primary controller Complete the procedures in this section if the primary controller for the G700 you are installing is an S8400, S8500, or S8700-series Media Server. If the primary controller is an S8300, you...

  • Page 212: Assigning Node Names And Ip Addresses For The C-Lans And Lsps

    __________ ___.___.___. _______________ ___.___.___.___ __________ ___.___.___. _______________ ___.___.___.___ 2. Enter the name and IP address for the C-LANs and LSPs. 3. Press F3 (Enter) when complete. 212 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 213: Administering Network Regions

    Administer Communication Manager Administering Network Regions Before assigning an IP network region to a G700, you must define network region on the IP Network Region form. After a network region is defined, you can assign it to the various network elements (servers, gateways, IP phones).
  • Page 214 RTCP Enabled and RSVP Enabled fields, the entry should be n (no). 3. If the network region of the G700 (1 in this example) is different from that of the S8400, S8500, or S8700-series CLAN board(s), you must interconnect the two regions.

  • Page 215: Assigning Lsps To The Network Regions

    IGAR 4. Type the number for the type of codec set (1–7) that the S8400, S8500, or S8700-series Media Server will use to interconnect the G700 and the C-LAN board(s) in the row corresponding to the region of the C-LAN.

  • Page 216: Administering Ip Interfaces

    This should have already been established as a part of normal S8400, S8500, or Note: S8700-series Media Server installation. 1. Type change ip-interfaces <slot location> to open the IP Interfaces screen. 216 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 217 The subnet mask associated with the IP address for this IP interface. For more information on IP addresses and subnetting, see “Administration for Network Connectivity for Avaya Communication Manager, 555-233-504”. Gateway The address of a network node that serves as the default Address gateway for the IP interface.
  • Page 218 Enter 10 or 100 Mbps if Auto was set to no. Duplex Enter half or full if Auto was set to no. 2 of 2 3. Close the screen. 218 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 219 The subnet mask associated with the IP address for this IP interface. For more information on IP addresses and subnetting, see “Administration for Network Connectivity for Avaya Communication Manager, 555-233-504”. Enable Ethernet The Ethernet port must be enabled (y) before it can be Port? used.

  • Page 220: Identifying The Survivable Processor On The Primary Controller

    3. At the SAT command line, type add survivable-processor <name>, where <name> is the LSP name from the Node Names screen. The Survivable Processor screen appears. 220 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 221: Administering The Media Gateway

    Administer Communication Manager Figure 21: Add Local Survivable Processor screen add survivable-processor sv-mg2-lsp Page 1 of SURVIVABLE PROCESSOR - PROCESSOR ETHERNET Node Name: sv-mg2-lsp IP Address: 128.256.173.101 Type: LSP Network Region: 1 4. The type field is automatically populated with LSP. LSP appears in the field if the node name is not associated with ESS.
  • Page 222 5. If specifically requested by the customer or your planning documents, type gateway-announcements in the V9 field. This field allows you to enable announcements on the G700 media gateway. V9 is a virtual slot. There is no announcement board associated with it. The announcements for the G700...
  • Page 223 ANA MM MM710 T1/E1 MM The media modules installed in the G700 are listed next to their slot numbers. Verify that a G700 media gateway has been successfully added. To verify changes 1. At the SAT prompt, type list media-gateway.

  • Page 224: Complete The Installation Process

    If the G700 fails to register, two common causes are: - The serial number added as the Identifier for the G700 is wrong. To check, log back into the G700 gateway and type show system. Check the serial number that appears.
  • Page 225 This chapter covers the procedures to upgrade Communication Manager software to release 3.1 on an installed Avaya S8300 Media Server, version A. The current Communication Manager release can be any pre-2.1 release. These procedures require replacing version A of the S8300 with version B.
  • Page 226 However, the IW can still be used to configure the S8300B after the remastering process, and the IW or the Upgrade Tool can still be used for the media gateway and media module firmware upgrades. 226 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 227: Release 3.1 Upgrade Scenarios

    About upgrading an existing S8300A to R3.1 Release 3.1 upgrade scenarios The upgrade procedures are slightly different depending on the upgrade scenario. The main differences between the scenarios are summarized in Table 14 and are noted in the detailed procedures. Table 14: Release 3.1 upgrade scenarios S8300 B Hard Drive has S8300 B Hard Drive has...

  • Page 228: Accessing The Server Cd

    Services port on the S8300 using a crossover cable. See About connection and login methods on page 56 for instructions on accessing the S8300 and G700. 228 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 229: Installing Tftp Server Or Obtaining Usb Cd-Rom Drive

    You must have either the Avaya TFTP server software installed on your laptop or take a USB CD-ROM drive to the site. If you do not already have the Avaya TFTP server installed on your laptop, you can obtain the software from the Avaya Support website and install it as described in Appendix D: Install the Avaya TFTP server.

  • Page 230: Collecting Upgrade Information

    Verify that the information provided by the project manager includes all the information requested in your planning forms. Tip: Appendix B: Information checklists provides several checklists to help you gather Tip: the installation and upgrade information. 230 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 231: Getting The Serial Number Of The G700 If Necessary

    G700, ask the customer’s administrator to log into the S8300 web page and select View License Status from the main menu to display the serial number. The serial number should also be on a sticker on the back of the G700 chassis but this number is occasionally incorrect.

  • Page 232: Obtaining S8300 Software And G700 Firmware

    The file containing the software for the S8300 has a *.tar extension and contains both the S8300 software and the G700 and media module firmware. The *.tar file is on a CD-ROM that you take to the site. This CD is called the “Server CD” because it contains software for all of the Linux servers.

  • Page 233: Obtaining Service Pack Files

    Obtaining service pack files If one or more service packs are required for this installation or upgrade procedure, and the service pack files are not on your software CD, download the service pack files from the Avaya Support web site to your laptop.

  • Page 234: If Using Ia770, Checking Stored Messages Size Obtaining Service Pack (Or Rfu) And Language Files

    CELP to G.711. Before the going to the site, have the customer check the size of messages stored in IA770 and, if greater than 72 hours, contact your service support center. 234 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 235: Checking The Size Of Stored Messages

    Avaya Support Web Site at http://support.avaya.com. To obtain the post-upgrade service pack file and documentation 1. On the Avaya Support website, double click on Downloads. 2. Scroll down to the INTUITY links and double click on IA 770 INTUITY AUDIX Messaging Application.
  • Page 236 The Avaya authentication file contains the logins and passwords to access the S8300 media server. This file is updated regularly by Avaya services personnel, if the customer has a maintenance contract. All access to Communication Manager from any login is blocked unless a valid authentication file is present on the S8300 media server.
  • Page 237 Also, the ART process is available only to Avaya personnel. You need an ART login ID and password, which you can set up at the ART web site. Non-Avaya personnel must contact their service support or customer care center for INADS addresses, if required.

  • Page 238: Preparing For The Upgrade On-Site

    3. Log in as craft or dadmin. Accept the defaults for Suppress Alarm Origination (y) and Terminal Type (vt100). At this point, you get the bash prompt and can enter CLI commands. 238 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 239: Checking Current Software Release

    Preparing for the upgrade on-site To access the S8300 using the Maintenance Web Interface 1. Launch the Web browser. 2. Type 192.11.13.6 in the Address field to open the logon page. 3. Log on as craft or dadmin, when prompted. 4.
  • Page 240 Required? From: 1.1.0 to R011x.01.0.xxx 1.1.9 R011x.01.9.xxx From: 1.2.0 to R011x.02.0.xxx 1.3.0 R011x.03.0.xxx From: 1.3.1 to R011x.03.1.xxx 1.3.9 R011x.03.9.xxx From: 2.0.0 to R012x.00.0.xxx 2.0.9 R012x.00.9.xxx 240 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 241: Pre-Upgrade Tasks — If The S8300 Is The Primary Controller

    Preparing for the upgrade on-site Pre-Upgrade Tasks — If the S8300 is the primary controller Skip to Backing up system files on page 247, if the S8300 is configured as an LSP. CAUTION: If you are upgrading an S8300 primary controller that has LSPs registered to it, CAUTION: the LSPs must be upgraded before the primary controller.
  • Page 242 To save translations 1. At the SAT prompt, type save translation and press Enter. 2. Under Command Completion Status you should see Success. 242 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 243 Before you upgrade the primary controller, you need to shut down Communication Manager on the LSPs. This prevents the phones and other endpoints attached to the G700 from trying to register with the LSPs while you are upgrading the primary controller.

  • Page 244: Creating An Ia770 Test Message

    2. Select Global Administration then Messaging Administration. 3. Enter the craft password. 4. At the command prompt, enter display system-parameters features. The System-Parameters Features screen displays. 5. Go to page 3. 244 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 245 Preparing for the upgrade on-site System-Parameters Features screen 6. Under Announcement Sets, note the main system language listed after System: In this example, the main system language is English (us-eng). If the system language is anything other than us-eng or us-tdd, you will need to download the appropriate language files from a language CD after the upgrade.
  • Page 246 French (french-c) are listed, ask if these will be used with the release 3.0 system. If any other language files are listed, you will need to download the additional language files from a language CD after the upgrade. 246 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 247: Stopping Ia770

    When AUDIX is shut down, you see the message Voice System is Down. Important: After upgrading an S8300 media server, you must upgrade the G700 or G350 Important: media gateway firmware and media module firmware before restarting IA770. Backing up system files For releases 1.2.0 through 1.3.9, this backup is optional but recommended in case there is a...
  • Page 248 S8300 is an LSP. Server and System Files ● Security Files ● 3. If the AUDIX options are available, select AUDIX and select AUDIX Translations, Names, and Messages. 248 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 249 Preparing for the upgrade on-site CAUTION: Selecting the Full Backup radio button does NOT include AUDIX files. CAUTION: Backup Now screen (Part Two) 4. Select FTP for the backup method. Fill in the User Name, Password, Host Name, and Directory fields with information provided by the customer.

  • Page 250: Recording Configuration Information

    - Gateway IP address, - Subnet mask You can skip the remaining configuration screens. 8. If upgrading from pre-1.2 release, record the data from all configuration screens. 250 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 251: Upgrading The S8300A

    Upgrading the S8300A Upgrading the S8300A CAUTION: This upgrade procedure, including remastering the hard drive on the S8300, CAUTION: requires a service interruption of approximately 4 hours, or up to 6 hours if IA770 is being used. This section describes the procedures for upgrading the S8300A Media Server from a pre-3.0 release of Communication manager to release 3.1.

  • Page 252: Installing The Pre-Upgrade Service Pack

    (For example, 03.0.526.5-1003.tar.gz). 6. Type patch_show and press Enter to list Communication Manager files to verify the new software file was installed. 252 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 253 Upgrading the S8300A 7. Type sudo patch_apply patch and press Enter. where patch is the release or issue number of the service pack file. (For example, 03.0.526.5-1003. Do not use the *.tar.gz extension at the end of the file name). The media server goes through a software reset system 4.

  • Page 254: Linux Migration Backup (If Current Release Is 1.2.0 Through 1.3.X)

    To perform the Linux migration backup 1. Launch the Maintenance Web Interface. Under Server Configuration click Linux Migration (Backup/Restore). The Linux Migration - Backup screen displays. Linux Migration - Backup screen 254 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 255 Upgrading the S8300A 2. Select "Initiate new backup or restore" and click Submit. The Linux Migration - Backup Initiate screen displays. Linux Migration - Backup Initiate screen 3. Under Backup Method, select FTP Fill in the User Name, Password, Host Name (or host IP address) and Directory fields for the back up location.
  • Page 256 However, also verify that the message, Backup Successful also appears in the last line. If any error messages appear stating that the backup failed, follow the normal escalation procedures. 256 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 257: Replacing The S8300A With The S8300B Media Server

    The guides are in slot V1 for the S8300 and above slot V1 for the LED panel. b. Push both circuit packs (together) back into the guides, gently and firmly, until the front of each circuit pack aligns with the front of the G700. 9. Secure the S8300 faceplate with the thumb screws.

  • Page 258: Upgrading Communication Manager Software

    5. Type quit and press Enter to save the setting and close the window. This procedure resets your Microsoft Telnet defaults and does not need to be done each time you use Telnet. 258 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 259: Remastering The Hard Drive And Installing The Upgrade Software

    3. Avaya recommends using a UPS backup for media servers. If a UPS is present, make sure the G700 is plugged into the UPS. 4. Verify that all Ethernet connections are secure, to ensure the file transfer process is not interrupted.
  • Page 260 Alternatively, you can obtain a USB CD-ROM drive or an S8300B with only the RP software and proceed from Remastering the hard drive and installing the upgrade software on page 259. 260 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 261 Upgrading the S8300A The first RP screen Tip: To navigate on these screens, use the arrow keys to move to an option, then Tip: press the space bar to select the option. Press Enter to submit the screen. 4. Select Install and press Enter. If a Warning screen appears, RP Warning screen select Yes and press Enter.
  • Page 262 5. Select the appropriate release version (if more than one) then select OK and press Enter. 6. The Run AUDIX Installation screen appears. Run AUDIX Installation screen 262 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 263 Upgrading the S8300A 7. Select Yes if you want to install IA770 concurrently with Communication Manager. Select No if you do not. Then press Enter. Note: If you do not install IA770 concurrently with Communication Manager at this time, Note: and decide later to install it, you will have to upgrade Communication Manager again (even to the same release), and select Yes at this screen for IA770 installation.

  • Page 264: Verifying Software Version

    Normally, you would need to use the Make Upgrade Permanent function on the Tip: Web Interface at this point. However, this is not necessary for this upgrade because there is no previous software version in the alternate partition. 264 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 265: Copying Files To The S8300

    ● License file ● Avaya authentication file (if needed) ● New firmware files ● To copy files to the S8300 1. Log on to Integrated Management and launch the Maintenance Web Interface.
  • Page 266 The transfer is complete when you see the message, Files have been successfully uploaded to the server. Important: Remove the Server CD from the CD drive. Important: 266 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 267: Configuring Network Parameters

    Upgrading the S8300A Configuring network parameters Note: For this procedure, you must have the host name, subnet mask, and IP address Note: of the S8300, and the IP address of the default gateway. Because the software upgrade resets the configuration data, you must reconfigure the network parameters on the S8300 before restoring the backup files.

  • Page 268: Verifying Connectivity

    At this point, the system resets the IP interfaces. Verifying connectivity To verify that the Ethernet port is working, ping the FTP server where the backup file(s) are stored. 268 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 269: Installing Post-Upgrade Communication Manager

    Upgrading the S8300A To verify connectivity 1. On the Maintenance Web Interface, under Diagnostics click Ping. 2. Enter the IP address where the Linux-Migration backup file is stored. 3. Click Execute Ping. If the ping is successful, continue with restoring the system files. Otherwise, check the IP address and connectivity to the server.

  • Page 270: Disabling Ram Disk On The Media Server

    On the Maintenance Web Interface, under Security, select Firewall. b. In the Service column, find ping. c. The checkboxes for both Input to Server and Output from Server should be checked. 270 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 271: Procedure One: Restoring Data Backup (If Upgrading From A Pre-1.2 Release)

    EPW. Otherwise, you will need to enter the configuration data into the IW. In addition, the IW will perform the tasks of upgrading firmware on the G700 Media Gateway and the media modules. When you are finished with the IW, return to...

  • Page 272: Procedure Two: Restoring Data Backup (If Upgrading From R1.2.X Through 2.X)

    To restore backup data: 1. On the Maintenance Web Interface, under Data Backup/Restore select View/Restore Data. The system displays the View/Restore Data screen. View/Restore Data screen 272 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 273 Upgrading the S8300A 2. Select FTP. Fill in the User Name, Password, Host Name (enter host IP Address), and Directory fields for the location of the backup file on the customer’s server. 3. Click View. The system displays the View/Restore Data Results screen. View/Restore Data Results screen 4.
  • Page 274 If restoring files from a 2.0.x release, repeat the restore procedure for each backup set, excluding the AUDIX data (msg and annc files), if any: Translations: xln files ● System: os files ● Security: security files ● 274 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 275: Enabling Ram Disk On The Media Server

    Upgrading the S8300A Enabling RAM disk on the media server To enable RAM disk, perform the following steps: 1. Access the server’s command line interface using an SSH client, like PuTTY, and an IP address of 192.11.13.6. 2. At the command line, type sudo ramdisk -v -f enabled, and press Enter. Reboot the media server To reboot the media server, perform the following steps: 1.

  • Page 276: Verifying Media Server Configuration

    For the other upgrade scenarios, at this point, you should not have to enter any configuration information. In the following procedure, click Continue to open each configuration screen and verify that the configuration information is correct. 276 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 277 Upgrading the S8300A To verify media server configuration 1. Under Server Configuration click Configure Server to start the configure server process. Click Continue until you reach the screen titled Specify how you want to use this wizard. Specify how you want to use this wizard screen 2.

  • Page 278: Installing The Updated License File

    /pub directory on the server. Avaya personnel will notify you when the new files are in place as agreed (for example, by telephone or E-mail). After they are loaded into the /pub directory, install them using the License File and Authentication File screens under Security on the Maintenance Web Interface.

  • Page 279: Installing The New Authentication File, If Any

    Upgrading the S8300A 2. Select Install the license file I previously downloaded. Browse to the license file on the services laptop, and click Submit. The system tells you when the license is installed successfully. Installing the new authentication file, if any To install the new authentication file 1.

  • Page 280: Saving Translations (If Not Using Ia770 And S8300 Is Not An Lsp)

    1. On the Maintenance Web Interface under Server, click Process Status. 2. Select Summary and Display once and click View. The View Process Status Results screen displays. 280 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 281: Next Steps

    4. Using a telephone, make test calls to verify that call processing is working. Next steps This completes the S8300 upgrade process for upgrading to release 3.1. You now must upgrade the G700 and media module firmware and then restart IA770, if it has been installed on the S8300. Issue 9.1 June 2006...

  • Page 282: Upgrade The Firmware On The G700 Media Gateway

    Upgrading an existing S8300A to R3.1 using the Web pages Upgrade the firmware on the G700 Media Gateway The tasks in this section can be completed most efficiently by using the Avaya Installation Wizard or the Upgrade Tool. If the S8300 is a primary controller, use the Installation Wizard.

  • Page 283: Upgrading The G700 Using The Upgrade Tool

    Upgrade the firmware on the G700 Media Gateway 3. When you get to the G700 Firmware Upgrade screen, click the Action button to view the versions of the currently installed firmware, and the firmware available in the tftp directory. 4. Select each component for which there is a firmware version that is later than the installed version.

  • Page 284: Post-Upgrade Tasks

    To set an edge-port, type set port edge admin state module/port edgeport. For more information on the Spanning Tree CLI commands, see the Avaya P330T User’s Guide (available at http://www.avaya.com/support). Post-upgrade tasks Complete the following tasks after you have finished the upgrade:...

  • Page 285: If Using Ia770

    Post-upgrade tasks If using IA770: Restore AUDIX data To restore AUDIX data: 1. Under Data Backup/Restore, click View/Restore Data. The View/Restore Data screen displays. View/Restore Data screen 2. Select FTP and enter the information for the location of the backed up AUDIX Translations, Names, and Messages and click View.
  • Page 286 4. Select both Force options, and click Restore. To monitor the restore progress: 1. Select Restore History. The Restore History screen displays. Restore History screen 286 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 287 Post-upgrade tasks 2. Select the backup set being restored, and click Check Status. The Restore History Results screen displays. Restore History Results screen 3. Click Refresh periodically until the Completed Successfully message appears. This restore process could take 30 minutes or longer. Note: Warning messages similar to the message shown on this screen are expected Note:...
  • Page 288 1. In the Maintenance Web Interface, under Server, click Process Status. 2. Select Summary and Display once and click View. the View Process Status Results screen displays. View Process Status screen 288 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 289: Saving Translations

    If an IA770 post-upgrade service pack is required, you should have downloaded the service pack before coming to the site. If not, you can obtain the service pack from the support Web site at http://support.avaya.com. See the co-located IA770 documentation for procedures to install the service pack.

  • Page 290: If Ia 770 Fails To Start After An Upgrade

    1. Type change system-parameters maintenance and press Enter. 2. Ensure that the Start Time and Stop Time fields' administration is the same as before the upgrade. 290 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 291 Post-upgrade tasks To busy out trunks 1. Busy out trunks that were busied out before the upgrade (see Pre-Upgrade Tasks — If the S8300 is the primary controller on page 241). To check for translation corruption 1. Type newterm and press Enter. If you do not get a login prompt and see the following message: Warning: Translation corruption detected follow the normal escalation procedure for translation corruption before continuing the...
  • Page 292 Upgrading an existing S8300A to R3.1 using the Web pages 292 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 293: Chapter 6: Upgrading An Existing S8300B To R3.1 Using The Upgrade Tool

    Chapter 6: Upgrading an existing S8300B to R3.1 using the Upgrade Tool This section covers the procedures to use the Upgrade Tool to upgrade the following: The software on an installed Avaya S8300B Media Server and its LSPs, from a 2.x or 3.0 ● release to 3.1.

  • Page 294: About Upgrading The S8300B To Release 3.1

    In order to upgrade Release 2.x to Release 3.1, it is necessary to install a pre-upgrade service pack that prepares the server’s Web Interface to load the upgrade RPM files from the Server CD onto the S8300 hard drive. 294 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 295: The Need To Restore Ip Phone Files

    ● Major tasks to upgrade the S8300B to release 3.1 and upgrade the G700 firmware The major tasks to upgrade the S8300B to release 3.1, and upgrade the G700 firmware are: Before going to the customer site ● On-site Preparation for the Upgrade ●...

  • Page 296: Before Going To The Customer Site

    Obtaining service pack and language files, if using IA770 on page 301 ● Completing the RFA process (obtaining license and password file) on page 302 ● 296 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 297: Planning Forms Provided By The Project Manager

    G700. To get this number, ask the customer’s administrator to log in to the S8300 web page and select View License Status or License File from the main menu to display the serial number. The serial number should also be on a sticker on the back of the G700 chassis but this number is occasionally incorrect.

  • Page 298: Checking The Ftp Server For Backing Up Data

    Obtaining S8300 software and G700 firmware The files containing the software for the S8300 and the G700 and media module firmware are on the Communication Manager Software Distribution CD-ROM that you take to the site. This CD is called the software CD because it contains software for all of the Linux servers.

  • Page 299: Obtaining Service Pack Files

    Obtaining service pack files Pre- and post-upgrade service packs may be needed for this upgrade. If the service pack files are not on your software CD, download the service pack files from the Avaya Support web site to your laptop.

  • Page 300: Post-Upgrade Service Pack

    Software downloads 4. In the Software Downloads list, click on the link for the appropriate Communication Manager release (for example, Avaya Communication Manager Software Updates for 3.1). 300 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 301: Obtaining Service Pack And Language Files, If Using Ia770

    Before going to the customer site 5. Scroll down the page to find a link called Latest Avaya Communication Manager x.x.x Software Update (where x.x.x is the release number). After this link, there should be a link starting with “PCN“ Click on this link to read about the release and software load to which this service pack applies.

  • Page 302: Obtaining An Ia770 Service Pack File

    Avaya Support web site. To obtain an IA770 service pack file 1. On the Avaya Support website, double click on Messaging in the list on the left. 2. Scroll down to the INTUITY links and double click on IA 770 INTUITY AUDIX Messaging Application.
  • Page 303 The Avaya authentication file contains the logins and passwords to access the S8300 media server. This file is updated regularly by Avaya services personnel, if the customer has a maintenance contract. All access to Communication Manager from any login is blocked unless a valid authentication file is present on the S8300 media server.
  • Page 304 Also, the ART process is available only to Avaya personnel. You need an ART login ID and password, which you can set up at the ART web site. Non-Avaya personnel must contact their service support or customer care center for INADS addresses, if required.

  • Page 305: On-Site Preparation For The Upgrade

    On-site Preparation for the Upgrade On-site Preparation for the Upgrade Perform the following tasks before starting the software upgrade on the S8300: Setting up a TFTP server or HTTP server for LSP software download, if desired ● page 305 Accessing the S8300 on page 306 ●...

  • Page 306: Accessing The S8300

    2. Type 192.11.13.6 in the Address field to open the Logon page. 3. Log on as craft or dadmin when prompted. 4. Click Launch Maintenance Web Interface to get to the Main Menu. 306 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 307: Completing Pre-Upgrade Tasks - If The Target S8300 Is The Primary Controller

    If the S8300 is configured as an LSP, skip to Run the Upgrade Tool to upgrade the primary controller, LSPs, and G700 media gateways on page 327. CAUTION: If you are upgrading an S8300 primary controller that has LSPs registered to it, CAUTION: the LSPs must be upgraded before the primary controller.
  • Page 308 For example, if you start the upgrade at 8:00 P.M. and the upgrade takes 90 minutes, set the Start Time field to 21:30. 308 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 309 On-site Preparation for the Upgrade To check for translation corruption 1. At the SAT prompt, type newterm and press Enter. 2. Enter your terminal type and press Enter. If you see the message, Warning: Translation corruption found follow the normal escalation procedure for translation corruption before continuing the upgrade.

  • Page 310: Saving A Copy Of The 4600-Series Phone Configuration File, If Any

    The 4600-series phone settings file is now in a protected directory, /var/home/ftp/pub, and will not be overwritten during the upgrade. You will copy this file back to the /tftpboot directory after the upgrade. 310 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 311: Getting Ia770 (Audix) Data And Stopping Ia770

    On-site Preparation for the Upgrade Getting IA770 (AUDIX) Data and Stopping IA770 (if IA770 is being used) Skip to Backing up S8300 recovery system files on page 315 if IA770 is not being used. If IA770 is being used, you need to collect optional language data (if this had not been done before arriving at the site), leave a test message, and shut down IA770 before backing up the files.
  • Page 312 1. On the Maintenance Web Interface, under Miscellaneous select Messaging Administration. 2. Select Utilities; then Software Management; then Messaging System Software Display. The Messaging System Software Display screen displays. 312 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 313: Downloading Optional Language Files, If Needed

    On-site Preparation for the Upgrade Messaging System Software Display screen 3. Note the System Announcement language files listed. In this example, us-eng and us-tdd are listed. If any language files other than these two are listed, you will need to download the additional language files from a language CD after the upgrade.

  • Page 314: Creating An Ia770 Test Message For The Upgrade

    Shutting down IA770 To shut down IA770 Note: If you are using the Avaya Installation Wizard (IW) to upgrade the server, skip this Note: procedure. The IW will execute the stop command automatically. 1. Type telnet 192.11.13.6 and press Enter.

  • Page 315: Backing Up S8300 Recovery System Files

    5. Type /vs/bin/util/vs_status and press Enter to verify that AUDIX is shut down. When AUDIX is shut down, you will see voice system is down Important: After upgrading an S8300, you must upgrade the G700 or G350 and media Important: module firmware before restarting IA770. Backing up S8300 recovery system files Before installing the S8300 software, back up the system data in case you need to back out of the upgrade.
  • Page 316 4. Select the FTP for the backup method and fill in the appropriate fields with information provided by the customer. 5. Click Start Backup to back up the files. 316 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 317: Copying The Service Pack Files To The Media Server (Starting From R2.X Only)

    On-site Preparation for the Upgrade Note: The backup and restore processes use the ping service to check connectivity to Note: the backup server. If a backup or restore operation fails, ensure that the ping service is enabled. i. On the Maintenance Web Interface, under Security select Firewall. ii.

  • Page 318: Installing The Pre-Upgrade Software Service Pack (Starting From R2.X Only)

    8. Check the status of the updates by selecting the View Current option from the left pane menu. The word Completed appears in the status field for the primary controller and each LSP you are updating. 318 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 319: Copying License, Authentication, And Post-Upgrade Service Pack Files

    FTP directory on the server. Avaya personnel will notify you when the new files are in place as agreed (for example, by telephone or E-mail). After they are loaded into the FTP directory, install them using the License File and Authentication File screens from the S8300 main menu web-page.
  • Page 320 3. Select Files to download from the machine I’m using to connect to the server and click Browse for the first field. The S8300 displays the Choose File screen, which allows you to select files from your laptop. Choose File Screen 320 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 321: Copying Authentication Files To The Lsps

    013-01.0.640.1). The latest service pack software for Communication Manager also reflects the most recent load of software (for example only, 03.1-01.0.640.0). These files also contain the most recent firmware for the G700 Media Gateway, the various media modules, and the P330 Stack Processor.

  • Page 322: Preparing Lsps

    2. To check for a connection to the TFTP or HTTP server, type ping ip_address where ip_address is the address of the TFTP or HTTP server, and press Enter. Replies from the server scroll down the screen. 322 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 323 On-site Preparation for the Upgrade 3. Log in to the S8300 Web interface. For LSPs, this can be a remote log in. 4. If using a TFTP or HTTP server for software download, do the following steps to verify the LAN/WAN connections are open for file exchange.
  • Page 324 The first drive found with a valid release is used, in the event multiple CD drives are actually present. If you select The Choose Software screen displays. 324 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 325 On-site Preparation for the Upgrade Choose Software screen The screen is presented with no radio button selected. 7. Select the release to be copied and click Continue. The Copy in Progress screen displays. Copy in Progress screen The screen lists each file as it is being copied to the S8300 hard drive. When the copy completes successfully, the Copy Complete screen displays.

  • Page 326: Obtaining Additional Data For Running The Upgrade Tool

    IP addresses for any TFTP servers being used. ● You can use the worksheets in the Job Aid: Upgrade Tool and Worksheets, 555-245-757, to capture this information. 326 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 327: Run The Upgrade Tool To Upgrade The Primary Controller

    Run the Upgrade Tool to upgrade the primary controller, LSPs, and G700 media gateways Run the Upgrade Tool to upgrade the primary controller, LSPs, and G700 media gateways This section describes the procedures to use the Upgrade Tool to upgrade the S8300 Media Server to Communication Manager release 3.1, including its LSPs and G700 media gateways.
  • Page 328 Additionally, the media modules are listed for each media gateway. Because of the potential length of this screen, hot links are provided in each section so you can jump to the other sections. 328 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 329 Run the Upgrade Tool to upgrade the primary controller, LSPs, and G700 media gateways 4. Enter data for the devices you want to query. You can select to query all of the devices or you can select individual devices. Enter a common logon ID and password that can be used to access all the gateways that do not have an override value entered.

  • Page 330: Running The Upgrade

    TFTP servers. See Firmware file formats on page 203. Use the information from the planning forms or Upgrade Worksheets to complete the Software/Firmware fields. 330 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 331 If the customer uses a common logon ID and password for multiple gateways, complete ● the Common G350/G700 Logon Values fields. If the customer has a centralized TFTP server for use by multiple G700 or G350 Media ● Gateways or the customer has a centralized FTP server for use by multiple G350 Media Gateways, complete the Common TFTP/FTP Server Values fields.

  • Page 332: Viewing The Status Of The Upgrade In Progress

    3. Check to see if a physical partition is identified as both the boot partition and the active partition, and that the physical partition contains the most recent software release. Note: The Upgrade Tool automatically makes the upgrade permanent. Note: 332 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 333: Installing Updated Authentication Files

    Run the Upgrade Tool to upgrade the primary controller, LSPs, and G700 media gateways Installing updated authentication files Log into each LSP remotely if possible, and then the primary controller, to install the authentication files: 1. On the Maintenance Web Interface menu under Security, select Authentication File.

  • Page 334: Setting Rapid Spanning Tree On The Network

    To set an edge-port, type set port edge admin state module/port edgeport. For more information on the Spanning Tree CLI commands, see the Avaya P330T User’s Guide (available at http://www.avaya.com/support). 334 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 335: Post-Upgrade Tasks

    Avaya Support Web Site at http://support.avaya.com. To obtain the post-upgrade service pack file and documentation 1. On the Avaya Support Web site, click on Find Documentation and Downloads by Product Name. 2. Under the letter "I", select IA 770 INTUITY AUDIX Messaging Application.
  • Page 336 8. Select Files to download from the machine I’m using to connect to the server and click Browse for the first field. The S8300 displays the Choose File screen, which allows you to select files from your laptop. Choose File Screen 336 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 337: Starting Ia770 Intuity Audix Messaging

    Post-upgrade tasks 9. Locate the INTUITY AUDIX update file. 10. When you have selected the file, click Open in the dialog box. 11. Click Download. When the files are successfully transferred, the system displays the status screen. 12. Select Messaging Administration from the main menu. 13.

  • Page 338: Verifying Start Up Of Ia770 Intuity Audix Messaging

    1. In the Maintenance Web Interface, under Server, click Process Status. 2. Select Summary and Display once and click View. the View Process Status Results screen displays. View Process Status screen 338 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 339: If Ia 770 Fails To Start After An Upgrade

    If, before the upgrade, the server was serving as an http server for IP phone firmware, download the most recent IP phone firmware bundle available from the Avaya Firmware Download Web site. The firmware bundle reinstates the 46xx IP Phone Web page in Communication Manager and also makes the 46xx IP Phone firmware for the tftp or http server capability of the media server.

  • Page 340: Restoring The 4600-Series Phone Configuration File, If Any

    To check for translation corruption on page 341 To resolve alarms on page 341 To re-enable alarm origination on page 341 To back up the system on page 342 340 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 341 Post-upgrade tasks To check media modules 1. Open a SAT session, and log in as craft (or dadmin). 2. Type list configuration all and press Enter. 3. Verify that the software is communicating with all media modules and that all media modules are listed in the reports.

  • Page 342: If Using Ia770, Converting Switch Integration From Cwy1 To H.323 (Optional)

    CWY1 integration to H.323. The tasks for converting the CWY1 integration to H.323 are explained in Administering the S8300 and S8400 , 07-600788. Media Servers to work with IA 770 342 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 343: Chapter 7: Upgrading An Existing G700 Without An S8300 Using The Upgrade Tool

    Running the upgrade What are the G700 system components A P330 Stack Processor is built into the G700 Media Gateway. (This processor is also known as the Layer 2 switching processor). In addition, the G700 contains: Media Gateway Processor (MGP) ●...

  • Page 344: Chapter 7: Upgrading An Existing G700 Without An S8300 Using The Upgrade Tool

    About the TFTP server To install firmware on a G700 without an S8300 or LSP, you must first copy the firmware files to an external TFTP server on the customer LAN. The TFTP server can be a customer computer or it can be set up on your services laptop.

  • Page 345: Before Going To The Customer Site

    A tar.gz file, which you obtain from a CD-ROM or a website, contains new G700 firmware. To install the firmware on a G700, you must place this tar.gz file on a TFTP server that is connected to the customer’s LAN. The TFTP server can be a customer computer, or it can be your laptop, if you have arranged with the customer to connect your laptop to the LAN.

  • Page 346: Downloading G700 Firmware Files To Your Tftp Directory

    Downloading G700 firmware files to your TFTP directory To install new firmware for the G700 processors and the media modules, you first need to move the new firmware files to a directory on the TFTP server. The installation program reads the new firmware files from this directory on the TFTP server.
  • Page 347 Component Firmware Version Example Format P330 Stack Processor viisa<version id> viisa4_1_6.exe P330 Stack Processor p330<version id> p330Tweb.4.6.6.exe G700 Media Gateway mgp<version id> mgp_24_21_1.bin VoIP Media Module and mm760<version id> mm760v57.fdl Motherboard VoIP 8-port DCP Media Module mm712<version id> mm712v7.fdl 24-port analog Media Module mm716<version id>...

  • Page 348: On-Site Preparation For The Upgrade

    Upgrading an existing G700 without an S8300 using the Upgrade Tool On-site preparation for the upgrade Before installing new firmware on the G700 processors and medial modules you need to prepare on-site by: Accessing the P330 Stack Processor on page 348 ●...

  • Page 349: Determining Which Firmware To Install On The G700

    A list of files in the directory appears. l. Check the directory to make sure the firmware files you want to install are listed. Determining which firmware to install on the G700 You should check the current releases of all devices (LSPs, media gateways, and media modules) to verify which devices need to be upgraded.
  • Page 350 Additionally, the media modules are listed for each media gateway. Because of the potential length of this screen, hot links are provided in each section so you can jump to the other sections. 350 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 351 On-site preparation for the upgrade 8. Enter data for the G700 Media Gateways you want to query. You can select to query all of the devices or you can select individual devices. Enter a common logon ID and password that can be used to access all the gateways that do not have an override value entered.
  • Page 352 9. When you are finished with your selections, click Query. The Query Results screen appears. 10. Note the devices that do not require updates, if any. 352 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 353: Running The Upgrade

    The Schedule Upgrade screen appears. At the bottom of the screen, the system displays all main servers, LSPs, and gateway targets that are administered. 2. Fill in all appropriate fields for the G700 Media Gateway. Click Help for information about the fields on the screen.
  • Page 354 If the customer uses a common logon ID and password for multiple gateways, complete ● the Common G350/G700 Logon Values fields. If the customer has a centralized TFTP server for use by multiple G700 or G350 Media ● Gateways or the customer has a centralized FTP server for use by multiple G350 Media Gateways, complete the Common TFTP/FTP Server Values fields.

  • Page 355: Setting Rapid Spanning Tree On The Network

    To set an edge-port, type set port edge admin state module/port edgeport. For more information on the Spanning Tree CLI commands, see the Avaya P330T User’s Guide (available at http://www.avaya.com/support). This completes the G700 firmware upgrade procedures.
  • Page 356 Upgrading an existing G700 without an S8300 using the Upgrade Tool 356 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 357: Chapter 8: Telephones And Adjunct Systems

    387 ● ASAI co-resident DEFINITY LAN gateway (DLG) on page 387 ● Call center on page 389 ● Avaya Integrated Management on page 392 ● Uninterruptible power supply (UPS) on page 397 ● Terminal server installation on page 399 ●...

  • Page 358: Installation And Wiring Of Telephones And Power Supplies

    607A Avaya Callmaster V ACD Console Digital 606A Avaya CallMaster VI ACD Console Digital Enhanced Attendant Consoles: Digital 302D 62xx series: Analog 6211, 6219 1 of 2 358 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 359: Connecting Telephones

    1. For information on administering 46xx series IP Telephones, see 4600 Series IP Telephone LAN Administrator’s Guide, 555-233-507. Connecting telephones Various analog, digital, and IP telephones can be connected to the G700 Media Gateway. In addition, you may need to install an 808A Emergency Transfer Panel. Examples of these procedures follow: Connecting an analog station or 2-wire digital station ●...
  • Page 360 5. Administer using Administrator Guide for Avaya Communication Manager, 03-300509. Figure 23: 2500-Type Analog Telephone Wiring 2500wire RBP 071996 Figure notes: 1. 2500-Type Analog Station 2. MM711 Analog Media Module, Position 1V301 360 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 361: Connecting An Isdn Bri Station To An Mm720 Media Module

    Installation and wiring of telephones and power supplies Connecting an ISDN BRI station to an MM720 Media Module Each ISDN port on the MM720 Media Module (see Media modules on page 85) supports up to two ISDN BRI stations. Note: The MM720 BRI Media Module cannot be administered to support both BRI Note: trunks and BRI stations at the same time.

  • Page 362: Installing An 808A Emergency Transfer Panel And Associated Telephones

    (REN) is 1.0A. For information on installing the 808A Emergency Transfer Panel, see 808A Emergency Transfer Panel Installation Instructions, which ships with the Emergency Transfer Panel. 362 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 363: Installing And Wiring Telephone Power Supplies

    Installation and wiring of telephones and power supplies Figure 25: 808A Emergency Transfer Panel EMERGENCY TRANSFER PANEL POWER TRUNK/TEST SWITCHES CIRCUIT TRUNK OPTION LOOP GROUND START START BOTH SWITCHES MUST BE THROWN TO ACTIVATE TRUNK OPTION TRANSFER TEST SWITCH NORMAL ACTIVATED OPERATION TRUNK IDENTIFICATION...
  • Page 364 364. Each port network can provide power for up to three attendant consoles. This source of power is preferred for the attendant consoles because it has the same battery backup as the G700 Media Gateway. Adjunct power can be provided locally at the telephone or console by either the 1151B1/C1 or 1151B2/C2 power supply.
  • Page 365 Installation and wiring of telephones and power supplies Figure 27: Example Adjunct Power Connections cydmapwr EWS 052898 Figure notes: 1. Typical display telephone 9. 100P6A patch cord or jumpers 2. Individual power supply (Such as 1151B/ 10. System side of MDF C) (Not used if item 14 is used) 11.

  • Page 366: 1152A1 Mid-Span Power Distribution Unit

    TUV EN 60950 For safety instructions, see Important 1152A1 PDU Safety Instructions on page 367. For installation instructions, see Connecting the 1152A1 PDU cables on page 368. 366 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 367 The 1152A1 PDU is used to power the 46xx series of IP telephones in addition to providing 10/ 100 megabits per second Ethernet connection. Generation 1 Avaya IP telephones can receive power from the 1152A1 using an in-line adapter. This adapter provides the resistive signature so that the 1152A1 allows power to flow to the telephone.

  • Page 368: Connecting The 1152A1 Pdu Cables

    RJ-45 IN RJ-45 OUT End Device Switch/Hub data data data data data data spare DC + spare DC + data data spare DC - spare DC - 368 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 369 Installation and wiring of telephones and power supplies For Data-In ports connect the Ethernet cable leading from the Ethernet Switch/Hub to the Data port. For Data & Power Out ports connect the Ethernet cable leading to the telephone or other end device to the corresponding Data &...

  • Page 370: 1151B1/C1 And 1151B2/C2 Power Supplies

    Important safety instructions for 1151B1/C1 and 1151B2/C2 power supplies on page 371. For installation instructions, see Connecting the 1151B1/C1 or 1151B2/ C2 power supplies on page 372. 370 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 371: Important Safety Instructions For 1151B1/C1 And 1151B2/C2 Power Supplies

    Installation and wiring of telephones and power supplies Important safety instructions for 1151B1/C1 and 1151B2/C2 power supplies Please read the following helpful tips. Retain these tips for later use. When using this power supply, the following safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons: Read and understand all instructions.

  • Page 372: Connecting The 1151B1/C1 Or 1151B2/C2 Power Supplies

    D8 modular plug cables. See Figure 30: 1151B2/C2 Power Supply — Front on page 372. Figure 30: 1151B2/C2 Power Supply — Front pwr_sup1 CJL 051496 372 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 373: Avaya Power Over Ethernet (Poe) Switches

    Installation and wiring of telephones and power supplies Avaya Power over Ethernet (PoE) switches Available PoE Switch Options Data and power are combined in a (PoE) switch and sent over a single cable, thus simplifying power management and cabling infrastructure and saving rack space.

  • Page 374: Power Priority Mechanism

    The available C360 switch models are as follows: C363T converged stackable switch ● This switch has 24 10/100 Mbps ports and two GBIC SFP ports. Figure 31: C363T Converged Stackable switch 374 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 375 Figure 34: C364T-PWR Converged Stackable switch A C360 switch can co-reside in a stack with G700 media gateways and with selected P330 switches. A C360 stack can contain up to 10 switches and up to three backup power supply units.

  • Page 376: Features Of The C360 Converged Stackable Switches

    The use of the IEEE 802.1x standard for port-based network security ensures that only ● authorized clients get network access. 376 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 377 Installation and wiring of telephones and power supplies Up to 20 redundant-port pairs are supported to increase link resiliency. ● Inter-module redundancy is supported with one pair in a stack. The switching time is ● approximately 1 second. Link Aggregation Group (LAG) support of up to 7 trunks, with each trunk having up to 8 10/ ●...

  • Page 378: C460 Converged Multi-Layer Switch

    For enterprises looking to deploy Avaya Communication Manager Communications Applications, the Avaya C460 converged multi-layer switch is a highly resilient network platform designed to provide high-availability support for mixed data and IP Telephony deployments. 378 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 379 Installation and wiring of telephones and power supplies The Avaya C460 features a compact modular six-slot chassis with the following main characteristics: Four I/O slots and two Supervisor slots ● Fully redundant architecture (including switching fabric, supervisor modules and PSUs) ●...

  • Page 380: P333T-Pwr Power Over Ethernet Stackable Switch

    Do not locate this product where the cord will be abused by persons walking on it. Do not overload wall outlets and extension cords as this can result in the risk of line or ● electric shock. 380 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 381: Using The P333T-Pwr Switch

    The P333T-PWR Power over Ethernet Stackable Switch can be used to power 46xx series IP telephones in addition to providing a 10/100 megabits per second Ethernet connection. The switch can form part of a stack with the G700 Media Gateway or members of the P330 stackable switching system.

  • Page 382: Connecting The Cables

    Use a crossover cable when connecting the Avaya P333T-PWR switch to a Note: switch or hub. 3. Check that the appropriate link (LNK) LEDs light up. 382 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 383: Complete The Telephone Installation Process

    Complete the telephone installation process Complete the telephone installation process Consult the planning documentation to obtain the necessary information to complete the installation. Part of the final process involves: Installing the coupled bonding conductor on page 383 ● Installing over-voltage and sneak-current circuit protection on page 384 ●...

  • Page 384: Installing Over-Voltage And Sneak-Current Circuit Protection

    - Gas tube with heat coil: 4B1E-W - Solid state with heat coil: 4C1S - IROB: 146C (4-lines) or 146F (25-lines) WARNING: Only service-trained personnel must install these circuit protection devices. WARNING: 384 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 385: Ia 770 Intuity Audix Messaging Application

    IA770 INTUITY AUDIX Messaging, Release 3.0, Installation, Upgrades, and Troubleshooting, 11-300532. The IA 770 INTUITY AUDIX Messaging Application runs on a G700 Media Gateway controlled by an S8300 Media Server. Without the need for additional hardware, IA770 INTUITY AUDIX software processes touchtones, converts messages to the G.711 format, and converts text to speech.

  • Page 386: Where Is The Ia770 Location And Software

    IA770 INTUITY AUDIX automatically. For complete information on IA 770 INTUITY AUDIX Installations Avaya IA770 INTUITY AUDIX Messaging, Release 3.0, Installation, Upgrades, and Troubleshooting, 11-300532. 386 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 387: Intuity Audix Lx Messaging System

    INTUITY AUDIX LX messaging system INTUITY AUDIX LX messaging system The process of integrating an INTUITY AUDIX LX system with an Avaya S8300 Media Server involves a series of tasks to prepare the switch to work with the INTUITY AUDIX LX system.

  • Page 388: Procr Administration Task Summary (For The S8300 Media Server)

    A CTI link must be administered before a link number can be entered. For more Note: information and detailed procedures, refer to CallVisor® ASAI Technical Reference, 555-230-220. 388 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 389: Supported Ethernet Interfaces

    G700 Media Gateway Call center The S8300 Media Server provides a excellent solution for a small call center. The S8300 Media Server with the G700 Media Gateway supports the following call center capabilities: All three Avaya call center packages: ●...

  • Page 390: About Avaya G700 Announcement Software

    Backup and restore over Recording Use PC or telephone Use PC or telephone Method File portability to multiple DEFINITY or Communication Manager servers 1 of 2 390 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 391 Call center Table 26: Comparison between the G700 Announcement software and the VAL circuit pack (continued) Area TN2501AP (VAL) circuit Avaya G700 description pack announcement software Playback quality Toll quality Toll quality Backup speed 2.6 seconds for each 2.6 seconds for each...

  • Page 392: Avaya Integrated Management

    Avaya ATM WAN Survivable Processor Manager workstation. Once translations are uploaded, administrators can then download them from the workstation to a maximum of 15 separate ATM WSP Media Servers using LAN connectivity. 392 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 393: Avaya Directory Enabled Management

    HP OpenView NMS, and includes applications that allow customers to manage network devices. These applications include: Avaya MultiService Address Manager — displays a centralized list of hosts in the network, ●...

  • Page 394: Avaya Multiservice Smon Manager

    Avaya Network Management Console with VoIP SystemView supports converged network environments composed of multi-vendor equipment from key vendors and will be enhanced to support all Avaya IP voice systems and data devices to create a full convergence solution. Avaya MultiService SMON Manager Avaya MultiService SMON Manager monitors the Ethernet and provides complete visibility of all switched traffic in the network.

  • Page 395: Avaya Site Administration

    Avaya Terminal Emulator Avaya Terminal Emulator is a Windows (98/NT/2000) application that provides direct connectivity capabilities. It can be run either as a standalone application or run from Avaya Site Administration. Avaya Terminal Emulator includes the following features: Connection List — lets you store and organize information about the systems to which you regularly connect and allows you to connect to them by double-clicking.

  • Page 396: Avaya Voice Announcement Over Lan Manager

    Quality of Service (QoS) measurements for VoIP systems. Avaya VoIP Monitoring Manager offers a client GUI accessible from your LAN or using remote access. Avaya VoIP Monitoring Manager can generate traps associated with VoIP QoS sent to any NMS, and can receive RTCP packets from IP telephones, IP soft phones, VoIP engines (on G700 Media Gateways), and Prowler boards.

  • Page 397: Uninterruptible Power Supply (Ups)

    The Avaya 1000-2000 VA online Uninterruptible power systems (UPSs) provide power protection for telecommunications systems and equipment. Avaya UPSs are a cost-effective measure to avoid costly downtime. The Avaya UPS provides complete isolation from power disturbances to protect customer’s data and equipment. It can keep the phones up and ensure network reliability, but it also provides customizable alarm and monitoring capabilities.
  • Page 398 1. This table provides typical information. Runtimes are approximate and may vary with equipment, configuration, battery age, temperature, etc. Full Details on these units can be found in Hardware Description and Reference for Avaya Communication Manager, 555-245-207. You can also go online to find out the latest details about UPS technology at http://www.avayaups.com/avaya/default.asp.

  • Page 399: Terminal Server Installation

    Terminal server installation Terminal server installation This section provides information on connecting adjunct equipment to a G700 or G350 Media Gateway with an S8300 Media Server using a terminal server (Figure 36: Switch-to-adjunct LAN connectivity through a terminal server). Avaya supports the IOLAN+ 104 terminal server.

  • Page 400: What Are The Distance Limits For The Terminal Server

    However, to achieve greater distance limits, the switch’s LAN hub/router may be connected to a WAN and the hub/router for the terminal server also connected to the same WAN. 400 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 401: How Is The Terminal Server Cabling Connected

    Terminal server installation How is the terminal server cabling connected Figure 37 shows the connection between the terminal server port and a call accounting system. Figure 37: Stand-alone call accounting system link using a terminal server Standalone Call Accounting 259A Adapter, 356A Adapter (Jack #1), or Switch 258B Adapter (Jack #1)

  • Page 402: Administering The Iolan

    To administer the IOLAN+ the first time, you must connect a PC or laptop to the RS232 Port 1 on the IOLAN+ terminal server. Follow these typical steps: Note: Depending on the computer’s COM port, you may not need all of these pieces. Note: 402 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 403 Terminal server installation To connect the IOLAN+ 1. Connect the DB9 end of the DB9-to-DB25 cable to the COM port on the PC or laptop. 2. Connect the DB25 end to the null modem adapter. 3. Connect the other end of the null modem adapter to the DB25 to RJ45 cable. 4.
  • Page 404 Terminal configuration organised by port. quit Return to connections menu. server Examine/modify Server parameters. stats Examine Server statistics. Password ___________________________________________________________________________ IOLAN PLUS v4.02.00 a CDi iolan-st 404 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 405 Terminal server installation 5. Type iolan, the default password, and press ENTER. The Administration Menu changes, offering more options. 6. Select server and press ENTER to view the Server Configuration menu. ** Administrator ** SERVER CONFIGURATION Terminal: 2 Name [iolan Debug mode IP address [123.45.67.89 ]...

  • Page 406: Navigating The Iolan+ Terminal Server

    Use the arrow keys to move to a menu item. ● Use the TAB key to move from field to field horizontally. ● Use the ENTER key to choose an item. ● 406 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 407: Administering The Gateway

    Terminal server installation Administering the gateway Note: If the S8300 Media Server and IOLAN+ are in the same subnet, skip this step. Note: To administer the gateway for IOLAN+ 1. Select Admin mode > Password and press ENTER. 2. Type iolan and press ENTER. 3.
  • Page 408 ● Flow ctrl: xon/xoff ● IP addresses: leave blank ● Mask: leave blank ● Access: Remote ● Authentication: None ● Mode: Raw ● Connection: None ● 408 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 409: Testing Connectivity Through The Iolan

    Terminal server installation Host: leave blank or enter S8300 Media Server IP Address ● Remote Port: 0 ● Local Port: must match the value of Remote Port on the IP Services screen of the ● Communication Manager software 6. Press ENTER and select Save & Exit to effect the changes. 7.
  • Page 410 After you have successfully administered and validated the connection between the adjunct and the S8300 Media Server through the IOLAN+, you can disconnect the laptop or other PC from the IOLAN+. No further IOLAN+ administration is required. 410 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 411: Potential Failure Scenarios And Repair Actions

    Terminal server installation Potential failure scenarios and repair actions If a link goes down between the terminal server and the switch, you must reboot the terminal server for the link come back up. If you are performing a software upgrade or if a system reset occurs, you must reboot the terminal server to restore the link.
  • Page 412 SESSION LAYER TIMERS Service Reliable Packet Resp Session Connect SPDU Connectivity Type Protocol Timer Message Cntr Cntr Timer CDR1 8. Press ENTER to save your changes. 412 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 413: Call Detail Recording (Cdr)

    CDR equipment connects to one of the two IP connections (EXT 1 or EXT 2) on the front of the G700 or G350 Media Gateway. As with C-LAN connections, the CDR adjunct may be a terminal server or a CDR application using RSP.

  • Page 414: Administering Cdr Parameters

    You must administer CDR parameters to let the system know that the adjunct is connected through TCP/IP. For details on all fields on the CDR System Parameters screen, see Administrator Guide for Avaya Communication Manager, 03-300509. 414 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 415 Call detail recording (CDR) To administer CDR parameters 1. Type change system-parameters cdr and press RETURN. The CDR System Parameters screen appears. change system-parameters cdr Page 1 of CDR SYSTEM PARAMETERS Node Number (Local PBX ID): CDR Date Format: month/day Primary Output Format: unformatted Primary Output Endpoint: CDR1 Secondary Output Format: unformatted Secondary Output Endpoint: CDR2...

  • Page 416: Testing The Switch-To-Adjunct Link

    If a link does not come up immediately, use the busyout cdr-link and release cdr-link commands to bring up the link. Additional administration procedures for CDR equipment are provided in the Administrator Guide for Avaya Communication Manager, 03-300509. 416 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 417: Reliable Data Transport Tool (Rdtt) Package

    Avaya provides this free software application to help vendors and customers develop CDR applications that use the reliable session protocol to collect CDR data from an Avaya Media Server. The Reliable Data Transport Tool (RDTT) is a testing tool and thus is not supported by Avaya.

  • Page 418: Installing The Rdtt Package

    Guide for Avaya Communication Manager, 03-300509. Printers For connecting a printer to a G700 or G350 Media Gateway, see Terminal server installation page 399 for more information. 418 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 419: Ds1/T1 Cpe Loopback Jack

    This section provides information on how to install and use a DS1 loopback jack to test the DS1 span between the Avaya Media Server or Gateway and the network interface point. The loopback jack is required when DC power is at the interface to the integrated channel service unit (ICSU).

  • Page 420: Installing A Loopback Jack Without A Smart Jack

    Do not remove the loopback jack after installation. This is not a test tool and Note: should always be available to remotely test a DS1 span. 420 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 421: Administering A Loopback Jack

    DS1/T1 CPE loopback jack Administering a loopback jack To administer a loopback jack 1. At the management terminal, type change ds1 location where location is the DS1 interface circuit pack corresponding to the loopback jack. 2. Verify that the near-end CSU type is set to integrated. 3.

  • Page 422: Checking The Integrity Of Local Equipment

    XXX is the administered number of the G700 or G350 (for example, 002), and VS is the slot number on the G700 or G350 of the Media Module (for example, V3). The V is not a variable and needs to be included in the command exactly where shown. A sample address for a DS1 circuit pack on a G700 or G350 Media Gateway might look like this: 002V3.

  • Page 423: Testing The Integrity Of Data Sent Over The Loop

    1. At the SAT, type clear meas ds1 loop XXXVS to zero out the bit-error counter. where XXX is the administered number of the G700 or G350 (for example, 002), and VS is the slot number on the G700 or G350 of the Media Module (for example, V3).
  • Page 424 3-in-24 pattern error detector is operating. 6. Type test ds1-loop XXXVS inject-single-bit-error where XXX is the administered number of the G700 or G350 (for example, 002), and VS is the slot number on the G700 or G350 of the Media Module (for example, V3).
  • Page 425 DS1/T1 CPE loopback jack 9. Type test ds1-loop location end-loopback/span-test to end the test. Wait about 30 seconds for the DS1 to reframe on the incoming signal and clear DS1 facility alarms. Use Table 30: Evaluation of DS1 loopback test results on page 425 to evaluate the test results and to determine the solution.

  • Page 426: Testing The Ds1 Span From The Smart Jack To The Network Interface Termination Or Fiber Multiplexer (Mux)

    3. Run a far-end MM710 line loopback, using the following procedure: a. From the SAT, type test ds1-loop XXXVS far-csu-loopback-test-begin , where XXX is the administered number of the G700 (for example, 002), and VS is the slot number on the G700 of the Media Module (for example, V3).
  • Page 427 6. RJ-48 to network interface (up to 1000 ft. 2. Span section 2 [305 m]) 3. Span section 3 7. Loopback jack 4. G700 or G350 Media Gateway 8. Network interface smart jack 5. E1/T1 port on an MM710 9. Interface termination or fiber multiplexer (MUX) multi-media module 10.
  • Page 428 4. G700 or G350 Media Gateway 9. Network interface smart jack 5. E1/T1 port on an MM710 10. Interface termination or fiber multiplexer (MUX) multi-media module 11. Central office 428 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 429 2. Span section 2 7. Dumb block (extended demarcation) 3. Span section 3 8. Loopback jack 4. G700 or G350 Media Gateway 9. Network interface smart jack 5. E1/T1 port on an MM710 10. Interface termination or fiber multiplexer (MUX) multi-media module 11.

  • Page 430: Testing A Loopback Jack Without A Smart Jack

    3. G700 or G350 Media Gateway 7. Dumb block (demarcation point) 4. E1/T1 port on an MM710 8. Interface termination or fiber multiplexer (MUX) multi-media module 9. Central office 430 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 431 1. Span section 1 5. RJ-48 to network interface (up to 1000 ft. [305 m]) 2. Span section 2 6. Loopback jack 3. G700 or G350 Media Gateway 7. Dumb block (demarcation point) 4. E1/T1 port on an MM710 8. Repeater multi-media module 9.

  • Page 432: Test Loopback Jack Without Smart Jack

    If this test fails, the problem is in the service provider’s wiring. If the test passes, the problem is in the cable between the loopback jack and the “dumb” block. Replace the loopback jack. 432 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 433: Configurations Using Fiber Multiplexers

    DS1/T1 CPE loopback jack Configurations using fiber multiplexers Use the loopback jack when customer premises DS1 wiring connects to an on-site fiber multiplexer (MUX) and allows wiring to the network interface point on the MUX to be remotely tested. This requires that the MM710 CSU be set so it can be used on DS1 wiring to the MUX. Fiber MUXs can take the place of Interface termination feeds as shown in Figure 39 through...

  • Page 434: External Modems

    S8300/700, S8500, or S8700/S8710 configuration. This modem is used for sending alarms, as well as for remote dial up to the server for maintenance and administration. 434 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 435: Configuring The Mt5634Zba-Usb-V92 Modem

    The Multi-Tech modems do not require administration if used in the United States. In non-US countries, these modems may require administration. For the full range of modem options, see the Administrator Guide for Avaya Communication Manager, 03-300509. Issue 9.1 June 2006...

  • Page 436: Busy Tone Disconnect Equipment For Non-U.s. Installations

    The customer-provided busy tone disconnect adjunct detects busy tone disconnects of incoming calls on loop-start, 2-wire, analog trunks. In some non-U.S. countries where a G700 or G350 Media Gateway is used, the PSTN sends busy tone as the disconnect signal. Therefore, the S8300 Media Server, G700 Media Gateway, or G350 Media Gateway requires a busy tone disconnect adjunct.

  • Page 437: Music-On-Hold

    (LINE 1 or LINE 2) to a customer-supplied music source on a G350 Media Gateway On a G700 or G350 Media Gateway, the music-on-hold feature is connected through a port on an MM711 Analog Media Module or, for a G350 Media Gateway only, an MM714 Analog Media Module, or the analog LINE ports of the integrated analog media module.
  • Page 438 Follow the manufacturer’s instructions to properly connect the music source to the KS-23395-L3 coupler. Normally, you simply use an RCA cord. 4. Administer the switch for the new equipment. 438 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 439 4. KS-23395-L4 coupler 8. Music source To connect an unregistered music-on-hold source to a G700 or G350 Media Gateway using a KS-23395-L4 coupler: 1. Connect one end of an RJ-45 cable to a port in the MM711 Analog Media Module.

  • Page 440: Installing A Registered Music Source On A G700 Or G350 Media Gateway

    Installing a registered music source on a G700 or G350 Media Gateway Figure 47 show the connections for the music-on-hold feature on a G700 Media Gateway for a registered source. Note: The G350 Media Gateway’s physical connection with the MM711 Analog Media...

  • Page 441: Paging And Announcement Equipment

    Loudspeaker Paging screen. The G700 or G350 Media Gateway does not support an auxiliary trunk circuit pack. Therefore, the loudspeaker feature through an auxiliary trunk is not supported on a G700 or G350 Media Gateway. Users on a G700 or G350 Media Gateway controlled by an S8700/S8710 or S8500 can also access the loudspeaker paging feature if equipment is physically connected to a TN763 auxiliary trunk circuit pack in an PN carrier of an the S8700/S8710 or S8500 system.

  • Page 442: Adjunct Information Sources

    Avaya CMS R12 Sun Blade 100/150 Workstation Hardware Installation, Maintenance, and ● Troubleshooting (585-215-783) Avaya CMS Sun Fire V880 Computer Hardware Installation, Maintenance, and ● Troubleshooting (585-215-116) 442 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 443: Intuity Audix Messaging Systems

    Release 2.0 ASAI Technical Reference, 555-230-220 on the Avaya Communication Manager Release 2.0 ASAI Documents CD-ROM, 585-246-801. Another document related to ASAI is Avaya CVLAN Server 9.0 for Linux Installation and Basic Administration, which is available at http://avaya.com/support. Click the following links: Support>Technical Database>Contact Centers/CRM>CTI>CVLAN Server for...

  • Page 444: Avaya Ec500 Extension To Cellular And Off-Pbx Stations

    Motorola WSN User Guide ● Call Accounting Systems For information on installing Call Accounting Systems, see the online help or documentation included with the eCAS software CD-ROM 444 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 445: Section 3: G700 Installation And Upgrades - Manual Procedures

    - manual procedures This section contains manual procedures to install or upgrade an Avaya G700 Media Gateway controlled by an Avaya S8300, S8500, or S8700-series Media Server. Information on connecting telephones and adjuncts to the G700 is presented in...

  • Page 446: About The Installation Roadmap And Task Lists

    Use Checklist 1 to install a G700 Media Gateway with the following characteristics: The G700 has an S8300 Media Server configured as the primary controller ● The G700 has an S8300 Media Server configured as an LSP and is controlled by an ● S8300, S8400, S8500, or an S8700-series Media Server.
  • Page 447 About the Installation Roadmap and Task Lists For help with connecting to and logging in to the G700 or S8300, see About connection methods on page 63. Checklist 1: Manually install new G700 with an S8300 (Primary or LSP) Major Tasks...
  • Page 448 - Back up the system Controller) on page 541 - Check planning documentation - Connect and administer test endpoints - Complete electrical installation - Enable adjunct systems 2 of 3 448 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 449: Install A New G700 Without An S8300

    Install a new G700 without an S8300 Use Checklist 2 to install a G700 Media Gateway with the following characteristics: The G700 does not have an S8300 and is controlled by an external S8300, S8400, S8500, ● or S8700-series Media Server.
  • Page 450 Complete the Installation - Check planning documentation Process on page 588 - Connect and administer test endpoints - Complete electrical installation - Enable adjunct systems 2 of 2 450 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 451: Upgrade An Existing G700 With An S8300A To R3.0

    Use Checklist 3 to upgrade a G700 Media Gateway with the following characteristics: The G700 has an S8300A Media Server configured as the primary controller. ● The G700 has an S8300A Media Server configured as an LSP and is controlled by either ● an S8300, S8400, S8500, or S8700-series Media Server.
  • Page 452 Checklist 3: Task list to manually upgrade an existing G700 with an S8300A (R1.x or R2.x to R3.0) (continued) Major Tasks Subtasks Upgrading the S8300A - Install the pre-upgrade service pack page 615 - Linux Migration Backup - Replace the S8300A...

  • Page 453: Upgrade An Existing G700 With An S8300B To R3.0

    Use Checklist 4 to upgrade a G700 Media Gateway with the following characteristics: The G700 has an S8300B Media Server configured as the primary controller. ● The G700 has an S8300B Media Server configured as an LSP and is controlled by either ● an S8300, S8400, S8500, or S8700-series Media Server You will use Chapter 12 with this checklist.
  • Page 454 Checklist 4: Task list to manually upgrade an existing G700 with an S8300B (R2.0.x to R2.2.x) (continued) Major Tasks Subtasks Upgrade the G700 - Verify contents of the tftp directory Firmware on page 702 - Determine which firmware to install...

  • Page 455: Checklist 5

    Upgrade an existing G700 without an S8300 Use Checklist 5 to upgrade a G700 Media Gateway with the following characteristics: The G700 does not have an S8300 and is controlled by an external S8300, S8400, S8500, ● or S8700-series Media Server You will use Chapter 13 with this checklist.
  • Page 456 456 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 457: Chapter 9: Manual Installation Of A

    The hard drive contains only the remastering program (RP) software, which remasters the hard drive and installs the Communication Manager Software from the Server CD. To install the software, you need to have the Avaya TFTP Server installed on your laptop or use an external USB CD-ROM drive.

  • Page 458: Installation Overview

    Installation Overview About G700 components A P330 stack processor is built into the G700 Media Gateway. (This processor is also known as the Layer 2 switching processor). The G700 also contains an MGP processor, a VoIP processor, and media modules. Updating the firmware for one or more of these processors and/ or media modules is a required part of most S8300 software upgrades.

  • Page 459: System Access

    Before the P330 stack processor is configured with an IP address, the only way to access it is with a direct connection from your laptop to the services port on the G700. With this connection, you can assign the IP addresses to the G700 processors, which can then be accessed over the customer LAN.

  • Page 460: Connecting Directly To A Target S8300

    - Opening the Web interface and using the main menu 2. Upgrade the G700 firmware by: - Opening the Web interface and using the Avaya Installation Wizard or the Upgrade Tool - Opening a telnet session to the S8300, and then telnet to the P330 stack processor...

  • Page 461: Connecting Using The Customer's Lan

    - Opening the Web interface on the S8300 and using the main menu 2. Upgrade the G700 firmware by: - Opening the Web interface on the primary server and using the Avaya Installation Wizard or Upgrade Tool - Opening a telnet session to the P330 stack processor and perform the installation...

  • Page 462: Installing Tftp Server (Or Obtaining Usb Cd-Rom Drive)

    You must have the Avaya TFTP server software installed on your laptop or take a USB CD-ROM drive to the site. If you do not already have the Avaya TFTP server installed on your laptop, you can obtain the software from the Avaya Support website and install it as described in Appendix D: Install the Avaya TFTP server.

  • Page 463: Getting The Serial Number Of The G700, If Necessary

    Getting the Serial Number of the G700, if Necessary For a new installation of a G700 with an S8300, you need the serial number of the G700 Media Gateway in order to complete the creation of the customer’s license file on the rfa.avaya.com web site.

  • Page 464: If Using Ia770, Obtaining Service Pack And Language Files

    Manager release (for example, Avaya Communication Manager Software Updates for 3.1). 5. Scroll down the page to find a link called Latest Avaya Communication Manager x.x.x Software Update (where x.x.x is the release number). After this link, there should be a link starting with “PCN: “Click on this link to read about the release and software load to which this service pack applies.

  • Page 465: Obtaining An Ia770 Service Pack File

    Avaya Support web site. To obtain an IA770 service pack file 1. On the Avaya Support website, double click on Messaging in the list on the left. 2. Scroll down to the INTUITY links and double click on IA 770 INTUITY AUDIX Messaging Application.
  • Page 466 The Avaya authentication file contains the logins and passwords to access the S8300 media server. This file is updated regularly by Avaya services personnel, if the customer has a maintenance contract. All access to Communication Manager from any login is blocked unless a valid authentication file is present on the S8300 media server.
  • Page 467 Also, the ART process is available only to Avaya personnel. You need an ART login ID and password, which you can set up at the ART web site. Non-Avaya personnel must contact their service support or customer care center for INADS addresses, if required.

  • Page 468: Install The S8300

    Installing Communication Manager Software Note: You cannot use the SSH protocol to access the hard drive on an S8300 Media Note: Server that has never been installed. 468 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 469: Setting Telnet Parameters

    3. Avaya recommends using a UPS backup for media servers. If a UPS is present, make sure the G700 is plugged into the UPS. 4. Verify that all Ethernet connections are secure, to ensure the file transfer process is not interrupted.
  • Page 470 CD-ROM drive to one of the USB ports on the S8300B and insert the Unity CD in the drive. To begin the upgrade 1. Click Start > Run to open the Run dialog box. 470 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 471 However, you can upgrade the Communication Manager software using the procedure described in Chapter 12: Manual upgrade of an existing S8300B and G700 to R3.1 and then return to this chapter. To upgrade using the procedure in Chapter 12: Manual upgrade of an existing S8300B and G700 to R3.1...
  • Page 472 CD drive connected to the USB port. If you do not have the TFTP server running on the laptop, and a CD drive is not attached to a USB port, you will see the Select Installation Media screen: 472 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 473 Install the S8300 The Select Installation Media screen If you see the Select Installation Media screen: a. Start up the TFTP server on your laptop, or connect a USB CD-ROM drive to one of the USB ports. b. Insert the unity CD in the laptop or USB drive. c.
  • Page 474 Manager software and reports the progress. Communication Manager installation progress These processes take 15–30 minutes. When the media server is ready to reboot, the following screen flashes for about 5 seconds. 474 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 475: Verifying Software Version

    Install the S8300 Software and firmware update reminder When the installation is complete, the CD drive door opens and the system reboots automatically. The reboot takes 1–3 minutes without the IA770 application, and much longer if the IA770 is present. In the event you used the laptop TFTP server and you have a problem with power and the S8300 does not reboot, there are two methods of recovery: Use the USB CD-ROM to plug into the S8300 and repeat the remastering process using...

  • Page 476: Copying Files To The S8300 Hard Drive

    Since the system is now running a new software release, you must login with the Note: initial craft ID and password. (You cannot use dadmin at this point.) 2. Under Miscellaneous click Download Files. 476 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 477 Install the S8300 Download Files screen 3. Select "Files to download from the machine I’m using to connect to the server" and browse to each file you want to copy to the S8300. Leave the “Install this file on the local server” checkbox unchecked.

  • Page 478: Verifying The Time, Date, And Time Zone

    (within about 5 minutes). Installing License and Authentication Files To install license and authentication files 1. Under Security, select License File. The License File screen displays. 478 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 479 Install the S8300 License File Screen 2. Select "Install the license file I previously downloaded" and click Submit. The system tells you the license is installed successfully. 3. Under Security, select Authentication File. The Authentication File screen displays. Install Authentication Screen 4.

  • Page 480: Saving Translations

    If this warning screen appears, close the SSH session, wait about 5 minutes, and CAUTION: try again. 2. At the SSH prompt, type cd /var/home/ftp/pub and press Enter to access the FTP directory. 480 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 481: Configuring The S8300

    Install the S8300 3. At the prompt, type ls -ltr and press Enter to list files in the FTP directory. The S8300 displays a list of files in the FTP directory. 4. Verify that the directory contains the update .tar.gz file you have uploaded, if any. 5.
  • Page 482 - For an upgrade, perform the backup, as described in To back up the system page 541. 3. Click Continue. The Select Method screen appears. 482 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 483 With this option, the wizard guides you through the screens to configure all of the IP services. Note: This option is for the built-in Web Interface configuration wizard, not the Avaya Note: Installation Wizard (IW). If you are upgrading an existing system, you may also click Configure individual services.
  • Page 484 6. Enter the host name for this server in the Host Name field (see your planning forms). The host name uniquely identifies this server. CAUTION: If the S8300 on the G700 is hosting an IA 770 INTUITY AUDIX Messaging CAUTION: Application with Digital Networking, the name must be 10 characters or less.
  • Page 485 Install the S8300 Configure Ethernet Interfaces Screen 8. Use your planning forms to complete the fields for the: Ethernet 1: Control Network ● - IP Address server1 (hostname) assigned to the S8300 Media Server. Check your planning forms. - Gateway with the IP address of the default gateway of the subnet. - Subnet mask with the value of the subnet mask of the hosting subnet.
  • Page 486 NIC connected to a LAN to which the LSP or the ESS server is also connected. The ESS server or the LSP must be able to ping to the address. Consideration should be given to 486 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 487 Install the S8300 which interface you want the file sync to use. Avaya recommends the use of the customer LAN for file sync. Note: The CLAN boards must be TN799DP running version 5 or greater firmware. Be Note: sure to check the firmware version for these boards on the S8500 or S8700-series.
  • Page 488 - In the DNS Domain field, enter the name for the part of the network on which the DNS server(s) reside (for example, mycompany.com). Internet domains are sets of addresses generally organized by location or purpose. 488 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 489 Install the S8300 - In the Search Domain fields, 1 to 5, enter the names of the domains that will be searched, in order, if a user enters an unqualified or incomplete name (such as a host name only without its domain). Note: For Search Domain 1, enter the same domain name you entered in the DNS Note:...
  • Page 490 (for example, this or another media server may be acting as an LSP standby unit), and an external time source is not available to provide 490 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 491 Install the S8300 synchronization between the units. Select this option to enable NTP and use its own clock as a time source. You need to set up the time clock with Set Server Time/Timezone option. You need to set the server clock using the Set Server Time / Timezone screen. You can do this now, then return to the Configure Server window.
  • Page 492 Automatic Registration Tool (ART) for the INADS IP address, if necessary page 467. Click Continue. The next Warning screen indicates that the data entry process has concluded and that the system is ready to be configured. 492 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 493 Install the S8300 Warning Screen Note: This is the final step in configuring the system. When you click Continue, all the Note: configuration information will be written to disk and implemented. This step normally completes in about 5 minutes. This is your last chance to cancel or correct the configuration. 24.

  • Page 494: Providing The Keys.install File (If Necessary)

    Manual installation of a new G700 with an S8300 Updating System Files Screen When the process is complete, you will receive a notification. 28. Click Close Window and continue the configuration of the G700 Media Gateway on the command line interface. Providing the keys.install File (If Necessary) Use this procedure only if you selected one of the customer-provided keys options in the previous procedure.
  • Page 495 Install the S8300 To create the key file 1. On a directly connected laptop or other computer, create a flat-text file named keys.install, with the correct keys information using any ASCII application (for example, Notepad). 2. Upload the keys.install file using the Upload Files to Server screen as described earlier. 3.

  • Page 496: Setting The Media Server's Time

    NTS and NTP will shut down. You need to set the server's clock now so that synchronization can take place. 4. When finished, click Continue. 496 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 497: Configure The G700 Media Gateway

    Assigning IP Addresses of the G700 Media Gateway Components This section describes how to assign the IP addresses and IP routes to the G700 Media Gateway and its components. The IP addresses should be available to you on the IP Addressing Planning Form.
  • Page 498 Checking for IP connections ● To access the P330 stack processor 1. Set up a direct connection to the G700 Console (serial) port and access the P330 stack processor using Hyperterminal (or similar terminal emulation application). 2. Login as root.
  • Page 499 The route net and route host tables appear. Verify that the information is correct. After you have configured the P330 stack processor, you assign an IP address to the G700 Media Gateway Processor (MGP). Your first task is to check the serial number of the MGP.
  • Page 500 If there is a difference, the serial number in the displayed list is correct.You will need this later. After you have assigned an IP address to the G700 processor, telnet directly to the G700 media gateway processor and login (the login name and password are provided in the planning documentation).
  • Page 501 10. At the MG-???-1(super)# prompt, type configure to reach the configuration level of the command line interface. 11. Type show interface mgp to verify that the G700 media gateway has the correct IP address. To assign the default IP route to the G700 media gateway 1.

  • Page 502: Checking For Ip Connections

    2. Check that the same number of packets transmitted were also received. 3. Type ping voip v0 <IP_address> <IP_address> is the address of the G700, or any other functioning endpoint on the customer’s LAN. Ping results appear on the screen, similar to the following example.

  • Page 503: Setting Up The Controller List For The G700

    This list begins with the IP address of the primary controller. In the event that the G700 media gateway loses contact with its primary controller, it will seek to re-register with the primary controller first, then with the other controllers on this list. The other controllers are S8500 or S8700/S8710/S8720 media servers that can act as the primary controller, or S8300 media servers configured as Local Survivable Processors (LSPs).
  • Page 504 3. Select Yes at the dialog box that asks if you want to continue. The G700 media gateway processor resets. The LEDs on the G700 media gateway and the media modules flash. These elements each conduct a series of self-tests. When the LEDs on the media modules are extinguished and the active status LEDs on the G700 media gateway are on, the reset is complete.

  • Page 505: Setting The Lsp Transition Points

    NO and the H248 Link Status says DOWN. Setting the LSP Transition Points You must set the length of time that the G700 searches, in the event of a network problem, for primary controllers (for example, additional CLAN connections) with which to register. After this search time has elapsed, the G700 will search for an LSP with which to register.

  • Page 506: Configuring An X330 Expansion Module (If Necessary)

    S8300, <#_of_primary> must be 1. Configuring an X330 Expansion Module (If Necessary) User Guides and Quick Start Guides for the expansion modules are available on the Avaya Support web site: To obtain the appropriate Avaya Support Web site document 1.

  • Page 507: Verifying The Contents Of The Tftpboot Directory

    Media Server command line interface. To copy firmware files to the /tftpboot directory of an S8300 Media Server, do the following: a. Use SSH, Avaya Site Administration, or another tool to access the S8300 Media Server command line. b. Log in as craft.
  • Page 508 To determine if new firmware is required for the MGP, VoIP module, and installed media modules 1. Type session mgp 2. At the MG-001-1(super)# prompt, type show mg list_config The system displays the list of software. 508 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 509: Installing New Firmware On The P330 Stack Processor

    A. If the list shows A, you will upgrade B. 4. Refer to the VOIP FW column and row for slot V0 (same row occupied by the G700 information) to see if the number matches the VoIP firmware identified in your planning forms.

  • Page 510: Installing New Firmware On The G700 Media Gateway Processor

    Installing new firmware on the G700 Media Gateway Processor To install MGP firmware 1. At the P330-1(configure)# prompt, type session mgp to reach the G700 media gateway processor. 2. Type configure at the MG-???-1(super)# prompt to enter configuration mode, which will change the prompt to MG-???-1(configure)#.
  • Page 511 7. Select Yes at the dialog box that asks if you want to continue. The G700 media gateway processor resets. The LEDs on the G700 media gateway and the media modules flash. These elements each conduct a series of self-tests. When the LEDs on the media modules are extinguished and the active status LEDs on the G700 media gateway are on, the reset is complete.

  • Page 512: Installing New Firmware On The Media Modules

    5. After you have upgraded all the media modules, verify that the new versions are present. At the MG-???-1(configure)# prompt, type show mg list_config The list of software appears. 512 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 513 8. Type reset <module #> where <module #> is the number of the G700 in the stack. 9. When the reset is finished, type show mm to verify the upgrade. To release board (if media module was busied out) 1.

  • Page 514: Setting Rapid Spanning Tree On The Network

    To set an edge-port, type set port edge admin state module/port edgeport. For more information on the Spanning Tree CLI commands, see the Avaya P330 User’s Guide (available at http://www.avaya.com/support). Retrieving IA770 service pack files, if any If IA770 is being used, a post-upgrade service pack for IA770 may be required.
  • Page 515 Install New Firmware on the G700 To obtain the post-upgrade service pack file and documentation 1. On the Avaya Support Web site, click on Find Documentation and Downloads by Product Name. 2. Under the letter "I", select IA 770 INTUITY AUDIX Messaging Application.

  • Page 516: Administer Communication Manager

    A separate, possibly remote, S8300. ● In the first case, the G700/S8300 you installed is a standalone (or “ICC”) configuration. In the second case, the S8300 you installed is configured as an LSP. Perform one of the following two administration procedures in this section: Administering an S8300 primary controller ●...

  • Page 517: Assigning Node Names And Ip Addresses For The Lsps

    Administer Communication Manager In this section, you will use the SAT interface to: Assigning Node Names and IP Addresses for the LSPs ● Administering Network Regions ● Associating LSPs with Network Regions ● Administering IP Interfaces ● Identifying LSPs to the S8300 primary controller ●...

  • Page 518: Administering Network Regions

    3. Press F3 (Enter) when complete. Administering Network Regions Before assigning an IP network region to a G700, you must define network region on the IP Network Region form. After a network region is defined, you can assign it to the various network elements (servers, gateways, IP phones).

  • Page 519: Associating Lsps With Network Regions

    Keep-Alive Interval (sec): 5 Keep-Alive Count: 5 2. If necessary, complete the fields as described in ‘‘Administration for Network Connectivity for Avaya Communication Manager, 555-233-504.’’ Note: It is strongly recommended to use the defaults in the screen. However, for the Note: RTCP Enabled and RSVP Enabled fields, the entry should be n (no).

  • Page 520: Administering Ip Interfaces

    To assign the network region and IP endpoint access to the S8300 1. At the SAT prompt, type change ip-interfaces procr. The S8300 displays the IP Interfaces screen for the media server. 520 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 521: Identifying Lsps To The S8300 Primary Controller

    Administer Communication Manager IP Interfaces Screen change ip-interfaces procr Page 1 of 1 IP INTERFACES Type: PROCR Node Name: procr IP Address: 135.9.41.146 Subnet Mask: 255.255.255.0 Enable Ethernet Port? y Allow H.323 Endpoints? y Nework Region: 1 Allow H.248 Gateways? y Gatekeeper Priority: 5 2.

  • Page 522: Administering An S8400, S8500, Or S8700-Series Primary Controller

    G700 media gateway to communicate with the primary controller over a customer’s network. For the majority of required administration, see Administrator Guide to Avaya Communication Manager, 03-300509, or Administration for Network Connectivity for Avaya Communication Manager, 555-233-504. 522 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 523: Assigning Node Names And Ip Addresses For The C-Lans And Lsps

    S8400, S8500 or S8700-series Media Server, please see the "Upgrading firmware on programmable TN circuit packs," in Upgrading, Migrating, and Converting Avaya Media Servers and Gateways, 03-300412. To assign node names and IP addresses...

  • Page 524: Administering Network Regions

    Manual installation of a new G700 with an S8300 Administering Network Regions Before assigning an IP network region to a G700, you must define network region on the IP Network Region form. After a network region is defined, you can assign it to the various network elements (servers, gateways, IP phones).
  • Page 525 RTCP Enabled and RSVP Enabled fields, the entry should be n (no). 3. If the network region of the G700 (1 in this example) is different from that of the S8400, S8500, or S8700-series CLAN board(s), you must interconnect the two regions.

  • Page 526: Assigning Lsps To The Network Regions

    IGAR 4. Type the number for the type of codec set (1–7) that the S8400, S8500, or S8700-series Media Server will use to interconnect the G700 and the C-LAN board(s) in the row corresponding to the region of the C-LAN.

  • Page 527: Administering Ip Interfaces

    Administer Communication Manager To assign LSPs to a network region 1. On the IP Network Region screen, go to page 2. IP Network Region Screen, page 2 change ip-network-region 1 Page 2 of IP NETWORK REGION INTER-GATEWAY ALTERNATE ROUTING Incomming LDN Extension: Conversion to Full Public Number - Delete: Insert: Maximum Number of Trunks to Use:...
  • Page 528 “Administration for Network Connectivity for Avaya Communication Manager, 555-233-504”. Gateway The address of a network node that serves as the default Address gateway for the IP interface. 1 of 2 528 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 529 Administer Communication Manager Table 33: IP interfaces field descriptions (continued) Field Conditions/Comments Enable Ethernet The Ethernet port must be enabled (y) before it can be Port? used. The port must be disabled (n) before changes can be made to its attributes on this screen. Network Region The region number for this IP interface.
  • Page 530 The port must be disabled (n) before changes can be made to its attributes on this screen. Network Region The region number for this IP interface. 1 of 2 530 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 531: Identifying The Survivable Processor On The Primary Controller

    Administer Communication Manager Table 34: IP interfaces field descriptions (continued) Field Conditions/Comments Target socket The threshold for the number of sockets used by this load C-LAN within the same Gatekeeper Priority as that of other IP interfaces. If the targeted number is exceeded on a CLAN, a warning alarm is generated.

  • Page 532: Administering The Media Gateway

    <number> is the gateway number from 1 to n. (n is 50 for an S8300, 5 for an S8400, and 250 for an S8500 or S8700-series Media Server). The Media Gateway screen appears. 532 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 533 5. If specifically requested by the customer or your planning documents, type gateway-announcements in the V9 field. This field allows you to enable announcements on the G700 media gateway. V9 is a virtual slot. There is no announcement board associated with it. The announcements for the G700...
  • Page 534 ANA MM MM710 T1/E1 MM The media modules installed in the G700 are listed next to their slot numbers. Verify that a G700 media gateway has been successfully added. To verify changes 1. At the SAT prompt, type list media-gateway.
  • Page 535 If the G700 fails to register, two common causes are: - The serial number added as the Identifier for the G700 is wrong. To check, log back into the G700 gateway and type show system. Check the serial number that appears.

  • Page 536: Considerations For Ip Phones Supported By A Local Survivable Processor

    TFTP server, as well as the directory on the TFTP server from which the phone receives its upgrades. When preparing a DHCP server to work with Avaya IP phones, there is an option that must be administered to allow the Avaya phone to receive the DHCP offer. This option is “site-specific-option-number”...

  • Page 537: Transition Of Control From Primary Controller To Lsp

    At this point, the primary controller alarms to notify the customer and services personnel that the network connection between the primary controller and G700 has problems. If control passes to the LSP, the LSP’s license allows it to support the G700 endpoints for up to 30 days, within which the network problems should be resolved.

  • Page 538: Configuring The Primary Server To Report Alarms To A Services Support Agency

    OSS method. In this example, the primary server is an S8300, and the services support agency is Avaya’s Initialization and Administration System (INADS). Perform this task after all Communication Manager administration is complete. 538 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 539: Configuring The G700 Media Gateway To Send Its Traps

    Configuring the G700 Media Gateway to send its traps to a network management system (NMS) Configuring the G700 Media Gateway to send SNMP traps to the primary server can be accomplished by two commands: P330 stack processor CLI command set snmp community trap [community ●...

  • Page 540: Configuring The Destination For G700 Snmp Traps

    Manual installation of a new G700 with an S8300 Configuring the destination for G700 SNMP traps Events occurring on the G700 cause SNMP traps to be generated. The G700 MGP can be configured to send SNMP traps to any network management system (NMS) in the network, including the primary server (S8300, S8400, S8500, or S8700-series Media Server).

  • Page 541: Complete The Installation Of The S8300

    Complete the Installation of the S8300 (if the Primary Controller) Complete the Installation of the S8300 (if the Primary Controller) Consult the planning documentation to obtain the necessary information to complete the installation. Part of the final process will be to: Connect and administer test endpoints ●...

  • Page 542: If Using Ia770, Administer Communication Manager For Integrated Messaging

    6. Click Start Backup. The system displays the results of your backup procedure on the Backup Now results screen. This completes the installation of the G700 Media Gateway with an S8300 Media Server as primary controller. If using IA770, administer Communication Manager for...

  • Page 543: Complete The Installation Process

    Part of the final process will be to: Connect and administer test endpoints ● Test endpoints ● Complete the electrical installation ● Enable adjunct systems ● This completes the installation of the G700 Media Gateway with an S8300 LSP. Issue 9.1 June 2006...
  • Page 544 Manual installation of a new G700 with an S8300 544 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 545: Chapter 10: Manual Installation Of A New G700 Without An S8300

    Chapter 10: Manual installation of a new G700 without an S8300 This chapter covers the manual procedures to install the firmware on an new Avaya G700 Media Gateway without an Avaya S8300 Media Server. The G700 is controlled by an external primary server running Avaya Communication Manager.

  • Page 546: Installation Overview

    About the TFTP server To install firmware on a G700 without an S8300 or LSP, you must first copy the firmware files to an external TFTP server on the customer LAN. The TFTP server can be a customer computer or it can be set up on your services laptop.

  • Page 547: Before Going To The Customer Site

    Before going to the customer site Before going to the customer site The procedures in this section should be completed before going to the customer site or before starting a remote installation. This section covers: Collecting Installation Information ● Setting Up the TFTP Server on Your Laptop or on a Customer PC, if Necessary ●...

  • Page 548: Installing The Gateway Installation Wizard

    A tar.gz file, which you obtain from a CD-ROM or a website, contains new G700 firmware. To load the firmware on a G700 Media Gateway, you must place this tar.gz file on a TFTP server that is connected to the customer’s LAN. The TFTP server can be a customer computer or it can be your laptop if you have arranged with the customer to connect your laptop to the LAN.

  • Page 549: Downloading Individual Firmware Files

    1. Access the http://www.avaya.com/support website. 2. Navigate to Firmware Downloads for The G700 Media Gateway. The system displays a list of firmware files. 3. Locate the file names that match the files listed in your planning documentation. The file names will approximate those listed in...

  • Page 550: Configure The G700

    7. Use WinZip or another zip file tool to unzip the file, if necessary. Configure the G700 For a new installation of a G700 Media Gateway, you must complete the following configuration tasks: Assigning the IP addresses of the G700 media gateway components...

  • Page 551: Assigning The Ip Addresses Of The G700 Media Gateway Components

    Checking for IP connections ● To access the P330 stack processor 1. Set up a direct connection to the G700 Console (serial) port and access the P330 stack processor using Hyperterminal (or similar terminal emulation application). 2. Login as root.
  • Page 552 <vlan> <ip_address> <netmask> to assign an IP address to the P330 stack processor. <vlan> is the vlan number, usually 1, to be established on the S8300 for the G700 Media Gateways. The <ip_address> <netmask> is the assigned address and subnet for the P330 stack processor.
  • Page 553 If there is a difference, the serial number in the displayed list is correct.You will need this later. After you have assigned an IP address to the G700 processor, telnet directly to the G700 media gateway processor and login (the login name and password are provided in the planning documentation).
  • Page 554 10. At the MG-???-1(super)# prompt, type configure to reach the configuration level of the command line interface. 11. Type show interface mgp to verify that the G700 media gateway has the correct IP address. 554 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 555: Checking For Ip Connections

    Usually, only a default route is needed. Refer to your planning document. From the G700 media gateway processor command line interface, you assign IP addresses to the VoIP resource resident on the G700 media gateway and to any installed MM760 VoIP media modules.

  • Page 556: Setting Up The Controller List For The G700

    This list begins with the IP address of the primary controller. In the event that the G700 media gateway loses contact with its primary controller, it will seek to re-register with the primary controller first, then with the other controllers on this list. The other controllers are S8500 or S8700/S8710 media servers that can act as the primary controller, or S8300 media servers configured as Local Survivable Processors (LSPs).
  • Page 557 S8300 configured as an LSP, or the port enabled as the Ethernet processor port on an S8500 configured as an LSP. The types of alternate controllers in the list depend on the G700’s primary controller and the other controller devices it supports. CAUTION:...
  • Page 558 3. Select Yes at the dialog box that asks if you want to continue. The G700 media gateway processor resets. The LEDs on the G700 media gateway and the media modules flash. These elements each conduct a series of self-tests. When the LEDs on the media modules are extinguished and the active status LEDs on the G700 media gateway are on, the reset is complete.

  • Page 559: Setting The Lsp Transition Points

    Configure the G700 Setting the LSP Transition Points You must set the length of time that the G700 searches, in the event of a network problem, for primary controllers (for example, additional CLAN connections) with which to register. After this search time has elapsed, the G700 will search for an LSP with which to register.

  • Page 560: Prepare To Install Firmware On The G700

    Manual installation of a new G700 without an S8300 Prepare to install firmware on the G700 Before installing new firmware on the G700 processors and media modules, you must be: Accessing the P330 Stack Processor ● Verifying the contents of the tftpboot directory ●...

  • Page 561: Determining Which Firmware To Install On The G700

    Check the directory to make sure the firmware files you want to install are listed. Determining which firmware to install on the G700 Conduct the following procedure to compare software versions running on the G700 processors and media modules with the versions in you planning documents. If the versions do not match, you need to install the new firmware for those components.
  • Page 562 A. If the list shows A, you will upgrade B. 4. Refer to the VOIP FW column and row for slot V0 (same row occupied by the G700 information) to see if the number matches the VoIP firmware identified in your planning forms.

  • Page 563: Install New Firmware On The G700 Media Gateway

    If not, you must upgrade them, as well. Install New Firmware on the G700 Media Gateway The procedures in this section install firmware on the G700 processors and media modules. This section covers: Installing New Firmware on the P330 Stack Processor ●...

  • Page 564: Installing New Firmware On The G700 Media Gateway Processor

    Installing new firmware on the G700 Media Gateway Processor To install MGP firmware 1. At the P330-1(configure)# prompt, type session mgp to reach the G700 media gateway processor. 2. Type configure at the MG-???-1(super)# prompt to enter configuration mode, which will change the prompt to MG-???-1(configure)#.

  • Page 565: Installing New Firmware On The Media Modules

    7. Select Yes at the dialog box that asks if you want to continue. The G700 media gateway processor resets. The LEDs on the G700 media gateway and the media modules flash. These elements each conduct a series of self-tests. When the LEDs on the media modules are extinguished and the active status LEDs on the G700 media gateway are on, the reset is complete.
  • Page 566 Show MG list_config SLOT TYPE CODE SUFFIX HW VINTAGE FW VINTAGE VOIP FW ---- ------ ----- ------ ---------- ---------- ------- G700 DAF1 21.25.0(A) S8300 MM712 MM711 MM710 566 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 567: Setting Rapid Spanning Tree On The Network

    8. Type reset <module #> where <module #> is the number of the G700 in the stack. 9. When the reset is finished, type show mm to verify the upgrade. To release board (if media module was busied out) 1.

  • Page 568: Administer Communication Manager

    802.1w standard defined it. An edge port is a port that goes to a device that cannot form a network loop. To set an edge-port, type set port edge admin state module/port edgeport. For more information on the Spanning Tree CLI commands, see the Avaya P330 User’s Guide (available at http://www.avaya.com/support). Administer Communication Manager Important:...

  • Page 569: Administering An S8300 Primary Controller

    Administering an S8300 primary controller This document covers only the administration of Communication Manager required for the G700 media gateway to communicate with the primary controller over a customer’s network. For the majority of administration required, see Administrator Guide to Avaya Communication Manager, 03-300509, or Administration for Network Connectivity for Avaya Communication Manager, 555-233-504.

  • Page 570: Administering Network Regions

    3. Press F3 (Enter) when complete. Administering Network Regions Before assigning an IP network region to a G700, you must define network region on the IP Network Region form. After a network region is defined, you can assign it to the various network elements (servers, gateways, IP phones).

  • Page 571: Associating Lsps With Network Regions

    Keep-Alive Interval (sec): 5 Keep-Alive Count: 5 2. If necessary, complete the fields as described in ‘‘Administration for Network Connectivity for Avaya Communication Manager, 555-233-504.’’ Note: It is strongly recommended to use the defaults in the screen. However, for the Note: RTCP Enabled and RSVP Enabled fields, the entry should be n (no).

  • Page 572: Administering Ip Interfaces

    To assign the network region to the S8300 1. At the SAT prompt, type change ip-interfaces procr. The S8300 displays the IP Interfaces screen for the media server. 572 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 573: Identifying The Survivable Processor On The Primary Controller

    Administer Communication Manager IP Interfaces Screen change ip-interfaces procr Page 1 of 1 IP INTERFACES Type: PROCR Node Name: procr IP Address: 135.9.41.146 Subnet Mask: 255.255.255.0 Enable Ethernet Port? y Allow H.323 Endpoints? y Nework Region: 1 Allow H.248 Gateways? y Gatekeeper Priority: 5 2.

  • Page 574: Administering An S8400, S8500, Or S8700-Series Primary Controller

    Administering an S8400, S8500, or S8700-series primary controller Complete the procedures in this section if the primary controller for the G700 you are installing is an S8400, S8500, or S8700-series Media Server. If the primary controller is an S8300, you...

  • Page 575: Assigning Node Names And Ip Addresses For The C-Lans And Lsps

    S8400, S8500, or S8700-series Media Server. For information on how to upgrade the firmware on the C-LAN circuit pack, please see the "Upgrading firmware on programmable TN circuit packs," in Upgrading, Migrating, and Converting Avaya Media Servers 03-300412. and Gateways, To assign node names and IP addresses 1.

  • Page 576: Administering Network Regions

    Manual installation of a new G700 without an S8300 Administering Network Regions Before assigning an IP network region to a G700, you must define network region on the IP Network Region form. After a network region is defined, you can assign it to the various network elements (servers, gateways, IP phones).
  • Page 577 RTCP Enabled and RSVP Enabled fields, the entry should be n (no). 3. If the network region of the G700 (1 in this example) is different from that of the S8400, S8500, or S8700-series CLAN board(s), you must interconnect the two regions.

  • Page 578: Assigning Lsps To The Network Regions

    IGAR 4. Type the number for the type of codec set (1–7) that the S8400, S8500, or S8700-series Media Server will use to interconnect the G700 and the C-LAN board(s) in the row corresponding to the region of the C-LAN.

  • Page 579: Administering Ip Interfaces

    Administer Communication Manager To assign LSPs to a network region 1. On the IP Network Region screen, go to page 2. IP Network Region Screen, page 2 change ip-network-region 1 Page 2 of IP NETWORK REGION INTER-GATEWAY ALTERNATE ROUTING Incomming LDN Extension: Conversion to Full Public Number - Delete: Insert: Maximum Number of Trunks to Use:...
  • Page 580 “Administration for Network Connectivity for Avaya Communication Manager, 555-233-504”. Gateway The address of a network node that serves as the default Address gateway for the IP interface. 1 of 2 580 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 581 Administer Communication Manager Table 37: IP interfaces field descriptions (continued) Field Conditions/Comments Enable Ethernet The Ethernet port must be enabled (y) before it can be Port? used. The port must be disabled (n) before changes can be made to its attributes on this screen. Network Region The region number for this IP interface.
  • Page 582 The port must be disabled (n) before changes can be made to its attributes on this screen. Network Region The region number for this IP interface. 1 of 2 582 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 583: Identifying The Survivable Processor On The Primary Controller

    Administer Communication Manager Table 38: IP interfaces field descriptions (continued) Field Conditions/Comments Target socket The threshold for the number of sockets used by this load C-LAN within the same Gatekeeper Priority as that of other IP interfaces. If the targeted number is exceeded on a CLAN, a warning alarm is generated.

  • Page 584: Administering The Media Gateway

    <number> is the gateway number from 1 to n. (n is 50 for an S8300, 5 for an S8400, and 250 for an S8500 or S8700-series Media Server). The Media Gateway screen appears. 584 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 585 5. If specifically requested by the customer or your planning documents, type gateway-announcements in the V9 field. This field allows you to enable announcements on the G700 media gateway. V9 is a virtual slot. There is no announcement board associated with it. The announcements for the G700...
  • Page 586 ANA MM MM710 T1/E1 MM The media modules installed in the G700 are listed next to their slot numbers. Verify that a G700 media gateway has been successfully added. To verify changes 1. At the SAT prompt, type list media-gateway.
  • Page 587 If the G700 fails to register, two common causes are: - The serial number added as the Identifier for the G700 is wrong. To check, log back into the G700 gateway and type show system. Check the serial number that appears.

  • Page 588: Complete The Installation Process

    Part of the final process will be to: Connect and administer test endpoints ● Test the endpoints ● Complete the electrical installation ● Enable adjunct systems ● This completes the upgrade procedures. 588 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 589: Chapter 11: Manual Upgrade Of An Existing S8300A And G700 To R3.1

    This chapter covers the procedures to upgrade the Communication Manager software to release 3.1 on an installed Avaya S8300 Media Server, version A. The procedures to upgrade the G700 firmware use CLI commands instead of the Upgrade Tool. The current Communication Manager release can be any pre-2.1 release.

  • Page 590: Release 3.1 Upgrade Scenarios

    Upgrade The unshaded cells in this table are the most common and recommended upgrade scenarios. The shaded cells are scenarios that are unlikely or not recommended. 590 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 591: Accessing The Server Cd

    Recommended: Place the CD in the CD-ROM drive on the technician’s laptop. This ● method requires that the Avaya TFTP Server software (available at support.avaya.com) is installed on the technician’s laptop. In addition, this method requires that the S8300B does not have Communication Manager software installed on its hard drive.

  • Page 592: Accessing The S8300

    If using IA770, checking stored messages size, obtaining service pack (or RFU) and ● language files on page 597 Completing the RFA process (obtaining license and authentication files) on page 599 ● 592 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 593: Installing Tftp Server Or Obtaining Usb Cd-Rom Drive

    You must have either the Avaya TFTP server software installed on your laptop or take a USB CD-ROM drive to the site. If you do not already have the Avaya TFTP server installed on your laptop, you can obtain the software from the Avaya Support website and install it as described in Appendix D: Install the Avaya TFTP server.

  • Page 594: Getting The Serial Number Of The G700, If Necessary

    G700, ask the customer’s administrator to log into the S8300 web page and select View License Status from the main menu to display the serial number. The serial number should also be on a sticker on the back of the G700 chassis but this number is occasionally incorrect.

  • Page 595: Obtaining S8300 Software And G700 Firmware

    The file containing the software for the S8300 has a *.tar extension and contains both the S8300 software and the G700 and media module firmware. The *.tar file is on a CD-ROM that you take to the site. This CD is called the “Server CD” because it contains software for all of the Linux servers.

  • Page 596: Obtaining Service Pack Files, If Needed

    Obtaining service pack files, if needed If one or more service packs are required for this installation or upgrade procedure, and the service pack files are not on your software CD, download the service pack files from the Avaya Support web site to your laptop.

  • Page 597: If Using Ia770, Checking Stored Messages Size

    Before going to the customer site File download window 7. Click the Save button and browse to the directory on your laptop in which you want the file saved. To upgrade from release 1.2.x or 1.3.0 1. If you are upgrading from release 1.2.x or 1.3.0, on the Document Preview/Software Updates page, locate the service pack file name that matches the load currently installed on the system you are upgrading.

  • Page 598: Checking The Size Of Stored Messages

    CD after the upgrade. The customer should have the language CD(s) at the site. If not, you need to obtain the appropriate language CD(s) and take them to the site. 598 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 599: Completing The Rfa Process (Obtaining License And Authentication Files)

    The Avaya authentication file contains the logins and passwords to access the S8300 media server. This file is updated regularly by Avaya services personnel, if the customer has a maintenance contract. All access to Communication Manager from any login is blocked unless a valid authentication file is present on the S8300 media server.
  • Page 600 Also, the ART process is available only to Avaya personnel. You need an ART login ID and password, which you can set up at the ART web site. Non-Avaya personnel must contact their service support or customer care center for INADS addresses, if required.
  • Page 601 Before going to the customer site Obtaining the static craft password (Avaya technicians only) After installing new software and new Authentication file, you will need to use a static craft password to access the customer’s system. This static password will enable you to log in to the S8300 with a direct connection to the Services port without the ASG challenge/response.

  • Page 602: Preparing For The Upgrade To R3.1 On-Site

    2. Type 192.11.13.6 in the Address field to open the logon page. 3. Log on as craft or dadmin, when prompted. 4. Click Launch Maintenance Web Interface to get to the Main Menu. 602 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 603: Checking Current Software Release

    Preparing for the upgrade to R3.1 on-site To access the SAT 1. From the bash CLI, type SAT and press Enter. Or, to open SAT directly from your laptop, a. Click Start > Run. b. Type telnet 192.11.13.6 5023 and press Enter. 2.

  • Page 604: Pre-Upgrade Tasks - If The S8300 Is The Primary Controller

    LSPs must be upgraded before the primary controller. (You can use the SAT command, list media-gateway, to see if there are LSPs registered to the S8300.) 604 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 605 Preparing for the upgrade to R3.1 on-site Perform the following procedures if you are upgrading an S8300 that is configured as a primary controller: To clear alarms ● To check link status ● To record all busyouts ● To disable scheduled maintenance ●...
  • Page 606 Therefore, an upgrade to an LSP is usually accompanied by an upgrade of the primary controller. Note: You should upgrade the LSP before you upgrade the primary controller. Note: 606 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 607 Before you upgrade the primary controller, you need to shut down Communication Manager on the LSPs. This prevents the phones and other endpoints attached to the G700 from trying to register with the LSPs while you are upgrading the primary controller.

  • Page 608: Getting Ia770 Data And Stopping Ia770 (If Ia770 Is Being Used)

    2. Select Global Administration then Messaging Administration. 3. Enter the craft password. 4. At the command prompt, enter display system-parameters features. The System-Parameters Features screen displays. 5. Go to page 3. 608 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 609 Preparing for the upgrade to R3.1 on-site System-Parameters Features screen 6. Under Announcement Sets, note the main system language listed after System: In this example, the main system language is English (us-eng). If the system language is anything other than us-eng or us-tdd, you will need to download the appropriate language files from a language CD after the upgrade.
  • Page 610 French (french-c) are listed, ask if these will be used with the release 3.1 system. If any other language files are listed, you will need to download the additional language files from a language CD after the upgrade. 610 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 611: Stopping Ia770

    When AUDIX is shut down, you see the message Voice System is Down. Important: After upgrading an S8300 media server, you must upgrade the G700 or G350 Important: media gateway firmware and media module firmware before restarting IA770. Backing up system files For releases 1.2.0 through 1.3.9, this backup is optional but recommended in case there is a...
  • Page 612 Select this option only if the S8300 is a primary controller. Do not select it if the Note: S8300 is an LSP. Server and System Files ● Security Files ● 612 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 613 Preparing for the upgrade to R3.1 on-site 3. If the AUDIX options are available, select AUDIX and select AUDIX Translations, Names, and Messages. CAUTION: Selecting the Full Backup radio button does NOT include AUDIX files. CAUTION: Backup Now screen (Part Two) 4.

  • Page 614: Recording Configuration Information

    - Gateway IP address, - Subnet mask You can skip the remaining configuration screens. 8. If upgrading from pre-1.2 release, record the data from all configuration screens. 614 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 615: Upgrading The S8300A

    Upgrading the S8300A Upgrading the S8300A CAUTION: This upgrade procedure, including remastering the hard drive on the S8300, CAUTION: requires a service interruption of approximately 4 hours, or up to 6 hours if IA770 is being used. This section describes the procedures for upgrading the S8300A Media Server from a pre-2.2 release of Communication manager to release 3.1.

  • Page 616: Installing The Pre-Upgrade Service Pack

    1–2 minutes (or longer if messaging is enabled). 8. Type patch_show again and press Enter to list Communication Manager files to verify the new software file was applied. 616 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 617 Upgrading the S8300A 9. Before proceeding, type statapp -c to view the status of the processes. Make sure everything except dupmgr shows UP. Communication Manager should show 65/65 UP or, if IA770 is installed, 67/67 UP. To stop the continual refresh of the statapp command, type Ctrl-C.

  • Page 618: Linux Migration Backup (If Current Release Is 1.2.0 Through 1.3.X)

    The Linux Migration - Backup screen displays. Linux Migration - Backup screen 2. Select "Initiate new backup or restore" and click Submit. The Linux Migration - Backup Initiate screen displays. 618 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 619 Upgrading the S8300A Linux Migration - Backup Initiate screen 3. Under Backup Method, select FTP Fill in the User Name, Password, Host Name (or host IP address) and Directory fields for the back up location. The backup location should be a server on the customer’s LAN. Click Submit.
  • Page 620 However, also verify that the message, Backup Successful also appears in the last line. If any error messages appear stating that the backup failed, follow the normal escalation procedures. 620 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 621: Replacing The S8300A With The S8300B Media Server

    The guides are in slot V1 for the S8300 and above slot V1 for the LED panel. b. Push both circuit packs (together) back into the guides, gently and firmly, until the front of each circuit pack aligns with the front of the G700. 9. Secure the S8300 faceplate with the thumb screws.

  • Page 622: Upgrading The S8300B Media Server

    5. Type quit and press Enter to save the setting and close the window. This procedure resets your Microsoft Telnet defaults and does not need to be done each time you use Telnet. 622 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 623: Remastering The Hard Drive And Installing The Upgrade Software

    3. Avaya recommends using a UPS backup for media servers. If a UPS is present, make sure the G700 is plugged into the UPS. 4. Verify that all Ethernet connections are secure, to ensure the file transfer process is not interrupted.
  • Page 624 Alternatively, you can obtain a USB CD-ROM drive or an S8300B with only the RP software and proceed from Remastering the hard drive and installing the upgrade software on page 259. 624 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 625 Upgrading the S8300A The first RP screen Tip: To navigate on these screens, use the arrow keys to move to an option, then Tip: press the space bar to select the option. Press Enter to submit the screen. 4. Select Install and press Enter. If a Warning screen appears, RP Warning screen select Yes and press Enter.
  • Page 626 5. Select the appropriate release version (if more than one) then select OK and press Enter. 6. The Run AUDIX Installation screen appears. Run AUDIX Installation screen 626 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 627 Upgrading the S8300A 7. Select Yes if you want to install AUDIX concurrently with Communication Manager. Select No if you do not. Then press Enter. Note: If you do not install IA770 concurrently with Communication Manager at this time, Note: and decide later to install it, you will have to upgrade Communication Manager again (even to the same release), and select Yes at this screen for IA770 installation.

  • Page 628: Verifying Software Version

    Normally, you would need to use the Make Upgrade Permanent function on the Tip: Web Interface at this point. However, this is not necessary for this upgrade because there is no previous software version in the alternate partition. 628 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 629: Copying Files To The S8300

    ● License file ● Avaya authentication file (if needed) ● New firmware files ● Note: If you are copying a license file or authentication file, be sure the /var/home/ftp/ Note: pub directory contains no files with a *.pwd or *.lic extension.
  • Page 630 The transfer is complete when you see the message, Files have been successfully uploaded to the server. Important: Remove the Server CD from the CD drive. Important: 630 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 631: Configuring Network Parameters

    Upgrading the S8300A Configuring network parameters Note: For this procedure, you must have the host name, subnet mask, and IP address Note: of the S8300, and the IP address of the default gateway. Because the software upgrade resets the configuration data, you must reconfigure the network parameters on the S8300 before restoring the backup files.

  • Page 632: Verifying Connectivity

    At this point, the system resets the IP interfaces. Verifying connectivity To verify that the Ethernet port is working, ping the FTP server where the backup file(s) are stored. 632 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 633: Installing Post-Upgrade Communication Manager

    Upgrading the S8300A To verify connectivity 1. On the Maintenance Web Interface, under Diagnostics click Ping. 2. Enter the IP address where the Linux-Migration backup file is stored. 3. Click Execute Ping. If the ping is successful, continue with restoring the system files. Otherwise, check the IP address and connectivity to the server.

  • Page 634: Disabling Ram Disk On The Media Server

    On the Maintenance Web Interface, under Security, select Firewall. b. In the Service column, find ping. c. The checkboxes for both Input to Server and Output from Server should be checked. 634 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 635: Procedure One: Restoring Data Backup (If Upgrading From A Pre-1.2 Release)

    If you have upgraded from a pre-1.2 release (Procedure One), you must enter all server configuration information. You can do this most easily using the Avaya Installation Wizard (IW), which will do the server configuration and install the license and password files. If you have filled in the Electronic Pre-installation Worksheet (EPW), the IW will read the configuration data from the EPW.

  • Page 636: Procedure Two: Restoring Data Backup (If Upgrading From R1.2.X Through 2.X)

    To restore backup data: 1. On the Maintenance Web Interface, under Data Backup/Restore select View/Restore Data. The system displays the View/Restore Data screen. View/Restore Data screen 636 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 637 Upgrading the S8300A 2. Select FTP. Fill in the User Name, Password, Host Name (enter host IP Address), and Directory fields for the location of the backup file on the customer’s server. 3. Click View. The system displays the View/Restore Data Results screen. View/Restore Data Results screen 4.
  • Page 638 If restoring files from a 2.0.x release, repeat the restore procedure for each backup set, excluding the AUDIX data (msg and annc files), if any: Translations: xln files ● System: os files ● Security: security files ● 638 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 639: Enabling Ram Disk On The Media Server

    Upgrading the S8300A Enabling RAM disk on the media server To enable RAM disk, perform the following steps: 1. Access the server’s command line interface using an SSH client, like PuTTY, and an IP address of 192.11.13.6. 2. At the command line, type sudo ramdisk -v -f enabled, and press Enter. Reboot the media server To reboot the media server, perform the following steps: 1.

  • Page 640: Verifying Media Server Configuration

    At this point, you should not have to enter any configuration information. In the following procedure, click Continue to open each configuration screen and verify the that configuration information is correct. 640 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 641 Upgrading the S8300A To verify media server configuration 1. Under Server Configuration click Configure Server to start the configure server process. Click Continue until you reach the screen titled Specify how you want to use this wizard. Specify how you want to use this wizard screen 2.

  • Page 642: Installing The New License File

    /pub directory on the server. Avaya personnel will notify you when the new files are in place as agreed (for example, by telephone or E-mail). After they are loaded into the /pub directory, install them using the License File and Authentication File screens under Security on the Maintenance Web Interface.

  • Page 643: Installing The New Authentication File, If Any

    Upgrading the S8300A 2. Select Install the license file I previously downloaded. Browse to the license file on the services laptop, and click Submit. The system tells you when the license is installed successfully. Installing the new authentication file, if any To install the new authentication file 1.

  • Page 644: Saving Translations (If Not Using Ia770 And S8300 Is Not An Lsp)

    1. On the Maintenance Web Interface under Server, click Process Status. 2. Select Summary and Display once and click View. The View Process Status Results screen displays. 644 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 645: Next Steps

    4. Using a telephone, make test calls to verify that call processing is working. Next steps This completes the S8300 upgrade process for upgrading to release 3.1. You now must upgrade the G700 and media module firmware and then install and restart IA770, if installed on the S8300. Issue 9.1 June 2006...

  • Page 646: Upgrade The Firmware On The G700 Media Gateway

    Manual upgrade of an existing S8300A and G700 to R3.1 Upgrade the firmware on the G700 Media Gateway Conduct the following manual procedures to update the firmware running on the G700 Media Gateway processors and media modules. This section covers:...

  • Page 647: Determining Which Firmware To Install On The G700

    Check the directory to make sure the firmware files you want to install are listed. Determining which firmware to install on the G700 Conduct the following procedure to compare software versions running on the G700 processors and media modules with the versions in you planning documents. If the versions do not match, you need to install the new firmware for those components.
  • Page 648 A. If the list shows A, you will upgrade B. 4. Refer to the VOIP FW column and row for slot V0 (same row occupied by the G700 information) to see if the number matches the VoIP firmware identified in your planning forms.

  • Page 649: Installing New Firmware On The P330 Stack Processor

    Installing new firmware on the G700 Media Gateway Processor To install MGP firmware 1. At the P330-1(configure)# prompt, type session mgp to reach the G700 media gateway processor. 2. Type configure at the MG-???-1(super)# prompt to enter configuration mode, which will change the prompt to MG-???-1(configure)#.
  • Page 650 7. Select Yes at the dialog box that asks if you want to continue. The G700 media gateway processor resets. The LEDs on the G700 media gateway and the media modules flash. These elements each conduct a series of self-tests. When the LEDs on the media modules are extinguished and the active status LEDs on the G700 media gateway are on, the reset is complete.

  • Page 651: Installing New Firmware On The Media Modules

    Upgrade the firmware on the G700 Media Gateway 10. Verify that the download was successful when the prompt returns. Type show mg list_config. The system displays the list of software. Example: Show mg list_config SLOT TYPE CODE SUFFIX HW VINTAGE...
  • Page 652 1. When the upgrade procedure is complete, go to the SAT session and release the board Type release board vx where x is the slot number of the upgraded media module. 652 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 653: Setting Rapid Spanning Tree On The Network

    802.1w standard defined it. An edge port is a port that goes to a device that cannot form a network loop. To set an edge-port, type set port edge admin state module/port edgeport. For more information on the Spanning Tree CLI commands, see the Avaya P330 User’s Guide (available at http://www.avaya.com/support). Issue 9.1 June 2006...

  • Page 654: Installing New Firmware On Other G700 Media Gateways

    For a local installation, you should have plugged your laptop into the stack master P330, which you can identify by the LED panel on the upper left of each G700 or P330/C360 device in the stack.

  • Page 655: Post-Upgrade Tasks

    Post-upgrade tasks Post-upgrade tasks Complete the following tasks after you have finished the upgrade: If using IA770: Restore AUDIX data on page 656 Saving translations on page 661 Installing IA770 service pack (or RFU) files and optional language files, if any on page 661 Complete the upgrade process (S8300 is the primary controller): To check media modules...

  • Page 656: If Using Ia770

    Select FTP and enter the information for the location of the backed up AUDIX Translations, Names, and Messages and click View. The View/Restore Data Results screen displays. 656 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 657 Post-upgrade tasks Note: The backup and restore processes use the ping service to check connectivity to Note: the backup server. If a backup or restore operation fails, ensure that the ping service is enabled. On the Maintenance Web Interface, under Security select Firewall.
  • Page 658 1. Access the server’s command line interface using an SSH client, like PuTTY, and an IP address of 192.11.13.6. 2. Type stop -ac 3. Type start -ac 658 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 659 Post-upgrade tasks To monitor the startup of IA770 1. Type watch /VM/bin/ss The display will periodically refresh automatically. When you see the following display, the IA770 startup is complete. IA770 startup complete screen 2. Press Ctrl+C to break out of the watch command. To verify operation 1.
  • Page 660 5. Run an IA770 sanity test: a. Type /vs/bin/display b. All states should be Inserv with an associated phone number. c. Retrieve the test message saved before the upgrade. 660 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 661: Saving Translations

    Avaya Support Web Site at http://support.avaya.com. To obtain the post-upgrade service pack file and documentation 1. On the Avaya Support Web site, click on Find Documentation and Downloads by Product Name. 2. Under the letter "I", select IA 770 INTUITY AUDIX Messaging Application.

  • Page 662: If Ia 770 Fails To Start After An Upgrade

    1. Obtain an IA 770 Replace variable w/ release number license file. 2. Install the license file. 3. From a command prompt, start the IA 770 process with the following command: start -s Audix 662 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 663: Complete The Upgrade Process (S8300 Is The Primary Controller)

    Post-upgrade tasks Complete the upgrade process (S8300 is the primary controller) In an SSH session to the S8300 (primary controller), access the SAT command line interface to complete the following procedures. To check media modules 1. Type list configuration all and press Enter. 2.
  • Page 664 1. Access the server’s command line interface using an SSH client, like PuTTY, and an IP address of 192.11.13.6. 2. At the command prompt, type start -ac and press Enter. This completes the upgrade process for a G700 with an S8300. 664 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 665: Chapter 12: Manual Upgrade Of An Existing S8300B And G700 To R3.1

    This chapter covers the procedures to upgrade the software on an installed Avaya S8300B Media Server from a 2.x or 3.0 release to 3.1. The procedures to upgrade the G700 firmware use CLI commands instead of the Upgrade Tool. This chapter also covers the procedures to upgrade the firmware on an installed Avaya G700 Media Gateway.

  • Page 666: The Need To Restore Ip Phone Files

    ● Major tasks to upgrade the S8300B to release 3.1 and upgrade the G700 firmware The major tasks to upgrade the S8300B to release 3.1 and upgrade the G700 firmware are: Before going to the customer site ● On-site Preparation for the Upgrade ●...

  • Page 667: Before Going To The Customer Site

    G700. To get this number, ask the customer’s administrator to log in to the S8300 web page and select View License Status or License File from the main menu to display the serial number. The serial number should also be on a sticker on the back of the G700 chassis but this number is occasionally incorrect.

  • Page 668: Checking The Number Of Allocated Ports

    Obtaining S8300 software and G700 firmware The files containing the software for the S8300 and the G700 and media module firmware are on the Communication Manager Software Distribution CD-ROM that you take to the site. This CD is called the software CD because in contains software for all of the Linux servers.

  • Page 669: Checking The Cd For The Most Recent Firmware Files

    Obtaining service pack files Pre- and post-upgrade service packs may be needed for this upgrade. If the service pack files are not on your software CD, download the service pack files from the Avaya Support web site to your laptop.

  • Page 670: Post-Upgrade Service Pack

    Software downloads 4. In the Software Downloads list, click on the link for the appropriate Communication Manager release (for example, Avaya Communication Manager Software Updates for 3.1). 670 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 671: Obtaining Service Pack And Language Files, If Using Ia770

    Before going to the customer site 5. Scroll down the page to find a link called Latest Avaya Communication Manager x.x.x Software Update (where x.x.x is the release number). After this link, there should be a link starting with “PCN:“ Click on this link to read about the release and software load to which this service pack applies.

  • Page 672: Obtaining An Ia770 Service Pack File

    Avaya Support web site. To obtain an IA770 service pack file 1. On the Avaya Support website, double click on Messaging in the list on the left. 2. Scroll down to the INTUITY links and double click on IA 770 INTUITY AUDIX Messaging Application.
  • Page 673 The Avaya authentication file contains the logins and passwords to access the S8300 media server. This file is updated regularly by Avaya services personnel, if the customer has a maintenance contract. All access to Communication Manager from any login is blocked unless a valid authentication file is present on the S8300 media server.
  • Page 674 Also, the ART process is available only to Avaya personnel. You need an ART login ID and password, which you can set up at the ART web site. Non-Avaya personnel must contact their service support or customer care center for INADS addresses, if required.

  • Page 675: On-Site Preparation For The Upgrade

    On-site Preparation for the Upgrade On-site Preparation for the Upgrade Perform the following tasks before starting the software upgrade on the S8300: Accessing the S8300 on page 675 ● Completing pre-upgrade tasks — If the target S8300 is the primary controller on page 676 ●...

  • Page 676: Completing Pre-Upgrade Tasks - If The Target S8300 Is The Primary Controller

    2. If no alarms are listed, skip the next two steps. 3. If alarms are listed, click Clear All. 4. Resolve any remaining major alarms through the Communication Manager SAT. 676 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 677 On-site Preparation for the Upgrade To check link status 1. Open a SAT session. 2. Enter display communication-interface links. Note all administered links. 3. Enter status link number for each administered link. 4. Enter list signaling group. Note the signaling groups listed by number. 5.

  • Page 678: Saving A Copy Of The 4600-Series Phone Configuration File, If Any

    You must redownload the 46xx firmware file after the upgrade. However, you can save a copy of the 46xx configuration file before the upgrade and copy it back into the /tftpboot directory after the upgrade. 678 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 679: Getting Ia770 (Audix) Data And Stopping Ia770

    On-site Preparation for the Upgrade To copy the 4600-series configuration file to a safe location, perform the following steps: 1. Access the server’s command line interface using telnet and an IP address of 192.11.13.6. 2. Log in as craft. 3. At the Linux command line, type cd /tftpboot, and press Enter. 4.
  • Page 680 1. On the Maintenance Web Interface, under Miscellaneous select Messaging Administration. 2. Select Utilities; then Software Management; then Messaging System Software Display. The Messaging System Software Display screen displays. 680 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 681 On-site Preparation for the Upgrade Messaging System Software Display screen 3. Note the System Announcement language files listed. In this example, us-eng and us-tdd are listed. If any language files other than these two are listed, you will need to download the additional language files from a language CD after the upgrade.

  • Page 682: Downloading Optional Language Files, If Needed

    If you use the Avaya Installation Wizard (IW) to upgrade the server, you would Note: skip this procedure. The IW executes the stop command automatically. 1. Type telnet 192.11.13.6 and press Enter. 2. Log in as craft or dadmin. 682 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 683: Backing Up S8300 Recovery System Files

    5. Type /vs/bin/util/vs_status and press Enter to verify that AUDIX is shut down. When AUDIX is shut down, you will see voice system is down Important: After upgrading an S8300, you must upgrade the G700 or G350 and media Important: module firmware before restarting IA770. Backing up S8300 recovery system files Before installing the S8300 software, back up the system data in case you need to back out of the upgrade.
  • Page 684 3. If the AUDIX options are available, select AUDIX and select AUDIX Translations, Names, and Messages. CAUTION: Selecting the Full Backup radio button does NOT include AUDIX files. CAUTION: 684 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 685 On-site Preparation for the Upgrade Backup Now screen (Part Two) 4. Select Network Device and then select FTP for the backup method and fill in the appropriate fields with information provided by the customer. 5. Click Start Backup to back up the files. Note: The backup and restore processes use the ping service to check connectivity to Note:...

  • Page 686: (Starting From R2.X Only)

    Use a telnet session to install and activate the service pack file. Note: The following steps activate the service pack. 1. Click Start > Run to open the Run dialog box. 686 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 687: Copying License, Authentication, And Post-Upgrade Service Pack Files

    FTP directory on the server. Avaya personnel will notify you when the new files are in place as agreed (for example, by telephone or E-mail). After they are loaded into the FTP directory, install them using the License File and Authentication File screens from the S8300 main menu web-page.
  • Page 688 3. Select Files to download from the machine I’m using to connect to the server and click Browse for the first field. The S8300 displays the Choose File screen, which allows you to select files from your laptop. 688 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 689: Copying The Software And Firmware Files To The Server

    On-site Preparation for the Upgrade Choose File Screen 4. Locate the customer's license (.lic) file. 5. When you have selected the .lic file, click Open in the dialog box. 6. Click Browse for the second field. 7. Locate the customer's .pwd file on your laptop. 8.
  • Page 690 To check PSN #739U, from any computer, access http://support.avaya.com. Select Product Support Notices > View All Documents > PSN #739U. These files also contain the most recent firmware for the G700 Media Gateway, the various media modules, and the P330 Stack Processor.
  • Page 691 On-site Preparation for the Upgrade 4. Select the radio button Copy a release to the local hard drive, but do not install it. Note: The S8300 hard drive can hold up to three releases without having to delete a Note: release before copying a new release from the Server CD.
  • Page 692 Copy in Progress screen The screen lists each file as it is being copied to the S8300 hard drive. When the copy completes successfully, the Copy Complete screen displays. 692 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 693 On-site Preparation for the Upgrade Copy Complete screen This screen indicates the release just copied, shows the release running on the S8300, and shows the releases resident on the server’s hard drive. CAUTION: At this point you are finished with the software CD-ROM. Remove the CD from CAUTION: your laptop now to avoid possible problems the next time your laptop is rebooted.

  • Page 694: Upgrade The S8300

    S8300B hard drive, onto the S8300 Media Server. After you have finished with the Copy Complete screen, click Continue. The Choose Software of the Manage Software: Install screen displays. 694 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 695 Upgrade the S8300 Choose Software screen This screen will show the release currently running on the S8300B, and the releases resident on the hard drive. To install the 3.1 release, click the radio button next to the 3.1 release and click Continue.
  • Page 696 If your planning documents instruct you to enable Tripwire, follow the instructions to reset the signature database. 5. Click Continue. The S8300 displays the Begin Installation screen, which summarizes the request you have made. 696 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 697 You are returned to the main menu. 12. Under Server, click Software Version to verify the new software version. Important: After upgrading an S8300, you must upgrade the G700 or G350 and media Important: module firmware before restarting IA770. Issue 9.1 June 2006...

  • Page 698: Installing Post-Upgrade Communication Manager

    Enter y response to the question, Commit this software? The media server may reboot (reset system 4). If it reboots, it also may display the message /opt/ecs/sbin/drestart 2 4 command failed. 698 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 699: Install Updated License And Authentication Files

    Upgrade the S8300 Ignore this message. You must wait until the restart/reset completes before entering additional commands. The media server displays a message that the software update (patch) was applied. 9. Type update_show again and press Enter to list Communication Manager files to verify the new software update file was activated.

  • Page 700: Test To Verify System Functionality

    To make the upgrade permanent 1. From the Maintenance Web Interface main menu, under Server Upgrades click Make Upgrade Permanent. The S8300 displays the Make Upgrade Permanent window. 700 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 701: Saving Translations

    If, before the upgrade, the server was serving as an http server for IP phone firmware, download the most recent IP phone firmware bundle available from the Avaya Firmware Download Web site. The firmware bundle reinstates the 46xx IP Phone Web page in Communication Manager and also makes the 46xx IP Phone firmware for the tftp or http server capability of the media server.

  • Page 702: Restoring The 4600-Series Phone Configuration File, If Any

    The 4600-series phone settings file is now restored to the /tftpboot directory. Upgrade the G700 Firmware This section describes how to upgrade firmware on the components of the G700, including the Media Gateway Processor (MGP), the P330 Stack Processor, and any installed media modules.

  • Page 703: Verifying The Contents Of The Tftpboot Directory

    Upgrade the G700 Firmware Verifying the contents of the tftpboot directory Before proceeding with the G700 firmware installation, you should check the /tftpboot directory on the TFTP server to make sure the firmware versions match those listed in the planning documentation.

  • Page 704: Determining Which Firmware To Install On The G700

    The system displays the list of software. Show image version List for P330 stack processor Module-Type Bank Version ------ ----------- ---- ------- Avaya G700 media gateway 0.0.0 Avaya G700 media gateway 4.0.17 704 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 705 A. If the list shows A, you will upgrade B. 4. Refer to the VOIP FW column and row for slot V0 (same row occupied by the G700 information) to see if the number matches the VoIP firmware identified in your planning forms.

  • Page 706: Installing New Firmware On The P330 Stack Processor

    Installing new firmware on the G700 Media Gateway Processor To install MGP firmware 1. At the P330-1(configure)# prompt, type session mgp to reach the G700 media gateway processor. 2. Type configure at the MG-???-1(super)# prompt to enter configuration mode, which will change the prompt to MG-???-1(configure)#.
  • Page 707 7. Select Yes at the dialog box that asks if you want to continue. The G700 media gateway processor resets. The LEDs on the G700 media gateway and the media modules flash. These elements each conduct a series of self-tests. When the LEDs on the media modules are extinguished and the active status LEDs on the G700 media gateway are on, the reset is complete.

  • Page 708: Installing New Firmware On The Media Modules

    3. At the MG-001-1(super)# prompt, type configure to change to the configuration mode. 4. Type copy tftp mm-image v<slot #> <filename mm> <tftp_server_ip_address> where <slot #> is the slot of the specific media module, 708 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 709 8. Type reset <module #> where <module #> is the number of the G700 in the stack. 9. When the reset is finished, type show mm to verify the upgrade. To release board (if media module was busied out) 1.

  • Page 710: Setting Rapid Spanning Tree On The Network

    To set an edge-port, type set port edge admin state module/port edgeport. For more information on the Spanning Tree CLI commands, see the Avaya P330 User’s Guide (available at http://www.avaya.com/support). 710 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 711: Installing New Firmware On Other G700 Media Gateways

    For a local installation, you should have plugged your laptop into the stack master P330, which you can identify by the LED panel on the upper left of each G700 or P330 device in the stack.

  • Page 712: Post-Upgrade Tasks

    The IA770 patch documentation is co-located with the patch software. Note: 7. In the S8300 main menu under Miscellaneous, click Download Files. The Download Files screen displays. 712 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 713 Post-upgrade tasks Download Files screen 8. Select Files to download from the machine I’m using to connect to the server and click Browse for the first field. The S8300 displays the Choose File screen, which allows you to select files from your laptop.

  • Page 714: Starting Ia770 Intuity Audix Messaging

    770. Once the server has been stopped, the Web page will display status information. Once this process has begun, it will take a few minutes to complete the shutdown. 714 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 715: Verifying Start Up Of Ia770 Intuity Audix Messaging

    Post-upgrade tasks 5. When the message, "The Voice System has completely stopped" is displayed, select the Return to Main button. The Messaging Administration Web page is displayed. 6. From the Messaging Administration Web page, select Utilities. The Utilities Web page is displayed. 7.

  • Page 716: If Ia 770 Fails To Start After An Upgrade

    To check media modules on page 717 To enable scheduled maintenance on page 717 To busy out trunks on page 717 To check for translation corruption on page 717 716 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 717 Post-upgrade tasks To resolve alarms on page 717 To re-enable alarm origination on page 718 To back up the system on page 718 To check media modules 1. Type list configuration all and press Enter. 2. Verify that the software is communicating with all media modules and that all media modules are listed in the reports.

  • Page 718: If Using Ia770, Converting Switch Integration From Cwy1 To H.323 (Optional)

    CWY1 board for integration with Communication Manager. The tasks for converting the CWY1 integration to H.323 are explained in Administering the S8300 and S8400 Media Servers to work with IA 770, 07-600788. 718 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 719: Chapter 13: Manual Upgrade Of An Existing G700 Without An S8300 To R3.1

    Install new firmware on the G700 Media Gateway What are the G700 system components A P330 Stack Processor is built into the G700 Media Gateway. (This processor is also known as the Layer 2 switching processor). In addition, the G700 contains: Media Gateway Processor (MGP) ●...

  • Page 720: About Firmware Files

    About the TFTP server To install firmware on a G700 without an S8300 or LSP, you must first copy the firmware files to an external TFTP server on the customer LAN. The TFTP server can be a customer computer or it can be set up on your services laptop.

  • Page 721: Before Going To The Customer Site

    A tar.gz file, which you obtain from a CD-ROM or a website, contains new G700 firmware. To install the firmware on a G700, you must place this tar.gz file on a TFTP server that is connected to the customer’s LAN. The TFTP server can be a customer computer, or it can be your laptop, if you have arranged with the customer to connect your laptop to the LAN.

  • Page 722: Downloading G700 Firmware Files To Your Tftp Directory

    Downloading G700 firmware files to your TFTP directory To install new firmware for the G700 processors and the media modules, you first need to move the new firmware files to a directory on the TFTP server. The installation program reads the new firmware files from this directory on the TFTP server.
  • Page 723 Component Firmware Version Example Format P330 Stack Processor viisa<version id> viisa4_0_17.exe P330 Stack Processor p330<version id> p330Tweb.4.0.4.exe G700 Media Gateway mgp<version id> mgp_21_16_0.bin VoIP Media Module and mm760<version id> mm760v43.fdl Motherboard VoIP 8-port DCP Media Module mm712<version id> mm712v5.fdl 24-Port DCP Media Module mm717<version id>...

  • Page 724: On-Site Preparation For The Upgrade

    Manual upgrade of an existing G700 without an S8300 to R3.1 On-site preparation for the upgrade Before installing new firmware on the G700 processors and medial modules you need to prepare on-site by: Accessing the P330 stack processor on page 724 ●...

  • Page 725: Determining Which Firmware To Install On The G700

    On-site preparation for the upgrade To copy firmware files to the /tftpboot directory of an S8300 Media Server, do the following: a. Use telnet, Avaya Site Administration, or another tool to access the S8300 Media Server command line. b. Log in as craft.
  • Page 726 3. Refer to the list to check the FW vintage number of the G700. In the TYPE column, find G700, then check the matching field in the FW VINTAGE column to see if it matches the vintage number in your planning forms. If not, you must install new firmware on the G700 media gateway.

  • Page 727: Install New Firmware On The G700 Media Gateway

    Install new firmware on the G700 Media Gateway 4. Refer to the VOIP FW column and row for slot V0 (same row occupied by the G700 information) to see if the number matches the VoIP firmware identified in your planning forms.

  • Page 728: Installing New Firmware On The P330 Stack Processor

    Installing new firmware on the G700 Media Gateway Processor To install MGP firmware 1. At the P330-1(configure)# prompt, type session mgp to reach the G700 media gateway processor. 2. Type configure at the MG-???-1(super)# prompt to enter configuration mode, which will change the prompt to MG-???-1(configure)#.
  • Page 729 7. Select Yes at the dialog box that asks if you want to continue. The G700 media gateway processor resets. The LEDs on the G700 media gateway and the media modules flash. These elements each conduct a series of self-tests. When the LEDs on the media modules are extinguished and the active status LEDs on the G700 media gateway are on, the reset is complete.

  • Page 730: Installing New Firmware On The Media Modules

    <slot #> is the slot of the specific media module, <filename mm> the full-path name of the media module firmware file in a format such as 730 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 731 8. Type reset <module #> where <module #> is the number of the G700 in the stack. 9. When the reset is finished, type show mm to verify the upgrade. To release board (if media module was busied out) 1.

  • Page 732: Setting Rapid Spanning Tree On The Network

    To set an edge-port, type set port edge admin state module/port edgeport. For more information on the Spanning Tree CLI commands, see the Avaya P330 User’s Guide (available at http://www.avaya.com/support). This completes the G700 firmware upgrade procedures.

  • Page 733: Appendix A: Technical Information

    This appendix collects some of the detailed technical information you will need to install the Avaya G700 Media Gateway with an Avaya S8300 Media Serve. More complete information can be found in Hardware Description and Reference for Avaya Communication Manager, 555-245-207.

  • Page 734: Cabling Equipment

    X330LC Long Octaplane Long Octaplane cable - 6 ft Cable (2 m) (Catalog No. light-colored, used to CB0225) connect switches from two different physical stacks 1 of 2 734 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 735 Cabling Equipment Table 45: Media Gateway Cables and Peripherals (continued) Cable Description Length Length (metric) X330RC Redundant Redundant cable - black, Octaplane Cable (2 m) used to connect the top and (Catalog No. CB0222) bottom switches of a stack. X330L-LC Extra Long Extra-Long Octaplane cable 24 ft Octaplane Cable (8 m)
  • Page 736 Technical information 736 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 737: Appendix B: Information Checklists

    Appendix B: Information checklists This appendix is can be used as an aid for collecting necessary information for the installation of a G700 Media Gateway and an S8300 Media Server. The following lists are provided: Installer's Checklist: Tools, software, laptop settings, customer network information.

  • Page 738: Installer's Checklist

    SSO login authentication process. You will not be able to obtain the license file or to perform remote feature activation without the SSO login. dial plan IP addressing plan List of customer-provided IP services 738 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 739: Serial Number And Login Information

    Serial Number and Login Information Serial Number and Login Information G700 Serial Numbers Logins Name & Password S8300 Media Server P330 Stack G700 Media Gateway SSO Authentication Login anonymous email address Communication Manager Issue 9.1 June 2006...

  • Page 740: Set-Up For P330 Stack Processor

    IP address set time protocol sntp-protocol | time-protocol set time server IP address of time server set timezone zone name - <hours> (offset from GMT) 740 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 741: Set Up For G700 Media Gateway Processor (Mgp)

    Set Up for G700 Media Gateway Processor (MGP) Set Up for G700 Media Gateway Processor (MGP) G700 Media Gateway # Prompt: MG-???-n (super)# type configure to change prompt to MG-???-n (configure)# Command Requested Field Information to be Entered set interface...

  • Page 742: Set Up For Voip Resources

    (v + slot #) ip address number (v + slot #) ip address number (v + slot #) ip address number (v + slot #) ip address 742 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 743: Set Up For S8300 Media Server

    Set Up for S8300 Media Server Set Up for S8300 Media Server Location: slot #1 of G700 survivable processor? _______________________ Web Interface: 192.11.13.6 (default) Screen Title Field Information to be Entered Login Name Password Set Time and Date Time & Date...

  • Page 744: Installation Site Information

    Other Contact Info: Notes to installer: access procedures, safety/security procedures Access Contact Name Title Phone: FAX: Mobile: Pager: email: Off-hours contact: Installer Name Date of Installation 744 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 745: Stack Layout

    Stack Layout Stack Layout Label each unit in the stack. Make photocopies if needed. There can be no more than 10 units per stack. Media Gateway (module) # or C360 switch # Expansion Module Media Gateway (module) # or C360 switch # Expansion Module Media Gateway (module) # or C360 switch #...
  • Page 746 Information checklists 746 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 747: Appendix C: Equipment List

    Media Module Bays as well as a single, standard Avaya Expansion Module interface slot. The Avaya G700 Media Gateway is designed to offer options and scalability. A customer will be able to mix and match Media Modules, as well as stack and/or add additional Avaya G700 Media Gateways as they grow in size.
  • Page 748 Table 47: Equipment List: G700 Media Gateway Power Cords G700 Media Gateway Power Cords Supplies Power to the G700 Media Gateway. One cord per gateway is required, and there are various cords depending on the power required for the country in which the unit will be installed.
  • Page 749 CCMS messages tunneled over H.248 Signaling Protocol ● TFTP server ● The S8300 Media Server can act as the primary server of the G700 Media Gateway, or it can serve as a local survivable processor for remote/branch customer locations. Comcode (for Services Ordering Only): 700335144...
  • Page 750 Required for any 107988867 customer with a maintenance contract and an MM710 T1/E1 Media Module, highly recommend for other customers to avoid expensive technician visits. 1 of 4 750 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 751 MM712 will not support 4-Wire DCP telephones. Signal timing specifications for the MM712 support TDM Bus Timing in receive and transmit modes. The G700 Media Gateway supplies only +5 VDC and –48 VDC to the MM712 Media Module. Any other required voltages must be derived on the module.
  • Page 752 Supported endpoints must conform to AT&T BRI, World Class BRI, or National ISDN NI1/NI2 BRI standards. The MM720 BRI Media Module provides -40 volt phantom power to the BRI endpoints. 3 of 4 752 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 753 Module needs to be added if more than two MM710 T1/E1 Media Modules are used in a single chassis. This will provide for an additional 64 channels. This VoIP conversion resource in the G700 Media Gateway is an improved version of the Prowler board resource and from a configuration perspective, the two are the same.
  • Page 754 Material code: 108562976 Avaya MOD P330 The X330-L1 provides 1000BLX UPLINK 1PT 1000Base-LX connectivity with one Single Mode Fiber port (up to 5 km,3.11 miles) 1 of 2 754 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 755 Table 50: Avaya P330 Equipment (continued) Avaya P330 Equipment Material code: 108562968 Avaya MOD P330 10/ The X330-T16 adds 16 100TX UPLINK 16PT 10/100Base-T ports. It allows up to 64 ports in a single switch and an impressive 640 per stack.
  • Page 756 Equipment list 756 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 757: Appendix D: Install The Avaya Tftp Server

    This appendix describes the procedure to install and configure the Avaya TFTP server on a technician’s laptop or other computer. You can use the capabilities of the TFTP server as the "source" to install software on the S8300 and install firmware on the G700 or G350 Media Gateways and the gateway media modules.
  • Page 758 In the Server Options window, select the Outbound tab, and browse to your CD-ROM drive location and double-click to enter in the outbound file path. 758 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 759 c. Select the Inbound tab and ensure that the Inbound file path is blank d. Select the Options tab. Enter 69 in the Use Port field and 30 in the Timeout field. e. Select No Incoming. However, if you wish to copy files as a backup prior to performing an upgrade of software, leave this field unchecked.
  • Page 760 Select the Deny tab and ensure that all fields are blank. i. Select the MultiThreading & Logging tab and select High for Thread Priority Settings. j. Leave the default filename in the Log to file field. 760 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 761 k. Select the Client Limits tab and move the slide button all the way to the right for Maximum simultaneous Clients (~) and Maximum Clients in display (100). l. Select the ICMP Messages tab and ensure that all fields are blank. m.
  • Page 762 Install the Avaya TFTP server 762 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 763: Index

    ....switch configuration Checklist 1, Install new G700 with S8300 ... . adjunct power connections...
  • Page 764 ..language files ....patch files Initial Administration Tasks 764 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 765 ..... C360 loudspeaker paging for G700 or G350 media ....
  • Page 766 ..1151A1 and 1151A2 power supply ....SCC1 Media Gateway 766 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 767 ....existing G700 without S8300 CO trunk ... .
  • Page 768 Index 768 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

This manual is also suitable for:

S8300

Table of Contents