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Avaya S8100 Series Manual

Media servers and gateways
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Table of Contents

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Upgrading, Migrating, and
Converting Media Servers and
Gateways
Release 3.1
03-300412
Issue 2.1
June 2006

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Table of Contents
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Summary of Contents for Avaya S8100 Series

  • Page 1 Upgrading, Migrating, and Converting Media Servers and Gateways Release 3.1 03-300412 Issue 2.1 June 2006...
  • Page 2 Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone...

  • Page 3: Table Of Contents

    Checklist of tasks to perform before you go on site ... . . License and Avaya authentication files ....
  • Page 4 Contents TN2312AP/BP IPSI circuit pack upgrades ....Preupgrade service pack for upgrades starting from R2.x only ..Upgrading LSPs, ESSs, and H.248 media gateways, if any .
  • Page 5 Logging off all administration applications ....Registering Avaya Communication Manager ....
  • Page 6 Starting the Upgrade Tool ......Installing Avaya authentication files (if required) ....
  • Page 7 Contents Stopping call processing on the LSPs or ESSs if being used (main server only) ....... Connecting to the active media server .
  • Page 8 Interchanging the media servers......Installing the new license and Avaya authentication files on newly active media server ......
  • Page 9 (main server only) ....... Logging off all administration applications on the standby media server . Registering Avaya Communication Manager ....Upgrading Communication Manager on Avaya S8700-series Media Servers or S8700-series ESS from R2.x/R3.0 to R3.1 or...
  • Page 10 Contents Checking for translation corruption ..... . Saving a copy of the 4600-series telephone configuration file, if any (main server only) ......Accessing the media server maintenance web interface.
  • Page 11 Contents Installing the new license and Avaya authentication files on newly active media server ......
  • Page 12 Using the Upgrade Tool to upgrade Communication Manager on Avaya S8700-Series Media Server ....251 About use of the Upgrade Tool ......
  • Page 13 Logging off the administration applications on the standby media server . Registering Avaya Communication Manager ....Post-requisites ........
  • Page 14 DEFINITY Server CSI or DEFINITY ONE/S8100 in a CMC ... Avaya IP600 in a G600 ......
  • Page 15 DEFINITY Server CSI or DEFINITY ONE/S8100 in a CMC ... Avaya IP600 in a G600 ......
  • Page 16 Contents Inserting circuit packs ......Connecting cables ....... Replacing the TN799C C-LAN circuit pack .
  • Page 17 Contents Verifying system status......Recording all busyouts ......Recording node names and IP addresses.
  • Page 18 Contents Prerequisites ........Tasks checklists....... . . Migration tasks.
  • Page 19 Contents Verifying the IP addresses ......Checking the link status ......Upgrading firmware .
  • Page 20 DEFINITY Server CSI or DEFINITY ONE/S8100 in a CMC ..Avaya IP600/S8100 in a G600 ......
  • Page 21 Contents Prerequisites ........Tasks checklists....... . . Migration tasks.
  • Page 22 Contents Verifying the IP addresses ......Checking the link status ......Upgrading firmware .
  • Page 23 Contents Accessing the server command line interface with SSH protocol..Assigning IP addresses to the IPSI circuit packs ....Using static addressing ......Clearing the ARP cache on the laptop computer .
  • Page 24 Contents Administering the IPSIs ......Adding IPSI translations to Communication Manager ... . Setting the alarm activation level .
  • Page 25 Contents Migration tasks........Premigration administration ......Connecting to the processor .

  • Page 26: Backing Up Translations

    Returning replaced equipment ......Migrating an Avaya IP600/S8100 to an S8500 Media Server ..577 Basic migration steps .

  • Page 27: Verifying Circuit Pack Insertion

    DEFINITY Server CSI or DEFINITY ONE/S8100 in a CMC ..Avaya IP600/S8100 in a G600 ......
  • Page 28 Contents Saving translations ....... Migrating translations ....... Accessing the media server .
  • Page 29 Contents Migrating from a DEFINITY Server SI in an SCC to an S8700-Series Media Server with Fiber-PNC ... . . 651 Basic migration steps ....... Migration paths .
  • Page 30 Contents Installing IPSI and maintenance circuit packs ....Installing Expansion Interface circuit packs ....Turning on the media gateway .
  • Page 31 Contents Connecting the media server cables and the IPSI cables to the Ethernet switch ....... . Upgrading the hardware in each port network .
  • Page 32 Contents Verifying circuit pack insertion......Verifying the IP addresses ......Checking the link status .
  • Page 33 Contents Checking system status ......Verifying the license file ......Transferring translations .
  • Page 34 Contents Administering the location assignment ....Setting the switch ID ......Setting the cabinet number.
  • Page 35 Troubleshooting the migration ......Returning replaced equipment ......Migrating an Avaya IP600/S8100 to an S8700-Series Media Server with IP-PNC .
  • Page 36 Contents Saving translations ....... Recording IP settings ......Migrating translations .
  • Page 37 Contents Busying out previously busied out trunks ....Troubleshooting the migration ......Returning replaced equipment .
  • Page 38 Contents On the S8500 Media Server ......Shutting down the S8500 Media Server ....Disconnecting the cables.
  • Page 39 Verifying connectivity to the network server ....Installing the new license file and the Avaya authentication file ..Restoring the Linux migration upgrade set from the network ..
  • Page 40 Contents Backing up files on the media server ..... Releasing alarm suppression (optional)....Setting the Product ID .
  • Page 41 Contents Obtaining the Product ID on the active S8700 or S8710 Media Server . . . Looking up server configuration information on the active S8700 or S8710 Media Server ......Disconnecting from the active S8700 or S8710 Media Server .
  • Page 42 Contents Verifying the first S8720 Media Server configuration... . . Rebooting the first S8720 Media Server ....Accessing the first S8720 Media Server .
  • Page 43 Contents Confirming the product ID on the first S8720 Media Server ..1022 Enabling CNC, if necessary ......1022 Initializing Communication Manager.
  • Page 44 Contents Common conversion prerequisites ..... . . 1037 Presite checklist....... . . 1037 License and authentication files .
  • Page 45 Contents Removing fiber-related administration ....1066 Enabling PNC duplication, if necessary ....1066 Removing fiber-related hardware .
  • Page 46 Contents Upgrading firmware on the new circuit packs ....1098 Disabling PNC duplication, if necessary ....1098 Removing fiber-related administration .
  • Page 47 Contents Adding new circuit packs......1123 Setting the VLAN parameters and diffserv parameters... . 1130 Verifying IPSI translations .
  • Page 48 Disabling the boot timeout of the SAMP board (S8500B upgrade only). . . 1168 Installing Avaya Communication Manager ....1169 Configuring the S8500 LSP ......
  • Page 49 Contents Converting simplex bearer to duplicated bearer on IP-PNC port networks (with S8700-series Media Servers only) ..1201 Introduction ........1201 Duplicated control network.
  • Page 50 Contents Replacing the cover on the server ..... . . 1230 Replacing the server in the rack ......1230 Restoring power to the server(s).

  • Page 51: Chapter 1: Introduction

    Port network connectivity Chapter 1: Introduction This document describes procedures for upgrades, migrations, and conversions of Avaya telecommunications products that use the Avaya Communications Manager software application. An upgrade is an installation of a newer release of software on a media server or a newer ●...

  • Page 52: Reliability And Availability

    Introduction Reliability and availability The reliability of a telecommunications system is defined by the extent of duplication of certain components. The traditional standard, high, and critical reliability levels apply to the pre-Linux-based switches. For Linux-based media servers, the standard reliability level is expanded to include simplex for S8500 media servers and duplex for S8700-Series media servers.
  • Page 53 The terms control and bearer mean control network and bearer network, Note: respectively. More detailed definitions of reliability levels, including the circuit packs involved, are given in the Hardware Description and Reference for Avaya Communication Manager, 555-245-207. Table 1: Reliability levels (per system) for Linux-based systems...

  • Page 54: Resources

    Resources To help with the procedures in this book, you might need to refer to the following books. Here is a list of books contained on the Documentation for Avaya Communication Manager 3.1, Media Gateways and Servers CD-ROM, 03-300151. ✓...
  • Page 55 Resources ✓ Document Description Using the Avaya Enterprise Information on installing and configuring ESSs and Survivable Servers (ESS) migrating a main media server to an ESS. (03-300428) Administrator Guide for End-user information on administering trunks and Avaya Communication telephones. Manager (03-300509)

  • Page 56: How This Book Is Designed And Organized

    S8300 Media Server from Release 2.x or later to Release 3.1. Upgrading Communication Manager on Avaya S8500 Presents the tasks required to Media Server or S8500 ESS Using Maintenance Web upgrade the software on an S8500...
  • Page 57 Upgrading firmware on programmable TN circuit It points to the procedures on the packs on page 293 Avaya Support Web site. Upgrading firmware on the Avaya Ethernet Switch It points to the procedures on the page 295 Avaya Support Web site. Migrations on page 297...
  • Page 58 Presents the tasks required to Server using ftp on page 413 migrate an S8100 to an S8400 Media Server using ftp. Chapter 5: Migrating to an Avaya S8500 Media Introduces the modules associated Server on page 443 with migrating to the S8500 Media Server.
  • Page 59 799 migrate a DEFINITY ONE/S8100 in a CMC to an S8700-Series Media Server in an IP-PNC configuration. Migrating an Avaya IP600/S8100 to an S8700-Series Presents the tasks required to Media Server with IP-PNC on page 833 migrate an IP600/S8100 in a G600 to an S8700-Series Media Server in an IP-PNC configuration.
  • Page 60 Introduction Section, chapter, or module Description Converting some or all direct-connect port networks to Presents the tasks required to IP-connect on page 1047 convert an S8500 or S8700-Series media server from a direct connect configuration to an IP-PNC configuration. Converting some or all CSS port networks to Presents the tasks required to IP-PNC on page 1079...
  • Page 61 Describes the various ways to access the media servers for administration, including physical connection methods (laptop, modem, LAN), login methods (Web Interface, telnet, P330 Device Manager for G700), Avaya Site Administration and network and browser settings 6 of 6 Issue 2.1 June 2006...
  • Page 62 Introduction 62 Upgrading, Migrating, and Converting Media Servers and Gateways...

  • Page 63: Upgrades

    On occasion it is necessary to install a service pack in between releases of Avaya Communication Manager. A service pack is also known as a software update or patch. This process updates a portion of Communication Manager without changing the release.

  • Page 64: Firmware Upgrades

    TN2312AP/BP IP Server Interface. You cannot activate many features of release 3.1 of Avaya Communication Manager unless these circuit packs are on the most current version. Firmware for these products are available from the Avaya Support Web site, http://avaya.com/ support.

  • Page 65: Chapter 2: Upgrading Software On Media Servers

    Chapter 2: Upgrading Software on Media Servers The software upgrades in this section cover upgrades of Avaya Communication Manager on S8300, S8500, and S8700 Series Media Servers. Two different tools might be available to upgrade an existing, registered media server: The Maintenance Web Interface, which is available for all releases ●...

  • Page 66: Upgrades That Can Affect Service

    For an S8700-Series Media Server, three upgrade paths exist: From Release 1.x to 3.0. This upgrade requires: ● - An updated license file and Avaya authentication file - A preupgrade service pack (software update) - An interim upgrade to Release 1.3.x for some paths From Release 2.x to Release 3.1.

  • Page 67: Common Prerequisites For All Upgrades

    Complete the tasks in the Checklist of tasks to perform before you go on site on page 68. ● Get a new license file. For more information, see License and Avaya authentication ● files on page 70. Issue 2.1 June 2006...

  • Page 68: Checklist Of Tasks To Perform Before You Go On Site

    Upgrading Software on Media Servers Checklist of tasks to perform before you go on site Task Description Verify that your Services Correct hardware includes: laptop has the appropriate 32 MB RAM ● hardware. 40 MB of available disk space ● A direct Ethernet cable ●...
  • Page 69 ● VAL circuit packs ● Firmware is upgraded often. To enusre that you have the most current versions, go to the Avaya Support web site, http://avaya.com/support. Click Downloads and select the product. Verify that you have the Updated license and authentication files are updated license and necessary for this major upgrade.

  • Page 70: License And Avaya Authentication Files

    Internet access to the RFA Web page with Internet Explorer 5.0 or higher ● Before you arrive on site, download the license file and the Avaya authentication file to the Services laptop. You install these files as part of the installation process.

  • Page 71: Logins And Passwords

    Logins and passwords Once you install the Avaya authentication files, a challenge/response system called Access Security Gateway (ASG) protects Avaya services logins to the media server. The ASG challenge/response protocol confirms the validity of each user, and this reduces the opportunity for unauthorized access.
  • Page 72 Upgrading Software on Media Servers 1. Use for all new installations and migrations. Required for upgrades of an S8700-series Media Server that was a fiber-PNC or MC (platform 6) configuration before the upgrade. 2. This attribute, before release 3.0, restricted the ability to configure a network with both IP-PNC and fiber-PNC port networks and to configure SCC1 and MCC1 PNs using IP-PNC only.

  • Page 73: Upgrade Modules

    75 Upgrading Communication Manager from 2.x to 3.1 on an S8300 Media Server ● page 83 Upgrading Communication Manager on Avaya S8500 Media Server or S8500 ESS Using ● Maintenance Web Interface on page 89 Upgrading Communication Manager on Avaya S8500 Media Server from R2.x/R3.0 to ●...
  • Page 74 Upgrading Software on Media Servers 74 Upgrading, Migrating, and Converting Media Servers and Gateways...

  • Page 75: Upgrading Communication Manager From 1.X To 3.1

    S8300 Media Server Introduction This module provides a high-level list of tasks that you must complete to upgrade Avaya Communication Manager from a pre-2.1 release to a 3.1 release on an S8300 Media Server in either primary controller or local survivable processor (LSP) mode.

  • Page 76: Pre-Requisites

    Communication Manager 3.1, you need to create an updated license file for the primary controller. 4. Obtain post-upgrade Go to http://support.avaya.com and click service pack file. Downloads to obtain the service pack file available for the Communication Manager release to which you are upgrading.

  • Page 77: Pre-Upgrade Service Pack Requirements

    Pre-upgrade service pack requirements Pre-upgrade service pack requirements The upgrade may require a pre-upgrade service pack, depending on the release of Avaya Communication Manager from which you are upgrading. Table 5: R3.1 Upgrade requirements depending on pre-upgrade release describes when a service pack is required.

  • Page 78: Tasks Checklist

    Task Steps/Comments Go to the standard documentation Use Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server, 555-234-100, Issue 9, February 2006. To upgrade the S8300, you complete selected tasks from Chapter 11. You need to complete only some of the tasks in these chapters.
  • Page 79 Tasks checklist Task Steps/Comments 4. Install pre-upgrade service This service pack allows you to back up data so that it can be restored to a different Linux pack, if necessary. operating system. See "Installing the pre-upgrade software service pack, if necessary"...
  • Page 80 Upgrading Communication Manager from 1.x to 3.1 on an S8300 Media Server Task Steps/Comments 9. Disable RAM disk and reboot. ICC Mode only: RAM disk must be disabled in order to successfully restore translations. See "Disabling RAM disk on the media server" and "Reboot the media server"...
  • Page 81 Tasks checklist Task Steps/Comments ICC mode: On LSPs of the S8300B (if any) 16. Reboot LSPs (if any) At the LSP’s SAT prompt, enter reset system 17. Verify LSP translations date To view the LSP’s translations date and time, enter list configuration software. and time (if any).
  • Page 82 LSP’s translation files using the SAT command list survivable-processor on the primary controller. 22. Upgrade G700 Media Using the Avaya Installation Wizard: Gateway firmware Upgrade G700 firmware ● See "Upgrade the firmware on Upgrade media module firmware ●...

  • Page 83: Upgrading Communication Manager From 2.X To 3.1

    Administrator Guide for Avaya Communication Manager, 03-300509. ● Follow the detailed procedures in Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server, 555-234-100, Issue 9, February 2006, for most of the tasks in this upgrade scenario. Issue 2.1 June 2006...

  • Page 84: Prerequisites

    To download the service pack file available for the service pack file. Communication Manager release to which you are upgrading go to http://support.avaya.com and click Downloads. For example, release 3.1, load 336. Download the service pack and take it to the site.

  • Page 85: Tasks

    Steps/Comments Go to the standard documentation Use Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server, 555-234-100, Issue 9, February 2006. To upgrade the S8300, you complete selected tasks from Chapter 12. You need to complete only some of the tasks in these chapters.
  • Page 86 LSPs/ESSs can cause translation corruption on the LSPs/ESSs. To check PSN #739U, from any computer, access http:// support.avaya.com. Select Product Support Notices > View All Documents > PSN #739U. 5. Install post-upgrade service pack file. See "Installing...
  • Page 87 Tasks Task Steps/Comments 6. Install the updated license and authentication files See "Install updated license and authentication files" in Chapter 12. 7. Save Translations See "Saving translations" in Chapter 12. 8. Verify that the media Open a SAT session with either the primary ●...
  • Page 88 LSP translation files using the SAT command list survivable-processor on the primary controller. 15. Upgrade G700 Media Using the Avaya Installation Wizard: Gateway firmware Upgrade G700 firmware ● See "Manually upgrading Upgrade media module firmware ●...

  • Page 89: Upgrading Communication Manager On Avaya S8500

    Use this procedure to upgrade an existing S8500 Media Server or Enterprise Survivable Server (ESS) from release 2.x or 3.0 of Avaya Communication Manager to release 3.1. This procedure uses the new Manage Software link on the Maintenance Web Interface. If the media server is running Release 2.1 or later, you can use the Upgrade Tool.

  • Page 90: Prerequisites

    46xxH323_cm2_2_wi1_15_ipt2_2_111405.tar. You must retrieve the firmware file from the Avaya Downloads Web site and download the 46xx firmware file to the server after the upgrade. However, you can save a copy of the 46xx configuration file before the upgrade and copy the file back into the /tftpboot directory after the upgrade.
  • Page 91 Prerequisites Preupgrade service pack for upgrades starting from R2.x only An upgrade from R2.x of Communication Manager requires a preupgrade service pack, depending on which software load the media server is on. For more information about the software load that is associated with each release, see Software release and load on page 91.
  • Page 92 Upgrading Communication Manager on Avaya S8500 Media Server or S8500 ESS Using Maintenance Web The correct order is: 1. If the system includes one or more LSPs, upgrade Communication Manager on the S8300 or S8500 LSP to the latest version.
  • Page 93 However, to use the tool, the firmware files must be installed on the S8300 or other TFTP server that is accessible to the media gateways. For more information on the firmware upgrade process, see Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server (555-234-100).
  • Page 94 Upgrading Communication Manager on Avaya S8500 Media Server or S8500 ESS Using Maintenance Web Stopping and starting ESSs As with LSPs, you have the same option of stopping and starting ESSs to prevent IP telephone registrations with the ESSs during a server upgrade. For more information, see...
  • Page 95 Upgrade tasks (S8500 Main Server as main server) Accessing the media server maintenance web interface on page 100 ● Copying files to the media server on page 101 ● Resolving alarms on page 101 ● Backing up recovery system files on page 101 ●...
  • Page 96 Upgrading Communication Manager on Avaya S8500 Media Server or S8500 ESS Using Maintenance Web Logging off all administration applications on page 118 ● Registering Avaya Communication Manager on page 118 ● Upgrade tasks (S8500 Main Server as ESS) Preupgrade tasks:...
  • Page 97 Preupgrade tasks Upgrading the SAMP firmware (S8500B only) Before you upgrade the S8500B Media Server to Communication Manager R3.1, upgrade the firmware on the Avaya Server Availability Management Processor (SAMP) card. Check the Downloads section at http://support.avaya.com for the most recent firmware available for the S8500 Media Server and SAMP.
  • Page 98 For more information on the S8300 LSP, see Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server (555-234-100). Starting a SAT session To start a SAT session.
  • Page 99 Preupgrade tasks 4. Check the following fields for the values listed: Link Status = connected ● Service State = in service ● 5. Type list signaling group and press Enter. 6. Note the signaling groups that are listed by number. 7.
  • Page 100 Upgrading Communication Manager on Avaya S8500 Media Server or S8500 ESS Using Maintenance Web Disabling scheduled maintenance with the SAT (main server only) To prevent scheduled daily maintenance from interfering with the upgrade: 1. Type change system-parameters maintenance and press Enter.
  • Page 101 To back up the system configuration files: 1. Under Data Backup/Restore, click Backup Now. 2. Select the data sets, including Avaya Call Processing (ACP) translations and Save ACP translations prior to backup. Do not select Full Backup because this option does not save translations.
  • Page 102 Upgrading Communication Manager on Avaya S8500 Media Server or S8500 ESS Using Maintenance Web Note: If you back up to a flashcard, Avaya recommends that you use a different Note: flashcard from the one with the prior release translations. You might need these translations if you need to back out of the upgrade, migration, or conversion procedure.
  • Page 103 Preupgrade tasks Saving a copy of the 4600-series telephone configuration file, if any (main server only) During an upgrade, any data in the /tftpboot directory is overwritten with new software and firmware. If the system uses the http or tftp server capability, the 4600-series IP Telephone firmware and configuration file in the /tftpboot directory are overwritten.
  • Page 104 Upgrading Communication Manager on Avaya S8500 Media Server or S8500 ESS Using Maintenance Web Activating the preupgrade service pack, only if starting from R2.x To activate the service pack: 1. Access the command line interface of the server with telnet and an IP address of 192.11.13.6.
  • Page 105 SAMP boot timeout first. See "Disabling the boot timeout on Release 3.1 using the SAMP Web page" in the Using the Avaya Server Availability Management Processor (SAMP), 03-300322.
  • Page 106 Upgrading Communication Manager on Avaya S8500 Media Server or S8500 ESS Using Maintenance Web Copying Communication Manager to the media server To copy Communication Manager to the media server: 1. On the browser toolbar, click Refresh to reload the current page.
  • Page 107 Upgrade tasks If fewer than 3 releases resides on the hard disk ● a. Select Copy a release to the local hard drive, but do not install it. Click Continue to view the options for copying the software to the hard disk. b.
  • Page 108 Upgrading Communication Manager on Avaya S8500 Media Server or S8500 ESS Using Maintenance Web 2. Under Server Upgrades, click Manage Software. 3. Select Install one of the following releases currently resident on the local hard drive: and click Continue. The Choose Software Web page appears.
  • Page 109 Upgrade tasks Choose License Source screen 5. If you have copied the license and authentication files to the server, select the following options: - I will supply the license/authentication files myself when prompted later in this process. - Update authentication information as well as license information. 6.
  • Page 110 Upgrading Communication Manager on Avaya S8500 Media Server or S8500 ESS Using Maintenance Web 9. Click Continue. The Install in Progress Web page appears. The installation takes 10 to 20 minutes. The Install in Progress screen refreshes every 10 seconds or on demand by clicking the Refresh button.
  • Page 111 4. When the reboot is complete, click Continue to display the Update Tripwire Database screen. If you selected the install license files option earlier in the process, you are prompted to install the updated license and Avaya authentication files. Click Continue to install the license and Avaya authentication files.
  • Page 112 Upgrading Communication Manager on Avaya S8500 Media Server or S8500 ESS Using Maintenance Web Verifying software operation To verify the software version. 1. Under Server, click Software Version. 2. Look in the Reports as field to verify that the new software is present.
  • Page 113 Upgrade tasks Installing postupgrade service pack, if any, on media server Note: Do not perform this procedure if you are not installing a service pack for Note: Communication Manager. This service pack might not preserve calls. To install a post-upgrade service pack. 1.
  • Page 114 Upgrading Communication Manager on Avaya S8500 Media Server or S8500 ESS Using Maintenance Web 3. Select Configure individual services, and click Continue. The Configure Individual IP Services menu appears on the left pane of the Web page. 4. Click the Set Identities menu option.

  • Page 115: Post-Upgrade Tasks

    Post-Upgrade tasks Post-Upgrade tasks Note: Tasks Restoring the 4600-series IP Telephone configuration file, if any (main Note: server only) on page 115 through Checking for translation corruption on page 116 use SAT commands on the active media server. Restoring the 4600-series IP Telephone configuration file, if any (main server only) If you copied a 4600-series Telephone configuration file to the /var/home/ftp/pub directory prior to the upgrade, you must restore it after the upgrade.

  • Page 116: Checking For Translation Corruption

    Upgrading Communication Manager on Avaya S8500 Media Server or S8500 ESS Using Maintenance Web Checking for translation corruption To check for translation corruption: 1. Type newterm. Press Enter. 2. If you see the following message: Warning: Translation corruption detected . . .

  • Page 117: Releasing Alarm Suppression (Optional)

    Post-Upgrade tasks Releasing alarm suppression (optional) If you complete the upgrade well before the time set when you suppressed alarming, you might want to release alarm suppression manually rather than wait for the system to release alarm suppression. To release alarm suppression: 1.

  • Page 118: Logging Off All Administration Applications

    Upgrading Communication Manager on Avaya S8500 Media Server or S8500 ESS Using Maintenance Web 5. Repeat for each LSP or ESS. For more information, see Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server, 555-234-100, or Using the Avaya Enterprise Survivable Server (ESS), 03-300428.

  • Page 119: Upgrading Communication Manager On Avaya S8500

    R2.x/R3.0 to R3.1 or from R3.1 to R3.1.x Using the Upgrade Tool Use this procedure to upgrade an existing S8500 Media Server from release 2.x or 3.0 of Avaya Communication Manager to release 3.1. This method uses the Upgrade Tool available with Release 2.1 and later.

  • Page 120: About Use Of The Upgrade Tool

    Upgrading Communication Manager on Avaya S8500 Media Server from R2.x/R3.0 to R3.1 or from R3.1 to Important: You cannot use the Upgrade Tool to upgrade the G150 Media Gateway or G250 Important: Media Gateways. You must upgrade the G150 and G250 separately. For more information, see Installation and Configuration for the Avaya G150 Media Gateway (03-300395).

  • Page 121: Which Devices The Upgrade Tool Can Upgrade

    Disabling the boot timeout of the SAMP board (S8500B upgrade only) on page 1168 or "Disabling the boot timeout on Release 3.1 using the SAMP Web page" in the Using the Avaya Server Availability Management Processor (SAMP), 03-300322. Prerequisites Before you go onsite, you must complete the tasks in the...

  • Page 122: Tn2312Ap/Bp Ipsi Circuit Pack Upgrades

    Upgrading Communication Manager on Avaya S8500 Media Server from R2.x/R3.0 to R3.1 or from R3.1 to TN2312AP/BP IPSI circuit pack upgrades The TN2312AP/BP IP Server Interface (IPSI) circuit packs must have the most recent release of the firmware before you upgrade Communication Manager on the media server. Upgrade the IPSI firmware first.
  • Page 123 Prerequisites The upgrade process consists of the following high level steps: 1. Obtain the updated license files and preupgrade and postupgrade service packs for LSPs and the primary controller. Also, obtain firmware files for all G350 and G700 Media Gateways. 2.

  • Page 124: The Need To Restore Ip Phone Files

    Upgrading Communication Manager on Avaya S8500 Media Server from R2.x/R3.0 to R3.1 or from R3.1 to The need to restore IP Phone files During an upgrade, any data in the /tftpboot directory is overwritten with new software and firmware. The system might use files in the /tftpboot directory for the http or tftp capability for 4600-series IP telephone firmware downloads and configuration updates.
  • Page 125 Removing the CD-ROM from the CD-ROM drive on page 135 ● Upgrade tasks: Starting the Upgrade Tool on page 136 ● Installing Avaya authentication files (if required) on page 137 ● Verifying software operation on page 137 ● Checking system status on page 138 ●...

  • Page 126: Preupgrade Tasks

    Upgrading Communication Manager on Avaya S8500 Media Server from R2.x/R3.0 to R3.1 or from R3.1 to Preupgrade tasks Upgrading the SAMP firmware (S8500B only) Before you upgrade the S8500B Media Server to Communication Manager R3.1, upgrade the firmware on the Avaya Server Availability Management Processor (SAMP) card. Check the Downloads section at http://support.avaya.com...

  • Page 127: Checking Link Status With Sat (Main Server Only)

    Preupgrade tasks Checking link status with SAT (main server only) To use the SAT to check the status of various links: 1. Type display communication-interface links and press Enter. 2. Note all administered links. 3. Type status link number and press Enter for each administered link. 4.

  • Page 128: Disabling Scheduled Maintenance With The Sat (Main Server Only)

    Upgrading Communication Manager on Avaya S8500 Media Server from R2.x/R3.0 to R3.1 or from R3.1 to Disabling scheduled maintenance with the SAT (main server only) To prevent scheduled daily maintenance from interfering with the upgrade: 1. Type change system-parameters maintenance and press Enter.

  • Page 129: Accessing The Media Server Maintenance Web Interface

    Preupgrade tasks To copy the 4600-series configuration file to a safe location, perform the following steps: 1. Access the command line interface of the server with telnet and an IP address of 192.11.13.6. 2. Log in as craft. 3. At the Linux command line, type cd /tftpboot, and press Enter. 4.

  • Page 130: Installing The Preupgrade Software Service Pack Only If Starting From R2

    Upgrading Communication Manager on Avaya S8500 Media Server from R2.x/R3.0 to R3.1 or from R3.1 to To copy the service pack files to the media server: Note: Do not perform this task if you are upgrading an R3.0 release to R3.1.

  • Page 131: Copying Files To The Media Server

    The word Completed appears in the status field for the primary controller and each LSP you are updating. Copying files to the media server Copy the following files, as appropriate, from the computer to the media server: License and Avaya Authentication files ● Preupgrade and postupgrade service pack files ●...

  • Page 132: Backing Up Recovery System Files

    Upgrading Communication Manager on Avaya S8500 Media Server from R2.x/R3.0 to R3.1 or from R3.1 to Backing up recovery system files To back up the system configuration files: 1. Under Data Backup/Restore, click Backup Now. 2. Select the data sets, including Avaya Call Processing (ACP) translations and Save ACP translations prior to backup.

  • Page 133: Inserting The Communication Manager Cd-Rom Into The Media Server

    LSPs/ESSs are incompatible, then file synchronization between the primary controller and the LSPs/ESSs can cause translation corruption on the LSPs/ESSs. To check PSN #739U, from any computer, access http://support.avaya.com. Select Product Support Notices > View All Documents > PSN #739U. Issue 2.1 June 2006...

  • Page 134: Copying Communication Manager To The Media Server

    Upgrading Communication Manager on Avaya S8500 Media Server from R2.x/R3.0 to R3.1 or from R3.1 to Copying Communication Manager to the media server To copy Communication Manager to the media server: 1. On the browser toolbar, click Refresh to reload the current page.

  • Page 135: Removing The Cd-Rom From The Cd-Rom Drive

    SAMP boot timeout first. See "Disabling the boot timeout on Release 3.1 using the SAMP Web page" in the Using the Avaya Server Availability Management Processor (SAMP), 03-300322.

  • Page 136: Starting The Upgrade Tool

    Upgrading Communication Manager on Avaya S8500 Media Server from R2.x/R3.0 to R3.1 or from R3.1 to Starting the Upgrade Tool Important: The Communication Manager software must be copied directly to each LSP by Important: logging into the LSP and using the Manage Software Web page. In addition, the authentication file, if needed, must be downloaded to each LSP also by logging into the LSP and using the Download Software Web page.

  • Page 137: Installing Avaya Authentication Files (If Required)

    The system displays the Upgrade Tool Home Page. 2. Follow the procedures in the Job Aid: Upgrade Tool and Worksheets. Installing Avaya authentication files (if required) New authentication files are required when you upgrade the software to a release with a new whole number, such as from R2.2 to R3.0.

  • Page 138: Checking System Status

    Upgrading Communication Manager on Avaya S8500 Media Server from R2.x/R3.0 to R3.1 or from R3.1 to Checking system status To check the system status: 1. Under Server, click Status Summary to verify that the server mode is active. 2. Click Process Status.

  • Page 139: Copying Ip Telephone Firmware To The Media Server, If Necessary (Main Server Only)

    If, before the upgrade, the server served as an http server for IP telephone firmware, download the most recent IP telephone firmware bundle from the Avaya Firmware Download Web site. The firmware bundle reinstates the 46xx IP Telephone Web page in Communication Manager and also makes the 46xx IP Telephone firmware for the tftp or http server capability of the media server.

  • Page 140: Enabling Scheduled Maintenance With Sat

    Upgrading Communication Manager on Avaya S8500 Media Server from R2.x/R3.0 to R3.1 or from R3.1 to Enabling scheduled maintenance with SAT To enable scheduled maintenance. 1. Type change system-parameters maintenance and press Enter. 2. Ensure that the administration for the Start Time and Stop Time fields is the same as before the upgrade.

  • Page 141: Backing Up Recovery System Files

    To back up the system configuration files: 1. Under Data Backup/Restore, click Backup Now. 2. Select the data sets, including Avaya Call Processing (ACP) translations and Save ACP translations prior to backup. Do not select Full Backup because this option does not save translations.

  • Page 142: Registering Avaya Communication Manager

    Upgrading Communication Manager on Avaya S8500 Media Server from R2.x/R3.0 to R3.1 or from R3.1 to Registering Avaya Communication Manager Follow standard procedures to register the new software. Postrequisites Upgrading the G150 Media Gateways, if used Note: If the configuration does not include G150 Media Gateways, do not perform this Note: task.

  • Page 143: Upgrading Communication Manager On Avaya S8700

    Upgrading Communication Manager on Avaya S8700 Media Server from R1.x to R3.1 This procedure is for upgrading Avaya Communication Manager on an existing, registered S8700-series Media Server running Release 1.x of Avaya Communication Manager. This upgrade requires that you remaster the hard disk with a software distribution CD-ROM. The CD-ROM contains an updated operating system and Release 3.1 of Avaya Communication...

  • Page 144: Prerequisites

    Upgrading Communication Manager on Avaya S8700 Media Server from R1.x to R3.1 CAUTION: When you reboot an active media server, you cause a service interruption. CAUTION: Ensure that you are on a busied out, standby media server when you upgrade the software.

  • Page 145: Upgrade Of Lsps And Media Gateways, If Being Used

    Prerequisites CAUTION: If the server has a Release 1.x field load other than those listed in the table, do CAUTION: not use this section to upgrade the server. You must escalate. Table 8: Software release and load Software release of Associated software load Service pack file name existing media server...
  • Page 146 Upgrading Communication Manager on Avaya S8700 Media Server from R1.x to R3.1 Upgrade of Communication Manager on the S8300 LSPs and ESSs, if any For more information on S8300 LSP upgrades, see Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server (555-234-100).

  • Page 147: Upgrading Firmware On Media Gateways And Media Modules

    However, to use the tool, the firmware files must be installed on the S8300 or other TFTP server that is accessible to the media gateways. For more information on the firmware upgrade process, see Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server (555-234-100).
  • Page 148 Upgrading Communication Manager on Avaya S8700 Media Server from R1.x to R3.1 Checking for translation corruption on page 154 ● Accessing the media server maintenance web interface on page 154 ● Resolving alarms on page 155 ● Backing up recovery system files on the active server on page 155 ●...
  • Page 149 Releasing the standby media server on page 175 ● Interchanging the media servers on page 175 ● Installing the new license and Avaya authentication files on newly active media server ● page 176 Disconnecting from the active media server on page 177 ●...
  • Page 150 Upgrading Communication Manager on Avaya S8700 Media Server from R1.x to R3.1 Verifying service pack installation on page 189 ● Restoring the Linux migration backup files on page 190 ● Verifying date and time on page 191 ● Verifying software operation on page 191 ●...

  • Page 151: Preupgrade Tasks

    For more information on the S8300 LSP, see Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server (555-234-100). Connecting to the active media server If you are on site, connect to the services port on the back of the active media server.

  • Page 152: Starting A Sat Session

    Upgrading Communication Manager on Avaya S8700 Media Server from R1.x to R3.1 Starting a SAT session To start a SAT session: 1. Start a terminal emulation application, such as Native Configuration Manager or Microsoft HyperTerminal or use a telnet session.

  • Page 153: Recording All Busyouts

    Preupgrade tasks Recording all busyouts To record busyouts: 1. Type display errors. Press Enter. 2. Look for type 18 errors and record any trunks that are busied out. You can return these trunks to the busyout state after the migration/upgrade. Checking synchronization with the SAT (main server only) To check the clock synchronization with the SAT: 1.

  • Page 154: Busying Out Mmi Circuit Packs With Sat For A Duplicated Control Network Only (Main Server Only)

    Upgrading Communication Manager on Avaya S8700 Media Server from R1.x to R3.1 Busying out MMI circuit packs with SAT for a duplicated control network only (main server only) CAUTION: Multimedia-to-voice station calls are not preserved on an upgrade. If you do not...

  • Page 155: Resolving Alarms

    To back up system configuration files: 1. Under Data Backup/Restore, click Backup Now. 2. Select the data sets. For the main server only, select Avaya Call Processing (ACP) translations and Save ACP translations prior to backup. An ESS gets translations from the main server, so there is no reason to backup the translations on an ESS.

  • Page 156: Verifying The Backup

    Upgrading Communication Manager on Avaya S8700 Media Server from R1.x to R3.1 Verifying the backup To verify that the backup was successful: 1. Under Data Backup/Restore, select Backup History. 2. Select the backup that you want to verify, and click Check Status.

  • Page 157: Connecting To The Standby Media Server

    Preupgrade tasks Connecting to the standby media server If you are on site, connect to the services port on the back of the standby media server. If you are off site, log on to the standby media server with the actual IP address of the media server.

  • Page 158: Backing Up Files On The Standby Media Server

    Backing up files on the standby media server To back up the system configuration files on the standby media server: 1. Under Data Backup/Restore, select Backup Now. 2. Select the data sets, including Avaya Call Processing (ACP) translations, and the backup method. Important:...

  • Page 159: Suppressing Alarming

    Upgrade tasks (first media server) 3. Click Browse next to the top field to open the Choose File window on your computer. Find the files that you need to copy to the media server. 4. Click Download to copy the file(s) to the media server. The system copies files automatically to the default file location.

  • Page 160: Checking The Software Release On The Standby Media Server

    Upgrading Communication Manager on Avaya S8700 Media Server from R1.x to R3.1 Checking the software release on the standby media server Check the version of Communication Manager to ensure you install the correct preupgrade service pack. For more information, see...

  • Page 161: Verifying Connectivity To Customer Network Server

    Verifying connectivity to customer network server Avaya does not recommend that you back up the files to a server on the customer network. However if you do so, you must verify that you can access that server by pinging it. If ping is disabled on the network, you cannot ping the server nor back up files to the network server.
  • Page 162 Upgrading Communication Manager on Avaya S8700 Media Server from R1.x to R3.1 2. Under Server Configuration and Upgrades, click Linux Migration—Backup. 3. Select Initiate new backup and click Submit. 4. Select Local PC card and type 1 or a higher number in the Retain data sets at destination field.

  • Page 163: Setting Telnet Parameters

    Upgrade tasks (first media server) 5. Click Submit. 6. Click Status to view the Backup History. Note: The backup status function for the Linux Migration is not enabled for Release Note: 1.3.1. To check the backup status when you upgrade from Release1.3.1, under Data Backup/Restore, select Backup Status.

  • Page 164: Erasing The Mbr On The Media Server

    Upgrading Communication Manager on Avaya S8700 Media Server from R1.x to R3.1 4. Perform one of the following actions: If the message says Sending only CR, close the dialog box. ● If the message says Sending both CR & LF, continue with step 5.

  • Page 165: Rebooting The Standby Media Server

    Upgrade tasks (first media server) Rebooting the standby media server Important: When you shut down the media server, you lose access to the Maintenance Web Important: Interface. The following steps reboots the media server. 1. On the Web Interface under Server, click Shutdown Server. 2.

  • Page 166: Installing Communication Manager

    Upgrading Communication Manager on Avaya S8700 Media Server from R1.x to R3.1 Installing Communication Manager Use a telnet session to install Communication Manager. To install Communication Manager: 1. From the laptop Start menu, click Start > Run. 2. In the Run dialog box, type telnet 192.11.13.6. Press Enter to view the first screen.

  • Page 167: Accessing The Media Server Maintenance Web Interface

    Upgrade tasks (first media server) 4. On the Select Release Version window, ensure that the Build line and OK are highlighted. Press Enter to partition the hard disk and reformat the partitions. Once the drive is configured correctly, the program starts the installation process and reports the progress.

  • Page 168: Verifying Software Operation

    Upgrading Communication Manager on Avaya S8700 Media Server from R1.x to R3.1 Verifying software operation To verify the software version. 1. Under Server, click Software Version. 2. Look in the Reports as field to verify that the new software is present.

  • Page 169: Selecting Media Server Type

    Upgrade tasks (first media server) Selecting media server type You must select the media server type. 1. Under Server Configuration click Configure Server to open the Select server type page of the Configure Server process. If you selected the server type earlier, you do not see this screen.
  • Page 170 Upgrading Communication Manager on Avaya S8700 Media Server from R1.x to R3.1 Because the software upgrade destroyed the configuration data, you must configure the network parameters before restoring the backup files. 1. Under Server Configuration click Configure Server to open the first page.

  • Page 171: Verifying Connectivity To The Network Server (Optional)

    Upgrade tasks (first media server) Verifying connectivity to the network server (optional) Note: If you backed up the system files to the flashcard, do not perform this procedure. Note: Continue with Installing postupgrade service pack, if any, on media server page 171.

  • Page 172: Verifying Installation Of The Service Pack

    Upgrading Communication Manager on Avaya S8700 Media Server from R1.x to R3.1 Ignore this message. You must wait until the restart or the reset is complete before you enter additional commands. The media server displays a message that the service pack was applied.

  • Page 173: Restoring The Linux Migration Backup Files

    Upgrade tasks (first media server) Restoring the Linux migration backup files CAUTION: You must run the restore only once. If you run restore more than once, you might CAUTION: corrupt the system data. If a restore appears to be incomplete, check the Backup History Log and the Backup Log on the Maintenance Web Interface.

  • Page 174: Verifying Date And Time

    Upgrading Communication Manager on Avaya S8700 Media Server from R1.x to R3.1 6. Select the first file. Then scroll down and click Review Status to see the results of the restore. When restore finishes, the screen displays Restore is finished.

  • Page 175: Verifying Software Operation

    Upgrade tasks (first media server) Verifying software operation To verify the software version. 1. Under Server, click Software Version. 2. Look in the Reports as field to verify that the new software is present. Checking system status To check the system status: 1.

  • Page 176: Installing The New License And Avaya Authentication Files On Newly Active Media Server

    You must install the license file on an active media server and before you install Note: the Avaya authentication file. If the license is installed on the standby media server, the error message Filesync of new license to standby server failed, rc=0, result=10 appears.

  • Page 177: Disconnecting From The Active Media Server

    Upgrade tasks (second media server) Disconnecting from the active media server If you are on site, unplug the laptop computer from the services port on the back of the active media server. Upgrade tasks (second media server) Connecting to the standby media server If you are on site, connect to the services port on the back of the standby media server.

  • Page 178: Verifying Software Operation

    Upgrading Communication Manager on Avaya S8700 Media Server from R1.x to R3.1 Verifying software operation To verify the software version. 1. Under Server, click Software Version. 2. Look in the Reports as field to verify that the new software is present.

  • Page 179: Verifying Connectivity To Customer Network Server (Optional)

    Verifying connectivity to customer network server (optional) Avaya does not recommend that you back up the files to a server on the customer network. However if you do so, you must verify that you can access that server by pinging it. If ping is disabled on the network, you cannot ping the server nor back up files to the network server.
  • Page 180 Upgrading Communication Manager on Avaya S8700 Media Server from R1.x to R3.1 2. Under Server Configuration and Upgrades, click Linux Migration—Backup. 3. Select Initiate new backup and click Submit. 4. Select Local PC card and type 1 or a higher number in the Retain data sets at destination field.

  • Page 181: Erasing The Mbr On The Standby Media Server

    Upgrade tasks (second media server) 5. Click Submit. 6. Click Status to view the Backup History. Note: The backup status function for the Linux Migration is not enabled for Release Note: 1.3.1. To check the backup status when you upgrade from Release1.3.1, under Data Backup/Restore, select Backup Status.

  • Page 182: Inserting The Communication Manager Cd-Rom Into The Media Server

    Upgrading Communication Manager on Avaya S8700 Media Server from R1.x to R3.1 Inserting the Communication Manager CD-ROM into the media server Insert the CD-ROM that contains Communication Manager into the CD-ROM drive on the media server. Close the tray. Note:...

  • Page 183: Installing Communication Manager

    Upgrade tasks (second media server) 4. Type ping -t 192.11.13.6 to access the media server. The -t causes the ping to repeat until you get a response. When you get a response, in about 3 minutes, wait an additional 30 seconds before you go back to the Web interface. 5.

  • Page 184: Accessing The Media Server Maintenance Web Interface

    Upgrading Communication Manager on Avaya S8700 Media Server from R1.x to R3.1 4. On the Select Release Version window, ensure that the Build line and OK are highlighted. Press Enter to partition the hard disk and reformat the partitions. Once the drive is configured correctly, the program starts the installation process and reports the progress.

  • Page 185: Verifying Software Operation

    2. Look in the Reports as field to verify that the new software is present. Copying files to the media server Copy the following files, as appropriate, from the computer to the media server: License and Avaya Authentication files ● Preupgrade and postupgrade service pack files ●...

  • Page 186: Configuring The Network Parameters (Optional)

    Upgrading Communication Manager on Avaya S8700 Media Server from R1.x to R3.1 To determine the media server type: 1. Under Server Configuration, click Configure Server to open the Select server type page of the Configure Server process. If you selected the server type earlier, you do not see this screen.
  • Page 187 Upgrade tasks (second media server) Because the software upgrade destroyed the configuration data, you must configure the network parameters before restoring the backup files. 1. Under Server Configuration click Configure Server to open the first page. 2. Click Continue through the Review Notices to get to the Specify how you want to use this wizard page.

  • Page 188: Verifying Connectivity From The Network Server

    Upgrading Communication Manager on Avaya S8700 Media Server from R1.x to R3.1 Verifying connectivity from the network server After you configure the S8700 Media Server, the virtual or shared IP address of the server pair might not be immediately available to the customer network.

  • Page 189: Verifying Service Pack Installation

    Upgrade tasks (second media server) 4. Select the update by number and press Enter. 5. Type update_show and press Enter to list Communication Manager files to verify that the new software update file was unpacked. 6. Type update_activate update, where update is the update ID number produced by update_show.

  • Page 190: Restoring The Linux Migration Backup Files

    Upgrading Communication Manager on Avaya S8700 Media Server from R1.x to R3.1 Restoring the Linux migration backup files CAUTION: You must run the restore only once. If you run restore more than once, you might CAUTION: corrupt the system data. If a restore appears to be incomplete, check the Backup History Log and the Backup Log on the Maintenance Web Interface.

  • Page 191: Verifying Date And Time

    Upgrade tasks (second media server) 6. Select the first file. Then scroll down and click Review Status to see the results of the restore. When restore finishes, the screen displays Restore is finished. 7. Type drestart 1 4 and press Enter to load the restored translations. Important: If the restore process fails, the system displays a message that states the reason Important:...

  • Page 192: Checking System Status

    Upgrading Communication Manager on Avaya S8700 Media Server from R1.x to R3.1 Checking system status To check the system status: 1. Under Server, click Status Summary. 2. Verify the following information: Standby Refreshed is set to Yes ● Standby Shadowing is set to On ●...
  • Page 193 Postupgrade tasks Verifying the operation of the media servers To verify the operation of the media servers: 1. Click View Summary Status and verify that the following fields show the values as indicated: Duplicated? yes ● Standby Busied? no ● Standby Refreshed? yes ●...
  • Page 194 To back up the system configuration files: 1. Under Data Backup/Restore, click Backup Now. 2. Select the data sets, including Avaya Call Processing (ACP) translations and Save ACP translations prior to backup. Do not select Full Backup because this option does not save translations.
  • Page 195 Postupgrade tasks Note: If you back up to a flashcard, Avaya recommends that you use a different Note: flashcard from the one with the prior release translations. You might need these translations if you need to back out of the upgrade, migration, or conversion procedure.
  • Page 196 Backing up files on the standby media server To back up the system configuration files on the standby media server: 1. Under Data Backup/Restore, select Backup Now. 2. Select the data sets, including Avaya Call Processing (ACP) translations, and the backup method. Important:...
  • Page 197 4. At the prompt type start -afcn and press Enter to restart call processing on the LSP or ESS. 5. Repeat for each LSP or ESS. For more information, see Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server, 555-234-100, or Using the Avaya Enterprise Survivable Server (ESS), 03-300428.
  • Page 198 Upgrading Communication Manager on Avaya S8700 Media Server from R1.x to R3.1 Registering Avaya Communication Manager Follow standard procedures to register the new software. 198 Upgrading, Migrating, and Converting Media Servers and Gateways...
  • Page 199 Use this procedure to upgrade Avaya Communication Manager on an S8700-series Media Server running Release 2.x, 3.0, or 3.1 of Avaya Communication Manager. The procedures, except as noted later in this module, apply to either a main server or an Enterprise Survivable Server (ESS).
  • Page 200 Upgrading Communication Manager on Avaya S8700-series Media Servers or S8700-series ESS from R2.x/ CAUTION: The licensing of the platform and port network connectivity attributes for the CAUTION: S8700-series Media Server can be complex. For more information, see Caution about platform/PNC license settings for the S8700-series Media Server page 71.
  • Page 201 Prerequisites Preupgrade service pack for upgrades starting from R2.x only An upgrade from R2.x of Communication Manager requires a preupgrade service pack, depending on which software load the media server is on. For more information about the software load that is associated with each release, see Software release and load on page 201.
  • Page 202 4. Upgrade Communication Manager on the S8500 or S8700-series primary controller to the latest version. Upgrade of Communication Manager on the S8300 LSPs and ESSs, if any For more information on S8300 LSP upgrades, see Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server (555-234-100). Note:...
  • Page 203 46xxH323_cm2_2_wi1_15_ipt2_2_111405.tar. You must retrieve the firmware file from the Avaya Downloads Web site and download the 46xx firmware file to the server after the upgrade. However, you can save a copy of the 46xx configuration file before the upgrade and copy the file back into the /tftpboot directory after the upgrade.
  • Page 204 Upgrading Communication Manager on Avaya S8700-series Media Servers or S8700-series ESS from R2.x/ Upgrade tasks for the S8700-series Media Server as main server Preupgrade tasks: Stopping call processing on the LSPs or ESSs if being used (main server only) ●...
  • Page 205 Releasing the standby media server on page 230 ● Interchanging the media servers on page 231 ● Installing the new license and Avaya authentication files on newly active media server ● page 232 Disconnecting from the newly active media server on page 232 ●...
  • Page 206 Upgrading Communication Manager on Avaya S8700-series Media Servers or S8700-series ESS from R2.x/ Copying Communication Manager to the media server on page 235 ● Installing Communication Manager on the media server on page 236 ● Rebooting the media server on page 239 ●...
  • Page 207 Upgrade tasks (S8700-series Media Server as ESS) Upgrade tasks (S8700-series Media Server as ESS) Preupgrade tasks: Connecting to the active media server on page 210 ● Starting a SAT session on page 210 ● Accessing the media server maintenance web interface on page 213 ●...
  • Page 208 Upgrading Communication Manager on Avaya S8700-series Media Servers or S8700-series ESS from R2.x/ Installing postupgrade service pack, if any, on media server on page 230 ● Releasing the standby media server on page 230 ● Interchanging the media servers on page 231 ●...
  • Page 209 For more information on the S8300 LSP, see Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server (555-234-100). Issue 2.1 June 2006...
  • Page 210 Upgrading Communication Manager on Avaya S8700-series Media Servers or S8700-series ESS from R2.x/ Connecting to the active media server If you are on site, connect to the services port on the back of the active media server. If you are off site, log on to the active media server with the actual IP address of the media server.
  • Page 211 Preupgrade tasks Recording all busyouts To record busyouts: 1. Type display errors. Press Enter. 2. Look for type 18 errors and record any trunks that are busied out. You can return these trunks to the busyout state after the migration/upgrade. Checking synchronization with the SAT (main server only) To check the clock synchronization with the SAT: 1.

  • Page 212: Checking For Translation Corruption

    Upgrading Communication Manager on Avaya S8700-series Media Servers or S8700-series ESS from R2.x/ Busying out MMI circuit packs with SAT for a duplicated control network only (main server only) CAUTION: Multimedia-to-voice station calls are not preserved on an upgrade. If you do not...

  • Page 213: Saving A Copy Of The 4600-Series Telephone Configuration File, If Any (Main Server Only)

    Preupgrade tasks Saving a copy of the 4600-series telephone configuration file, if any (main server only) During an upgrade, any data in the /tftpboot directory is overwritten with new software and firmware. If the system uses the http or tftp server capability, the 4600-series IP Telephone firmware and configuration file in the /tftpboot directory are overwritten.

  • Page 214: Copying Files To The Media Server

    To back up the system configuration files: 1. Under Data Backup/Restore, click Backup Now. 2. Select the data sets, including Avaya Call Processing (ACP) translations and Save ACP translations prior to backup. Do not select Full Backup because this option does not save translations.

  • Page 215: Verifying The Backup

    Preupgrade tasks Note: If you back up to a flashcard, Avaya recommends that you use a different Note: flashcard from the one with the prior release translations. You might need these translations if you need to back out of the upgrade, migration, or conversion procedure.

  • Page 216: Disconnecting From The Active Media Server

    Upgrading Communication Manager on Avaya S8700-series Media Servers or S8700-series ESS from R2.x/ Disconnecting from the active media server If you are on site, unplug the laptop computer from the services port on the back of the active media server.

  • Page 217: Accessing The Media Server Maintenance Web Interface

    5. Click Launch Maintenance Web Interface to go to the main menu. Copying files to the media server Copy the following files, as appropriate, from the computer to the media server: License and Avaya Authentication files ● Preupgrade and postupgrade service pack files ●...

  • Page 218: Backing Up Files On The Standby Media Server

    Backing up files on the standby media server To back up the system configuration files on the standby media server: 1. Under Data Backup/Restore, select Backup Now. 2. Select the data sets, including Avaya Call Processing (ACP) translations, and the backup method. Important:...

  • Page 219: Tasks To Preserve Connections When Starting From R3.0.1 Only (Main Server Only)

    Tasks to preserve connections when starting from R3.0.1 only (main server only): 3. Type almsuppress -t time, where time is the length of time that the alarms are suppressed up to 120 minutes (2 hours). Press Enter to suppress both dial-out and SNMP alarms.

  • Page 220: Selecting The Preupgrade Step To Preserve Calls

    Upgrading Communication Manager on Avaya S8700-series Media Servers or S8700-series ESS from R2.x/ 4. Select yes to suppress alarms The system displays the Integrated Management Standard Management Solutions Maintenance Web page. 5. Click Launch Maintenance Web Interface to go to the main menu.

  • Page 221: Disconnecting From The Active Media Server

    Upgrade tasks for the first media server Disconnecting from the active media server If you are on site, unplug the laptop computer from the services port on the back of the active media server. Upgrade tasks for the first media server Connecting to the standby media server If you are on site, connect to the services port on the back of the standby media server.

  • Page 222: Activating The Preupgrade Service Pack On The Media Server (R2.X Only)

    Upgrading Communication Manager on Avaya S8700-series Media Servers or S8700-series ESS from R2.x/ Activating the preupgrade service pack on the media server (R2.x only) To activate the service pack: 1. Access the command line interface of the server with telnet and an IP address of 192.11.13.6.

  • Page 223: Inserting The Communication Manager Cd-Rom Into The Media Server

    LSPs/ESSs can cause translation corruption on the LSPs/ESSs. To check PSN #739U, from any computer, access http://support.avaya.com. Select Product Support Notices > View All Documents > PSN #739U. Copying Communication Manager to the media server To copy Communication Manager to the media server: 1.
  • Page 224 Upgrading Communication Manager on Avaya S8700-series Media Servers or S8700-series ESS from R2.x/ 2. Under Server Upgrades, select Manage Software. Important: If three releases already reside on the hard disk, you must delete one release to Important: make room for the new release.

  • Page 225: Installing Communication Manager On The Media Server

    Upgrade tasks for the first media server d. Select the release to be copied and click Continue. e. The system displays the Copy in Progress screen. f. View the progress screen as the software is copied to the hard disk. When complete, the system displays the following message: Success g.
  • Page 226 Upgrading Communication Manager on Avaya S8700-series Media Servers or S8700-series ESS from R2.x/ 3. Select Install one of the following releases currently resident on the local hard drive: and click Continue. The Choose Software Web page appears. 4. Select the software release you want, and click Continue.

  • Page 227: Rebooting The Media Server

    Upgrade tasks for the first media server 8. Click Continue. The Begin Installation Web page appears. The page summarizes the request you have made. 9. Click Continue. The Install in Progress Web page appears. The installation takes 10 to 20 minutes. The Install in Progress screen refreshes every 10 seconds or on demand by clicking the Refresh button.

  • Page 228: Verifying Reboot Progress

    Upgrading Communication Manager on Avaya S8700-series Media Servers or S8700-series ESS from R2.x/ CAUTION: DO NOT CLICK CANCEL past this point. Be patient. If the installation fails, a CAUTION: message appears on the Reboot in Progress screen. 4. When the reboot is complete, click Continue to display the Update Tripwire Database screen.

  • Page 229: Verifying Software Operation

    Upgrade tasks for the first media server Verifying software operation To verify the software version. 1. Under Server, click Software Version. 2. Look in the Reports as field to verify that the new software is present. Checking system status To check the system status: 1.

  • Page 230: Installing Postupgrade Service Pack, If Any, On Media Server

    Upgrading Communication Manager on Avaya S8700-series Media Servers or S8700-series ESS from R2.x/ Installing postupgrade service pack, if any, on media server Note: Do not perform this procedure if you are not installing a service pack for Note: Communication Manager.

  • Page 231: Interchanging The Media Servers

    Upgrade tasks for the first media server Interchanging the media servers To interchange the active and standby media servers: Note: For Communication Manager Release 3.0 and earlier, interchanging the media Note: servers does not preserver calls. The Communication Manager reset is equivalent to a reset system 4.

  • Page 232: Installing The New License And Avaya Authentication Files On Newly Active Media Server

    Upgrading Communication Manager on Avaya S8700-series Media Servers or S8700-series ESS from R2.x/ Installing the new license and Avaya authentication files on newly active media server Note: You must install the license file on an active media server and before you install Note: the Avaya authentication file.

  • Page 233: Upgrade Tasks For The New Standby Media Server (Second Server)

    Upgrade tasks for the new standby media server (second server) Upgrade tasks for the new standby media server (second server) Connecting to the standby media server If you are on site, connect to the services port on the back of the standby media server. If you are off site, log on to the standby media server with the actual IP address of the media server.

  • Page 234: Checking The Software Release On The Media Server (R2.X Only)

    Upgrading Communication Manager on Avaya S8700-series Media Servers or S8700-series ESS from R2.x/ Checking the software release on the media server (R2.x only) Check the version of Communication Manager to ensure that you install the correct preupgrade service pack. See Preupgrade service pack for upgrades starting from R2.x only...

  • Page 235: Inserting The Communication Manager Cd-Rom Into The Media Server

    Upgrade tasks for the new standby media server (second server) Inserting the Communication Manager CD-ROM into the media server Insert the CD-ROM that contains Communication Manager into the CD-ROM drive on the media server. Close the tray. Note: You can copy Communication Manager software from an http or tftp server onto Note: the media server.

  • Page 236: Installing Communication Manager On The Media Server

    Upgrading Communication Manager on Avaya S8700-series Media Servers or S8700-series ESS from R2.x/ 3. Perform one of the following actions: If three releases already reside on the hard disk ● a. Select Delete one of the above releases from the local hard drive. Click Continue to view the releases available.
  • Page 237 Upgrade tasks for the new standby media server (second server) 2. Under Server Upgrades, click Manage Software. 3. Select Install one of the following releases currently resident on the local hard drive: and click Continue. The Choose Software Web page appears. 4.
  • Page 238 Upgrading Communication Manager on Avaya S8700-series Media Servers or S8700-series ESS from R2.x/ Choose License Source screen 5. If you have copied the license and authentication files to the server, select the following options: - I will supply the license/authentication files myself when prompted later in this process.

  • Page 239: Rebooting The Media Server

    Upgrade tasks for the new standby media server (second server) 9. Click Continue. The Install in Progress Web page appears. The installation takes 10 to 20 minutes. The Install in Progress screen refreshes every 10 seconds or on demand by clicking the Refresh button.

  • Page 240: Verifying Reboot Progress

    Upgrading Communication Manager on Avaya S8700-series Media Servers or S8700-series ESS from R2.x/ CAUTION: DO NOT CLICK CANCEL past this point. Be patient. If the installation fails, a CAUTION: message appears on the Reboot in Progress screen. 4. When the reboot is complete, click Continue to display the Update Tripwire Database screen.

  • Page 241: Verifying Software Operation

    Upgrade tasks for the new standby media server (second server) Verifying software operation To verify the software version. 1. Under Server, click Software Version. 2. Look in the Reports as field to verify that the new software is present. Checking system status To check the system status: 1.

  • Page 242: Installing Postupgrade Service Pack, If Any, On Media Server

    Upgrading Communication Manager on Avaya S8700-series Media Servers or S8700-series ESS from R2.x/ Installing postupgrade service pack, if any, on media server Note: Do not perform this procedure if you are not installing a service pack for Note: Communication Manager.

  • Page 243: Disconnecting From The Standby Media Server

    If, before the upgrade, the server served as an http server for IP telephone firmware, download the most recent IP telephone firmware bundle from the Avaya Firmware Download Web site. The firmware bundle reinstates the 46xx IP Telephone Web page in Communication Manager and also makes the 46xx IP Telephone firmware for the tftp or http server capability of the media server.

  • Page 244: Post-Upgrade Tasks

    Upgrading Communication Manager on Avaya S8700-series Media Servers or S8700-series ESS from R2.x/ Note: The IP telephone firmware that was originally downloaded is overwritten. Note: To copy files to the media server: 1. On the Maintenance Web Interface, under Miscellaneous, select Download Files.

  • Page 245: Enabling Scheduled Maintenance With Sat

    Post-Upgrade tasks Enabling scheduled maintenance with SAT To enable scheduled maintenance. 1. Type change system-parameters maintenance and press Enter. 2. Ensure that the administration for the Start Time and Stop Time fields is the same as before the upgrade. Releasing MMI circuit packs in duplicated control network using SAT, (main server only) Type release board UUCSS and press Enter to release the circuit packs that you busied out...

  • Page 246: Resolving Alarms

    Upgrading Communication Manager on Avaya S8700-series Media Servers or S8700-series ESS from R2.x/ Resolving alarms To clear alarms: 1. Under Alarms, click Current Alarms to examine the alarm log. 2. Select the server alarms that you want to clear and click Clear, or click Clear All.

  • Page 247: Releasing Alarm Suppression (Optional)

    Post-Upgrade tasks Releasing alarm suppression (optional) If you complete the upgrade well before the time set when you suppressed alarming, you might want to release alarm suppression manually rather than wait for the system to release alarm suppression. To release alarm suppression: 1.

  • Page 248: Backing Up Files On The Standby Media Server

    Backing up files on the standby media server To back up the system configuration files on the standby media server: 1. Under Data Backup/Restore, select Backup Now. 2. Select the data sets, including Avaya Call Processing (ACP) translations, and the backup method. Important:...

  • Page 249: Logging Off All Administration Applications

    4. At the prompt type start -afcn and press Enter to restart call processing on the LSP or ESS. 5. Repeat for each LSP or ESS. For more information, see Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server, 555-234-100, or Using the Avaya Enterprise Survivable Server (ESS), 03-300428.
  • Page 250 Upgrading Communication Manager on Avaya S8700-series Media Servers or S8700-series ESS from R2.x/ 250 Upgrading, Migrating, and Converting Media Servers and Gateways...

  • Page 251: Using The Upgrade Tool To Upgrade Communication Manager On Avaya S8700-Series Media Server

    Use this procedure to upgrade an existing S8700, S8710, or 8720 Media Server running Release 2.x, 3.0, or 3.1 of Avaya Communication Manager. This method uses the Upgrade Tool, available with Release 2.1 and later, and can include remote upgrades of any LSPs, ESSs, and H.248 media gateways.

  • Page 252: About Use Of The Upgrade Tool

    Using the Upgrade Tool to upgrade Communication Manager on Avaya S8700-Series Media Server CAUTION: The licensing of the platform and port network connectivity attributes for the CAUTION: S8700-series Media Server can be complex. For more information, see Caution about platform/PNC license settings for the S8700-series Media Server page 71.

  • Page 253: Upgrade Using The Upgrade Tool

    Manager before you upgrade the primary controller to the latest release. To use the Upgrade Tool, the LSPs and the primary controller must be running Release 2.1 or later of Avaya Communication Manager. Upgrade using the Upgrade Tool Before you upgrade an ESS, LSP, or gateway, administer and register the ESS, LSP or media gateway with the primary controller.
  • Page 254 Using the Upgrade Tool to upgrade Communication Manager on Avaya S8700-Series Media Server Figure 1: Process to upgrade the active and the standby media servers S8700 Server X S8700 Server Y Software on (Active Server) (Standby Server) CD-ROM Software loaded from CD-ROM...

  • Page 255: The Need To Restore Ip Telephone Files

    46xxH323_cm2_2_wi1_15_ipt2_2_111405.tar. You must retrieve the firmware file from the Avaya Downloads Web site and download the 46xx firmware file to the server after the upgrade. However, you can save a copy of the 46xx configuration file before the upgrade and copy the file back into the /tftpboot directory after the upgrade.

  • Page 256: Overview Of The Upgrade Process

    Using the Upgrade Tool to upgrade Communication Manager on Avaya S8700-Series Media Server Table 10: Software release and load Software release of the Associated software load Service pack file name existing media server R012x.00.0.219.0 00.0.219.0-xxxx.tar.gz 2.0.1 R012x.00.1.221.1 00.1.221.1-xxxx.tar.gz R012x.01.0.411.7 01.0.411.7-xxxx.tar.gz 2.1.1...

  • Page 257: Upgrade Tasks

    Upgrade tasks Copy the new Communication Manager software to all the LSPs and ESSs with the ● Manage Software Web page. You can log in remotely to each LSP/ESS to copy software if one of the following tasks is done first: - Someone at each location inserts the software CD-ROM for you.
  • Page 258 Using the Upgrade Tool to upgrade Communication Manager on Avaya S8700-Series Media Server Saving a copy of the 4600-series telephone configuration file, if any (main server only) ● page 262 Accessing the media server maintenance web interface on page 263 ●...

  • Page 259: Current Configuration Tasks

    278 ● Logging off the administration applications on the standby media server on page 278 ● Registering Avaya Communication Manager on page 279 ● Current configuration tasks: Connecting to the active media server If you are on site, connect to the services port on the back of the active media server.

  • Page 260: Checking Link Status With Sat (Main Server Only)

    Using the Upgrade Tool to upgrade Communication Manager on Avaya S8700-Series Media Server Checking link status with SAT (main server only) To use the SAT to check the status of various links: 1. Type display communication-interface links and press Enter.

  • Page 261: Disabling Scheduled Maintenance With The Sat (Main Server Only)

    Current configuration tasks: Disabling scheduled maintenance with the SAT (main server only) To prevent scheduled daily maintenance from interfering with the upgrade: 1. Type change system-parameters maintenance and press Enter. 2. Perform one of the following actions: If scheduled maintenance is in progress, set the Stop Time field to 1 minute after the ●...

  • Page 262: Checking For Translation Corruption With Sat (Main Server Only)

    Using the Upgrade Tool to upgrade Communication Manager on Avaya S8700-Series Media Server Checking for translation corruption with SAT (main server only) To check for translation corruption: 1. Type newterm and press Enter. 2. If you see the following message:...

  • Page 263: Accessing The Media Server Maintenance Web Interface

    To back up system configuration files: 1. Under Data Backup/Restore, click Backup Now. 2. Select the data sets. For the main server only, select Avaya Call Processing (ACP) translations and Save ACP translations prior to backup. An ESS gets translations from the main server, so there is no reason to backup the translations on an ESS.

  • Page 264: Verifying The Backup

    Using the Upgrade Tool to upgrade Communication Manager on Avaya S8700-Series Media Server Note: If you back up to a flashcard, Avaya recommends that you use a different Note: flashcard from the one with the prior release translations. You might need these translations if you need to back out of the upgrade, migration, or conversion procedure.

  • Page 265: Disconnecting From The Active Media Server

    Backing up files on the standby media server To back up the system configuration files on the standby media server: 1. Under Data Backup/Restore, select Backup Now. 2. Select the data sets, including Avaya Call Processing (ACP) translations, and the backup method. Important:...

  • Page 266: Verifying The Backup

    Using the Upgrade Tool to upgrade Communication Manager on Avaya S8700-Series Media Server Verifying the backup To verify that the backup was successful: 1. Under Data Backup/Restore, select Backup History. 2. Select the backup that you want to verify, and click Check Status.

  • Page 267: Connecting To The Active Media Server

    Current configuration tasks: Connecting to the active media server If you are on site, connect to the services port on the back of the active media server. If you are off site, log on to the active media server with the actual IP address of the media server.
  • Page 268 Using the Upgrade Tool to upgrade Communication Manager on Avaya S8700-Series Media Server Installing the preupgrade software service pack (starting from R2.x only) Note: Do not perform this task if you are upgrading an R3.0 release to R3.1. Note: The preupgrade service pack modifies the server upgrade tools, including the Web Interface and upgrade scripts.
  • Page 269 LSPs/ESSs are incompatible, then file synchronization between the primary controller and the LSPs/ESSs can cause translation corruption on the LSPs/ESSs. To check PSN #739U, from any computer, access http://support.avaya.com. Select Product Support Notices > View All Documents > PSN #739U. Issue 2.1 June 2006...
  • Page 270 Using the Upgrade Tool to upgrade Communication Manager on Avaya S8700-Series Media Server Copying Communication Manager to the media server To copy Communication Manager to the media server: 1. On the browser toolbar, click Refresh to reload the current page.
  • Page 271 Current configuration tasks: If fewer than 3 releases resides on the hard disk ● a. Select Copy a release to the local hard drive, but do not install it. Click Continue to view the options for copying the software to the hard disk. b.
  • Page 272 Using the Upgrade Tool to upgrade Communication Manager on Avaya S8700-Series Media Server Upgrade tasks Starting the Upgrade Tool Important: The Communication Manager software must be copied directly to each LSP by Important: logging into the LSP and using the Manage Software Web page. In addition, the authentication file, if needed, must be downloaded to each LSP also by logging into the LSP and using the Download Software Web page.
  • Page 273 Note: the active server from which you ran the Upgrade Tool is be the standby server. Installing Avaya authentication files on the active server, if required New authentication files are required when you upgrade the software to a release with a new whole number, such as from R2.2 to R3.0.
  • Page 274 If, before the upgrade, the server served as an http server for IP telephone firmware, download the most recent IP telephone firmware bundle from the Avaya Firmware Download Web site. The firmware bundle reinstates the 46xx IP Telephone Web page in Communication Manager and also makes the 46xx IP Telephone firmware for the tftp or http server capability of the media server.
  • Page 275 Post-Upgrade tasks Post-Upgrade tasks Note: You must use SAT commands on the active media server for the tasks Enabling Note: scheduled maintenance with SAT on page 275 through Busying out previously busied out trunks on page 276. Restoring the 4600-series IP Telephone configuration file, if any (main server only) If you copied a 4600-series Telephone configuration file to the /var/home/ftp/pub directory prior to the upgrade, you must restore it after the upgrade.
  • Page 276 Using the Upgrade Tool to upgrade Communication Manager on Avaya S8700-Series Media Server Busying out previously busied out trunks If you recorded any busyouts earlier on the main server only, you need to ensure that they also are busied out after the conversion.
  • Page 277 Post-Upgrade tasks 2. Select the data sets. For the main server only, select Avaya Call Processing (ACP) translations and Save ACP translations prior to backup. An ESS gets translations from the main server, so there is no reason to backup the translations on an ESS. Do not select Full Backup because this option does not save translations.
  • Page 278 Backing up files on the standby media server To back up the system configuration files on the standby media server: 1. Under Data Backup/Restore, select Backup Now. 2. Select the data sets, including Avaya Call Processing (ACP) translations, and the backup method. Important:...
  • Page 279 The configuration includes both G150 Media Gateways and WAN Expansion Interfaces. ● Newer software exists for the G150 Media Gateways. ● For more information, see Installing and Configuring the Avaya G150 Media Gateway (03-300395). Issue 2.1 June 2006...
  • Page 280 Using the Upgrade Tool to upgrade Communication Manager on Avaya S8700-Series Media Server 280 Upgrading, Migrating, and Converting Media Servers and Gateways...
  • Page 281 TN2312AP/BP and TN8412AP circuit packs. Many features available with Avaya Communication Manager Release 3.1 cannot be activated unless the circuit packs are on the most current version. Firmware for these products are available from the Avaya Support Web site (http://avaya.com/ support).
  • Page 282 Upgrading Firmware on TN circuit packs and Ethernet switches 282 Upgrading, Migrating, and Converting Media Servers and Gateways...
  • Page 283 (TN2312AP/BP) and S8400 IP Interface (SIPI) circuit packs (TN8412AP). Both types of circuit pack must have the most current firmware before the upgrading the software on the Avaya media server. Important: All information that follows applies to the TN8412AP as well as the TN2312AP/ Important: BP circuit packs.
  • Page 284 - IP connectivity to the media server - IP connectivity to the World-Wide Web - MS Internet Explorer 5.5 or 6.0 The latest IPSI firmware, which is available at the Avaya Support Web site (http:// ● avaya.com/support). Click Downloads and select your product. The product can include the S8500, S8700, S8710, or S8720 Media Server.
  • Page 285 Upgrade Tasks Determining current IPSI firmware The following steps determine the firmware version on each IPSI. 1. Under IPSI Firmware Upgrades click IPSI Version and select Query All to see the firmware version of each IPSI circuit pack. The output looks something like this: IP address IPSI Name IPSI Board...
  • Page 286 6. Click Launch Maintenance Web Interface to get to the Main Menu. Copying files to the media server Copy the following files, as appropriate, from the computer to the media server: License and Avaya Authentication files ● Preupgrade and postupgrade service pack files ●...
  • Page 287 Upgrade Tasks To copy files to the media server: 1. On the Maintenance Web Interface, under Miscellaneous, select Download Files. 2. Select File(s) to download from the machine I’m using to connect to the server. 3. Click Browse next to the top field to open the Choose File window on your computer. Find the files that you need to copy to the media server.
  • Page 288 Upgrading firmware on the IPSIs and SIPIs Upgrade tasks Downloading firmware to IPSI CAUTION: These steps do not disrupt call service unless a reset, such as power failure, of CAUTION: the active IPSI occurs. A reset activates the new firmware image and might disrupt call service.
  • Page 289 Upgrade Tasks 4. Select the file to download. 5. Click Download Firmware to download the firmware to all IPSIs or an individual one. 6. If you have more than one IPSI to upgrade, repeat for each IPSI. Important: The firmware download is first stored in RAM on the IPSI. After the entire Important: download file is successfully sent to the IPSI, the IPSI burns the firmware image into ROM.
  • Page 290 This screen does not include the status for resets started through the Avaya Communication Manager or from other events such as board removal or power loss. Canceling the resets means some IPSIs have newer firmware than others.
  • Page 291 Upgrade Tasks Releasing standby IPSIs (duplicated control network only) Note: The following steps are done using SAT commands. Note: The following steps release the IPSIs from busyout mode. 1. Type release ipserver-interface busyIPSI, where busyIPSI is a busied-out IPSI and press Enter to release the IPSI. 2.
  • Page 292 Upgrading firmware on the IPSIs and SIPIs Post-upgrade tasks Verifying IPSI firmware version The following steps list all the IPSIs and their firmware version. 1. Under IPSI Firmware Upgrades click IPSI Version and select Query All to verify that the IPSI circuit packs have the required firmware version.
  • Page 293 TN799DP is programmable, but TN799C is not. This programmable capability reduces the need to physically remove circuit packs and return them to Avaya for firmware updates. In addition, with Communication Manager R3.1 and higher, you can use a central firmware...
  • Page 294 Upgrading firmware on programmable TN circuit packs 294 Upgrading, Migrating, and Converting Media Servers and Gateways...
  • Page 295 Upgrading firmware on the Avaya Ethernet Switch On occasion you might need to upgrade the firmware on the Avaya Ethernet switch. New firmware is available at Avaya Support (http://avaya.com/support). Click Downloads, select the name of the Ethernet switch that you have, then select the firmware for your particular model.
  • Page 296 Upgrading firmware on the Avaya Ethernet Switch 296 Upgrading, Migrating, and Converting Media Servers and Gateways...
  • Page 297 To migrate a system, you need a new license file. You cannot migrate a license file as part of a hardware migration. You must use Remote Feature Activation (RFA) to generate a brand new license. This section describes the migrations from existing DEFINITY systems to the Avaya S8400, S8500, or S8700-Series Media Servers. This section includes: Migration paths ●...
  • Page 298 S8400 Media Server Use these procedures to migrate from existing DEFINITY systems to the Avaya S8400 Media Server with limited out-of-service time. The existing systems must be standard reliability. In all instances, the cabinets can be reused a port network (PN). You do not need a G650 Media Gateway.
  • Page 299 S8500 Media Server Avaya IP600 in a G600 When migrating an existing Avaya IP600, you use the TN8400AP S8400 Media Server circuit pack to control the PN. You replace the processor circuit pack with the TN8400AP Media Server and TN8412AP SIPI circuit packs in the cabinet in the A position. Install the TN8400AP Media Server circuit pack in slot 1 and the TN8412AP SIPI circuit pack in slot 2.
  • Page 300 1. Freeze the translations. 2. Send the translations to the Avaya Software Technical Support (STS) group. STS then returns the translation reports and translation files by e-mail to the project manager before the migration.
  • Page 301 When you migrate an existing DEFINITY Server SI in a single carrier cabinet (SCC), you use one TN2312BP IPSI circuit pack to control from one to three PNs. Avaya recommends that you install the IPSI in the cabinet in the A position in the existing PPN instead of in one of the EPNs.
  • Page 302 Avaya IP600/S8100 in a G600 When you migrate an existing Avaya IP600, you use one TN2312BP IPSI circuit pack to control the PN. You also must replace the processor circuit pack with the IPSI which you can install in the A position of the cabinet.
  • Page 303 Use the Magneto Optical to S87x0 Translations (MOST) tool to transfer translation files from a magneto optical disk to an Avaya S8700-Series Media Server. Use the MOST tool only when you migrate call processing translations on a DEFINITY Server R to an Avaya S8700-Series Media Server in a fiber-connect configuration.l...
  • Page 304 When you migrate an existing DEFINITY Server SI in a multicarrier cabinet (MCC), you use one TN2312BP IPSI circuit pack to control from one to three port networks (PNs). Avaya recommends that you install the IPSI in the A carrier in the existing processor port network (PPN) instead of in one of the expansion port networks (EPNs).
  • Page 305 Avaya IP600/S8100 in a G600 You can only migrate an Avaya IP600 to an Avaya S8710 or an S8720 with an IP-PNC configuration. When you migrate an existing Avaya IP600, you use one TN2312BP IPSI circuit pack to control the PN.
  • Page 306 Common prerequisites to all migrations The following list of migration prerequisites are common to all migration modules. Prerequisites that are unique to a specific module are contained in the module. Before you go on site, perform the following tasks: Task Description Verify that the correct Correct hardware includes:...
  • Page 307 ● VAL circuit packs ● Important: Firmware is upgraded often. To ensure that you have the latest version, go to the Avaya Support Web site (http://avaya.com/support). Click Downloads and select the product. Download license and New license and authentication files are necessary.
  • Page 308 INADS alarming modem has changed or if the INADS IP address, if any changes were made to the system alarming necessary. configuration. ART is available only to Avaya associates. BusinessPartners can call 800-295-0099. Verify that you copied the These files can include: necessary files to your Service packs ●...
  • Page 309 Whenever an S8x00 media server is upgraded from before, contact the STARS 1.x.x to 2.x.x and a new Communication Manager team by creating a trouble license and Avaya authentication file is requested, ticket. ASG access (remote and on-site) is impacted. The Service Tools and Application Remote Support (STARS) team provides assistance to ensure successful ASG access before and after the upgrade.
  • Page 310 Task Description Ensure that the technical If an engineer who works on the Avaya WAN is support representative has supporting the technical support representative during access to the ASG Site the upgrade, ensure that the engineer has access to Manager tool.
  • Page 311 Verify that all existing circuit Check the Minimum Vintage Table. Go to the packs work with the new Hardware and Software Compatibility Matrix at ftp// system. ftp.avaya.com/incoming/Up1cku9/tsoweb/media/ minhardwarevintages.pdf. Replace any TN799B/C C-LAN Replace with the TN799DP circuit pack. circuit packs.
  • Page 312 For S8710 only: Ensure that you have the screws that come with the rack. Ensure that the rail kit for the Avaya-supplied Verify that the open, UPS is installed on the rack or available for customer-supplied, EIA installation.
  • Page 313 Internet access to the RFA Web page with Internet Explorer 5.0 or higher ● Before you arrive on site, download the license file and the Avaya authentication file to the Services laptop. You install these files as part of the installation process.
  • Page 314 Caution about platform/PNC license settings for the S8700-series Media Server The license settings for port network connectivity (PNC) — IP-PNC or fiber- PNC (previously referred to as "multiconnect" [MC]) — can be complex and can cause problems if not set correctly.
  • Page 315 ON setting previously restricted IP (platform 8) platforms from using MC-PNC configurations. With release 3.0, both of these restrictions were lifted. Migration chapters Migrating to an Avaya S8400 Media Server on page 317 ● Migrating to an Avaya S8500 Media Server on page 443 ●...
  • Page 316 316 Upgrading, Migrating, and Converting Media Servers and Gateways...
  • Page 317 Migration paths for S8400 Media Servers Chapter 4: Migrating to an Avaya S8400 Media Server This chapter describes how to migrate from existing DEFINITY systems to the Avaya S8400 Media Server. The most common migrations are from non-Linux-based systems to Linux-based media servers.
  • Page 318 2. Copy the translation files from the Compact Flash to the S8400 Media Server. Migrating from existing DEFINITY and Linux platforms Use these procedures to migrate from existing DEFINITY systems to the Avaya S8400 Media Server with limited out-of-service time. The existing systems must be standard reliability. In all instances, the cabinets can be reused as a port network (PN).
  • Page 319 Avaya IP600 in a G600 When migrating an existing Avaya IP600, you use the TN8400AP S8400 Media Server circuit pack to control the PN. You replace the processor circuit pack with the TN8400AP Media Server and TN8412AP SIPI circuit packs in the cabinet in the A position. Install the TN8400AP Media Server circuit pack in slot 1 and the TN8412AP SIPI circuit pack in slot 2.
  • Page 320 Migrating to an Avaya S8400 Media Server Migration modules This chapter describes the following types of migrations: Migrating from a DEFINITY Server CSI in a CMC with a Linear Flash to an S8400 Media ● Server that uses a Card Reader...
  • Page 321 ● Complete the postmigration administration ● Migration paths Avaya supports the following migrations of a DEFINITY Server CSI in a CMC or a G600 Media Gateway to the S8400 Media Server configuration: DEFINITY Release 6 through Release 8 ● Issue 2.1 June 2006...
  • Page 322 Migrating from a DEFINITY Server CSI in a CMC with a Linear Flash to an S8400 Media Server that uses a To migrate, you can use the existing translations. The only supported method to move translations from legacy systems is to: 1.
  • Page 323 Migration paths 2. Under Professional Line, click USB Professional. The system displays the OmniDrive USB Professional window. 3. In the PC Card Manager area, click PCM Setup. Do not select Setup at the bottom. 4. Select the setup language, for example, English and click OK. Issue 2.1 June 2006...
  • Page 324 Migrating from a DEFINITY Server CSI in a CMC with a Linear Flash to an S8400 Media Server that uses a 5. Accept the license and follow the prompts. 6. When you finish, click Finish. Access to PC Card Manager is by either: a.
  • Page 325 Migration paths Prerequisites You must complete the following tasks before you start the migration: Presite Checklist on page 325 - Perform these tasks before you go on site. ● Additional tasks on page 327 - Perform these tasks before you start the migration from an ●...
  • Page 326 ● MedPro ● VAL circuit packs ● For the most current versions, go to the Avaya Support web site at (http://avaya.com/support). Click Downloads and select the product. Download license and New license and authentication files are necessary. authentication files to your Obtain information and download files from the Services laptop.
  • Page 327 Avaya Installation Wizard. Get Preinstallation Worksheet the EPW from the Avaya project manager, Avaya (EPW) software technician, or customer network administrator. A blank EPW is available at the Avaya Installation Wizard web site (http://support.avaya.com/ avayaiw/). Premigration setup The premigration team must complete the following tasks.
  • Page 328 Task Description Ensure that the technical If an engineer who works on the Avaya WAN, is support representative has supporting the technical support representative during access to the ASG Site the upgrade, ensure that the engineer has access to Manager tool.
  • Page 329 TN8412AP S8400 Internet connectivity must be provided. Protocol Interface (SIPI) circuit packs. Verify that you have all For the list of required hardware, see Installing and necessary equipment Configuring the Avaya S8400 Media Server onsite. (03-300678). Issue 2.1 June 2006...
  • Page 330 Task Description Ensure that the technical If an engineer who works on the Avaya WAN, is support representative has supporting the technical support representative during access to the ASG Site the upgrade, ensure that the engineer has access to Manager tool.
  • Page 331 Document Description Quick Start for Hardware Migration: Avaya S8400 A quick reference guide that provides physical installa- Media Server in an Avaya tion and connection information CMC1 or G600 Media Gateway (03-300706) Installing and Configuring Provides installation instructions for the S8400 Media...
  • Page 332 Migrating from a DEFINITY Server CSI in a CMC with a Linear Flash to an S8400 Media Server that uses a You can reuse the translations from the existing system when you migrate to an S8400 Media Server. Note: You must install the new Communication Manager license file on the media Note: server before you make the change.
  • Page 333 Premigration administration Resetting the SIPI on page 349 ● Enabling control of the SIPI on page 350 ● Verifying SIPI translations on page 350 ● Verifying SIPI connectivity on page 351 ● Verifying the customer data on page 351 ● Verifying circuit pack locations on page 351 ●...
  • Page 334 If you do not already have an SSO login, see Avaya Remote Feature Activation (RFA) User Guide, 03-300149. If you are an Avaya employee, you do not have to register. You can use your Windows NT login name and password to log on.
  • Page 335 Connecting to the processor To connect to the processor: 1. Connect the computer that you use to access the cabinet. 2. Start a SAT session using Native Configuration Manager or Avaya Site Administration. 3. Log in as craft. Issue 2.1 June 2006...
  • Page 336 Migrating from a DEFINITY Server CSI in a CMC with a Linear Flash to an S8400 Media Server that uses a Removing netcon data modules To remove Netcon data module information: 1. Type list data module. Press Enter. The system displays the Data Module window. 2.
  • Page 337 Premigration administration Verifying system status Check which groups are in- or out-of-service before the migration. After the migration, compare the after the migration list with the before the migration list to ensure that the lists are the same. To verify system status: 1.
  • Page 338 The TN8400AP Media Server circuit pack that contains the IA770 feature Note: replaces the TN798 or TN2402 Processor circuit pack that does not have that feature. You must return the current processor circuit pack to Avaya. 338 Upgrading, Migrating, and Converting Media Servers and Gateways...
  • Page 339 Migration tasks Turning off power to all cabinets CAUTION: Ensure that you have done the premigration administration. For more CAUTION: information, see Premigration administration. To turn off power to all cabinets: Turn off the power to each cabinet. ● Removing circuit packs To remove circuit packs from the CMC: 1.
  • Page 340 Migrating from a DEFINITY Server CSI in a CMC with a Linear Flash to an S8400 Media Server that uses a Connecting cables To connect cables: 1. On the rear of the carrier, connect the media server cable adapter into port 1 on the rear of the TN8400AP Media Server circuit pack.
  • Page 341 Installing TN771 Maintenance/Test You can install a TN771 Maintenance/Test circuit pack in any slot other than slots A01 and A02. Avaya recommends one TN771 Maintenance/Test circuit pack per location for the following conditions: There are three or more G650, G600, or CMC1 cabinets in the S8400 system. Do not ●...
  • Page 342 Migrating from a DEFINITY Server CSI in a CMC with a Linear Flash to an S8400 Media Server that uses a 5. When the prompt displays with menu options, select Install or Upgrade Software. Use the arrow keys to navigate and the space bar to select. When the system finishes, the media server reboots.
  • Page 343 Continue to configure the server. Installing the license and authentication file To install the Communication Manager license file and the Avaya authentication file: 1. Open a Web browser. 2. In the Address field, type http://192.11.13.6. Press Enter to access the login Web page.
  • Page 344 Migrating from a DEFINITY Server CSI in a CMC with a Linear Flash to an S8400 Media Server that uses a Copying translation files to the media server To copy translation files to the media server: 1. Plug the PCMCIA flash card with the translations into the Flash Card Reader attached to the Services laptop.
  • Page 345 Post-migration administration 18. Type cd /etc/opt/defty. Press Enter. 19. Type ls -ltr. Press Enter. Verify that the xln1 and xln2 files are not zero length. 20. Open a SAT session. 21. Type reset system 4. Press Enter to load the restored translations into memory. If the restore process fails, you get an error message with the reason for the failure.
  • Page 346 Migrating from a DEFINITY Server CSI in a CMC with a Linear Flash to an S8400 Media Server that uses a Using static addressing You can administer static IP addresses for the SIPI circuit packs. You administer the addresses directly through the Ethernet port connection on the SIPI faceplate (top port). For more information, see Figure 2: Connecting directly to the SIPI.
  • Page 347 Post-migration administration 3. Type arp -d 192.11.13.6. Press Enter. This command produces one of the following responses: The command line prompt displays when the cache is cleared. ● The message The specified entry was not found appears when the specified IP ●...
  • Page 348 Migrating from a DEFINITY Server CSI in a CMC with a Linear Flash to an S8400 Media Server that uses a Setting the control interface To set the control interface: 1. Type show control interface. Press Enter. 2. Type show port 1. Press Enter to see the current settings. 3.
  • Page 349 Post-migration administration Resetting the SIPI To reset the SIPI: 1. Type reset. Press Enter Answer Y to the warning. Note: Resetting the SIPI terminates the administration session. If further administration Note: is required, start a new telnet session to the SIPI. Note: Control network settings become effective when you exit the IPADMIN session.
  • Page 350 Migrating from a DEFINITY Server CSI in a CMC with a Linear Flash to an S8400 Media Server that uses a Enabling control of the SIPI To enable control of the SIPI: Note: Ensure that the TN8412P SIPI has the current firmware. Note: CAUTION: This procedure allows the media server to take control of the SIPI-controlled port...
  • Page 351 Post-migration administration Verifying SIPI connectivity To verify SIPI connectivity: 1. Start a Web browser. 2. Under Diagnostics, click Ping. 3. Under Endpoints to Ping, select IPSIs with cab number (1–99) ___ carrier number ___. 4. Type the correct cabinet and carrier numbers in the text boxes. 5.
  • Page 352 Migrating from a DEFINITY Server CSI in a CMC with a Linear Flash to an S8400 Media Server that uses a Verifying circuit pack insertion To verify circuit pack insertion: 1. To see the list of all the slot locations, type list configuration all. Press Enter. 2.
  • Page 353 Each TN8412AP S8400 IP Interface (SIPI) circuit pack must be on the most current and same firmware load. You might need to upgrade the firmware on the SIPI. The most current firmware load is on the installation CD. To obtain the firmware, you also can go to Avaya Support Web page at (http://avaya.com/support...
  • Page 354 Migrating from a DEFINITY Server CSI in a CMC with a Linear Flash to an S8400 Media Server that uses a Troubleshooting the migration For more information, see Troubleshooting an Installation on the Documentation for Avaya Communication Manager Release 3.0, Media Gateways and Servers CD-ROM.
  • Page 355 Use these procedures to migrate from an existing DEFINITY Server CSI in a Compact Modular Cabinet (CMC) or G600 Media Gateway to an Avaya S8400 Media Server. Use the ATA flash card on the TN2402 ProLogix Processor circuit pack for whichever loads that circuit pack supports.
  • Page 356 Migrating from a DEFINITY Server CSI in a CMC with an ATA Flash to an S8400 Media Server Migration paths Avaya supports the following migrations of a DEFINITY Server CSI in a CMC or a G600 Media Gateway to the S8400 Media Server configuration: DEFINITY Release 9 and later ●...
  • Page 357 Migration paths Tasks checklists Presite checklist Before you go on site, perform the following tasks Task Description Verify that your Services Correct hardware components include: laptop has the appropriate 40 MB available disk space ● hardware. direct Ethernet cable ● serial cable and adapter ●...
  • Page 358 ● MedPro ● VAL circuit packs ● For the most current versions, go to the Avaya Support web site (http://avaya.com/support). Click Downloads and select the product. Download license and New license and authentication files are necessary. authentication files to your Obtain information and download files from the Services laptop.
  • Page 359 Avaya Installation Wizard. Get Preinstallation Worksheet the EPW from the Avaya project manager, Avaya (EPW) software technician, or customer network administrator. A blank EPW is available at the Avaya Installation Wizard web site (http://support.avaya.com/ avayaiw/). Issue 2.1 June 2006...
  • Page 360 Task Description Ensure that the technical If an engineer who works on the Avaya WAN, is support representative has supporting the technical support representative during access to the ASG Site the upgrade, ensure that the engineer has access to Manager tool.
  • Page 361 TN8412AP S8400 Internet connectivity must be provided. Protocol Interface (SIPI) circuit packs. Verify that you have all For the list of required hardware, see Installing and necessary equipment Configuring the Avaya S8400 Media Server onsite. (03-300678). Issue 2.1 June 2006...
  • Page 362 Task Description Ensure that the technical If an engineer who works on the Avaya WAN, is support representative has supporting the technical support representative during access to the ASG Site the upgrade, ensure that the engineer has access to Manager tool.
  • Page 363 Document Description Quick Start for Hardware Migration: Avaya S8400 A quick reference guide that provides physical installa- Media Server in an Avaya tion and connection information CMC1 or G600 Media Gateway (03-300706) Installing and Configuring Provides installation instructions for the S8400 Media...
  • Page 364 Migrating from a DEFINITY Server CSI in a CMC with an ATA Flash to an S8400 Media Server You can reuse the translations from the existing system when you migrate to an S8400 Media Server. Note: You must install the new Communication Manager license file on the media Note: server before you make the change or the system will not run.
  • Page 365 Connecting to the processor To connect to the processor: 1. Connect the computer that you use to access the cabinet. 2. Start a SAT session using Native Configuration Manager or Avaya Site Administration. 3. Log in as craft. Issue 2.1 June 2006...
  • Page 366 Migrating from a DEFINITY Server CSI in a CMC with an ATA Flash to an S8400 Media Server Removing netcon data modules To remove Netcon data module information: 1. Type list data module. Press Enter. The system displays the Data Module window. 2.
  • Page 367 Premigration administration Verifying system status Check which groups are in- or out-of-service before the migration. After the migration, compare the after the migration list with the before the migration list to ensure that the lists are the same. To verify system status: 1.
  • Page 368 Migrating from a DEFINITY Server CSI in a CMC with an ATA Flash to an S8400 Media Server 3. To get the IP addresses that match the node names, type list node-names. Press Enter. 4. Record the information for use after the migration. Saving translations This step is important in case you need to back out of the migration.
  • Page 369 The TN8400AP Media Server circuit pack that contains the IA770 feature Note: replaces the TN798 or TN2402 Processor circuit pack that does not have that feature. You must return the current processor circuit pack to Avaya. Turning off the power to the control cabinet CAUTION: Ensure that you have completed the premigration administration.
  • Page 370 Migrating from a DEFINITY Server CSI in a CMC with an ATA Flash to an S8400 Media Server Inserting circuit packs To install circuit packs into the CMC: 1. Install the TN8412AP S8400 IP Interface (SIPI) circuit pack into slot A02. 2.
  • Page 371 Installing TN771 Maintenance/Test You can install a TN771 Maintenance/Test circuit pack in any slot other than slots A01 and A02. Avaya recommends one TN771 Maintenance/Test circuit pack per location for the following conditions: There are three or more G650, G600, or CMC1 cabinets in the S8400 system. Do not ●...
  • Page 372 Migrating from a DEFINITY Server CSI in a CMC with an ATA Flash to an S8400 Media Server Installing the software load To install the software load: 1. From the Services laptop, click Start > Run to open the Run window. 2.
  • Page 373 Migrating translations 7. Under Server Configuration, click Configure Server. The system starts the Configure Server Wizard. 8. In the Review Notices window, click Continue. 9. In the Back Up Data window, click Continue. 10. In the Specify how you want to use this wizard page, select Configure all servers using the wizard and click Continue.
  • Page 374 Migrating from a DEFINITY Server CSI in a CMC with an ATA Flash to an S8400 Media Server 3. Type read_csi_xln and press Enter to bring the CSI translations from the Compact Flash to the /etc/opt/defty directory. The system renames the translation files as xln1 and xln2. 4.
  • Page 375 Post-migration administration Using static addressing You can administer static IP addresses for the SIPI circuit packs. You administer the addresses directly through the Ethernet port connection on the SIPI faceplate (top port). For more information, see Figure 4: Connecting directly to the SIPI.
  • Page 376 Migrating from a DEFINITY Server CSI in a CMC with an ATA Flash to an S8400 Media Server 3. Type arp -d 192.11.13.6. Press Enter. This command produces one of the following responses: The command line prompt displays when the cache is cleared. ●...
  • Page 377 Post-migration administration 3. Type set control interface ipaddr netmask, where ipaddr is the customer-provided IP address and netmask is the customer provided subnet mask. Press Enter. 4. Enter quit to save the changes and exit the SIPI session. 5. Telnet to 192.11.13.6 and login. 6.
  • Page 378 Migrating from a DEFINITY Server CSI in a CMC with an ATA Flash to an S8400 Media Server Resetting the SIPI To reset the SIPI: 1. Type reset. Press Enter Answer Y to the warning. Note: Resetting the SIPI terminates the administration session. If further administration Note: is required, start a new telnet session to the SIPI.
  • Page 379 Post-migration administration Enabling control of the SIPI To enable control of the SIPI: Note: Ensure that the TN8412P SIPI has the current firmware. Note: CAUTION: This procedure allows the media server to take control of the SIPI-controlled port CAUTION: network(s). Failure to complete the procedure correctly can result in no connection to the network.
  • Page 380 Migrating from a DEFINITY Server CSI in a CMC with an ATA Flash to an S8400 Media Server Verifying SIPI connectivity To verify SIPI connectivity: 1. Start a Web browser. 2. Under Diagnostics, click Ping. 3. Under Endpoints to Ping, select IPSIs with cab number (1–99) ___ carrier number ___. 4.
  • Page 381 Post-migration administration Verifying circuit pack insertion To verify circuit pack insertion: 1. To see the list of all the slot locations, type list configuration all. Press Enter. 2. Verify that the circuit pack code and vintage number appears in the Code and Vintage fields.
  • Page 382 Each TN8412AP S8400 IP Interface (SIPI) circuit pack must be on the most current and same firmware load. You might need to upgrade the firmware on the SIPI. The most current firmware load is on the installation CD. To obtain the firmware, you also can go to Avaya Support Web page at (http://avaya.com/support...
  • Page 383 ● Complete the postmigration administration ● Migration paths Avaya supports the following migrations of a DEFINITY Server CSI in a CMC to the S8400 Media Server configuration: DEFINITY Release 8 and later ● To migrate, you can use the existing translations. One supported method to move translations from legacy systems is to: 1.
  • Page 384 Migrating from a DEFINITY Server CSI in a CMC to an S8400 Media Server using Xmodem Prerequisites You must complete the following tasks before you start the migration Presite Checklist on page 384 - Perform these tasks before you go on site. ●...
  • Page 385 ● MedPro ● VAL circuit packs ● For the most current versions, go to the Avaya Support web site at (http://avaya.com/support). Click Downloads and select the product. Download license and New license and authentication files are necessary. authentication files to your Obtain information and download files from the Services laptop.
  • Page 386 Preinstallation Worksheet the EPW from the Avaya project manager, Avaya (EPW) software technician, or customer network administrator. A blank EPW is available at the Avaya Installation Wizard web site (http://support.avaya.com/ avayaiw/). 386 Upgrading, Migrating, and Converting Media Servers and Gateways...
  • Page 387 Task Description Ensure that the technical If an engineer who works on the Avaya WAN, is support representative has supporting the technical support representative during access to the ASG Site the upgrade, ensure that the engineer has access to Manager tool.
  • Page 388 Protocol Interface (SIPI) circuit packs. Verify that you have all For the list of required hardware, see Installing and necessary equipment Configuring the Avaya S8400 Media Server onsite. (03-300678). 388 Upgrading, Migrating, and Converting Media Servers and Gateways...
  • Page 389 Task Description Ensure that the technical If an engineer who works on the Avaya WAN, is support representative has supporting the technical support representative during access to the ASG Site the upgrade, ensure that the engineer has access to Manager tool.
  • Page 390 Document Description Quick Start for Hardware Migration: Avaya S8400 A quick reference guide that provides physical installa- Media Server in an Avaya tion and connection information CMC1 or G600 Media Gateway (03-300706) Installing and Configuring Provides installation instructions for the S8400 Media...
  • Page 391 Migration tasks Note: You must install the new Communication Manager license file on the media Note: server before you make the change. The SIPI serial number can be used for licensing purposes. Perform the following tasks to convert a processor port network to a port network (CMC). Premigration administration: Connecting to the processor on page 392...
  • Page 392 To connect to the processor: 1. Connect the computer that you use to access the cabinet. 2. Start a SAT session using Native Configuration Manager or Avaya Site Administration. 3. Log in as craft. 392 Upgrading, Migrating, and Converting Media Servers and Gateways...
  • Page 393 Premigration administration Removing netcon data modules To remove Netcon data module information: 1. Type list data module. Press Enter. The system displays the Data Module window. 2. Notice if the system contains any Netcon circuit packs. If there are Netcon data modules, continue to step 3. If there are no Netcon data modules, continue to Verifying system status on page 394.
  • Page 394 Migrating from a DEFINITY Server CSI in a CMC to an S8400 Media Server using Xmodem Saving translations This step is important in case you need to back out of the migration. To save translations: Note: Save translations to a flash card. Note: 1.
  • Page 395 The TN8400AP Media Server circuit pack that contains the IA770 feature Note: replaces the TN798 or TN2402 Processor circuit pack that does not have that feature. You must return the current processor circuit pack to Avaya. Issue 2.1 June 2006...
  • Page 396 Migrating from a DEFINITY Server CSI in a CMC to an S8400 Media Server using Xmodem Connecting to the SAT To do connect to the System Administration Terminal (SAT): 1. Connect the Services laptop modem to an analog line. 2. On the Services laptop, click Start > Programs > Accessories > Communications > HyperTerminal.
  • Page 397 Migration tasks Removing circuit packs To remove circuit packs from the CMC: 1. Remove the TN798B or TN2402 Processor circuit pack from slot A01. 2. Remove the TN2182 Tone Clock circuit pack from slot A02. 3. Remove the TN767 DS1 Interface circuit pack, if installed. 4.
  • Page 398 Installing TN771 Maintenance/Test You can install a TN771 Maintenance/Test circuit pack in any slot other than slots A01 and A02. Avaya recommends one TN771 Maintenance/Test circuit pack per location for the following conditions: There are three or more G650, G600, or CMC1 cabinets in the S8400 system. Do not ●...
  • Page 399 Migrating translations Migrating translations This section describes how to migrate the translation files from the current system to the S8400 Media Server. Installing the software load To install the software load: 1. From the Services laptop, click Start > Run to open the Run window. 2.
  • Page 400 Migrating from a DEFINITY Server CSI in a CMC to an S8400 Media Server using Xmodem 5. Under Server, click Server Date/Time. 6. In the Server Date/Time window, verify the data and time are correct. If the date and time are incorrect:: a.
  • Page 401 Migrating translations Installing the license and authentication file To install the Communication Manager license file and the Avaya authentication file: 1. Open a Web browser. 2. In the Address field, type http://192.11.13.6. Press Enter to access the login Web page.
  • Page 402 Migrating from a DEFINITY Server CSI in a CMC to an S8400 Media Server using Xmodem 11. Type ls -ltr. Press Enter. Verify that the xln1 and xln2 files are not zero length. 12. Open a SAT session. 13. Type reset system 4. Press Enter to load the restored translations into memory. Copying translation files to the media server To copy translation files to the S8400 Media Server: 1.
  • Page 403 Post-migration administration Closing all sessions To close all sessions: 1. From the HyperTerminal window, when the upload finishes The system displays a Command successfully completed message or an error message. 2. Type logoff. Press Enter. Post-migration administration This section describes the post-migration administration to complete the migration to the S8400 Media Server.
  • Page 404 Migrating from a DEFINITY Server CSI in a CMC to an S8400 Media Server using Xmodem Figure 6: Connecting directly to the SIPI cadlipsi KLC 031502 Figure notes: 1. Services laptop 3. NIC adapter cable (if necessary) 2. PCMCIA Network Interface Card (NIC) 4.
  • Page 405 Post-migration administration 3. Type arp -d 192.11.13.6. Press Enter. This command produces one of the following responses: The command line prompt displays when the cache is cleared. ● The message The specified entry was not found appears when the specified IP ●...
  • Page 406 Migrating from a DEFINITY Server CSI in a CMC to an S8400 Media Server using Xmodem Setting the control interface To set the control interface: 1. Type show control interface. Press Enter. 2. Type show port 1. Press Enter to see the current settings. 3.
  • Page 407 Post-migration administration Resetting the SIPI To reset the SIPI: 1. Type reset. Press Enter Answer Y to the warning. Note: Resetting the SIPI terminates the administration session. If further administration Note: is required, start a new telnet session to the SIPI. Note: Control network settings become effective when you exit the IPADMIN session.
  • Page 408 Migrating from a DEFINITY Server CSI in a CMC to an S8400 Media Server using Xmodem Enabling control of the SIPI To enable control of the SIPI: Note: Ensure that the TN8412P SIPI has the current firmware. Note: CAUTION: This procedure allows the media server to take control of the SIPI-controlled port CAUTION: network(s).
  • Page 409 Post-migration administration Verifying SIPI connectivity To verify SIPI connectivity: 1. Start a Web browser. 2. Under Diagnostics, click Ping. 3. Under Endpoints to Ping, select IPSIs with cab number (1–99) ___ carrier number ___. 4. Type the correct cabinet and carrier numbers in the text boxes. 5.
  • Page 410 Migrating from a DEFINITY Server CSI in a CMC to an S8400 Media Server using Xmodem Verifying circuit pack insertion To verify circuit pack insertion: 1. To see the list of all the slot locations, type list configuration all. Press Enter. 2.
  • Page 411 Each TN8412AP S8400 IP Interface (SIPI) circuit pack must be on the most current and same firmware load. You might need to upgrade the firmware on the SIPI. The most current firmware load is on the installation CD. To obtain the firmware, you also can go to Avaya Support Web page at (http://avaya.com/support...
  • Page 412 Migrating from a DEFINITY Server CSI in a CMC to an S8400 Media Server using Xmodem Troubleshooting the migration For more information, see Troubleshooting an Installation on the Documentation for Avaya Communication Manager Release 3.0, Media Gateways and Servers CD-ROM.
  • Page 413 Use these procedures to migrate from an existing IP600 system in a Compact Modular Babinet (CMC) or an S8100 switch in a Compact Modular Cabinet (CMC) to an Avaya S8400 Media Server using file transfer protocol (ftp). The existing systems supported for migrations must be standard reliability and direct connect.
  • Page 414 To save some time, you can export INTUITY AUDIX mailbox data prior to the upgrade and import the mailbox data after the upgrade using Avaya Site Administration, ProVision, or another tool. However, you must manually reinput all other administration data using the IA770 INTUITY AUDIX interface, Avaya Site Administration, or ProVision.
  • Page 415 In this case, you also must modify the administration of each subscriber telephone to remove the AUDIX coverage path. For information on how to administer these elements, see Avaya IA770 INTUITY AUDIX Messaging Application Release 3.1 Administering the S8300 and S8400 Media Servers to Work with IA770, 07-600788.
  • Page 416 Migrating from an IP600 or S8100 to an S8400 Media Server using ftp Prerequisites You must complete the following tasks before you start the migration: Presite checklist on page 416 - Perform these tasks before you go on site. ● Additional tasks on page 418 - Perform these tasks before you start the migration from an ●...
  • Page 417 ● MedPro ● VAL circuit packs ● For the most current versions, go to the Avaya Support web site at (http://avaya.com/support). Click Downloads and select the product. Download license and New license and authentication files are necessary. authentication files to your Obtain information and download files from the Services laptop.
  • Page 418 Preinstallation Worksheet the EPW from the Avaya project manager, Avaya (EPW) software technician, or customer network administrator. A blank EPW is available at the Avaya Installation Wizard web site (http://support.avaya.com/ avayaiw/). 418 Upgrading, Migrating, and Converting Media Servers and Gateways...
  • Page 419 Task Description Ensure that the technical If an engineer who works on the Avaya WAN, is support representative has supporting the technical support representative during access to the ASG Site the upgrade, ensure that the engineer has access to Manager tool.
  • Page 420 Protocol Interface (SIPI) circuit packs. Verify that you have all For the list of required hardware, see Installing and necessary equipment Configuring the Avaya S8400 Media Server onsite. (03-300678). 420 Upgrading, Migrating, and Converting Media Servers and Gateways...
  • Page 421 Task Description Ensure that the technical If an engineer who works on the Avaya WAN, is support representative has supporting the technical support representative during access to the ASG Site the upgrade, ensure that the engineer has access to Manager tool.
  • Page 422 Migrating from an IP600 or S8100 to an S8400 Media Server using ftp The general migration procedures are as follows: Turn off the processor gracefully - pre-conversion administration ● Replace the processor circuit pack or tone clock circuit pack with a TN8412AP S8400 IP ●...
  • Page 423 Premigration administration Configuring the media server on page 431 ● Installing the license and authentication file on page 432 ● Copying translation files to the media server on page 432 ● Post-migration administration: Using static addressing on page 434 ● Clearing the ARP cache on the laptop computer on page 435 ●...
  • Page 424 Connecting to the processor To connect to the processor: 1. Connect the computer that you use to access the cabinet. 2. Start a SAT session using Native Configuration Manager or Avaya Site Administration. 3. Log in as craft. Saving translations This step is important in case you need to back out of the migration.
  • Page 425 Migration tasks Recording all busyouts To record busyouts: 1. Type display errors. Press Enter. 2. Look for type 18 errors and record any trunks that are busied out. You can return these trunks to the busyout state after the migration/upgrade. Recording node names and IP addresses To record node names and IP addresses: 1.
  • Page 426 The TN8400AP Media Server circuit pack that contains the IA770 feature Note: replaces the TN795 or TN2314 Processor circuit pack that does not have that feature. The current processor circuit pack must be returned to Avaya. Opening a SAT session To open a SAT session: 1.
  • Page 427 Migration tasks Opening an ftp session To open an ftp session on the Services laptop: 1. On the Services laptop, click Start > Run to open the Run window. 2. Create a customer directory or create a directory at \temp for this migration. 3.
  • Page 428 Migrating from an IP600 or S8100 to an S8400 Media Server using ftp Removing circuit packs To remove circuit packs from the CMC: 1. Remove the TN795 or TN2314 Processor circuit pack from slot A01. 2. Remove the TN744 Call Classifier-Detector circuit pack. 3.
  • Page 429 Installing TN771 Maintenance/Test You can install a TN771 Maintenance/Test circuit pack in any slot other than slots A01 and A02. Avaya recommends one TN771 Maintenance/Test circuit pack per location for the following conditions: There are three or more G650, G600, or CMC1 cabinets in the S8400 system. Do not ●...
  • Page 430 Migrating from an IP600 or S8100 to an S8400 Media Server using ftp Migrating translations This section provides information to migrate translation files from the current media server to the S8400 Media Server. Setting telnet parameters The Microsoft telnet application can be set to send a carriage return (CR) and line feed (LF) whenever you press Enter.
  • Page 431 Migrating translations 5. When the prompt displays with menu options, select Install or Upgrade Software. Use the arrow keys to navigate and the space bar to select. When the system finishes, the media server reboots. 6. Open a Web browser. 7.
  • Page 432 21. Verify the messaging software is enabled. If messaging software is disabled, click Enable. Installing the license and authentication file To install the Communication Manager license file and the Avaya authentication file: 1. Open a Web browser. 2. In the Address field, type http://192.11.13.6. Press Enter to access the login Web page.
  • Page 433 Post-migration administration 4. Select Files to download from the machine I’m using to connect to the server. 5. Click Browse and select the translation file saved on the Services laptop and click Download. A translation file example might be C:\Program Files\PCM\xltn1_data.xln and xl.tn2_data.xln The file is placed in the /var/home/ftp/pub directory of the S8400 Media Server.
  • Page 434 Migrating from an IP600 or S8100 to an S8400 Media Server using ftp Assigning IP addresses to the SIPI circuit packs When you use static IP addressing, you must assign IP addresses to the SIPI circuit packs. Using static addressing You can administer static IP addresses for the SIPI circuit packs.
  • Page 435 Post-migration administration Clearing the ARP cache on the laptop computer You might need to clear the Address Resolution Protocol (ARP) cache before you enter a new IP address. This need depends on the operating system on your laptop computer. If you enter an IP address and your computer cannot connect, you might need to clear the cache.
  • Page 436 Migrating from an IP600 or S8100 to an S8400 Media Server using ftp Setting the control interface To set the control interface: 1. Type show control interface. Press Enter. 2. Type show port 1. Press Enter to see the current settings. 3.
  • Page 437 Post-migration administration Resetting the SIPI To reset the SIPI: 1. Type reset. Press Enter Answer Y to the warning. Note: Resetting the SIPI terminates the administration session. If further administration Note: is required, start a new telnet session to the SIPI. Note: Control network settings become effective when you exit the IPADMIN session.
  • Page 438 Migrating from an IP600 or S8100 to an S8400 Media Server using ftp Enabling control of the SIPI To enable control of the SIPI: Note: Ensure that the TN8412P SIPI has the current firmware. Note: CAUTION: This procedure allows the media server to take control of the SIPI-controlled port CAUTION: network(s).
  • Page 439 Post-migration administration Verifying SIPI connectivity To verify SIPI connectivity: 1. Start a Web browser. 2. Under Diagnostics, click Ping. 3. Under Endpoints to Ping, select IPSIs with cab number (1–99) ___ carrier number ___. 4. Type the correct cabinet and carrier numbers in the text boxes. 5.
  • Page 440 Migrating from an IP600 or S8100 to an S8400 Media Server using ftp Verifying circuit pack insertion To verify circuit pack insertion: 1. To see the list of all the slot locations, type list configuration all. Press Enter. 2. Verify that the circuit pack code and vintage number appears in the Code and Vintage fields.
  • Page 441 Each TN8412AP S8400 IP Interface (SIPI) circuit pack must be on the most current and same firmware load. You might need to upgrade the firmware on the SIPI. The most current firmware load is on the installation CD. To obtain the firmware, you also can go to Avaya Support Web page at (http://avaya.com/support...
  • Page 442 If you recorded any busyouts earlier on the main server only, you need to ensure that they also are busied out after the conversion. Troubleshooting the migration For more information, see Troubleshooting an Installation on the Documentation for Avaya Communication Manager Release 3.0, Media Gateways and Servers CD-ROM. Returning replaced equipment Once you determine that the port network functions, return the old processors and any other replaced equipment to Avaya.
  • Page 443 Migrating from existing DEFINITY and Linux platforms Chapter 5: Migrating to an Avaya S8500 Media Server This chapter describes how to migrate from existing DEFINITY systems to the Avaya S8500 Media Server. The most common migrations are from non-Linux-based systems to Linux-based media servers.
  • Page 444 1. Freeze the translations. 2. Send the translations to the Avaya Software Technical Support (STS) group. STS then returns the translation reports and translation files by e-mail to the project manager before the migration.
  • Page 445 When you migrate an existing DEFINITY Server SI in a single carrier cabinet (SCC), you use one TN2312BP IPSI circuit pack to control from one to three PNs. Avaya recommends that you install the IPSI in the cabinet in the A position in the existing PPN instead of in one of the EPNs.
  • Page 446 Migrating to an Avaya S8500 Media Server Avaya IP600/S8100 in a G600 When you migrate an existing Avaya IP600, you use one TN2312BP IPSI circuit pack to control the PN. You also must replace the processor circuit pack with the IPSI which you can install in the A position of the cabinet.
  • Page 447 Use these procedures to migrate from an existing DEFINITY Server CSI in a compact modular cabinet (CMC) system to the Avaya S8500 Media Server with an IP-port network connectivity (PNC) configuration. The existing systems must be standard reliability. In all instances, the cabinets can be reused as port networks.
  • Page 448 Migrating a DEFINITY Server CSI in a CMC to an S8500 Media Server Migration paths Avaya supports the following migrations of a DEFINITY Server CSI in a CMC to the S8500 Media Server IP-PNC configuration: DEFINITY Release 5 through Release 10 ●...
  • Page 449 Migration paths Tasks checklists Presite Checklist Before you go on site, perform the following tasks: Task Description Verify that the correct Correct hardware includes: hardware is installed on 40 MB of available disk space ● your Services laptop. A direct Ethernet cable ●...
  • Page 450 ● VAL circuit packs ● Important: Firmware is upgraded often. To ensure that you have the latest version, go to the Avaya Support Web site (http://avaya.com/support). Click Downloads and select the product. Download license and New license and authentication files are necessary.
  • Page 451 Avaya Installation Wizard. Get Preinstallation Worksheet the EPW from the Avaya project manager, Avaya (EPW) software technician, or customer network administrator. A blank EPW is available at the Avaya Installation Wizard web site (http://support.avaya.com/ avayaiw/). Premigration setup The premigration team must complete the following tasks.
  • Page 452 ASG product ID is created for you and your team to use for access during the time of the upgrade. Ensure that the technical If an engineer who works on the Avaya WAN, is support representative has supporting the technical support representative during...
  • Page 453 Verify that you have the When you finish installing the authentication file, appropriate logins and Communication Manager has a password for all Avaya passwords to access the logins, including craft. This password is unique to the media servers and server media server of the customer.
  • Page 454 Use the License File link on the Maintenance Web Avaya authentication file. Interface to verify. Documentation checklist for migrations For a list of documents that Avaya recommends you have on hand for the migration, see Resources on page 54. You also need the following Additional documentation:...
  • Page 455 Migration tasks Migration tasks The information in this section is based on the assumption that the media server complex is installed, configured, and operational. CAUTION: This migration affects service. When the PPN is turned off, the system drops all CAUTION: calls.
  • Page 456 Migrating a DEFINITY Server CSI in a CMC to an S8500 Media Server Verifying hardware on page 462 ● Changing the control cabinet to a port network on page 462 ● Turning off the power to the control cabinet on page 463 ●...
  • Page 457 Connecting to the processor To connect to the processor: 1. Connect the computer that you use to access the cabinet. 2. Start a SAT session using Native Configuration Manager or Avaya Site Administration. 3. Log in as craft. Verifying system status Check which groups are in- or out-of-service before the migration.
  • Page 458 Migrating a DEFINITY Server CSI in a CMC to an S8500 Media Server Recording all busyouts To record busyouts: 1. Type display errors. Press Enter. 2. Look for type 18 errors and record any trunks that are busied out. You can return these trunks to the busyout state after the migration/upgrade.
  • Page 459 Migrating translations Migrating translations Accessing the media server maintenance web interface To access the media server: 1. Start the Web browser. 2. In the Address field, type 192.11.13.6. Press Enter to open the login Web page. 3. Log in as craft or dadmin. 4.
  • Page 460 When the restore process completes, the screen displays Restore is finished. 8. Use Native Configuration Manager or Avaya Site Administration to start a SAT session. 9. Type reset system 4. Press Enter to load the restored translations. If the restore process fails, the system displays an error message that states the reason for the failure.
  • Page 461 Migrating translations Adding IPSI translations to Communication Manager To add IPSI translations to Communication Manager: 1. Type add ipserver-interface 1. Press Enter to add the IPSI circuit pack information. 2. If you use static addressing, in the Host field, type the IP address for the IPSI that is in the port network listed in the Location field.
  • Page 462 Audix feature is replaced with a TN2312BP Internet Protocol Server Interface (IPSI) circuit pack that does not have the Audix feature. You must return the existing processor circuit pack to Avaya. Note: Customers also must add an ED-1E568-70G1 DEFINITY Audix Slim board and a...
  • Page 463 Migration tasks Note: If you replace a TN795 Processor circuit pack, you might not need the TN744D/E Note: Call Classifier-Detector circuit pack. The TN2312BP IPSI circuit pack has call classifier functionality. However, increased voice and data traffic can require the TN744D/E Call Classifier-Detector circuit pack.
  • Page 464 Migrating a DEFINITY Server CSI in a CMC to an S8500 Media Server 4. Remove the octopus cable from the connector that is associated with slot 2 on the connector panel. 5. Install the IPSI adapter to the connector that is associated with slot 2 on the connector panel.
  • Page 465 SSH access, how to log into the server command line with PuTTY. Note: A version of PuTTY that is defaulted for SSH server access is available for Avaya Note: services personnel only. In this version, some values below have already been pre-selected.
  • Page 466 Migrating a DEFINITY Server CSI in a CMC to an S8500 Media Server To access the command line interface using PuTTY with SSH: 1. On your computer, click on the PuTTY desktop link or select Start > Programs > PuTTY > PuTTY.
  • Page 467 Postmigration administration Assigning IP addresses to the IPSI circuit packs When you use static IP addressing, you must assign IP addresses to the IP server interface circuit packs. Using static addressing You can administer static IP addresses for the IPSI circuit packs. You administer the addresses directly through the Ethernet port connection on the IPSI faceplate switch which is the top port (Figure 10: Connecting directly to the IPSI on page 467).
  • Page 468 Migrating a DEFINITY Server CSI in a CMC to an S8500 Media Server Clearing the ARP cache on the laptop computer You might need to clear the Address Resolution Protocol (ARP) cache before you enter a new IP address. This need depends on the operating system on your laptop computer. If you enter an IP address and your computer cannot connect, you might need to clear the cache.
  • Page 469 Postmigration administration Setting the control interface To set the control interface: 1. Type show control interface. Press Enter. 2. To see the current settings, type show port 1. Press Enter. 3. Type set control interface ipaddr netmask, where ipaddr is the customer-provided IP address and netmask is the customer provided subnetmask.
  • Page 470 Migrating a DEFINITY Server CSI in a CMC to an S8500 Media Server Setting the VLAN and diffserv parameters To set the VLAN parameters and the diffserver parameters: 1. Log back in as craft. 2. To display the quality of service values, type show qos. Press Enter. 3.
  • Page 471 Postmigration administration 3. Check the LCD. Verify that the display shows the letters I and P and a filled-in V that shows at the bottom (Figure 11: LED display that shows that the IPSI has a static IP address). Figure 11: LED display that shows that the IPSI has a static IP address Note: Clear the ARP cache on the laptop before you connect to another IPSI.
  • Page 472 Migrating a DEFINITY Server CSI in a CMC to an S8500 Media Server Verifying IPSI connectivity To verify IPSI connectivity: 1. Under Diagnostics, click Ping. 2. Under Endpoints to Ping, select IPSIs with cab number (1–99) ___ carrier number ___. 3.
  • Page 473 Postmigration administration Verifying circuit pack locations To verify circuit pack locations: 1. Type list cabinet. Press Enter to view all the cabinets. Verify that the screen shows the cabinet number that is assigned to the changed cabinets. 2. Type display cabinet number, where number is the cabinet number of the changed cabinet.
  • Page 474 Each IPSI must be on the most current and same firmware load. You might need to upgrade the firmware on the IPSI. The most current firmware load is on the installation CD. To obtain the firmware, you also can go to Avaya Support Web page(http://avaya.com/support and click Downloads.
  • Page 475 If you recorded any busyouts earlier on the main server only, you need to ensure that they also are busied out after the conversion. Troubleshooting the migration For more information, see Troubleshooting an Installation on the Documentation for Avaya Communication Manager Release 3.0, Media Gateways and Servers CD-ROM. Returning replaced equipment Once you determine that the port network functions, return the old processors and any other replaced equipment to Avaya.
  • Page 476 Migrating a DEFINITY Server CSI in a CMC to an S8500 Media Server 476 Upgrading, Migrating, and Converting Media Servers and Gateways...
  • Page 477 To migrate an existing DEFINITY Server SI in an SCC, you use one TN2312BP IPSI circuit pack to control from one to three PNs. Avaya recommends that you install the IPSI in the cabinet in the A position in the existing processor port network (PPN) instead of in one of the expansion port networks (EPNs).
  • Page 478 ● Complete the post-migration administration ● Migration paths Avaya supports the following migrations of a DEFINITY Server SI direct-connect in an SCC to the S8500 or S8700-Series Media Server direct-connect configuration include: DEFINITY Release G3V4 ● DEFINITY Release G3/si (with Intel 386) ●...
  • Page 479 Migration paths Tasks checklists Presite Checklist Before you go on site, perform the following tasks: Task Description Verify that the correct Correct hardware includes: hardware is installed on 40 MB of available disk space ● your Services laptop. A direct Ethernet cable ●...
  • Page 480 ● VAL circuit packs ● Important: Firmware is upgraded often. To ensure that you have the latest version, go to the Avaya Support Web site (http://avaya.com/support). Click Downloads and select the product. Download license and New license and authentication files are necessary.
  • Page 481 Avaya Installation Wizard. Get Preinstallation Worksheet the EPW from the Avaya project manager, Avaya (EPW) software technician, or customer network administrator. A blank EPW is available at the Avaya Installation Wizard web site (http://support.avaya.com/ avayaiw/). Premigration setup The premigration team must complete the following tasks.
  • Page 482 ASG product ID is created for you and your team to use for access during the time of the upgrade. Ensure that the technical If an engineer who works on the Avaya WAN, is support representative has supporting the technical support representative during...
  • Page 483 Verify that you have the When you finish installing the authentication file, appropriate logins and Communication Manager has a password for all Avaya passwords to access the logins, including craft. This password is unique to the media servers and server media server of the customer.
  • Page 484 Migrating a DEFINITY Server SI Direct-Connect in an SCC to a Direct-Connect Documentation checklist for migrations For a list of documents that Avaya recommends you have on hand for the migration, see Resources on page 54. Additional documentation needed. Document...
  • Page 485 Migration tasks The following list describes general procedures: Turn off the power to the processor gracefully - pre-conversion administration ● Replace the processor control carrier/cabinet with an expansion control carrier or cabinet ● Replace the tone clock circuit pack and Maintenance circuit pack with an IP Server ●...
  • Page 486 The licensing of the platform and port network connectivity attributes for the CAUTION: S8700-Series Media Server can be complex. See Caution about platform/PNC license settings for the S8700-series Media Server on page 314 and License and Avaya authentication files on page 313. 486 Upgrading, Migrating, and Converting Media Servers and Gateways...
  • Page 487 Connecting to the processor To connect to the processor: 1. Connect the computer that you use to access the cabinet. 2. Start a SAT session using Native Configuration Manager or Avaya Site Administration. 3. Log in as craft. Verifying system status Check which groups are in- or out-of-service before the migration.
  • Page 488 Migrating a DEFINITY Server SI Direct-Connect in an SCC to a Direct-Connect Recording node names and IP addresses To record node names and IP addresses: 1. Note the node names and the IP addresses that are assigned to the TN2302AP IP Media Processor and the TN799C/DP C-LAN circuit packs.
  • Page 489 Migrating translations Migrating translations This section provides information for migrating translation files from the existing system to the S8500 or S8700-Series Media Server. Accessing the media server maintenance web interface To access the media server: 1. Start the Web browser. 2.
  • Page 490 When the restore process completes, the screen displays Restore is finished. 8. Use Native Configuration Manager or Avaya Site Administration to start a SAT session. 9. Type reset system 4. Press Enter to load the restored translations. If the restore process fails, the system displays an error message that states the reason for the failure.
  • Page 491 Migrating translations CAUTION: If the information in the Primary Control Subnet Address field is incorrect, you CAUTION: must change the information on the media server. Use the Maintenance Web Interface. Under Server Configuration and Upgrades, click Configure Server to change the media server configuration. Then continue with step 3 of this procedure.
  • Page 492 Migrating a DEFINITY Server SI Direct-Connect in an SCC to a Direct-Connect Backing up translations To back up translations: 1. Under Data Backup/Restore, click Backup Now. 2. Select the data sets and the backup method. If you select Save ACP translations prior to backup, the media server automatically saves the translations to the hard drive before the media server saves the translations to the backup media.
  • Page 493 Migration tasks Removing the processor port network control cabinet To remove the processor port network control cabinet: 1. Label both ends of all the cables that you will remove from the cabinets. You will reuse these cables. CAUTION: All active calls that are processed through this PN are dropped when the cabinet CAUTION: stack is turned off.
  • Page 494 Migrating a DEFINITY Server SI Direct-Connect in an SCC to a Direct-Connect Stacking the port media gateways To stack the port media gateways: 1. If needed, stack a port media gateway (J58890H) on top of the expansion control media gateway. 2.
  • Page 495 Migration tasks Figure 12: Ribbon cable connector caxxinst LJK 022002 5. Push the tabs on the ends of the connector inward to lock the connector in place. 6. Thread the ribbon through the slot on the front panel (Simplex reliability ribbon cable connection on page 496).
  • Page 496 Migrating a DEFINITY Server SI Direct-Connect in an SCC to a Direct-Connect Figure 13: Simplex reliability ribbon cable connection M IN 9. Push the tabs on the ends of the connector inward to lock the connector in place. 10. Thread the ribbon through the slot on the front panel. 11.
  • Page 497 Migration tasks Connecting the CAT5 cables to the IPSI circuit packs Note: For a connectivity guide, see Quick Start for Hardware Installation: Avaya S8500 Note: Media Server (555-245-701) or Quick Start for Hardware Installation: Avaya S8700 Series Media Server (555-245-703).
  • Page 498 Migrating a DEFINITY Server SI Direct-Connect in an SCC to a Direct-Connect 3. Use a cable pass-thru kit to run the 25-m or 50-m green CAT5 cable from the Ethernet switch or customer network through the media gateway (CAT5 cable in pass-thru kit page 498).
  • Page 499 Migration tasks 4. Install the clamp on ferrite on the CAT5 Ethernet cable (CAT5 cable run through the clamp-on ferrite on page 499). Figure 16: CAT5 cable run through the clamp-on ferrite cadscata LAO 091103 cadscata LAO 091103 Figure notes: 1.
  • Page 500 Migrating a DEFINITY Server SI Direct-Connect in an SCC to a Direct-Connect WARNING: Locate the ferrite as close to the exit of the media gateway as possible. If the WARNING: ferrite is not located as close to the exit as possible, the cable can pick up electromagnetic interference (EMI) from inside the cabinet.
  • Page 501 Migration tasks 6. Replace the rear covers and the ground plate. Dress the CAT5 Ethernet cable to exit from either the left or the right side of the media gateway (Replacement of the upper and lower rear covers on page 501). Figure 18: Replacement of the upper and lower rear covers cadscatc LAO 091103 Figure notes:...
  • Page 502 Migrating a DEFINITY Server SI Direct-Connect in an SCC to a Direct-Connect To install the Expansion Interface circuit packs: 1. Remove the existing circuit pack. 2. Place the circuit pack in an antistatic carrier or bag. 3. Insert the TN570B Expansion Interface vintage 7 or later circuit pack into the EXPN INTFC slots (A01, A02).
  • Page 503 Post-migration administration Note: A version of PuTTY that is defaulted for SSH server access is available for Avaya Note: services personnel only. In this version, some values below have already been pre-selected. CAUTION: While a variety of Avaya products support access using SSH, Avaya does not CAUTION: provide support for third-party clients used for SSH access.
  • Page 504 Migrating a DEFINITY Server SI Direct-Connect in an SCC to a Direct-Connect 9. If necessary, click Yes to accept the server’s host key. The system displays the PuTTY window. 10. Log in as craft. Assigning IP addresses to the IPSI circuit packs When you use static IP addressing, you must assign IP addresses to the IP server interface circuit packs.
  • Page 505 Post-migration administration Figure 19: Connecting directly to the IPSI cadlipsi KLC 031502 Figure notes: 1. Services laptop 3. NIC adapter cable (if necessary) 2. PCMCIA Network Interface Card (NIC) 4. CAT5 cross-over cable to IPSI Note: Ensure that you have the IPSI password before you continue. Note: Clearing the ARP cache on the laptop computer You might need to clear the Address Resolution Protocol (ARP) cache before you enter a new...
  • Page 506 Migrating a DEFINITY Server SI Direct-Connect in an SCC to a Direct-Connect 4. To access the media server, type ping -t 192.11.13.6. Press Enter. The -t causes the ping to repeat until you get a response. When you get a response, in about 3 minutes, wait an additional 30 seconds before you go back to the Web interface.
  • Page 507 Post-migration administration 3. Type set control interface ipaddr netmask, where ipaddr is the customer-provided IP address and netmask is the customer provided subnetmask. Press Enter. 4. To save the changes and exit the IPSI session, type quit. Press Enter. 5. SSH to 192.11.13.6 and log in. 6.
  • Page 508 Migrating a DEFINITY Server SI Direct-Connect in an SCC to a Direct-Connect Setting the VLAN and diffserv parameters To set the VLAN parameters and the diffserver parameters: 1. Log back in as craft. 2. To display the quality of service values, type show qos. Press Enter. 3.
  • Page 509 Post-migration administration 2. Disconnect the laptop computer from the faceplate. 3. Check the LCD. Verify that the display shows the letters I and P and a filled-in V that shows at the bottom (Figure 20: LED display that shows that the IPSI has a static IP address).
  • Page 510 Migrating a DEFINITY Server SI Direct-Connect in an SCC to a Direct-Connect Verifying IPSI connectivity To verify IPSI connectivity: 1. Under Diagnostics, click Ping. 2. Under Endpoints to Ping, select IPSIs with cab number (1–99) ___ carrier number ___. 3. Type the correct cabinet and carrier numbers in the text boxes. 4.
  • Page 511 Post-migration administration Verifying circuit pack locations To verify circuit pack locations: 1. Type list cabinet. Press Enter to view all the cabinets. Verify that the screen shows the cabinet number that is assigned to the changed cabinets. 2. Type display cabinet number, where number is the cabinet number of the changed cabinet.
  • Page 512 Each IPSI must be on the most current and same firmware load. You might need to upgrade the firmware on the IPSI. The most current firmware load is on the installation CD. To obtain the firmware, you also can go to Avaya Support Web page(http://avaya.com/support and click Downloads.
  • Page 513 If you recorded any busyouts earlier on the main server only, you need to ensure that they also are busied out after the conversion. Troubleshooting the migration For more information, see Troubleshooting an Installation on the Documentation for Avaya Communication Manager Release 3.0, Media Gateways and Servers CD-ROM. Returning replaced equipment Once you determine that the port network functions, return the old processors and any other replaced equipment to Avaya.
  • Page 514 Migrating a DEFINITY Server SI Direct-Connect in an SCC to a Direct-Connect 514 Upgrading, Migrating, and Converting Media Servers and Gateways...
  • Page 515 To migrate an existing DEFINITY Server SI in an MCC, you use one TN2312BP IPSI circuit pack to control from one to three PNs. Avaya recommends that you install the IPSI in the A carrier in the existing processor port network (PPN) instead of in one of the expansion port networks (EPNs).
  • Page 516 1. Freeze the translations. 2. Send the translations to the Avaya Software Technical Support (STS) group. STS then returns the translation reports and translation files through e-mail to the project manager before the migration. For the forms and more information, contact the STS scheduling desk at 720-444-9418.
  • Page 517 Migration paths Tasks checklists Presite checklist Before you go on site, perform the following tasks: Task Description Verify that the correct Correct hardware includes: hardware is installed on 40 MB of available disk space ● your Services laptop. A direct Ethernet cable ●...
  • Page 518 ● VAL circuit packs ● Important: Firmware is upgraded often. To ensure that you have the latest version, go to the Avaya Support Web site (http://avaya.com/support). Click Downloads and select the product. Download license and New license and authentication files are necessary.
  • Page 519 Avaya Installation Wizard. Get Preinstallation Worksheet the EPW from the Avaya project manager, Avaya (EPW) software technician, or customer network administrator. A blank EPW is available at the Avaya Installation Wizard web site (http://support.avaya.com/ avayaiw/). Premigration setup The premigration team must complete the following tasks.
  • Page 520 ASG product ID is created for you and your team to use for access during the time of the upgrade. Ensure that the technical If an engineer who works on the Avaya WAN, is support representative has supporting the technical support representative during...
  • Page 521 Verify that you have the When you finish installing the authentication file, appropriate logins and Communication Manager has a password for all Avaya passwords to access the logins, including craft. This password is unique to the media servers and server media server of the customer.
  • Page 522 Installing and Configuring the Avaya ● S8700-Series Media Server (03-300145) Documentation checklist for migrations For a list of documents that Avaya recommends you have on hand for the migration, see Resources on page 54. 522 Upgrading, Migrating, and Converting Media Servers and Gateways...
  • Page 523 A quick reference guide providing physical installation Installation: Avaya S8500 and connection information Media Server (555-245-701) Installing and Configuring Provides installation instructions for the S8500 Media the Avaya S8500 Media Server Server (03-300143) Installing and Configuring Provides installation instructions for the S8700-Series the Avaya S8700-Series...
  • Page 524 Migrating a DEFINITY Server SI Direct-Connect in an MCC to a Direct-Connect Replace the tone clock circuit pack and Maintenance circuit pack with an IP Server ● Interface (IPSI) circuit pack and new maintenance circuit pack, respectively Replace old expansion interface circuit packs with new expansion circuit packs, if ●...
  • Page 525 The licensing of the platform and port network connectivity attributes for the CAUTION: S8700-Series Media Server can be complex. See Caution about platform/PNC license settings for the S8700-series Media Server on page 314 and License and Avaya authentication files on page 313. Issue 2.1 June 2006...
  • Page 526 Connecting to the processor To connect to the processor: 1. Connect the computer that you use to access the cabinet. 2. Start a SAT session using Native Configuration Manager or Avaya Site Administration. 3. Log in as craft. Verifying system status Check which groups are in- or out-of-service before the migration.
  • Page 527 Migrating translations Recording node names and IP addresses To record node names and IP addresses: 1. Note the node names and the IP addresses that are assigned to the TN2302AP IP Media Processor and the TN799C/DP C-LAN circuit packs. Ensure that these names and addresses are the same after the migration.
  • Page 528 Migrating a DEFINITY Server SI Direct-Connect in an MCC to a Direct-Connect Accessing the media server maintenance web interface To access the media server: 1. Start the Web browser. 2. In the Address field, type 192.11.13.6. Press Enter to open the login Web page. 3.
  • Page 529 When the restore process completes, the screen displays Restore is finished. 8. Use Native Configuration Manager or Avaya Site Administration to start a SAT session. 9. Type reset system 4. Press Enter to load the restored translations. If the restore process fails, the system displays an error message that states the reason for the failure.
  • Page 530 Migrating a DEFINITY Server SI Direct-Connect in an MCC to a Direct-Connect CAUTION: If the information in the Primary Control Subnet Address field is incorrect, you CAUTION: must change the information on the media server. Use the Maintenance Web Interface. Under Server Configuration and Upgrades, click Configure Server to change the media server configuration.
  • Page 531 Migration tasks Backing up translations To back up translations: 1. Under Data Backup/Restore, click Backup Now. 2. Select the data sets and the backup method. If you select Save ACP translations prior to backup, the media server automatically saves the translations to the hard drive before the media server saves the translations to the backup media.
  • Page 532 Migrating a DEFINITY Server SI Direct-Connect in an MCC to a Direct-Connect Note: If the system has a power failure transfer (PFT) unit that uses ground start trunks, Note: you must install a temporary ground wire to the PFT units. This action allows the units to operate correctly when the cabinet is turned off.
  • Page 533 Migration tasks ICC cables from carrier A to B (if required) ● - No ICC cables are required for systems with simplex reliability AUX cable to carrier A ● 9-pin D subminiature plug to the P1 connector on each carrier ●...
  • Page 534 Migrating a DEFINITY Server SI Direct-Connect in an MCC to a Direct-Connect 6. Thread the ribbon through the slot on the front panel (Simplex reliability ribbon cable connection on page 534). 7. Insert the TN775D Maintenance (EPN) circuit pack part way into the MAINTENANCE slot. 8.
  • Page 535 Note: Connecting the CAT5 cables to the IPSI circuit packs Note: For a connectivity guide, see Quick Start for Hardware Installation: Avaya S8500 Note: Media Server (555-245-701) or Quick Start for Hardware Installation: Avaya S8700 Series Media Server (555-245-703) and Job Aid, Cabling Guide - MCC1 and SCC1 Media Gateway (555-245-771).
  • Page 536 SSH access, how to log into the server command line with PuTTY. Note: A version of PuTTY that is defaulted for SSH server access is available for Avaya Note: services personnel only. In this version, some values below have already been pre-selected.
  • Page 537 Postmigration administration To access the command line interface using PuTTY with SSH: 1. On your computer, click on the PuTTY desktop link or select Start > Programs > PuTTY > PuTTY. The system displays the PuTTY Configuration window, with the Session dialog box open. 2.
  • Page 538 Migrating a DEFINITY Server SI Direct-Connect in an MCC to a Direct-Connect Using static addressing You can administer static IP addresses for the IPSI circuit packs. You administer the addresses directly through the Ethernet port connection on the IPSI faceplate switch which is the top port (Figure 23: Connecting directly to the IPSI on page 538).
  • Page 539 Postmigration administration 3. Type arp -d 192.11.13.6. Press Enter. This command produces one of the following responses: The command line prompt displays when the cache is cleared. ● The message The specified entry was not found appears when the specified IP ●...
  • Page 540 Migrating a DEFINITY Server SI Direct-Connect in an MCC to a Direct-Connect 3. Type set control interface ipaddr netmask, where ipaddr is the customer-provided IP address and netmask is the customer provided subnetmask. Press Enter. 4. To save the changes and exit the IPSI session, type quit. Press Enter. 5.
  • Page 541 Postmigration administration Setting the VLAN and diffserv parameters To set the VLAN parameters and the diffserver parameters: 1. Log back in as craft. 2. To display the quality of service values, type show qos. Press Enter. 3. If necessary, use the following commands to set the VLAN and diffserv parameters to the recommended values shown.
  • Page 542 Migrating a DEFINITY Server SI Direct-Connect in an MCC to a Direct-Connect 3. Check the LCD. Verify that the display shows the letters I and P and a filled-in V that shows at the bottom (Figure 24: LED display that shows that the IPSI has a static IP address).
  • Page 543 Postmigration administration Verifying IPSI connectivity To verify IPSI connectivity: 1. Under Diagnostics, click Ping. 2. Under Endpoints to Ping, select IPSIs with cab number (1–99) ___ carrier number ___. 3. Type the correct cabinet and carrier numbers in the text boxes. 4.
  • Page 544 Migrating a DEFINITY Server SI Direct-Connect in an MCC to a Direct-Connect Verifying circuit pack locations To verify circuit pack locations: 1. Type list cabinet. Press Enter to view all the cabinets. Verify that the screen shows the cabinet number that is assigned to the changed cabinets. 2.
  • Page 545 Each IPSI must be on the most current and same firmware load. You might need to upgrade the firmware on the IPSI. The most current firmware load is on the installation CD. To obtain the firmware, you also can go to Avaya Support Web page(http://avaya.com/support and click Downloads.
  • Page 546 If you recorded any busyouts earlier on the main server only, you need to ensure that they also are busied out after the conversion. Troubleshooting the migration For more information, see Troubleshooting an Installation on the Documentation for Avaya Communication Manager Release 3.0, Media Gateways and Servers CD-ROM. Returning replaced equipment Once you determine that the port network functions, return the old processors and any other replaced equipment to Avaya.
  • Page 547 Use these procedures to migrate from an existing DEFINITY ONE/S8100 in a compact modular cabinet (CMC) system to the Avaya S8500 Media Server with a IP-port network connectivity (PNC) configuration. The existing systems must be standard reliability and direct connect. In all instances, the cabinets can be reused as port networks (PNs).
  • Page 548 1. Freeze the translations. 2. Send the translations to the Avaya Software Technical Support (STS) group. STS then returns the translation reports and translation files through e-mail to the project manager before the migration. For the forms and more information, contact the STS scheduling desk at 720-444-9418.
  • Page 549 Migration paths Tasks checklists Presite checklist Before you go on site, perform the following tasks: Task Description Verify that the correct Correct hardware includes: hardware is installed on 40 MB of available disk space ● your Services laptop. A direct Ethernet cable ●...
  • Page 550 ● VAL circuit packs ● Important: Firmware is upgraded often. To ensure that you have the latest version, go to the Avaya Support Web site (http://avaya.com/support). Click Downloads and select the product. Download license and New license and authentication files are necessary.
  • Page 551 Avaya Installation Wizard. Get Preinstallation Worksheet the EPW from the Avaya project manager, Avaya (EPW) software technician, or customer network administrator. A blank EPW is available at the Avaya Installation Wizard web site (http://support.avaya.com/ avayaiw/). Premigration setup The premigration team must complete the following tasks.
  • Page 552 ASG product ID is created for you and your team to use for access during the time of the upgrade. Ensure that the technical If an engineer who works on the Avaya WAN, is support representative has supporting the technical support representative during...
  • Page 553 Verify that you have the When you finish installing the authentication file, appropriate logins and Communication Manager has a password for all Avaya passwords to access the logins, including craft. This password is unique to the media servers and server media server of the customer.
  • Page 554 Installing and Configuring the Avaya ● S8700-Series Media Server (03-300145) Documentation checklist for migrations For a list of documents that Avaya recommends you have on hand for the migration, see Resources on page 54. 554 Upgrading, Migrating, and Converting Media Servers and Gateways...
  • Page 555 A quick reference guide that provides physical installa- Installation: Avaya S8500 tion and connection information Media Server (555-245-701) Installing and Configuring Provides installation instructions for the S8500 Media the Avaya S8500 Media Server Server (03-300143) Administration for Network Provides information on network connectivity Connectivity for Avaya...
  • Page 556 Migrating a DEFINITY ONE/S8100 to an S8500 Media Server Note: You must install the new Communication Manager license file on the media Note: server before you make the change or the system will not run. Perform the following tasks to convert a processor port network to a port network (CMC). Premigration administration: Connecting to the processor on page 557...
  • Page 557 Note: processor. 1. Perform one of the following actions to connect the Services laptop directly into the Avaya IP600 processor circuit pack: If the processor circuit pack is a TN795, place the NIC card into the slot on the faceplate.
  • Page 558 Recording IP settings You must view and record the IP settings that are assigned to the processor, and use these same settings for the Avaya S8500 Media Server. You can verify the IP settings against the filled-out Electronic Preinstallation Worksheet.
  • Page 559 Migrating translations 3. Log in as lucent3 to get to the LAC prompt. 4. Type bash. Press Enter to start a BASH session. 5. Type setip. Press Enter to display the current list of IP settings. You will see the following information: cust: IPaddress, subnet mask, gateway ●...
  • Page 560 When the restore process completes, the screen displays Restore is finished. 8. Use Native Configuration Manager or Avaya Site Administration to start a SAT session. 9. Type reset system 4. Press Enter to load the restored translations. If the restore process fails, the system displays an error message that states the reason for the failure.
  • Page 561 An asterisk (*) to the right of the Subnet Address field means that although a subnet address displays, this address is incorrect. Avaya Communication Manager does not have the subnet information. After you verify the information shown on the screen, submit this form with or without changes to update the Communication Manager with the correct subnet information.
  • Page 562 Migrating a DEFINITY ONE/S8100 to an S8500 Media Server Setting the alarm activation level To set the alarm activation level: 1. Type change system-parameters maintenance. Press Enter. 2. In the CPE Alarm Activation Level field, select warning, minor, or major, depending on the level that the customer wants.
  • Page 563 Audix feature is replaced with a TN2312BP Internet Protocol Server Interface (IPSI) circuit pack that does not contain the Audix feature. You must return the existing processor circuit pack to Avaya. Note: Customers also must add an ED-1E568-70G1 DEFINITY Audix Slim board and a...
  • Page 564 Migrating a DEFINITY ONE/S8100 to an S8500 Media Server Turning off the power to the control cabinet CAUTION: Ensure that you have completed the premigration administration. If you do not CAUTION: perform the premigration administration, the system will not function. For more information, see Migrating translations on page 814.
  • Page 565 Migration tasks Replacing the TN799C C-LAN circuit pack If you need to replace the TN799C C-LAN circuit pack: 1. Remove the TN799C Control-LAN (C-LAN) circuit pack. 2. Place the circuit pack in an antistatic carrier or bag. You might need to reinstall this circuit pack if you must stop the migration.
  • Page 566 SSH access, how to log into the server command line with PuTTY. Note: A version of PuTTY that is defaulted for SSH server access is available for Avaya Note: services personnel only. In this version, some values below have already been pre-selected.
  • Page 567 Post-migration administration 7. In the Encryption options window, use the up and down arrows to set AES (SSH-2) as the top option and 3DES as the second option. Note: You can also customize the PuTTY tool with other settings, such as for color. For Note: documentation on PuTTY, see http://www.putty.nl/docs.html.
  • Page 568 Migrating a DEFINITY ONE/S8100 to an S8500 Media Server Figure 25: Connecting directly to the IPSI cadlipsi KLC 031502 Figure notes: 1. Services laptop 3. NIC adapter cable (if necessary) 2. PCMCIA Network Interface Card (NIC) 4. CAT5 cross-over cable to IPSI Note: Ensure that you have the IPSI password before you continue.
  • Page 569 Post-migration administration 3. Type arp -d 192.11.13.6. Press Enter. This command produces one of the following responses: The command line prompt displays when the cache is cleared. ● The message The specified entry was not found appears when the specified IP ●...
  • Page 570 Migrating a DEFINITY ONE/S8100 to an S8500 Media Server 3. Type set control interface ipaddr netmask, where ipaddr is the customer-provided IP address and netmask is the customer provided subnetmask. Press Enter. 4. To save the changes and exit the IPSI session, type quit. Press Enter. 5.
  • Page 571 Post-migration administration Setting the VLAN and diffserv parameters To set the VLAN parameters and the diffserver parameters: 1. Log back in as craft. 2. To display the quality of service values, type show qos. Press Enter. 3. If necessary, use the following commands to set the VLAN and diffserv parameters to the recommended values shown.
  • Page 572 Migrating a DEFINITY ONE/S8100 to an S8500 Media Server 2. Disconnect the laptop computer from the faceplate. 3. Check the LCD. Verify that the display shows the letters I and P and a filled-in V that shows at the bottom (Figure 26: LED display that shows that the IPSI has a static IP address).
  • Page 573 Post-migration administration Verifying IPSI connectivity To verify IPSI connectivity: 1. Under Diagnostics, click Ping. 2. Under Endpoints to Ping, select IPSIs with cab number (1–99) ___ carrier number ___. 3. Type the correct cabinet and carrier numbers in the text boxes. 4.
  • Page 574 Migrating a DEFINITY ONE/S8100 to an S8500 Media Server Verifying circuit pack insertion To verify circuit pack insertion: 1. To see the list of all the slot locations, type list configuration all. Press Enter. 2. Verify that the circuit pack code and vintage number appears in the Code and Vintage fields.
  • Page 575 283. Testing the installation Test the complete installation. For more information, see Testing the Complete Configuration on the Documentation for Avaya Communication Manager Release 3.0, Media Gateways and Servers CD-ROM. Busying out previously busied out trunks If you recorded any busyouts earlier on the main server only, you need to ensure that they also are busied out after the conversion.
  • Page 576 Migrating a DEFINITY ONE/S8100 to an S8500 Media Server Troubleshooting the migration For more information, see Troubleshooting an Installation on the Documentation for Avaya Communication Manager Release 3.0, Media Gateways and Servers CD-ROM. Returning replaced equipment Once you determine that the port network functions, return the old processors and any other replaced equipment to Avaya.
  • Page 577 PNs. To migrate an existing Avaya IP600/S8100, you use one TN2312BP IPSI circuit pack to control the PN. You replace the processor circuit pack in the A position in the cabinet with the IPSI.
  • Page 578 1. Freeze the translations. 2. Send the translations to the Avaya Software Technical Support (STS) group. STS then returns the translation reports and translation files through e-mail to the project manager before the migration. For the forms and more information, contact the STS scheduling desk at 720-444-9418.
  • Page 579 Migration paths Tasks checklists Presite checklist Before you go on site, perform the following tasks: Task Description Verify that the correct Correct hardware includes: hardware is installed on 40 MB of available disk space ● your Services laptop. A direct Ethernet cable ●...
  • Page 580 ● VAL circuit packs ● Important: Firmware is upgraded often. To ensure that you have the latest version, go to the Avaya Support Web site (http://avaya.com/support). Click Downloads and select the product. Download license and New license and authentication files are necessary.
  • Page 581 Avaya Installation Wizard. Get Preinstallation Worksheet the EPW from the Avaya project manager, Avaya (EPW) software technician, or customer network administrator. A blank EPW is available at the Avaya Installation Wizard web site (http://support.avaya.com/ avayaiw/). Premigration setup The premigration team must complete the following tasks.
  • Page 582 ASG product ID is created for you and your team to use for access during the time of the upgrade. Ensure that the technical If an engineer who works on the Avaya WAN, is support representative has supporting the technical support representative during...
  • Page 583 Verify that you have the When you finish installing the authentication file, appropriate logins and Communication Manager has a password for all Avaya passwords to access the logins, including craft. This password is unique to the media servers and server media server of the customer.
  • Page 584 Migrating an Avaya IP600/S8100 to an S8500 Media Server On site migration checklist When you are on site for a migration from a DEFINITY system, complete the following additional tasks before you start the migration: Task Description The customer supplies an...
  • Page 585 Audix feature. You also must return the existing feature. Processor circuit pack to Avaya. Documentation checklist for migrations For a list of documents that Avaya recommends you have on hand for the migration, see Resources on page 54. Issue 2.1 June 2006...
  • Page 586 Migrating an Avaya IP600/S8100 to an S8500 Media Server You also need the following Additional documentation: Document Description Quick Start for Hardware A quick reference guide that provides physical installa- Installation: Avaya S8500 tion and connection information Media Server (555-245-701)
  • Page 587 Migration tasks Perform the following tasks to convert a processor port network to a port network (IP600). Premigration administration: Connecting to the processor on page 588 ● Recording node names and IP addresses on page 589 ● Saving translations on page 589 ●...
  • Page 588 Note: processor. 1. Perform one of the following actions to connect the Services laptop directly into the Avaya IP600 processor circuit pack: If the processor circuit pack is a TN795, place the NIC card into the slot on the faceplate.
  • Page 589 Recording IP settings You must view and record the IP settings that are assigned to the processor, and use these same settings for the Avaya S8500 Media Server. You can verify the IP settings against the filled-out Electronic Preinstallation Worksheet.
  • Page 590 Migrating an Avaya IP600/S8100 to an S8500 Media Server 5. Type setip. Press Enter to display the current list of IP settings. You will see the following information: cust: IPaddress, subnet mask, gateway ● dns: server name, domain name, 2 DNS server IP addresses ●...
  • Page 591 An asterisk (*) to the right of the Subnet Address field means that although a subnet address displays, this address is incorrect. Avaya Communication Manager does not have the subnet information. After you verify the information shown on the screen, submit this form with or without changes to update the Communication Manager with the correct subnet information.
  • Page 592 Migrating an Avaya IP600/S8100 to an S8500 Media Server Adding IPSI translations to Communication Manager To add IPSI translations to Communication Manager: 1. Type add ipserver-interface 1. Press Enter to add the IPSI circuit pack information. 2. If you use static addressing, in the Host field, type the IP address for the IPSI that is in the port network listed in the Location field.
  • Page 593 TN2501AP Voice Announcement over LAN (VAL) circuit pack for announcements. Changing the IP600 control chassis to a port network To change the Avaya IP600 control chassis to a port network, you must: Replace the existing straight-wire WP cables, if present, with new twisted pair I/O cables. ●...
  • Page 594 Migrating an Avaya IP600/S8100 to an S8500 Media Server Note: If you replace a TN795 Processor circuit pack, you might not need the TN744D/E Note: Call Classifier-Detector circuit pack. The TN2312BP IPSI circuit pack has call classifier functionality. However, increased voice and data traffic can require the TN744D/E Call Classifier-Detector circuit pack.
  • Page 595 Migration tasks Replacing I/O cables On older MCC, SCC, and G600 cabinets you must replace the existing I/O cables (WP-90753, LI), which connect the backplane to the rear connector panel, with twisted pair I/O cables. The existing I/O cables have straight, not twisted, wires. They may be mostly white with two red, or multi-colored.
  • Page 596 Migrating an Avaya IP600/S8100 to an S8500 Media Server 6. For the G600 Media Gateway, replace the fan unit if no other media gateways are to be installed. If you are adding more media gateways to the rack, leave the fan units off until all of the TDM cables are installed.
  • Page 597 Migration tasks Figure 28: Proper orientation for the twisted pair I/O cables iodspair KLC 072602 Figure notes: 1. Top 4. Orange-black 2. No connects; no wires 5. Bottom 3. Violet-brown Replacing the processor circuit pack To replace the processor circuit pack: 1.
  • Page 598 Migrating an Avaya IP600/S8100 to an S8500 Media Server Replacing the TN799C C-LAN circuit pack If you need to replace the TN799C C-LAN circuit pack: 1. Remove the TN799C Control-LAN (C-LAN) circuit pack. 2. Place the circuit pack in an antistatic carrier or bag. You might need to reinstall this circuit pack if you must stop the migration.
  • Page 599 SSH access, how to log into the server command line with PuTTY. Note: A version of PuTTY that is defaulted for SSH server access is available for Avaya Note: services personnel only. In this version, some values below have already been pre-selected.
  • Page 600 Migrating an Avaya IP600/S8100 to an S8500 Media Server 7. In the Encryption options window, use the up and down arrows to set AES (SSH-2) as the top option and 3DES as the second option. Note: You can also customize the PuTTY tool with other settings, such as for color. For Note: documentation on PuTTY, see http://www.putty.nl/docs.html.
  • Page 601 Post-migration administration Figure 29: Connecting directly to the IPSI cadlipsi KLC 031502 Figure notes: 1. Services laptop 3. NIC adapter cable (if necessary) 2. PCMCIA Network Interface Card (NIC) 4. CAT5 cross-over cable to IPSI Note: Ensure that you have the IPSI password before you continue. Note: Clearing the ARP cache on the laptop computer You might need to clear the Address Resolution Protocol (ARP) cache before you enter a new...
  • Page 602 Migrating an Avaya IP600/S8100 to an S8500 Media Server 4. To access the media server, type ping -t 192.11.13.6. Press Enter. The -t causes the ping to repeat until you get a response. When you get a response, in about 3 minutes, wait an additional 30 seconds before you go back to the Web interface.
  • Page 603 Post-migration administration 3. Type set control interface ipaddr netmask, where ipaddr is the customer-provided IP address and netmask is the customer provided subnetmask. Press Enter. 4. To save the changes and exit the IPSI session, type quit. Press Enter. 5. SSH to 192.11.13.6 and log in. 6.
  • Page 604 Migrating an Avaya IP600/S8100 to an S8500 Media Server Setting the VLAN and diffserv parameters To set the VLAN parameters and the diffserver parameters: 1. Log back in as craft. 2. To display the quality of service values, type show qos. Press Enter.
  • Page 605 Post-migration administration 2. Disconnect the laptop computer from the faceplate. 3. Check the LCD. Verify that the display shows the letters I and P and a filled-in V that shows at the bottom (Figure 30: LED display that shows that the IPSI has a static IP address).
  • Page 606 Migrating an Avaya IP600/S8100 to an S8500 Media Server Verifying IPSI connectivity To verify IPSI connectivity: 1. Under Diagnostics, click Ping. 2. Under Endpoints to Ping, select IPSIs with cab number (1–99) ___ carrier number ___. 3. Type the correct cabinet and carrier numbers in the text boxes.
  • Page 607 Post-migration administration Verifying circuit pack locations To verify circuit pack locations: 1. Type list cabinet. Press Enter to view all the cabinets. Verify that the screen shows the cabinet number that is assigned to the changed cabinets. 2. Type display cabinet number, where number is the cabinet number of the changed cabinet.
  • Page 608 Migrating an Avaya IP600/S8100 to an S8500 Media Server To check the link status: 1. Type display communication-interface links. Press Enter. 2. Record all the enabled links. 3. Type status link number where number is a number 1-99. Press Enter.
  • Page 609 If you recorded any busyouts earlier on the main server only, you need to ensure that they also are busied out after the conversion. Troubleshooting the migration For more information, see Troubleshooting an Installation on the Documentation for Avaya Communication Manager Release 3.0, Media Gateways and Servers CD-ROM. Returning replaced equipment Once you determine that the port network functions, return the old processors and any other replaced equipment to Avaya.
  • Page 610 Migrating an Avaya IP600/S8100 to an S8500 Media Server 610 Upgrading, Migrating, and Converting Media Servers and Gateways...
  • Page 611 Migrating from existing DEFINITY and Linux platforms Use these procedures to migrate from existing DEFINITY and Linux platforms to the Avaya S8700-Series Media Server configuration with limited time out-of-service. The S8710 or S8720 Media Server can be either a fiber-port network connectivity (PNC) configuration or an IP-PNC configuration or both.
  • Page 612 ATM or direct-connect configuration. S8700 MC: If all the port networks (PNs) are connected through a CSS or ATM, Avaya recommends that you first replace the following components before you start the migration: Tone clocks with TN2312BP IPSI circuit packs in the processor port network (PPN) ●...
  • Page 613 TN2312BP IPSI circuit pack to control from one to three PNs. Avaya recommends that you install the IPSI in the A carrier in the existing PPN rather than in one of the EPNs. But before you install the IPSI, you must take the following steps to convert the PPN to a PN.
  • Page 614 Avaya IP600/S8100 in a G600 You can only migrate an Avaya IP600 to an Avaya S8710 or an S8720 with an IP-PNC configuration. When you migrate an existing Avaya IP600, you use one TN2312BP IPSI circuit pack to control the PN.
  • Page 615 ● Migrating a DEFINITY ONE/S8100 to an S8700-Series Media Server with IP-PNC ● page 799 Migrating an Avaya IP600/S8100 to an S8700-Series Media Server with IP-PNC ● page 833 Migrating an S8500 Media Server to an S8710 Media Server on page 871 ●...
  • Page 616 Migrating to an Avaya S8700-Series Media Server 616 Upgrading, Migrating, and Converting Media Servers and Gateways...
  • Page 617 Use these procedures to migrate from an existing DEFINITY Server CSI in a Compact Modular Cabinet (CMC) system to the Avaya S8700-Series Media Server with IP-port network connectivity (PNC). You can only migrate a CSI in a CMC to an Avaya S8700-Series IP-PNC configuration.
  • Page 618 Migrating a DEFINITY Server CSI in a CMC to an S8700-Series Media Server with IP-PNC Migration paths DEFINITY Server CSI in a CMC and their releases that can be migrated to the S8700-Series Media Server IP-PNC configurations include: DEFINITY Release 5 through Release 10 ●...
  • Page 619 Migration paths Tasks checklists Presite checklist Before you go on site, perform the following tasks: Task Description Verify that the correct Correct hardware includes: hardware is installed on 40 MB of available disk space ● your Services laptop. A direct Ethernet cable ●...
  • Page 620 ● VAL circuit packs ● Important: Firmware is upgraded often. To ensure that you have the latest version, go to the Avaya Support Web site (http://avaya.com/support). Click Downloads and select the product. Download license and New license and authentication files are necessary.
  • Page 621 Avaya Installation Wizard. Get Preinstallation Worksheet the EPW from the Avaya project manager, Avaya (EPW) software technician, or customer network administrator. A blank EPW is available at the Avaya Installation Wizard web site (http://support.avaya.com/ avayaiw/). Premigration setup The premigration team must complete the following tasks.
  • Page 622 Be sure to do this step Linux does not support logins that start with a number before freezing translations. or an asterisk (*). Use Avaya Terminal Emulator or Avaya Site Administration to perform a list logins command. Verify that existing logins do not start with a number or an asterisk (*).
  • Page 623 Migration paths Task Description Be sure to do this step before freezing translations. Verify that the CMS and INTUITY peripherals and Distributed Communication Service (DCS) links are assigned node names and an Ethernet address. Be sure to do this step The S8700 and the S8710 do not support the following before freezing translations.
  • Page 624 Migrating a DEFINITY Server CSI in a CMC to an S8700-Series Media Server with IP-PNC Task Description Be sure to do this step You first might need to change the System before you freeze Parameters Maintenance screen before you can translations.
  • Page 625 Verify that you have the When you finish installing the authentication file, appropriate logins and Communication Manager has a password for all Avaya passwords to access the logins, including craft. This password is unique to the media servers and server media server of the customer.
  • Page 626 For S8710 only: Ensure that you have the screws that come with the rack. Ensure that the rail kit for the Avaya-supplied Verify that the open, UPS is installed on the rack or available for customer-supplied, EIA installation.
  • Page 627 Verify that you have the Avaya authentication file. Documentation checklist for migrations For a list of documents that Avaya recommends you have on hand for the migration, see Resources on page 54. Document Description Quick Start for Hardware...
  • Page 628 Migrating a DEFINITY Server CSI in a CMC to an S8700-Series Media Server with IP-PNC Document Description Installing and Configuring Provides installation instructions for the S8710 and an Avaya S8700-Series S8720 Media Servers. Media Server (03-300145) Job Aid: Server and CSS Provides information on and connectivity diagrams...
  • Page 629 Migration tasks Migration tasks: Accessing the media server on page 632 ● Checking system status on page 633 ● Verifying the license file on page 633 ● Restoring data for a migration (S8710 only) on page 633 ● Adding IPSI translations to Communication Manager on page 635 ●...
  • Page 630 Caution about platform/PNC license settings for the S8700-series Media Server on page 314 and License and Avaya authentication files on page 313. Connecting to the media server To connect to the media server: 1. Connect one end of the green CAT5 straight-through cable to the Ethernet switch on the customer network.
  • Page 631 Premigration administration Verifying system status Check which groups are in- or out-of-service before the migration. After the migration, compare the after the migration list with the before the migration list to ensure that the lists are the same. To verify system status: 1.
  • Page 632 Migrating a DEFINITY Server CSI in a CMC to an S8700-Series Media Server with IP-PNC Saving translations Although the migrated translations are already copied to the media server, you must save the translations in case you need to back out of the migration. Note: Save translations to a flash card.
  • Page 633 2. Verify that the Communication Mgr License Mode field is set to Normal. Restoring data for a migration (S8710 only) You cannot perform this task unless you have: Received the customer conversion files from the Avaya STS team. ● Saved the files on your Services laptop computer.
  • Page 634 Migrating a DEFINITY Server CSI in a CMC to an S8700-Series Media Server with IP-PNC Verifying the license file To verify the license file: 1. Under Security, click License File. 2. Verify that the MultiVantage License Mode field is Normal. Copying the translation files to the media server To copy translation files to the media server: 1.
  • Page 635 4. Under Server, click Status Summary to verify that the standby media server was refreshed. Do not continue until the standby media server is refreshed. 5. Start a SAT session with Native Configuration Manager or Avaya Site Administration. 6. Login as craft or dadmin.
  • Page 636 Migrating a DEFINITY Server CSI in a CMC to an S8700-Series Media Server with IP-PNC CAUTION: If the information in either the Primary Control Subnet Address fields, the CAUTION: Secondary Control Subnet Address field, or both, is incorrect, you must change the information on the media servers.
  • Page 637 Note: If you want to make the system high reliability, you cannot reuse the Compact Note: Modular Cabinets (CMCs). You must install Avaya G650 Media Gateways and move all the circuit packs to the G650s. Note: You must install the new Communication Manager license file on the media Note: server before you make the change or the system will not run.
  • Page 638 TN2501AP Voice Announcement over LAN (VAL) circuit pack for announcements. Changing the IP600 control chassis to a port network To change the Avaya IP600 control chassis to a port network, you must: Replace the existing straight-wire WP cables, if present, with new twisted-pair I/O cables. ●...
  • Page 639 Migration tasks DANGER: The latch on the power supply acts as the DC power switch and removes only DC DANGER: power from the backplane. To remove the AC power from the cabinet, pull the AC power cord from the back of the cabinet. 2.
  • Page 640 Migrating a DEFINITY Server CSI in a CMC to an S8700-Series Media Server with IP-PNC Installing TN771 Maintenance/Test circuit pack You must replace the TN798 or the TN2402 circuit pack with a TN771 Maintenance/Test circuit pack. Each location must have one TN771 Maintenance/Test circuit pack. To install the TN771 Maintenance/Test circuit pack: Install the TN771 circuit pack in slot 1.
  • Page 641 Post-migration administration Note: A version of PuTTY that is defaulted for SSH server access is available for Avaya Note: services personnel only. In this version, some values below have already been pre-selected. CAUTION: While a variety of Avaya products support access using SSH, Avaya does not CAUTION: provide support for third-party clients used for SSH access.
  • Page 642 Migrating a DEFINITY Server CSI in a CMC to an S8700-Series Media Server with IP-PNC 9. If necessary, click Yes to accept the server’s host key. The system displays the PuTTY window. 10. Log in as craft. Assigning IP addresses to the IPSI circuit packs When you use static IP addressing, you must assign IP addresses to the IP server interface circuit packs.
  • Page 643 Post-migration administration Clearing the ARP cache on the laptop computer You might need to clear the Address Resolution Protocol (ARP) cache before you enter a new IP address. This need depends on the operating system on your laptop computer. If you enter an IP address and your computer cannot connect, you might need to clear the cache.
  • Page 644 Migrating a DEFINITY Server CSI in a CMC to an S8700-Series Media Server with IP-PNC Setting the control interface To set the control interface: 1. Type show control interface. Press Enter. 2. To see the current settings, type show port 1. Press Enter. 3.
  • Page 645 Post-migration administration Setting the VLAN and diffserv parameters To set the VLAN parameters and the diffserver parameters: 1. Log back in as craft. 2. To display the quality of service values, type show qos. Press Enter. 3. If necessary, use the following commands to set the VLAN and diffserv parameters to the recommended values shown.
  • Page 646 Migrating a DEFINITY Server CSI in a CMC to an S8700-Series Media Server with IP-PNC 3. Check the LCD. Verify that the display shows the letters I and P and a filled-in V that shows at the bottom (Figure 32: LED display that shows that the IPSI has a static IP address).
  • Page 647 Post-migration administration Verifying IPSI connectivity To verify IPSI connectivity: 1. Under Diagnostics, click Ping. 2. Under Endpoints to Ping, select IPSIs with cab number (1–99) ___ carrier number ___. 3. Type the correct cabinet and carrier numbers in the text boxes. 4.
  • Page 648 Migrating a DEFINITY Server CSI in a CMC to an S8700-Series Media Server with IP-PNC Verifying circuit pack locations To verify circuit pack locations: 1. Type list cabinet. Press Enter to view all the cabinets. Verify that the screen shows the cabinet number that is assigned to the changed cabinets.
  • Page 649 Each IPSI must be on the most current and same firmware load. You might need to upgrade the firmware on the IPSI. The most current firmware load is on the installation CD. To obtain the firmware, you also can go to Avaya Support Web page(http://avaya.com/support and click Downloads.
  • Page 650 If you recorded any busyouts earlier on the main server only, you need to ensure that they also are busied out after the conversion. Troubleshooting the migration For more information, see Troubleshooting an Installation on the Documentation for Avaya Communication Manager Release 3.0, Media Gateways and Servers CD-ROM. Returning replaced equipment Once you determine that the port network functions, return the old processors and any other replaced equipment to Avaya.
  • Page 651 1041. Use these procedures to migrate from an existing DEFINITY Server SI in an single carrier cabinet (SCC) to the Avaya S8710 or S8720 Media Server with a fiber-port network connectivity (PNC) configuration. But before you install the TN2312BP IPSI circuit pack, you must convert the processor port network (PPN) to an expansion port network (EPN).
  • Page 652 Migrating from a DEFINITY Server SI in an SCC to an S8700-Series Media Server with Fiber-PNC Migration paths Avaya supports the following migrations of a DEFINITY Server SI in an SCC to the S8710 or S8720 Media Server fiber-PNC configurations include: DEFINITY Release G3V4 ●...
  • Page 653 Migration paths Tasks checklists Presite checklist Before you go on site, perform the following tasks: Task Description Verify that the correct Correct hardware includes: hardware is installed on 40 MB of available disk space ● your Services laptop. A direct Ethernet cable ●...
  • Page 654 ● VAL circuit packs ● Important: Firmware is upgraded often. To ensure that you have the latest version, go to the Avaya Support Web site (http://avaya.com/support). Click Downloads and select the product. Download license and New license and authentication files are necessary.
  • Page 655 Avaya Installation Wizard. Get Preinstallation Worksheet the EPW from the Avaya project manager, Avaya (EPW) software technician, or customer network administrator. A blank EPW is available at the Avaya Installation Wizard web site (http://support.avaya.com/ avayaiw/). Issue 2.1 June 2006...
  • Page 656 Migrating from a DEFINITY Server SI in an SCC to an S8700-Series Media Server with Fiber-PNC Premigration setup The premigration team must complete the following tasks. If these tasks are not completed, do not continue with the migration. Some tasks need to be completed on site up to two weeks before starting the actual migration. Freeze the translations.
  • Page 657 Verify that you have the When you finish installing the authentication file, appropriate logins and Communication Manager has a password for all Avaya passwords to access the logins, including craft. This password is unique to the media servers and server media server of the customer.
  • Page 658 For S8710 only: Ensure that you have the screws that come with the rack. Ensure that the rail kit for the Avaya-supplied Verify that the open, UPS is installed on the rack or available for customer-supplied, EIA installation.
  • Page 659 Ensure that you have the screws that come with the open EIA 310D (or rack (for installing in square holes or with adapters). equivalent) standard, Ensure that the rail kit for the Avaya-supplied UPS is 4-post, 19-inch installed on the rack or available for installation. For (48-centimeter), equipment more information on how to install the rail, see the rail rack.
  • Page 660 Migrating from a DEFINITY Server SI in an SCC to an S8700-Series Media Server with Fiber-PNC Documentation checklist for migrations For a list of documents that Avaya recommends you have on hand for the migration, see Resources on page 54.
  • Page 661 Migration tasks The following list describes general procedures: Turn off the power to the processor gracefully - pre-conversion administration ● Replace the processor control carrier/cabinet with an expansion control carrier or cabinet ● Replace the tone clock circuit pack and Maintenance circuit pack with an IP Server ●...
  • Page 662 Migrating from a DEFINITY Server SI in an SCC to an S8700-Series Media Server with Fiber-PNC Migration tasks: Accessing the media server maintenance web interface on page 683 ● Checking system status on page 684 ● Verifying the license file on page 684 ●...
  • Page 663 Connecting to the processor To connect to the processor: 1. Connect the computer that you use to access the cabinet. 2. Start a SAT session using Native Configuration Manager or Avaya Site Administration. 3. Log in as craft. Verifying system status Check which groups are in- or out-of-service before the migration.
  • Page 664 Migrating from a DEFINITY Server SI in an SCC to an S8700-Series Media Server with Fiber-PNC Recording all busyouts To record busyouts: 1. Type display errors. Press Enter. 2. Look for type 18 errors and record any trunks that are busied out. You can return these trunks to the busyout state after the migration/upgrade.
  • Page 665 Connecting the media server cables and the IPSI cables to the Ethernet switch Note: For a connectivity guide, see Quick Start for Hardware Installation: Avaya Note: S8700-Series Media Server (555-245-703). Each TN2312BP IP Server Interface (IPSI) circuit pack must have a CAT5 Ethernet cable that connects back to the Ethernet switch.
  • Page 666 Migrating from a DEFINITY Server SI in an SCC to an S8700-Series Media Server with Fiber-PNC In duplex configurations, each media server is connected to the Ethernet switch or switches that comprise control network A (CNA) (green cable). In high-reliability and critical-reliability configurations, each media server is connected to the Ethernet switch or switches that comprise control network B (CNB) (red cable).
  • Page 667 Premigration administration Also, with Communication Manager Release 2.0 or later, you can put an IPSI in a DS1-C-remoted PN. To place the IPSI circuit packs correctly, follow these rules: When you place an IPSI in a DS1-C-remoted port network, make sure that you administer ●...
  • Page 668 Migrating from a DEFINITY Server SI in an SCC to an S8700-Series Media Server with Fiber-PNC To set up a duplex configuration: 1. Type status system all and press Enter to determine: Which PNs contain TN2182 Tone Clock circuit packs ●...
  • Page 669 Premigration administration Figure 34: Duplex-reliability ribbon cable connection 10. Push the tabs on the ends of the connector inward to lock the connector in place. 11. Thread the ribbon through the slot on the front panel. 12. Fully insert the circuit packs. 13.
  • Page 670 Migrating from a DEFINITY Server SI in an SCC to an S8700-Series Media Server with Fiber-PNC Setting up a high-reliability or critical-reliability configuration Note: You can replace the tone clocks with the TN2312BP Internet Protocol Server Note: Interface (IPSI) circuit packs and administer the IPSI circuit packs ahead of time. The circuit packs are hot-swappable.
  • Page 671 Premigration administration Figure 35: Removing ground plate and upper and lower rear covers cadscat1 KLC 032602 Figure notes: 1. Media gateway B 4. Ground plate 2. Media gateway A 5. Lower rear cover 3. Upper rear cover 5. If the IPSI circuit packs and the TN775D Maintenance (EPN) circuit packs are not already present, insert these circuit packs part way into their respective slots.
  • Page 672 Migrating from a DEFINITY Server SI in an SCC to an S8700-Series Media Server with Fiber-PNC Figure 36: Ribbon cable connector 8. Thread the ribbon through the slot on the front panel. 9. Attach the other end of the short ribbon cable to the top connector on the component side of the TN775D Maintenance (EPN) circuit pack.
  • Page 673 Premigration administration Figure 37: Duplex ribbon cable connection 10. Push the tabs on the ends of the connector inward to lock the connector in place. 11. Thread the ribbon through the lower slot on the faceplate of the TN775D Maintenance (EPN) circuit pack.
  • Page 674 Migrating from a DEFINITY Server SI in an SCC to an S8700-Series Media Server with Fiber-PNC Figure 38: Ribbon cable placement with the pass-through tool M AJ M IN cadsrib2 KLC 032602 13. Plug the long ribbon cable into the bottom connector on the component side of the TN775D Maintenance (EPN) circuit pack.
  • Page 675 Premigration administration Figure 39: High-reliability and critical-reliability ribbon cable connection M IN M AJ M IN M AJ M IN cadsrib3 KLC 072502 cadsrib3 KLC 072502 Issue 2.1 June 2006...
  • Page 676 Migrating from a DEFINITY Server SI in an SCC to an S8700-Series Media Server with Fiber-PNC Figure 40: Cable routing through the TDM slot cadsrib4 KLC 032602 Figure notes: 1. Media gateway B 3. TDM cable slot 2. Media gateway A 17.
  • Page 677 Premigration administration If you must install CAT5 cables, leave the rear covers and the ground plates off. Continue with Connecting the CAT5 cables to the IPSI circuit packs on page 678. Figure 41: Replacing the rear covers and the ground plates cadsrib5 KLC 032602 Figure notes: 1.
  • Page 678 Migrating from a DEFINITY Server SI in an SCC to an S8700-Series Media Server with Fiber-PNC Connecting the CAT5 cables to the IPSI circuit packs Note: For a connectivity guide, see Quick Start for Hardware Installation: Avaya S8700 Note: Series Media Server (555-245-703).
  • Page 679 Premigration administration 2. Using a cable pass-through kit, run the 25- or 50-m green CAT5 cable from the Ethernet switch through the media gateway (Figure 43: CAT5 cable in the pass-through kit page 679). Figure 43: CAT5 cable in the pass-through kit M AJ M IN cadscat2 KLC 032602...
  • Page 680 Migrating from a DEFINITY Server SI in an SCC to an S8700-Series Media Server with Fiber-PNC Figure 44: CAT5 cable run through the clamp-on ferrite cadscat4 KLC 032602 cadscat4 KLC 032602 Figure notes: 1. Media gateway B 3. Clamp on Ferrite. 2.
  • Page 681 Premigration administration Figure 45: CAT5 cable connected to the IPSI M AJ M IN 5. Replace the rear covers and the ground plate. Dress the CAT5 Ethernet cable to exit from either the left side or the right side of the media gateway (Figure 46: Replacement of the rear covers and the ground plate on page 682).
  • Page 682 Migrating from a DEFINITY Server SI in an SCC to an S8700-Series Media Server with Fiber-PNC Figure 46: Replacement of the rear covers and the ground plate cadscat5 KLC 032602 cadscat5 KLC 032602 Figure notes: 1. Ground plate 6. For high-reliability or critical-reliability, repeat Steps 1 through 5 for the IPSI circuit pack in media gateway B.
  • Page 683 Migrating translations Installing Expansion Interface circuit packs You must replace any expansion interface circuit packs in the PPN. If the existing PPN has TN776 or TN570 Expansion Interface circuit packs, you must ● replace them with a TN570B Expansion Interface vintage 7 or later circuit pack. If this system includes an Enterprise Survivable Server (ESS), replace the circuit packs ●...
  • Page 684 2. Verify that the Communication Mgr License Mode field is set to Normal. Restoring data for a migration (S8710 only) You cannot perform this procedure unless you have: Received the customer conversion files from the Avaya STS team. ● Saved the conversion files on your Services laptop computer.
  • Page 685 Migrating translations 5. Select yes to suppress alarms. 6. Click Launch Maintenance Web Interface to go to the main menu. Verifying the license file To verify the license file: 1. Under Security, click License File. 2. Verify that the MultiVantage License Mode field is Normal. Copying the translation files to media server To copy translation files to the media server: 1.
  • Page 686 4. Under Server, click Status Summary to verify that the standby media server was refreshed. Do not continue until the standby media server is refreshed. 5. Open a SAT session with Native Configuration Manager or Avaya Site Administration. 6. Login as craft or dadmin.
  • Page 687 An asterisk (*) to the right of the Subnet Address field means that although a subnet work address appears, this address is incorrect. Avaya Communication Manager call processing software does not have the subnet information. After you verify the information on the screen, submit this form with or without changes to update Communication Manager with the correct subnet work information.
  • Page 688 Migrating from a DEFINITY Server SI in an SCC to an S8700-Series Media Server with Fiber-PNC Adding IPSI information To add IPSI information: 1. Type add ipserver-interface PNnumber where PNnumber is the port network number. Press Enter. 2. When you use a DHCP server, verify that the fields that are associated with the primary IPSI and secondary IPSI (if equipped) are populated with default data.
  • Page 689 Migration tasks Backing up translations To back up translations: 1. S8710: Place a formatted flash card in the compact flash drive attached to a USB port. 2. Start a Web browser. 3. Log in as craft or dadmin. 4. Click Launch Maintenance Web Pages. 5.
  • Page 690 Migrating from a DEFINITY Server SI in an SCC to an S8700-Series Media Server with Fiber-PNC CAUTION: All active calls that are processed through this PN are dropped when the cabinet CAUTION: stack is turned off. All trunks and lines within this cabinet stack are out of service until the cabinet stack is turned on and the media server controls the PN.
  • Page 691 Migration tasks Stacking the port media gateways To stack the port media gateways: 1. If needed, stack a port media gateway (J58890H) on top of the expansion control media gateway. 2. If needed, stack a third and a fourth port media gateway on top of the first port media gateway.
  • Page 692 Migrating from a DEFINITY Server SI in an SCC to an S8700-Series Media Server with Fiber-PNC 3. Perform one of the following actions: If you want to reuse the EI circuit pack in a G650 Media Gateway: ● a. Move the EI/ATM Interface circuit pack from location C02 to location A01. b.
  • Page 693 SSH access, how to log into the server command line with PuTTY. Note: A version of PuTTY that is defaulted for SSH server access is available for Avaya Note: services personnel only. In this version, some values below have already been pre-selected.
  • Page 694 Migrating from a DEFINITY Server SI in an SCC to an S8700-Series Media Server with Fiber-PNC will have a different key. You get a prompt in this case because it appears that the host key has changed. 9. If necessary, click Yes to accept the server’s host key. The system displays the PuTTY window.
  • Page 695 Post-migration administration 2. Insert the point of a ballpoint pen, golf tee, or a similar object into the recessed push button switch. Note: If you pass up the letter or the number that you want, you can either (1) cycle Note: through all the letters or numbers to get to the one you want, or (2) reinsert, or eseat, the circuit pack and start again.
  • Page 696 Migrating from a DEFINITY Server SI in an SCC to an S8700-Series Media Server with Fiber-PNC Setting the cabinet number Make sure that you program the cabinet number and not the port network number. If you have more than one IPSI in a cabinet, all IPSIs have the same cabinet number. To set the cabinet numbers: 1.
  • Page 697 Post-migration administration 2. Verify that the ISPI circuit pack(s) are translated. The State of Health - C P E G column shows 0.0.0.0 for each healthy IPSI. If a "1" shows in any position, you must troubleshoot the problem. Tip: The pattern 0.1.1.0 usually means that a cabinet type is administered Tip: incorrectly or a connectivity problem exists, such as an incorrectly terminated...
  • Page 698 Migrating from a DEFINITY Server SI in an SCC to an S8700-Series Media Server with Fiber-PNC Verifying the customer data The new translations must include all the media gateway and circuit pack administration. This data includes the: Media gateway ● Circuit pack administration of the changed cabinets ●...
  • Page 699 Each IPSI must be on the most current and same firmware load. You might need to upgrade the firmware on the IPSI. The most current firmware load is on the installation CD. To obtain the firmware, you also can go to Avaya Support Web page(http://avaya.com/support and click Downloads.
  • Page 700 If you recorded any busyouts earlier on the main server only, you need to ensure that they also are busied out after the conversion. Troubleshooting the migration For more information, see Troubleshooting an Installation on the Documentation for Avaya Communication Manager Release 3.0, Media Gateways and Servers CD-ROM. Returning replaced equipment Once you determine that the port network functions, return the old processors and any other replaced equipment to Avaya.
  • Page 701 Converting PNs to IP-PNC on page 1041. Use these procedures to migrate from an existing DEFINITY Server SI in an MCC to the Avaya S8700-Series Media Server with a fiber-port network connectivity (PNC) configuration. Before you install the TN2312BP IPSI circuit pack, you must convert the processor port network (PPN) to an expansion port network (EPN).
  • Page 702 708 - these are tasks that must be performed on site ● before starting the migration. Migration tasks on page 710 - these are the documents Avaya recommends that you have ● on hand for the migration. 702 Upgrading, Migrating, and Converting Media Servers and Gateways...
  • Page 703 Migration paths Tasks checklists Before you go on site, perform the following tasks: Task Description Verify that the correct Correct hardware includes: hardware is installed on 40 MB of available disk space ● your Services laptop. A direct Ethernet cable ●...
  • Page 704 ● VAL circuit packs ● Important: Firmware is upgraded often. To ensure that you have the latest version, go to the Avaya Support Web site (http://avaya.com/support). Click Downloads and select the product. Download license and New license and authentication files are necessary.
  • Page 705 Avaya Installation Wizard. Get Preinstallation Worksheet the EPW from the Avaya project manager, Avaya (EPW) software technician, or customer network administrator. A blank EPW is available at the Avaya Installation Wizard web site (http://support.avaya.com/ avayaiw/). Premigration setup The premigration team must complete the following tasks.
  • Page 706 Communication Manager has a password for all passwords to access the Avaya logins, including craft. This password is unique media servers and server to the media server of the customer. You can use the complex components.
  • Page 707 Verify that all existing circuit Check the Minimum Vintage Table. Go to the packs work with the new Hardware and Software Compatibility Matrix (ftp// system. ftp.avaya.com/incoming/Up1cku9/tsoweb/media/ minhardwarevintages.pdf). Replace any TN799B/C Replace with the TN799DP circuit pack. C-LAN circuit packs. Replace 259A adapter and Replace with the cable extender adapter (Comcode CAT3 cable.
  • Page 708 For S8710 only: Ensure that you have the screws that come with the rack. Ensure that the rail kit for the Avaya-supplied Verify that the open, UPS is installed on the rack or available for customer-supplied, EIA installation.
  • Page 709 Ensure that the screws that come with the rack are customer-supplied, EIA there (for installing in square holes or with adapters). 310D (or equivalent) Ensure that the rail kit for the Avaya-supplied UPS is standard, 19-inch installed on the rack or available for installation. For (48-centimeter), equipment...
  • Page 710 Migrating a DEFINITY Server SI in an MCC to an S8700-Series Media Server with Fiber-PNC Documentation checklist for migrations For a list of documents that Avaya recommends you have on hand for the migration, see Resources on page 54. Document...
  • Page 711 Migration tasks Upgrading the hardware in each port network on page 715 ● Replacing tone clocks with IPSI circuit packs and replacing maintenance circuit packs ● page 716 Determining IPSI placement in port networks on page 716 ● Duplex reliability configuration on page 717 ●...
  • Page 712 To connect to the processor, perform the following steps: 1. Use the computer used to access the cabinet. 2. Start a SAT session with Avaya Site Administration. 3. Log in as craft. 712 Upgrading, Migrating, and Converting Media Servers and Gateways...
  • Page 713 Premigration administration Verifying system status Check which groups are in- or out-of-service before the migration. After the migration, compare the after the migration list with the before the migration list to ensure that the lists are the same. To verify system status: 1.
  • Page 714 Migrating a DEFINITY Server SI in an MCC to an S8700-Series Media Server with Fiber-PNC Saving translations Although the migrated translations are already copied to the media server, you must save the translations in case you need to back out of the migration. Note: Save translations to a flash card.
  • Page 715 Connecting the media server cables and the IPSI cables to the Ethernet switch Note: For a connectivity guide, see Quick Start for Hardware Installation: Avaya Note: S8700-Series Media Server (555-245-703). Each TN2312BP IP Server Interface (IPSI) circuit pack must have a CAT5 Ethernet cable that connects back to the Ethernet switch.
  • Page 716 Migrating a DEFINITY Server SI in an MCC to an S8700-Series Media Server with Fiber-PNC Replacing tone clocks with IPSI circuit packs and replacing maintenance circuit packs Note: Before you start, read this procedure and Assigning IP addresses to the IPSI Note: circuit packs on page 734.
  • Page 717 Premigration administration - High- or critical-reliability: Divide the total number of PNs by 5 (if the result is not an integer, round up). For each IPSI-connected PN, you need two IPSIs. On large configurations that contain multiple switch node carriers, you must place the ●...
  • Page 718 Migrating a DEFINITY Server SI in an MCC to an S8700-Series Media Server with Fiber-PNC Figure 47: Ribbon cable connector caxxinst LJK 022002 6. Push the tabs on the ends of the connector inward to lock the connector in place. 7.
  • Page 719 Premigration administration Figure 48: Duplex reliability ribbon cable connection 10. Push the tabs on the ends of the connector inward to lock the connector in place. 11. Thread the ribbon through the slot on the front panel. 12. Fully insert the circuit packs. 13.
  • Page 720 Migrating a DEFINITY Server SI in an MCC to an S8700-Series Media Server with Fiber-PNC High-reliability or critical-reliability configuration To set up a high- or critical-reliability configuration: Note: You can replace the maintenance circuit pack with the TN775D Maintenance Note: (EPN) (if necessary) and the TN2182 Tone Clock circuit packs.
  • Page 721 Premigration administration 10. Insert the TN775D Maintenance (EPN) circuit pack part way into the MAINTENANCE slot in carrier A. 11. Attach the other end of the short ribbon cable to the top connector on the component side of the circuit pack. The red line is on the bottom. See Duplex reliability ribbon cable connection on page 719.
  • Page 722 Figure 49: High-reliability and critical reliability ribbon cable connection Connecting the CAT5 cables to the IPSI circuit packs Note: For a connectivity guide, see Quick Start for Hardware Installation: Avaya S8700 Note: Series Media Servers (555-245-703). To connect the CAT 5 cables to the IPSI circuit packs: 1.
  • Page 723 Migrating translations Installing Expansion Interface circuit packs You must replace any expansion interface circuit packs in the PPN. If the existing PPN has TN776 or TN570 Expansion Interface circuit packs, you must ● replace them with a TN570B Expansion Interface vintage 7 or later circuit pack. If this system includes an Enterprise Survivable Server (ESS), replace the circuit packs ●...
  • Page 724 Migrating a DEFINITY Server SI in an MCC to an S8700-Series Media Server with Fiber-PNC Accessing the media server maintenance web interface To access the media server: 1. Start the Web browser. 2. In the Address field, type 192.11.13.6. Press Enter to open the login Web page. 3.
  • Page 725 The following procedure assumes the technician has already saved the customer’s conversion files of the customer on the laptop of the technical support representative. These conversion files were sent from the Avaya STS team. Accessing the media server from your laptop To access the media server from your laptop: 1.
  • Page 726 5. Under Server, click Status Summary to verify that the standby media server was refreshed. Do not continue until the standby media server is refreshed. 6. Start a SAT session with Native Configuration Manager or Avaya Site Administration. 7. Login as craft or dadmin.
  • Page 727 Migrating translations Installing the translations To install the translations: 1. Type reset system 4. Press Enter. 2. Return the STS-supplied PCMCIA flash card to Avaya. To add the IPSI translations before saving translations, go to Adding IPSI translations to Communication Manager on page 727.
  • Page 728 Migrating a DEFINITY Server SI in an MCC to an S8700-Series Media Server with Fiber-PNC 4. Press Enter to put the changes into effect. 5. Repeat Steps 1 through 5 for each port network. Setting the alarm activation level To set the alarm activation level: 1.
  • Page 729 Migration tasks Migration tasks Perform the following tasks to change a processor port network to a port network (MCC). Verifying hardware Ensure that you have the conversion specific hardware on hand. Removing the processor port network control carrier To remove the processor port network control carrier(s): 1.
  • Page 730 Migrating a DEFINITY Server SI in an MCC to an S8700-Series Media Server with Fiber-PNC 6. Remove all circuit packs from carrier A and place the circuit pack in an antistatic carrier or bag. 7. Remove the power supplies from carrier A. 8.
  • Page 731 Connecting the CAT5 cables to the IPSI circuit packs Note: For a connectivity guide, see Quick Start for Hardware Installation: Avaya S8700 Note: Series Media Servers (555-245-703). To connect the CAT 5 cables to the IPSI circuit packs: Connect the green CAT5 cable to the IPSI in the A carrier.
  • Page 732 SSH access, how to log into the server command line with PuTTY. Note: A version of PuTTY that is defaulted for SSH server access is available for Avaya Note: services personnel only. In this version, some values below have already been pre-selected.
  • Page 733 Post-migration tasks To access the command line interface using PuTTY with SSH: 1. On your computer, click on the PuTTY desktop link or select Start > Programs > PuTTY > PuTTY. The system displays the PuTTY Configuration window, with the Session dialog box open. 2.
  • Page 734 Migrating a DEFINITY Server SI in an MCC to an S8700-Series Media Server with Fiber-PNC Assigning IP addresses to the IPSI circuit packs The IP server interface circuit packs receives IP addresses when you use the dynamic host configuration protocol (DHCP). Using DHCP addressing So that the TN2312BP IPSI circuit packs can receive IP addresses dynamically, you must assign the switch ID and the cabinet number to each IPSI circuit pack.
  • Page 735 Post-migration tasks 2. Insert the point of a ballpoint pen, golf tee, or a similar object into the recessed push button switch. Note: If you pass up the letter or the number that you want, you can either (1) cycle Note: through all the letters or numbers to get to the one you want, or (2) reinsert, or eseat, the circuit pack and start again.
  • Page 736 Migrating a DEFINITY Server SI in an MCC to an S8700-Series Media Server with Fiber-PNC Setting the cabinet number Make sure that you program the cabinet number and not the port network number. If you have more than one IPSI in a cabinet, all IPSIs have the same cabinet number. To set the cabinet numbers: 1.
  • Page 737 Post-migration tasks Tip: The pattern 0.1.1.0 usually means that a cabinet type is administered Tip: incorrectly or a connectivity problem exists, such as an incorrectly terminated cable. Verifying IPSI connectivity To verify IPSI connectivity: 1. Under Diagnostics, click Ping. 2. Under Endpoints to Ping, select IPSIs with cab number (1–99) ___ carrier number ___. 3.
  • Page 738 Migrating a DEFINITY Server SI in an MCC to an S8700-Series Media Server with Fiber-PNC Verifying the customer data The new translations must include all the media gateway and circuit pack administration. This data includes the: Media gateway ● Circuit pack administration of the changed cabinets ●...
  • Page 739 Each IPSI must be on the most current and same firmware load. You might need to upgrade the firmware on the IPSI. The most current firmware load is on the installation CD. To obtain the firmware, you also can go to Avaya Support Web page(http://avaya.com/support and click Downloads.
  • Page 740 If you recorded any busyouts earlier on the main server only, you need to ensure that they also are busied out after the conversion. Troubleshooting the migration For more information, see Troubleshooting an Installation on the Documentation for Avaya Communication Manager Release 3.0, Media Gateways and Servers CD-ROM. Returning replaced equipment Once you determine that the port network functions, return the old processors and any other replaced equipment to Avaya.
  • Page 741 The IPSIs are hot swappable. If all the PNs are direct connect, Avaya recommends that you install one IPSI in the existing PPN rather than in one of the EPNs. But before you install the IPSI, you must convert the PPN to an EPN.
  • Page 742 Install new RFA license file and authentication file ● Complete the post-migration administration ● Migration paths Avaya supports the following migrations of a DEFINITY Server R to the S8700-Series Media Server configurations: DEFINITY Release G3V4 ● DEFINITY Release 5 through 10 ●...
  • Page 743 Use the Magneto Optical to S87x0 Translations (MOST) Tool to transfer translation files from a magneto optical disk to an Avaya S8700-Series Media Server. Use this tool only when you migrate call processing translations on a DEFINITY Server R to an Avaya S8700-Series Media Server.
  • Page 744 752 - these are tasks that must be performed on site ● before starting the migration. Documentation checklist for migrations on page 754 - these are the documents Avaya ● recommends that you have on hand for the migration. Tasks checklists...
  • Page 745 MedPro ● VAL circuit packs ● Important: Firmware is upgraded often. To ensure that you have the latest version, go to the Avaya Support Web site (http://avaya.com/support). Click Downloads and select the product. 2 of 3 Issue 2.1 June 2006...
  • Page 746 Preinstallation Worksheet the EPW from the Avaya project manager, Avaya (EPW) software technician, or customer network administrator. A blank EPW is available at the Avaya Installation Wizard web site (http://support.avaya.com/ avayaiw/). 746 Upgrading, Migrating, and Converting Media Servers and Gateways...
  • Page 747 Prerequisites Premigration setup The premigration team must complete the following tasks. If these tasks are not completed, do not continue with the migration. Some tasks need to be completed on site up to two weeks before starting the actual migration. Freeze the translations.
  • Page 748 CAUTION: Note that you cannot reuse the TN577 circuit pack. Be sure to do this step before freezing translations. Use Avaya Terminal Emulator or Avaya Site Administration to perform a list node-names command. Verify that the functions of the TN577 Packet Gateway and the TN726B Data Line circuit packs (BX.25 links...
  • Page 749 Prerequisites Task Description CAUTION: The TN750 Announcement circuit packs are not Be sure to do this step supported in the S8700-Series Media Servers. before freezing translations. The announcements translations come over to the S8700-Series Media Server. However, the circuit Change the circuit pack pack locations need to be changed to the TN2501AP locations from the TN750 Voice Announcement over LAN (VAL) circuit pack.
  • Page 750 Verify that you have the When you finish installing the authentication file, appropriate logins and Communication Manager has a password for all Avaya passwords to access the logins, including craft. This password is unique to the media servers and server media server of the customer.
  • Page 751 Verify that all existing circuit Check the Minimum Vintage Table. Go to the packs work with the new Hardware and Software Compatibility Matrix at ftp// system. ftp.avaya.com/incoming/Up1cku9/tsoweb/media/ minhardwarevintages.pdf. Replace any TN799B/C C-LAN Replace with the TN799DP circuit pack. circuit packs.
  • Page 752 For S8710 only: Ensure that you have the screws that come with the rack. Ensure that the rail kit for the Avaya-supplied Verify that the open, UPS is installed on the rack or available for customer-supplied, EIA installation.
  • Page 753 Ensure that you have the screws that come with the EIA 310D (or equivalent) rack for installing in square holes or with adapters. standard, 19-inch Ensure that the rail kit for the Avaya-supplied UPS is (48-centimeter), equipment installed on the rack or available for installation. For rack.
  • Page 754 Migrating a DEFINITY Server R to an S8700-Series Media Server Documentation checklist for migrations For a list of documents that Avaya recommends you have on hand for the migration, see Resources on page 54. Document Description Quick Start for Hardware...
  • Page 755 Migration tasks Note: You must install the new Communication Manager license file on the media Note: server before you make the change or the system will not run. Perform the following tasks to convert a processor port network to a port network (MCC). Premigration administration: Connecting to the processor on page 762...
  • Page 756 Migrating a DEFINITY Server R to an S8700-Series Media Server Upgrading and administering the existing hardware on page 776 ● Connecting the media server cables and the IPSI cables to the Ethernet switch ● page 777 Upgrading the hardware in each port network on page 777 ●...
  • Page 757 Note: S8700-Series fiber-port network connectivity (PNC) configuration only. The migration from a DEFINITY Server R to the Avaya S8700-Series Media Server fiber-PNC configuration can be done in stages. The order in which you complete these stages, in most cases, depends on the available: resources ●...
  • Page 758 CSS system, Avaya recommends that you install the IPSIs in the PPN to speed up the system startup. You then install the rest of the IPSIs in as many cabinets as you can. Avaya does not recommend that you install IPSIs in both halves of a dual PN cabinet. If the cabinet fails, two IPSI PNs are lost.
  • Page 759 PPN to a PN. Once you copy and save the translations, you can add the new IPSI translations, ensuring that the IPSIs are set to disabled. These tasks do not affect service. However, Avaya recommends that you complete this stage just before you convert the PPN. If you complete this stage early in the installation process, you increase the chance that the new translations are added to the existing DEFINITY system.
  • Page 760 IPSIs before the cutover. Even though you are converting the PPN to a PN, Avaya recommends that you install the IPSIs in the PPN and test connectivity prior to the migration. You then reinstall the IPSIs in the new carriers after you install the carriers.
  • Page 761 Backing up the media servers ● Enabling alarm reporting ● Registering the system ● see the Completing the installation administration section in Installing and Configuring an Avaya S8700-Series Media Server (03-300145). This stage includes: Clearing alarms ● Upgrading IPSI firmware, if necessary ●...
  • Page 762 To connect to the processor: 1. Connect the computer that you use to access the cabinet. 2. Start a SAT session using Native Configuration Manager or Avaya Site Administration. 3. Log in as craft. 762 Upgrading, Migrating, and Converting Media Servers and Gateways...
  • Page 763 Premigration administration Verifying administration and system status You want to check which groups are administered before the migration and compare the list after the migration to ensure that they are the same. To verify administration and system status: 1. Execute the following commands to determine whether the system has administration and system status: a.
  • Page 764 Migrating a DEFINITY Server R to an S8700-Series Media Server Recording node names and IP addresses To record node names and IP addresses: 1. Note the node names and the IP addresses that are assigned to the TN2302AP IP Media Processor and the TN799C/DP C-LAN circuit packs.
  • Page 765 Migrating translations Migrating translations This section provides information for migrating translation files from the existing system to the new S8700-Series Media Server. Accessing the media server maintenance web interface To access the media server: 1. Start the Web browser. 2. In the Address field, type 192.11.13.6. Press Enter to open the login Web page. 3.
  • Page 766 Migrating a DEFINITY Server R to an S8700-Series Media Server Transferring translations Note: If you sent the translations to the STS group on a tape, STS returns the Note: translations by e-mail with instructions. For how to transfer translations if the existing system has an optional drive, see From a magneto optical disk on page 743.
  • Page 767 Migrating translations Connecting to the active media server Note: If the PCMCIA memory card currently is plugged in to the bottom slot on the Note: active media server, remove the card. You need the bottom slot to plug in the MOST tool.
  • Page 768 Migrating a DEFINITY Server R to an S8700-Series Media Server 7. Type sudo readmo. Press Enter to copy the translations from the MO disk to the media server. Reading the translation files takes from 40 seconds to one minute during which time the light on the front of the MO drive flashes rapidly.
  • Page 769 Migrating translations Figure 50: Magneto optical drive connection to media servers cadloptu LAO 040705 Figure notes: 1. Back of the media server 4. USB connector to the MOST Tool 2. USB port on the S8700-Series 5. Bottom connector on the Magneto Optical Media Server drive 3.
  • Page 770 To connect to the active media server: 1. Connect to the Services port (2) on the back of the active media server. 2. Start a SAT session with Native Configuration Manager or Avaya Site Administration. 3. Log in as craft or dadmin.
  • Page 771 Migrating translations Restoring data for a migration You cannot perform this procedure unless you first have received the conversion files from the STS group and installed the files on the Services laptop. Busying out the standby media server To busy out the standby media server: 1.
  • Page 772 Migrating a DEFINITY Server R to an S8700-Series Media Server Verifying the license file To verify the license file: 1. Under Security, click License File. 2. Verify that the CommunicaMgr License Mode field is set to Normal. Copying translation files to media server To copy translation files to the media server: 1.
  • Page 773 5. Under Server, click Status Summary to verify that the standby media server is refreshed. Do not continue until the standby media server is refreshed. 6. Start a SAT session with Native Configuration Manager or Avaya Site Administration. 7. Log in as craft or dadmin.
  • Page 774 An asterisk (*) to the right of the Subnet Address field means that although a subnet work address appears, this address is incorrect. Avaya Communication Manager call processing software does not have the subnet information. After you verify the information on the screen, submit this form with or without changes to update Communication Manager with the correct subnet work information.
  • Page 775 Migrating translations Adding IPSI information To add IPSI information: 1. Type add ipserver-interface PNnumber, where PNnumber is the port network number. Press Enter. 2. When you use a DHCP server, verify that the fields associated with the Primary IPSI and Secondary IPSI (if equipped) are populated with default data.
  • Page 776 Migrating a DEFINITY Server R to an S8700-Series Media Server Backing up translations To back up translations: 1. S8710: Place a formatted flash card in the compact flash drive attached to a USB port. 2. Start a Web browser. 3. Log in as craft or dadmin. 4.
  • Page 777 Connecting the media server cables and the IPSI cables to the Ethernet switch Note: For a connectivity guide, see Quick Start for Hardware Installation: Avaya S8700 Note: Series Media Server (555-245-703). Each TN2312BP IP Server Interface (IPSI) circuit pack must have a CAT5 Ethernet cable that connects back to the Ethernet switch.
  • Page 778 If you are using an Enterprise Survivable Server (ESS) and want a given PN to Important: failover, that PN must have an installed PN. For more information, see the Avaya Enterprise Survivable Servers User Guide (03-300428). Use the following formulas to determine the minimum number of PNs that require an IPSI: ●...
  • Page 779 Migrating translations - High- or critical-reliability: Divide the total number of PNs by 5 (if the result is not an integer, round up). For each IPSI-connected PN, you need two IPSIs. On large configurations that contain multiple switch node carriers, you must place the ●...
  • Page 780 Migrating a DEFINITY Server R to an S8700-Series Media Server Figure 51: Ribbon cable connector caxxinst LJK 022002 6. Push the tabs on the ends of the connector inward to lock the connector in place. 7. Thread the ribbon through the slot on the front panel. See Duplex reliability ribbon cable connection on page 781.
  • Page 781 Migrating translations Figure 52: Duplex reliability ribbon cable connection 10. Push the tabs on the ends of the connector inward to lock the connector in place. 11. Thread the ribbon through the slot on the front panel. 12. Fully insert the circuit packs. 13.
  • Page 782 Migrating a DEFINITY Server R to an S8700-Series Media Server High-reliability or critical-reliability configuration To set up a high-reliability or critical-reliability configuration: Note: You can replace the maintenance circuit pack with the TN775D Maintenance Note: (EPN) (if necessary) and the TN2182 Tone Clock circuit packs with the TN2312BP Internet Protocol Server Interface (IPSI) circuit packs.
  • Page 783 Migrating translations 12. Attach the other end of the short ribbon cable to the top connector on the component side of the circuit pack. The red line must be on the bottom) See Duplex reliability ribbon cable connection on page 781. 13.
  • Page 784 Migrating a DEFINITY Server R to an S8700-Series Media Server Figure 53: High-reliability or critical reliability ribbon cable connection 784 Upgrading, Migrating, and Converting Media Servers and Gateways...
  • Page 785 Migration tasks Connecting the CAT5 cables to the IPSI circuit packs For a connectivity guide, see Quick Start for Hardware Installation: Avaya S8700 Series Media Servers (555-245-703). To connect the CAT 5 cables to the IPSI circuit packs: 1. Connect the green CAT5 cable to the IPSI in the A carrier or cabinet in the A position.
  • Page 786 Migrating a DEFINITY Server R to an S8700-Series Media Server Verifying hardware Ensure that you have the conversion specific hardware on hand. Removing the processor port network control carrier(s) To remove the processor port network control carrier(s): 1. Label both ends of all the cables being removed from the control carriers. They can be reused.
  • Page 787 Migration tasks 9. Disconnect the cables on the back of carrier A. TDM/LAN - reused ● ICC-A, -B - Replaced ● AUX Cable - reused ● 9-pin D subminiature plug on right side of cabinet from the P1 connector on carrier - ●...
  • Page 788 Connecting the CAT5 cables to the IPSI circuit packs For a connectivity guide, see Quick Start for Hardware Installation: Avaya S8700 Series Media Server (555-245-703) and the job aid titled Cabling Guide — MCC1 and SCC1 Media Gateway (555-245-771).
  • Page 789 SSH access, how to log into the server command line with PuTTY. Note: A version of PuTTY that is defaulted for SSH server access is available for Avaya Note: services personnel only. In this version, some values below have already been pre-selected.
  • Page 790 Migrating a DEFINITY Server R to an S8700-Series Media Server CAUTION: While a variety of Avaya products support access using SSH, Avaya does not CAUTION: provide support for third-party clients used for SSH access. Any problems with an SSH client, including PuTTY, are the responsibility of the user or the SSH client vendor.
  • Page 791 Post-migration administration Assigning IP addresses to the IPSI circuit packs The IP server interface circuit packs receives IP addresses when you use the dynamic host configuration protocol (DHCP). Using DHCP addressing So that the TN2312BP IPSI circuit packs can receive IP addresses dynamically, you must assign the switch ID and the cabinet number to each IPSI circuit pack.
  • Page 792 Migrating a DEFINITY Server R to an S8700-Series Media Server 2. Insert the point of a ballpoint pen, golf tee, or a similar object into the recessed push button switch. Note: If you pass up the letter or the number that you want, you can either (1) cycle Note: through all the letters or numbers to get to the one you want, or (2) reinsert, or eseat, the circuit pack and start again.
  • Page 793 Post-migration administration Setting the cabinet number Make sure that you program the cabinet number and not the port network number. If you have more than one IPSI in a cabinet, all IPSIs have the same cabinet number. To set the cabinet numbers: 1.
  • Page 794 Migrating a DEFINITY Server R to an S8700-Series Media Server Tip: The pattern 0.1.1.0 usually means that a cabinet type is administered Tip: incorrectly or a connectivity problem exists, such as an incorrectly terminated cable. Verifying IPSI connectivity To verify IPSI connectivity: 1.
  • Page 795 Post-migration administration Verifying the customer data The new translations must include all the media gateway and circuit pack administration. This data includes the: Media gateway ● Circuit pack administration of the changed cabinets ● Verify that the data is correct. Verifying circuit pack locations To verify circuit pack locations: 1.
  • Page 796 Each IPSI must be on the most current and same firmware load. You might need to upgrade the firmware on the IPSI. The most current firmware load is on the installation CD. To obtain the firmware, you also can go to Avaya Support Web page(http://avaya.com/support and click Downloads.
  • Page 797 If you recorded any busyouts earlier on the main server only, you need to ensure that they also are busied out after the conversion. Troubleshooting the migration For more information, see Troubleshooting an Installation on the Documentation for Avaya Communication Manager Release 3.0, Media Gateways and Servers CD-ROM. Returning replaced equipment Once you determine that the port network functions, return the old processors and any other replaced equipment to Avaya.
  • Page 798 Migrating a DEFINITY Server R to an S8700-Series Media Server 798 Upgrading, Migrating, and Converting Media Servers and Gateways...
  • Page 799 Use these procedures to migrate from an existing DEFINITY ONE/S8100 system to the Avaya S8700-Series Media Servers with an IP-port network connectivity (PNC) configuration. You can migrate only a DEFINITY ONE/S8100 to an Avaya S8710 or S8720 Media Server IP-PNC configuration.
  • Page 800 S8100, the only supported method to move translations is to: 1. Freeze the translations. 2. Send the translations to the Avaya Software Technical Support (STS) group. STS then returns the translation reports and translation files through e-mail to the project manager before the migration.
  • Page 801 Migration paths Tasks checklists Presite checklist Before you go on site, perform the following tasks: Task Description Verify that the correct Correct hardware includes: hardware is installed on 40 MB of available disk space ● your Services laptop. A direct Ethernet cable ●...
  • Page 802 ● VAL circuit packs ● Important: Firmware is upgraded often. To ensure that you have the latest version, go to the Avaya Support Web site (http://avaya.com/support). Click Downloads and select the product. Download license and New license and authentication files are necessary.
  • Page 803 Avaya Installation Wizard. Get Preinstallation Worksheet the EPW from the Avaya project manager, Avaya (EPW) software technician, or customer network administrator. A blank EPW is available at the Avaya Installation Wizard web site (http://support.avaya.com/ avayaiw/). Premigration setup The premigration team must complete the following tasks.
  • Page 804 CAUTION: Note that you cannot reuse the TN577 circuit pack. Be sure to do this step before freezing translations. Use Avaya Terminal Emulator or Avaya Site Administration to perform a list node-names command. Verify that the functions of the TN577 Packet Gateway and the TN726B Data Line circuit packs (BX.25 links...
  • Page 805 Migration paths Task Description CAUTION: The S8700-Series Media Server does not support the following data modules: Be sure to do this step before freezing translations. System Ports ● PDMs (7400/8400 Data Modules) ● Remove all Mode II Data Modules before you change PktGateway ●...
  • Page 806 Communication Manager has a password for all passwords to access the Avaya logins, including craft. This password is unique media servers and server to the media server of the customer. You can use the complex components.
  • Page 807 For S8710 only: Ensure that you have the screws that come with the rack. Ensure that the rail kit for the Avaya-supplied Verify that the open, UPS is installed on the rack or available for customer-supplied, EIA installation.
  • Page 808 Task Description Ensure that you have the screws that come with the S8710: rack. Ensure that the rail kit for the Avaya-supplied The customer supplies an UPS is installed on the rack or available for open, EIA 310D (or installation. For more information on how to install the equivalent) standard rail, see the documentation that comes with the rail kit.
  • Page 809 Any hardware that ● you add as part of the migration Verify that you have the Avaya authentication file. Documentation checklist for migrations For a list of documents that you need to perform the migration, see Resources on page 54.
  • Page 810 Migrating a DEFINITY ONE/S8100 to an S8700-Series Media Server with IP-PNC Migration tasks The information in this is based on the assumption that the media server complex is installed, configured, and operational. This section describes how to change an existing processor port network (PPN) to a port network (PN).
  • Page 811 Migration tasks Setting IPSI duplication (high-reliability critical-reliability only) on page 818 ● Setting the alarm activation level on page 818 ● Backing up translations on page 818 ● Verifying hardware on page 819 ● Changing the control cabinet to a port network on page 819 ●...
  • Page 812 Note: processor. 1. Perform one of the following actions to connect the Services laptop directly into the Avaya IP600 processor circuit pack: If the processor circuit pack is a TN795, place the NIC card into the slot on the faceplate.
  • Page 813 Premigration administration 2. To get the node names for the TN2302AP IP Media Processor and TN799C/DP C-LAN circuit packs, type display ip-interfaces. Press Enter. 3. To get the IP addresses that match the node names, type list node-names. Press Enter. 4.
  • Page 814 Migrating a DEFINITY ONE/S8100 to an S8700-Series Media Server with IP-PNC Migrating translations This section describes how to migrate translation files from the existing system to the S8700-Series Media Server. Accessing the media server maintenance web interface To access the media server: 1.
  • Page 815 Migrating translations Restoring data for a migration (S8710 only) You cannot perform this task unless you have: Received the customer conversion files from the Avaya STS team. ● Saved the files on your Services laptop computer. ● Accessing the media server from your laptop To access the media server from your laptop: 1.
  • Page 816 4. Under Server, click Status Summary to verify that the standby media server was refreshed. Do not continue until the standby media server is refreshed. 5. Start a SAT session with Native Configuration Manager or Avaya Site Administration. 6. Login as craft or dadmin.
  • Page 817 An asterisk (*) to the right of the Subnet Address field means that although a subnet work address appears, this address is incorrect. Avaya Communication Manager call processing software does not have the subnet information. After you verify the information on the screen, submit this form with or without changes to update Communication Manager with the correct subnet work information.
  • Page 818 Migrating a DEFINITY ONE/S8100 to an S8700-Series Media Server with IP-PNC 3. Verify that all the other fields are populated. 4. Press Enter to put the changes into effect. 5. Repeat Steps 1 through 5 for each port network. Setting IPSI duplication (high-reliability critical-reliability only) To set IPSI duplication: 1.
  • Page 819 Note: If you want to make the system high reliability, you cannot reuse the Compact Note: Modular Cabinets (CMCs). You must install Avaya G650 Media Gateways and move all the circuit packs to the G650s. Note: You must install the new Communication Manager license file on the media Note: server before you make the change or the system will not run.
  • Page 820 Migrating a DEFINITY ONE/S8100 to an S8700-Series Media Server with IP-PNC Note: If replacing a TN795 Processor circuit pack, you might not need the TN744D/E Note: Call Classifier-Detector circuit pack. The TN2312BP Internet Protocol Server Interface (IPSI) circuit pack has call classifier functionality. However, increased voice and data traffic might require the TN744D/E Call Classifier-Detector circuit pack.
  • Page 821 Migration tasks 4. Install the maintenance cable onto the 9-pin D-sub connector on the adapter. This cable is for emergency transfer and "auxsig" signal. Note: The TN2312BP Internet Protocol Server Interface (IPSI) circuit pack takes only Note: one slot. 5. Insert the TN2312BP Internet Protocol Server Interface (IPSI) circuit pack into slot 2. 6.
  • Page 822 SSH access, how to log into the server command line with PuTTY. Note: A version of PuTTY that is defaulted for SSH server access is available for Avaya Note: services personnel only. In this version, some values below have already been pre-selected.
  • Page 823 Post-migration administration 2. In the Host Name (or IP address) field, type 192.11.13.6 if connecting to the services port. Otherwise, for access over the LAN/WAN, type the IP address or the host name of the server. Press Enter. 3. In the Port field, type 22. 4.
  • Page 824 Migrating a DEFINITY ONE/S8100 to an S8700-Series Media Server with IP-PNC Using static addressing You can administer static IP addresses for the IPSI circuit packs. You administer the addresses directly through the Ethernet port connection on the IPSI faceplate switch which is the top port (Figure 54: Connecting directly to the IPSI on page 824).
  • Page 825 Post-migration administration To clear the ARP cache on the laptop: 1. Click Start > Run to open the Run dialog box. 2. To open an MS-DOS command line window, type command. Press Enter. 3. Type arp -d 192.11.13.6. Press Enter. This command produces one of the following responses: The command line prompt displays when the cache is cleared.
  • Page 826 Migrating a DEFINITY ONE/S8100 to an S8700-Series Media Server with IP-PNC Setting the control interface To set the control interface: 1. Type show control interface. Press Enter. 2. To see the current settings, type show port 1. Press Enter. 3. Type set control interface ipaddr netmask, where ipaddr is the customer-provided IP address and netmask is the customer provided subnetmask.
  • Page 827 Post-migration administration Setting the VLAN and diffserv parameters To set the VLAN parameters and the diffserver parameters: 1. Log back in as craft. 2. To display the quality of service values, type show qos. Press Enter. 3. If necessary, use the following commands to set the VLAN and diffserv parameters to the recommended values shown.
  • Page 828 Migrating a DEFINITY ONE/S8100 to an S8700-Series Media Server with IP-PNC 2. Disconnect the laptop computer from the faceplate. 3. Check the LCD. Verify that the display shows the letters I and P and a filled-in V that shows at the bottom (Figure 55: LED display that shows that the IPSI has a static IP address).
  • Page 829 Post-migration administration Verifying IPSI connectivity To verify IPSI connectivity: 1. Under Diagnostics, click Ping. 2. Under Endpoints to Ping, select IPSIs with cab number (1–99) ___ carrier number ___. 3. Type the correct cabinet and carrier numbers in the text boxes. 4.
  • Page 830 Migrating a DEFINITY ONE/S8100 to an S8700-Series Media Server with IP-PNC Verifying circuit pack locations To verify circuit pack locations: 1. Type list cabinet. Press Enter to view all the cabinets. Verify that the screen shows the cabinet number that is assigned to the changed cabinets. 2.
  • Page 831 Each IPSI must be on the most current and same firmware load. You might need to upgrade the firmware on the IPSI. The most current firmware load is on the installation CD. To obtain the firmware, you also can go to Avaya Support Web page(http://avaya.com/support and click Downloads.
  • Page 832 If you recorded any busyouts earlier on the main server only, you need to ensure that they also are busied out after the conversion. Troubleshooting the migration For more information, see Troubleshooting an Installation on the Documentation for Avaya Communication Manager Release 3.0, Media Gateways and Servers CD-ROM. Returning replaced equipment Once you determine that the port network functions, return the old processors and any other replaced equipment to Avaya.
  • Page 833 You can migrate an IP600/S8100 only to an Avaya S8710 or S8720 IP-PNC configuration. When you migrate an existing Avaya IP600/S8100, you use one TN2312BP IPSI circuit pack to control the port network (PN). You also replace the processor circuit pack with the IPSI in the cabinet in the A position.
  • Page 834 S8100, the only supported method to move translations is to: 1. Freeze the translations. 2. Send the translations to the Avaya Software Technical Support (STS) group. STS then returns the translation reports and translation files through e-mail to the project manager before the migration.
  • Page 835 Migration paths Tasks checklists Presite checklist Before you go on site, perform the following tasks: Task Description Verify that the correct Correct hardware includes: hardware is installed on 40 MB of available disk space ● your Services laptop. A direct Ethernet cable ●...
  • Page 836 Migrating an Avaya IP600/S8100 to an S8700-Series Media Server with IP-PNC Task Description Verify that you have the Use this CD-ROM to install the software on the media Communication Manager server and upgrade the firmware. The most recent software distribution...
  • Page 837 Avaya Installation Wizard. Get Preinstallation Worksheet the EPW from the Avaya project manager, Avaya (EPW) software technician, or customer network administrator. A blank EPW is available at the Avaya Installation Wizard web site (http://support.avaya.com/ avayaiw/). Premigration setup The premigration team must complete the following tasks.
  • Page 838 Migrating an Avaya IP600/S8100 to an S8700-Series Media Server with IP-PNC For more information, see Migration paths on page 833. When you migrate from a DEFINITY system, you must complete the following additional tasks before you start the migration: Task...
  • Page 839 Migration paths Task Description Be sure to do this step The announcements translations migrate to the before you freeze S8700 Series Media Server. However, you must translations. change the circuit pack locations to the TN2501AP Voice Announcement over LAN (VAL) circuit pack. The TN750 Announcement NOTE: circuit packs are not...
  • Page 840 Migrating an Avaya IP600/S8100 to an S8700-Series Media Server with IP-PNC Task Description CAUTION: If there are none, check the Attendant Console screens for any buttons with attd-qcalls or attd-qtime Be sure to do this step btns. Remove these if 0 is not assigned as attd.
  • Page 841 For S8710 only: Ensure that you have the screws that come with the rack. Ensure that the rail kit for the Avaya-supplied Verify that the open, UPS is installed on the rack or available for customer-supplied, EIA installation.
  • Page 842 Migrating an Avaya IP600/S8100 to an S8700-Series Media Server with IP-PNC Task Description Verify the correct cables for The cables must be labeled and run from the control the TN2312BP Internet hardware rack to the port networks. Appropriate Protocol Server Interface connectivity must be provided.
  • Page 843 Migration paths Documentation checklist for migrations For a list of documents that Avaya recommends you have on hand for the migration, see Resources on page 54. Document Description Quick Start for Hardware A quick reference guide that provides physical Installation: Avaya installation and connection information.
  • Page 844 Migrating an Avaya IP600/S8100 to an S8700-Series Media Server with IP-PNC Documentation checklist for migrations For a list of documents that Avaya recommends you have on hand for the migration, see Resources on page 54. Document Description Quick Start for Hardware...
  • Page 845 Migration tasks Connect the IPSI circuit pack to the Ethernet switch on the network of the customer ● Assign an IP address to the IPSI circuit pack ● Note: You must install the new Communication Manager license file on the media Note: server before you make the change or the system will not run.
  • Page 846 Migrating an Avaya IP600/S8100 to an S8700-Series Media Server with IP-PNC Using static addressing on page 861 ● Clearing the ARP cache on the laptop computer on page 862 ● Logging in to the IPSI on page 862 ● Setting the control interface on page 863 ●...
  • Page 847 Note: processor. 1. Perform one of the following actions to connect the Services laptop directly into the Avaya IP600 processor circuit pack: If the processor circuit pack is a TN795, place the NIC card into the slot on the faceplate.
  • Page 848 Migrating an Avaya IP600/S8100 to an S8700-Series Media Server with IP-PNC Saving translations You must save the translations in case you need to stop out of the migration. You might want to print out the translations for reference. To save translations: 1.
  • Page 849 Migrating translations Migrating translations This section describes how to migrate translation files from the existing system to the S8710 or S8720 Media Server. Accessing the media server maintenance web interface To access the media server: 1. Start the Web browser. 2.
  • Page 850 Migrating an Avaya IP600/S8100 to an S8700-Series Media Server with IP-PNC Restoring data for a migration (S8710 only) You cannot perform this task unless you have: Received the customer conversion files from the Avaya STS team. ● Saved the files on your Services laptop computer.
  • Page 851 4. Under Server, click Status Summary to verify that the standby media server was refreshed. Do not continue until the standby media server is refreshed. 5. Start a SAT session with Native Configuration Manager or Avaya Site Administration. 6. Login as craft or dadmin.
  • Page 852 Migrating an Avaya IP600/S8100 to an S8700-Series Media Server with IP-PNC Adding IPSI translations to Communication Manager To add IPSI translations to Communication Manager: 1. Type change system-parameters ipserver-interface. Press Enter. 2. Verify that the Primary Control Subnet Address and Secondary Control Subnet Address (was equipped) fields are correct.
  • Page 853 Migrating translations 4. Press Enter to put the changes into effect. 5. Repeat Steps 1 through 5 for each port network. Setting IPSI duplication (high-reliability critical-reliability only) To set IPSI duplication: 1. Type change system-parameters duplication. Press Enter. 2. Set the Enable Operation of IPSI Duplication field to y. 3.
  • Page 854 Processor circuit pack containing the Audix feature is being replaced with a TN2312BP Internet Protocol Server Interface (IPSI) circuit pack that does not have that feature. The existing processor circuit pack must be returned to Avaya. Note: Customers also must add an ED-1E568-70G1 DEFINITY Audix Slim board and a...
  • Page 855 Migration tasks Note: You must install the new Communication Manager license file on the media Note: server before you make the change or the system will not run. Turning off the control chassis To turn off the control chassis: CAUTION: Ensure that you have completed the premigration administration.
  • Page 856 Migrating an Avaya IP600/S8100 to an S8700-Series Media Server with IP-PNC CAUTION: When adding or replacing any hardware and associated cables and adapters, be CAUTION: sure to ground yourself against electrostatic discharge (ESD) by wearing a grounded wrist strap. Failure to follow ESD procedures can result in system damage or service disruption.
  • Page 857 Migration tasks Figure 56: G600 Media Gateway fan assembly removal fndpremv LJK 102600 Figure 57: Proper orientation for the twisted pair I/O cables iodspair KLC 072602 Figure notes: 1. Top 4. Orange-black 2. No connects; no wires 5. Bottom 3. Violet-brown Issue 2.1 June 2006...
  • Page 858 Migrating an Avaya IP600/S8100 to an S8700-Series Media Server with IP-PNC Replacing the processor circuit pack To replace the processor circuit pack: 1. Remove the entire processor circuit pack. 2. Place the circuit pack in an antistatic carrier or bag. You want the circuit pack intact if you need to back out of the migration.
  • Page 859 Post-migration administration Installing TN771 Maintenance/Test circuit pack You must replace the TN798 or the TN2402 circuit pack with a TN771 Maintenance/Test circuit pack. Each location must have one TN771 Maintenance/Test circuit pack. To install the TN771 Maintenance/Test circuit pack: Install the TN771 circuit pack in slot 1. ●...
  • Page 860 Migrating an Avaya IP600/S8100 to an S8700-Series Media Server with IP-PNC Note: A version of PuTTY that is defaulted for SSH server access is available for Avaya Note: services personnel only. In this version, some values below have already been pre-selected.
  • Page 861 Post-migration administration 9. If necessary, click Yes to accept the server’s host key. The system displays the PuTTY window. 10. Log in as craft. Assigning IP addresses to the IPSI circuit packs When you use static IP addressing, you must assign IP addresses to the IP server interface circuit packs.
  • Page 862 Migrating an Avaya IP600/S8100 to an S8700-Series Media Server with IP-PNC Clearing the ARP cache on the laptop computer You might need to clear the Address Resolution Protocol (ARP) cache before you enter a new IP address. This need depends on the operating system on your laptop computer. If you enter an IP address and your computer cannot connect, you might need to clear the cache.
  • Page 863 Post-migration administration Setting the control interface To set the control interface: 1. Type show control interface. Press Enter. 2. To see the current settings, type show port 1. Press Enter. 3. Type set control interface ipaddr netmask, where ipaddr is the customer-provided IP address and netmask is the customer provided subnetmask.
  • Page 864 Migrating an Avaya IP600/S8100 to an S8700-Series Media Server with IP-PNC Setting the VLAN and diffserv parameters To set the VLAN parameters and the diffserver parameters: 1. Log back in as craft. 2. To display the quality of service values, type show qos. Press Enter.
  • Page 865 Post-migration administration 3. Check the LCD. Verify that the display shows the letters I and P and a filled-in V that shows at the bottom (Figure 59: LED display that shows that the IPSI has a static IP address). Figure 59: LED display that shows that the IPSI has a static IP address Note: Clear the ARP cache on the laptop before you connect to another IPSI.
  • Page 866 Migrating an Avaya IP600/S8100 to an S8700-Series Media Server with IP-PNC Verifying IPSI connectivity To verify IPSI connectivity: 1. Under Diagnostics, click Ping. 2. Under Endpoints to Ping, select IPSIs with cab number (1–99) ___ carrier number ___. 3. Type the correct cabinet and carrier numbers in the text boxes.
  • Page 867 Post-migration administration Verifying circuit pack locations To verify circuit pack locations: 1. Type list cabinet. Press Enter to view all the "cabinets." Verify that the cabinet number assigned to the converted cabinets shows. 2. Type display cabinet number, where number is the cabinet number of the converted cabinet.
  • Page 868 Migrating an Avaya IP600/S8100 to an S8700-Series Media Server with IP-PNC Checking the link status Compare the list that you made before the migration. Ensure that the in-service or the out-of-service links match the status of the links before the migration.
  • Page 869 If you recorded any busyouts earlier on the main server only, you need to ensure that they also are busied out after the conversion. Troubleshooting the migration For more information, see Troubleshooting an Installation on the Documentation for Avaya Communication Manager Release 3.0, Media Gateways and Servers CD-ROM. Returning replaced equipment Once you determine that the port network functions, return the old processors and any other replaced equipment to Avaya.
  • Page 870 Migrating an Avaya IP600/S8100 to an S8700-Series Media Server with IP-PNC 870 Upgrading, Migrating, and Converting Media Servers and Gateways...
  • Page 871 To migrate from DEFINITY platforms, you must: Install the media servers in a 19-inch, 4-post rack. For more information, see Quick Start ● for Hardware Installation: Avaya S8700-Series Media Server (555-245-703). You also must install a second uninterruptible power supply (UPS). Connect the duplication cables.
  • Page 872 1-720-444-5557. You must have the IL, FL, or product ID to get the password. To log in through the Services port as craft after you install the Avaya authentication file, use this password. This password does not require an ASG challenge or response.
  • Page 873 Migration tasks Migration tasks Perform these tasks to migrate an S8500 Media Server to an S8710 Media Server. Premigration administration: Verifying hardware on page 874 ● Upgrading G150, G350 or G700 Media Gateways and local survivable processors (if being ● used) on page 874 Upgrading firmware...
  • Page 874 Caution about platform/PNC license settings for the S8700-series Media Server on page 314 and License and Avaya authentication files on page 313. Verifying hardware Ensure that you have the conversion specific hardware on hand. You can reuse some of the equipment and cables when you migrate from an S8500 Media Server to an S8710 or S8720 Media Server.
  • Page 875 You might be able to use the Upgrade Tool to upgrade the software on the S8300 Media Server, depending on the version of the media server. For more information, see Installation and Upgrades for the Avaya G700 Media Gateway and Avaya S8300 Media Server (555-234-100). Issue 2.1 June 2006...
  • Page 876 Migrating an S8500 Media Server to an S8710 Media Server CAUTION: You must stop call processing on the LSPs during the migration process. You can CAUTION: stop call processing on the active media server. If you do not stop call processing on the LSPs, all calls to the LSPs will be dropped.
  • Page 877 On the S8500 Media Server Connecting to the media server To connect to the media server: 1. Use a cross-connect CAT5 cable to connect the laptop to the Services port (2) on the back of the media server. Starting a SAT session To start a SAT session: 1.
  • Page 878 2. Insert a formatted 128-MB compact flash disk into the bottom slot of the drive. 3. On the menu, click Backup/Restore > Backup Now. 4. Select Avaya Call Processing (ACP) Translations and Local PC and select the number of data sets to retain as the backup method. The LocalPC is the compact flash.
  • Page 879 On active S8710 Media Server 2. Use a cross-connect cable to connect the laptop to the Services port (2) on the back of the media server. 3. Wait at least 3 minutes after you turn on the media server before you start a Telnet session to access the information on the CD-ROM.
  • Page 880 Migrating an S8500 Media Server to an S8710 Media Server Installing Communication Manager Use a telnet session to install Communication Manager. To install Communication Manager: 1. From the laptop Start menu, click Start > Run. 2. In the Run dialog box, type telnet 192.11.13.6. Press Enter to view the first screen. Note: To navigate on these screens, use the arrow keys to move to an option, and then Note:...
  • Page 881 On active S8710 Media Server 4. On the Select Release Version window, ensure that the Build line and OK are highlighted. Press Enter to partition the hard disk and reformat the partitions. Once the drive is configured correctly, the program starts the installation process and reports the progress.
  • Page 882 SSH access, how to log into the server command line with PuTTY. Note: A version of PuTTY that is defaulted for SSH server access is available for Avaya Note: services personnel only. In this version, some values below have already been pre-selected.
  • Page 883 Accessing the media server on page 878 and return here. Configuring both media servers using AIW Use the Avaya Installation Wizard (AIW) on each media server to: Configure the media server ● Install the new license file and the software updates ●...
  • Page 884 Migrating an S8500 Media Server to an S8710 Media Server To access the Installation Wizard: 1. Open the browser with the Home page. 2. Click Launch Avaya Installation Wizard. 3. Follow the prompts to configure this server as "active." For more information, click Help on any page.
  • Page 885 On the S8710 Media Servers 7. Click Restore. 8. Click Restore History and select the desired file that you want to restore. 9. Click Status to view the Restore status. When the restoration is complete, the system displays the following message: Backup: 0: Restore of <filepath/filename>...
  • Page 886 Migrating an S8500 Media Server to an S8710 Media Server 10. Log in to both media servers from anywhere on the customer LAN. This action verifies that connectivity exists and that the customer can log in to perform administration or other tasks. 11.
  • Page 887 On the S8500 Media Server Note: The IPSIs and the port networks reset automatically. The approximate Note: out-of-service time is 5 minutes and then call processing might be on the S8710 Media Servers. 2. After approximately 30 minutes, verify that the system is functioning satisfactorily. Check and clear alarms.
  • Page 888 Migrating an S8500 Media Server to an S8710 Media Server Disconnecting the cables To disconnect the cables: 1. Disconnect the laptop from the Services port. 2. Disconnect the power cord from the UPS. 3. Disconnect the power cord from the RSA. 4.
  • Page 889 Install the Avaya S8710 Media Servers in either: ● - A 19-inch, 4-post rack as described in the Quick Start for Hardware Installation: Avaya S8700-Series Media Server (555-245-703). - A pull-out shelf that is attached to the existing 2-post rack.
  • Page 890 Migrating from an S8700 Media Server to an S8710 Media Server Restore the Linux migration upgrade set from the customer network to both S8710 Media ● Servers when you use the Linux Migration (Backup/Restore) link. Note: If you move Ethernet switches and UPSs to the four-post rack, move this Note: equipment before the cutover.
  • Page 891 Basic Migration Steps Tasks checklists Presite checklist Before you go on site, perform the following tasks: Task Description Verify that the correct Correct hardware includes: hardware is installed on 40 MB of available disk space ● your Services laptop. A direct Ethernet cable ●...
  • Page 892 ● VAL circuit packs ● Important: Firmware is upgraded often. To ensure that you have the latest version, go to the Avaya Support Web site (http://avaya.com/support). Click Downloads and select the product. Download license and New license and authentication files are necessary.
  • Page 893 Avaya Installation Wizard. Get Preinstallation Worksheet the EPW from the Avaya project manager, Avaya (EPW) software technician, or customer network administrator. A blank EPW is available at the Avaya Installation Wizard web site (http://support.avaya.com/ avayaiw/). Issue 2.1 June 2006...
  • Page 894 Migrating from an S8700 Media Server to an S8710 Media Server Premigration setup Note: The premigration team must have completed the following tasks. If these tasks Note: were not completed, do not continue with the migration. When you are migrating from a DEFINITY system, complete the following additional tasks before starting the migration: Task Description...
  • Page 895 When you have finished installing the authentication appropriate logins and file, Communication Manager will have a password for passwords to access the all Avaya logins, including craft. This password is media servers and server unique to the media server of the customer. You can complex components.
  • Page 896 For S8710 only: Ensure that you have the screws that come with the rack. Ensure that the rail kit for the Avaya-supplied Verify that the open, UPS is installed on the rack or available for customer-supplied, EIA installation.
  • Page 897 Server Interface (IPSI) circuit packs. Verify that you have all For the list of required hardware, see: necessary equipment Installing and Configuring the Avaya S8500 ● onsite. Media Server (03-300143) Installing and Configuring the Avaya ●...
  • Page 898 Migrating from an S8700 Media Server to an S8710 Media Server Migration tasks Perform the following tasks to migrate an S8700 Media Server to an S8710 Media Server. Premigration administration: Upgrading G150, G350 or G700 Media Gateways and local survivable processors (if being ●...
  • Page 899 916 ● Verifying connectivity to the network server on page 917 ● Installing the new license file and the Avaya authentication file on page 918 ● Restoring the Linux migration upgrade set from the network on page 918 ●...
  • Page 900 S8700-series Media Server can be complex. See Caution about platform/PNC license settings for the S8700-series Media Server on page 314 and License and Avaya authentication files on page 313. Upgrading G150, G350 or G700 Media Gateways and local survivable processors (if being used) Note:...
  • Page 901 You might be able to use the Upgrade Tool to upgrade the software on the S8300 Media Server, depending on the version of the media server. For more information, see Installation and Upgrades for the Avaya G700 Media Gateway and Avaya S8300 Media Server (555-234-100). CAUTION: You must stop call processing on the LSPs during the migration process.
  • Page 902 Upgrading firmware on media gateways and media modules For more detailed information on the firmware upgrade process, see Installation and Upgrades for the Avaya G700 Media Gateway and Avaya S8300 Media Server (555-234-100). Verifying hardware Ensure that you have the conversion specific hardware on hand. You can reuse some of the equipment and cables when migrating a S8700 Media Server to S8710 or S8720 Media Servers.
  • Page 903 On the active S8700 Media Server 4. To access the media server, type ping -t 192.11.13.6. Press Enter. The -t causes the ping to repeat until you get a response. When you get a response, in about 3 minutes, wait an additional 30 seconds before you go back to the Web interface. 5.
  • Page 904 Migrating from an S8700 Media Server to an S8710 Media Server Accessing the media server maintenance web interface To access the media server: 1. Start the Web browser. 2. In the Address field, type 192.11.13.6. Press Enter to open the login Web page. 3.
  • Page 905 On the active S8700 Media Server Recording all busyouts To record busyouts: 1. Type display errors. Press Enter. 2. Look for type 18 errors and record any trunks that are busied out. You can return these trunks to the busyout state after the migration/upgrade. Checking clock synchronization To check clock synchronization: 1.
  • Page 906 Migrating from an S8700 Media Server to an S8710 Media Server Busying out MMI circuit packs with SAT for a duplicated control network only (main server only) CAUTION: Multimedia-to-voice station calls are not preserved on an upgrade. If you do not CAUTION: busyout the TN787 Multimedia Interface (MMI) circuit packs, the TN787 and TN787 Multimedia Voice Conditioner ports cannot be used.
  • Page 907 Backing up the Linux migration upgrade set to the services laptop on page 908. Note: During this backup, the system backs up the necessary Avaya Call Processing Note: (ACP) translations and other files and labels these files as upgrade. Important:...
  • Page 908 Migrating from an S8700 Media Server to an S8710 Media Server CAUTION: Check the text to verify that there are no error messages. Any error message CAUTION: means that the backup has failed. 7. Continue with Recording the Product ID on page 909.
  • Page 909 On the standby S8700 Media Server 12. On the services laptop, type ftp 192.11.13.6. Press Enter to start an FTP session from the laptop to the S8700 Media Server. 13. For the login, type anonymous. Press Enter. 14. For the password, type your e-mail ID. Press Enter. 15.
  • Page 910 Migrating from an S8700 Media Server to an S8710 Media Server 5. Repeat one of the following procedures: Backing up the Linux migration upgrade set to the network on page 907 and return here, ● Backing up the Linux migration upgrade set to the services laptop on page 908 and ●...
  • Page 911 On the first S8710 Media Server 1. Use a paperclip to open the CD-ROM drive on the media server. 2. Place the CD-ROM with Communication Manager in the CD-ROM drive. 3. Connect the AC power cord to media server 1 and to UPS 1 to turn on the media server. CAUTION: Do not push the UID button that is located above the power button.
  • Page 912 Migrating from an S8700 Media Server to an S8710 Media Server Installing Communication Manager Use a telnet session to install Communication Manager. To install Communication Manager: 1. From the laptop Start menu, click Start > Run. 2. In the Run dialog box, type telnet 192.11.13.6. Press Enter to view the first screen. Note: To navigate on these screens, use the arrow keys to move to an option, then Note:...
  • Page 913 On the first S8710 Media Server 4. On the Select Release Version window, ensure that the Build line and <OK> are highlighted. Press Enter to partition the hard disk and reformat the partitions. Once the drive is properly configured, the program starts the installation process and reports the progress.
  • Page 914 SSH access, how to log into the server command line with PuTTY. Note: A version of PuTTY that is defaulted for SSH server access is available for Avaya Note: services personnel only. In this version, some values below have already been pre-selected.
  • Page 915 On the first S8710 Media Server will have a different key. You get a prompt in this case because it appears that the host key has changed. 9. If necessary, click Yes to accept the server’s host key. The system displays the PuTTY window. 10.
  • Page 916 Migrating from an S8700 Media Server to an S8710 Media Server Configuring the network parameters Important: If you backed up files to the services laptop, do not perform this procedure. Important: Continue with Selecting the media server type on page 920. Note: If you backed up to the network of the customer, you must readminister the Note:...
  • Page 917 On the first S8710 Media Server Verifying connectivity to the network server To verify that the Ethernet port is working, ping the network server where the backup files are stored from the media server. Note: You might need to restart your browser before you perform this procedure. Note: 1.
  • Page 918 Installing the new license file and the Avaya authentication file To load a new license file and an Avaya authentication file. 1. Under Security, click License File, select Install the license previously downloaded, and then click Submit to install the license file.
  • Page 919 The restoration is complete when the system displays the following message: Backup: 0: Restore of <filepath/filename> is completed successfully. Downloading the license file and the Avaya authentication file This procedure assumes that the license file and the authentication file are on the services laptop.
  • Page 920 4. When all the files that you want to upload show in the fields, click Download to upload all the files to the media server. Once you download the license file and the Avaya authentication file to the media server, you must install the files. For more information, see...
  • Page 921 On the first S8710 Media Server Restoring the Linux migration upgrade set from the services laptop CAUTION: You must restore the S8700 Media Server 1 files to the S8710 Media Server 1 CAUTION: and the S8700 Media Server 2 files to the S8710 Media Server 2. On media server 1, restore the backup set from the standby S8700 Media Server, that is, restore the backup set from media server 1.
  • Page 922 Migrating from an S8700 Media Server to an S8710 Media Server 9. Click Submit to view the status of the restore process. The system displays the Linux Migration - Backup / Restore Status window. This window might display a BACKUP COMPLETE message with possible series 200 error messages.
  • Page 923 On the second S8710 Media Server Verifying the software update installation To verify the software update installation: 1. Under Server, click Software Version. 2. Verify that the new software update is listed. Verifying the media server configuration To verify the media server configuration: 1.
  • Page 924 SSH access, how to log into the server command line with PuTTY. Note: A version of PuTTY that is defaulted for SSH server access is available for Avaya Note: services personnel only. In this version, some values below have already been pre-selected.
  • Page 925 1, you can rename that media server as media server 2. Installing the new license file and the Avaya authentication file For a migration, you must load a new license file and an Avaya authentication file. 1. Under Security, click License File. Click Install the license previously downloaded, and then click Submit to install the license file.
  • Page 926 Migrating from an S8700 Media Server to an S8710 Media Server Restoring the Linux migration upgrade set from the network Important: If you backed up files to the services laptop, do not perform this procedure. Important: Continue with Restoring the Linux migration upgrade set from the services laptop on page 921.
  • Page 927 Transferring system control to the S8710 Media Servers Restoring the Linux migration upgrade set from the services laptop To restore the Linux migration upgrade set from the Services laptop to the S8710 Media Server: 1. Repeat Restoring the Linux migration upgrade set from the services laptop on page 921 for media server 2 and return here.
  • Page 928 Migrating from an S8700 Media Server to an S8710 Media Server Moving cables to the S8710 Media Server (media server 1) To move the cables: 1. Disconnect the blue CAT5 duplication cable from the stopped S8700 Media Server. Do not connect the cable to the S8710 Media Server at this time.
  • Page 929 On the standby S8710 Media Server Completing the cable migration To complete the cable migration: 1. Connect the CAT5 duplication cable to both media servers. 2. Connect the new yellow LC fiber-optic cable to both media servers. 3. Connect the Services laptop to the S8710 Media Server,.That is, connect the laptop to media server 2.
  • Page 930 Migrating from an S8700 Media Server to an S8710 Media Server Backing up files on the media server To back up files on the media server: 1. Under Data Backup/Restore, click Backup Now. 2. Select the data sets and the backup method. Select Save ACP translations prior to backup to save the translations to the hard disk before saving it to the backup media or network of the customer.
  • Page 931 2. Select the server alarms that you want to clear and click Clear. 3. To resolve new alarms since the migration, use SAT commands and the following documentation: Maintenance Commands for Avaya Communication Manager 3.1, Media Gateways and ● Servers (03-300431) Maintenance Alarms for Avaya Communication Manager 3.1, Media Gateways and...
  • Page 932 Migrating from an S8700 Media Server to an S8710 Media Server Backing up files on the media server To back up files on the media server: 1. Under Data Backup/Restore, click Backup Now. 2. Select the data sets and the backup method. Select Save ACP translations prior to backup to save the translations to the hard disk before saving it to the backup media or customer’s network.
  • Page 933 On the active S8710 Media Server Registering the system Follow the existing process and procedures to register the Avaya S8710 Media Server. Removing customer files from the services laptop Remove the customer Linux migration upgrade set from the services laptop.
  • Page 934 Migrating from an S8700 Media Server to an S8710 Media Server 934 Upgrading, Migrating, and Converting Media Servers and Gateways...
  • Page 935 Migrating from an S8700 or S8710 Media Server to an S8720 Media Server Use these procedures to migrate an existing S8700 or S8710 Media Server on Avaya Communication Manager Release 1.x, 2.x, and 3.x to an S8720 Media Server on Communication Manager Release 3.1.
  • Page 936 Install the Avaya S8720 Media Servers either: ● - in a 19-inch, 4-post rack as described in the Quick Start for Hardware Installation: Avaya S8700 Series Media Server (555-245-703). - on a pullout shelf attached to the existing 2-post rack.
  • Page 937 Basic Migration Steps Prerequisites You must complete the following tasks before you start the migration. Presite checklist on page 937. Perform these tasks before you go on site. ● Additional tasks on page 939. Perform these tasks on site before you start the migration ●...
  • Page 938 ● MedPro ● VAL circuit packs ● For the most current versions, go to the Avaya Support web site (http://avaya.com/support). Click Downloads and select the product. Download license and New license and authentication files are necessary. authentication files to your Obtain information and download files from the Services laptop.
  • Page 939 INADS IP address, if well as any changes to the system alarming necessary. configuration. ART is available only to Avaya associates. Business Partners can call 800-295-0099. Verify that you have copied These files can include: all necessary files to your service packs ●...
  • Page 940 Verify that all existing circuit Check the Minimum Vintage Table. Go to the packs work with the new Hardware and Software Compatibility Matrix at ftp// system. ftp.avaya.com/incoming/Up1cku9/tsoweb/media/ minhardwarevintages.pdf. Replace any TN799B/C C-LAN Replace with the TN799DP circuit pack. circuit packs.
  • Page 941 For S8710 only: Ensure that you have the screws that come with the rack. Ensure that the rail kit for the Avaya-supplied Verify that the open, UPS is installed on the rack or available for customer-supplied, EIA installation.
  • Page 942 Installation: Avaya installation and connection information. S8700-Series Media Servers (555-245-703) Administration for Network Provides information on network connectivity. Connectivity for Avaya Communication Manager (555-233-504) Installing and Configuring Provides installation instructions for the S8700 and the an Avaya S8700-Series S8710 Media Servers.
  • Page 943 Migration tasks Accessing the media server maintenance web interface on page 953 Checking the software release on page 953 Clearing alarms on page 953 Starting a SAT session on page 954 Recording all busyouts on page 954 Checking clock synchronization on page 954 Disabling scheduled maintenance on page 955...
  • Page 944 Migrating from an S8700 or S8710 Media Server to an S8720 Media Server Removing the standby S8700 or S8710 Media Server from the rack on page 978 Removing the DAL1 card, if necessary on page 978 On the first S8720 Media Server: Installing the DAL1 card in the S8720 Media Server, if necessary on page 980 Installing the first S8720 Media Server in the rack...
  • Page 945 Migration tasks Installing the license and authentication files on page 1002 Verifying connectivity between the first S8720 Media Server and port networks, LSPs, and ESSs on page 1002 Removing the remaining S8700 or S8710 Media Server Removing the S8700 or S8710 Media Server from the rack on page 1003 Removing the DAL1 card, if necessary on page 1003...
  • Page 946 Migrating from an S8700 or S8710 Media Server to an S8720 Media Server Connecting the duplication cables on page 1024 Releasing the second S8720 Media Server on page 1026 Verifying the second S8720 Media Server is in standby state on page 1027 Releasing alarm suppression (optional) on page 1027 Logging off all administration applications...
  • Page 947 You might be able to use the Upgrade Tool to upgrade the software on the S8300 Media Server, depending on the version of the media server. For more information, see Installation and Upgrades for the Avaya G700 Media Gateway and Avaya S8300 Media Server (555-234-100). Issue 2.1 June 2006...
  • Page 948 However, to use the tool, the firmware files must be installed on the S8300 or other TFTP server that is accessible to the media gateways. For more information on the firmware upgrade process, see Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server (555-234-100).
  • Page 949 On the active S8700 or S8710 Media Server On the active S8700 or S8710 Media Server This section describes the procedures you must perform on the active S8700 or S8710 Media Server. Configuring Telnet for Windows 2000 or WindowsXP You can set the Microsoft Telnet application to send a carriage return (CR) and a line feed (LF) whenever you press Enter.
  • Page 950 Migrating from an S8700 or S8710 Media Server to an S8720 Media Server 4. To access the media server, type ping -t 192.11.13.6. Press Enter. The -t causes the ping to repeat until you get a response. When you get a response, in about 3 minutes, wait an additional 30 seconds before you go back to the Web interface.
  • Page 951 On the active S8700 or S8710 Media Server Figure 62: Services laptop computer connected directly to the S8700 Media Server cadlsrvr KLC 030402 Figure notes: 1. Services laptop 3. NIC adapter cable (if necessary) 2. Network interface card (NIC) (not (not necessary if the laptop has the necessary if the laptop has the NIC NIC installed)
  • Page 952 Migrating from an S8700 or S8710 Media Server to an S8720 Media Server Figure 63: Services laptop computer connected directly to the S8710 Media Server 100 MGz 100 MGz 133 MGz VDCI cadlsrv2 KLC 042804 Figure notes: 1. Services laptop 3.
  • Page 953 On the active S8700 or S8710 Media Server Accessing the media server maintenance web interface To access the media server: 1. Start the Web browser. 2. In the Address field, type 192.11.13.6. Press Enter to open the login Web page. 3.
  • Page 954 Migrating from an S8700 or S8710 Media Server to an S8720 Media Server Note: Tasks Starting a SAT session on page 954 through Checking for translation Note: corruption on page 956 are SAT commands and can only be done on the active media server.
  • Page 955 On the active S8700 or S8710 Media Server Disabling scheduled maintenance To prevent scheduled daily maintenance from interfering with the upgrade: 1. Type change system-parameters maintenance. Press Enter. 2. Record the settings for the Stop Time and Start Time fields. 3.
  • Page 956 Migrating from an S8700 or S8710 Media Server to an S8720 Media Server Checking for translation corruption To check for translation corruption: 1. Type newterm. Press Enter. 2. If you see the following message Warning: Translation corruption detected . . . then follow the normal escalation procedure for translation corruption before continuing the upgrade.
  • Page 957 On the active S8700 or S8710 Media Server Additional information: Type save translation and HELP. If [all or lsp] or [all or ess or lsp] displays, ● type save translation all. Press Enter. Type save translation and HELP. If [lsp or [ip address]] displays, type save ●...
  • Page 958 Migrating from an S8700 or S8710 Media Server to an S8720 Media Server Backing up the active S8700 or S8710 Media Server You must do a backup for the active S8700 or S8710 Media Servers. For more information, see Backup destinations for migrations on page 958.
  • Page 959 On the active S8700 or S8710 Media Server Table 13: Migration to S8720, Release 3.1 or later, backup, release specific (continued) S8700 or S8710 Web Interface for Data Set File Name Backup Release Load of Backup 1.3.2 03.2.536.1 Linux Migration upgrade..tar.gz.
  • Page 960 Migrating from an S8700 or S8710 Media Server to an S8720 Media Server 5. Click Start Backup. 6. Click Status to view the backup history. 7. Check the box next to the file being backed up and click Check Status. When the backup is complete, the system displays the following message.
  • Page 961 On the active S8700 or S8710 Media Server To back up the configuration data and translations to the Services laptop: 1. On the services laptop, access the media server. For more information, see Accessing the media server maintenance web interface on page 953 and return here.
  • Page 962 Migrating from an S8700 or S8710 Media Server to an S8720 Media Server Backing up the configuration data and translations using Linux Migration Backup to the USB-connected Compact Flash card Note: This procedure is only for the S8710 Media Server with Communication Manager Note: Release pre3.x.
  • Page 963 On the active S8700 or S8710 Media Server 4. Fill in the following fields for where you are backing up the files: User Name ● Password ● Host Name - enter the host IP address ● Directory ● 5. Click Submit. 6.
  • Page 964 Migrating from an S8700 or S8710 Media Server to an S8720 Media Server Note: If Communication Manager Release 1.2 or 1.3, enter a slash (/) in the Directory Note: field. Directory field: type /pub ● 5. Click Submit. 6. Under Server Upgrades, click Linux Migration (Backup / Restore) to review the status of the backup.
  • Page 965 On the active S8700 or S8710 Media Server Obtaining the Product ID on the active S8700 or S8710 Media Server To obtain the Product ID: 1. Access the server command line interface. 2. Log in as craft or dadmin. 3. At the prompt, type productid. Press Enter. The productid is the product ID you received from the customer or the ART too.
  • Page 966 Migrating from an S8700 or S8710 Media Server to an S8720 Media Server Table 14: Network Interface Card usage 7. Click Continue. 8. In the Corporate LAN Interface section, record the following information for later use: IP addresses (under the Corporate LAN Interface area) ●...
  • Page 967 On the standby S8700 or S8710 Media Server Clearing the ARP cache on the laptop computer You might need to clear the Address Resolution Protocol (ARP) cache before you enter a new IP address. This need depends on the operating system on your laptop computer. If you enter an IP address and your computer cannot connect, you might need to clear the cache.
  • Page 968 Migrating from an S8700 or S8710 Media Server to an S8720 Media Server Checking the CNC status Note: You can perform this step only if you have Communication Manager Release 3.0 Note: or later. If the system is using Control Network C (CNC), you need to check the CNC status. To check the CNC status: 1.
  • Page 969 On the standby S8700 or S8710 Media Server 2. The USB-connected Compact Flash (for the S8710 only) 3. The Services laptop Table 15: Backup destinations for migrations Backup destination S8700 S8710 PCMCIA flash card USB flash FTP server Services laptop 1.
  • Page 970 Migrating from an S8700 or S8710 Media Server to an S8720 Media Server Table 16: Migration to S8720, Release 3.1 or later, backup, release specific (continued) S8700 or S8710 Web Interface for Data Set File Name Backup Release Load of Backup 2.1.1 01.1.414.1 Linux Migration...
  • Page 971 On the standby S8700 or S8710 Media Server Backing up the configuration data and translations to an ftp server on the network This procedure assumes that you are backing up from Communication Manager Release 3.0 and later. To back up the configuration data and translations to the network: 1.
  • Page 972 Migrating from an S8700 or S8710 Media Server to an S8720 Media Server 4. Under Backup Method, fill in the fields for where you are backing up the files. User Name field is anonymous ● Password field is @ ● Host Name field is the IP address of the server being backup up ●...
  • Page 973 On the standby S8700 or S8710 Media Server To back up the configuration data and translations using the Linux Migration Backup/Restore to the USB-connected Compact Flash card: 1. Under Server Upgrades, click Linux Migration (Backup/Restore). The system displays the Linux Migration - Backup / Restore window. 2.
  • Page 974 Migrating from an S8700 or S8710 Media Server to an S8720 Media Server 5. Click Submit. 6. Under Server Upgrades, click Linux Migration (Backup / Restore) to review the status of the backup. The system displays the Linux Migration - Backup / Restore Status window. 7.
  • Page 975 On the standby S8700 or S8710 Media Server 6. Under Server Upgrades, click Linux Migration (Backup / Restore) to review the status of the backup. The system displays the Linux Migration - Backup / Restore Status window. 7. Select Display status 8.
  • Page 976 Migrating from an S8700 or S8710 Media Server to an S8720 Media Server Obtaining the Product ID on the standby S8700 or S8710 Media Server Note: You might see different values for the product ID between the active and standby Note: media servers.
  • Page 977 On the standby S8700 or S8710 Media Server Table 17: Network Interface Card usage 7. Click Continue. 8. In the Corporate LAN Interface section, record the following information for later use: IP addresses (under the Corporate LAN Interface area) ● Subnet mask (under the Corporate LAN Interface area) ●...
  • Page 978 Migrating from an S8700 or S8710 Media Server to an S8720 Media Server 2. Make the following selections: Select Immediate Shutdown ● Click Restart Server after Shutdown ● 3. Click Shutdown. Removing the duplication cables To remove the duplication cables: 1.
  • Page 979 On the standby S8700 or S8710 Media Server 4. Disconnect any internal or external cables connected to any existing circuit packs. 5. Lift the PCI riser cage thumbscrews (1, Removing the PCI riser cage on page 979) and turn them counter-clockwise. 6.
  • Page 980 Migrating from an S8700 or S8710 Media Server to an S8720 Media Server Figure 65: Removing the DAL1 card h3dsdalr LAO 102505 On first S8720 Media Server This section describes the procedures you must perform on the first S8720 Media Server. Installing the DAL1 card in the S8720 Media Server, if necessary Note: If the S8720s are using hardware duplication, install the DAL1 card.
  • Page 981 On first S8720 Media Server To install the DAL1 card in the S8720 Media Server: 1. Lift up on the hood latch handle and remove the access panel. Note: Always wear an antistatic wrist strap when working inside the media server. Note: 2.
  • Page 982 Migrating from an S8700 or S8710 Media Server to an S8720 Media Server 9. Lift and turn the thumbscrew knobs clockwise while pressing down, until tightened. 10. Turn the thumbscrews counterclockwise to lower the thumbscrew knobs. 11. Install the access cover on the media server. 12.
  • Page 983 On first S8720 Media Server Connecting the cables to the first S8720 Media Server To connect the cables to the media server: Note: Do not connect the fiber duplication connection cable or the duplication interface Note: IP cable at this time to either S8720 Media Server 1.
  • Page 984 Migrating from an S8700 or S8710 Media Server to an S8720 Media Server Figure 67: Duplication and control network cables for hardware duplication 100 MGz 100 MGz 133 MGz VDCI cadsnetc LAO 110805 Figure notes: 1. CNA (also LAN for nondedicated control network) — Eth0 2.
  • Page 985 On first S8720 Media Server Figure 68: Duplication and control network cables for software duplication 100 MGz 100 MGz 133 MGz VDCI cadsnetb LAO 092305 Figure notes: 1. Duplication cable (Crossover) — Eth0 2. Services port — Eth1 3. CNA (also LAN for nondedicated control network) — Eth2 4.
  • Page 986 Migrating from an S8700 or S8710 Media Server to an S8720 Media Server Accessing the first S8720 Media Server To access the media server: 1. Clear the ARP cache from the laptop if necessary. For more information, see Connecting to the active media server on page 950 and return here.
  • Page 987 On first S8720 Media Server 4. On the Select Release Version window, ensure that the Build line and <OK> are highlighted. Press Enter to partition the hard disk and reformat the partitions. Once the drive is properly configured, the program starts the installation process and reports the progress.
  • Page 988 Migrating from an S8700 or S8710 Media Server to an S8720 Media Server Note: A version of PuTTY that is defaulted for SSH server access is available for Avaya Note: services personnel only. In this version, some values below have already been pre-selected.
  • Page 989 On first S8720 Media Server 9. If necessary, click Yes to accept the server’s host key. The system displays the PuTTY window. 10. Log in as craft. Accessing the media server maintenance web interface To access the media server: 1. Start the Web browser. 2.
  • Page 990 If a software update (service pack) is required, you must copy the update file from the services laptop to the media server. Be sure to copy the Communication Manager license and the Avaya authentication files. Firmware updates for programmable circuit packs and media modules might also be required.
  • Page 991 On first S8720 Media Server /opt/ecs/sbin/drestart 2 4 command failed. Ignore this message. You must wait until the restart/reset completes before entering additional commands. The media server displays a message that the software update (patch) was applied. 7. Type update_show again. Press Enter to list Communication Manager files to verify the new software update file was activated.
  • Page 992 Migrating from an S8700 or S8710 Media Server to an S8720 Media Server 5. Click Set Identities from the main menu. 6. On the Set Server Identities window: In the Host Name fields, fill out the host names for each server. ●...
  • Page 993 On first S8720 Media Server 6. On the Set Server Identities window: In the Host Name fields, fill out the host names for each server. ● In the This is server number field, select the appropriate number. For example, if you ●...
  • Page 994 Migrating from an S8700 or S8710 Media Server to an S8720 Media Server The restore method depends on how you backed up the data. Currently there are three ways to restore backed up data. Restoring data based up to the Compact Flash card (applicable only if migrating from an ●...
  • Page 995 On first S8720 Media Server Restoring data backed up to the Compact Flash card Note: This procedure is applicable only if migrating from an S8710 Media Server. Note: To restore data based up to the Compact Flash card: 1. On the Maintenance Web Interface, click View/Restore Data. The system displays the View/Restore Data window.
  • Page 996 Migrating from an S8700 or S8710 Media Server to an S8720 Media Server Restoring data backed up to the Services laptop To restore data backed up to the Services laptop from S8700 or S8710 Media Servers: 1. On the Maintenance Web Interface, under Miscellaneous, click Download Files. The system displays the Download Files window.
  • Page 997 On first S8720 Media Server 3. Select Configure all services using the wizard. Click Continue. 4. On the Set Identities page, under the Select Server Duplication area, select either: This is a duplicated server using duplication hardware ● This is a duplicated server using software-based duplication ●...
  • Page 998 Migrating from an S8700 or S8710 Media Server to an S8720 Media Server Rebooting the first S8720 Media Server Reboot is necessary to initialize server settings that are restored but not yet activated. To reboot the first S8720 Media Server: 1.
  • Page 999 On first S8720 Media Server Enabling CNC, if necessary If the CNC status in Checking the CNC status on page 957 is Control Network C was configured, do this procedure. Otherwise, go to Initializing Communication Manager page 999. If using Control Network C (CNC): 1.
  • Page 1000 2. Under Endpoints to Ping, click Other server(s), All IPSIs, UPS(s), Ethernet switches and click Execute Ping. If this ping fails, see Maintenance Procedures for Avaya Communication Manager 3.1, Media Gateways and Servers (03-300432). 3. Click Server > Status Summary.

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