Hardware Error Log Entries And Test To Clear Values - Avaya G700 Maintenance Manual

6 Avaya MultiVantage Software-Controlled Maintenance:
Hardware Error Log Entries and Test to Clear
Values
Table 31. ISDN-PRI Signaling Link Port Error Log Entries
Error
Type
0*
18 (a)
130 (b)
1537 (c)
1793 (d)
3841 (f)
3842 (g)
*Run the Short Test Sequence first. If all tests pass, run the Long Test Sequence. Refer
to the appropriate test description and follow the recommended procedures.
**pp is 24 for 24-channel interfaces and 16 for 32-channel interfaces.
Notes:
• (a) The D-channel is demand busied out. No calls can be made over this D-channel.
• (b) This Error Type indicates that the Media Module has been removed or has been insane for more
than 11 minutes. To clear the error, reinsert or replace the Media Module.
• (c) Link error. This error occurs when the port receives an invalid frame over the D-channel. This
error normally indicates an off-board problem usually related to transmission errors on the DS1
facility. Execute list measurements ds1-log for the MM710 Media Module on which the D-
channel resides. If the DS1-MM is reporting some errors, then the DS1 facility has experienced
transmission problems which could have caused the ISDN-LNK to report a Link Error.
If the DS1-MM is not reporting errors, execute the long test sequence for the D-channel.
Investigate any errors. If there are none, execute a long test sequence for the MM-DS1 Media
Module. Investigate any errors.
If no errors could be found by testing, the Link Error is probably not affecting service. However,
if this Link Error continues to be logged, follow normal escalation procedures.
• (d) DS1-MM Interface Media Module is out-of-service. Look for and resolve DS1-BD errors in the
Hardware Error Log.
• (f) Bad DLCI error. This error occurs when a LAPD frame is received across the DS1 facility
which contains a DLCI which does not have a valid entry in the on-board translation memory. This
error normally indicates an off-board problem usually related to a broken endpoint or a state
mismatch between a remote endpoint and the local call processing software. Maintenance will not
start any testing or generate any alarms in response to this error.
Maintenance for S8300/S8700 and G700
555-234-101 — Issue 2 — October 2002
Aux Associated Test
Data
0 Any
0 busyout port
GGGVSpp**
None
46210
46211
46223
ISDN-LNK (ISDN-PRI Signaling Link Port)
Alarm On/Off
Level Board
Any Any
WARNING OFF
WARNING ON
WARNING OFF
Test to Clear Value
test port GGGVSpp**
release port
GGGVSpp**
test port GGGVSpp**
test board GGGVS l
163