Avaya G700 Maintenance Manual page 169

6 Avaya MultiVantage Software-Controlled Maintenance:
Table 36. Descriptions and Recommendations for Error Types 3842-3942
Error
Code
3842
3843
3846
3858
Maintenance for S8300/S8700 and G700
555-234-101 — Issue 2 — October 2002
Description
A request has been
made to use a transit
network or common
carrier that cannot be
accessed.
No route to destination.
Request received to
route call through a
transit network that is
recognized but not
allowed to carry the call
or not able to serve the
destination.
The far-end switch has
indicated that the B-
channel (trunk) is not
acceptable for use in the
call for which it was
requested.
Similar to Error Type 1.
The switch sent an ISDN
message to the far-end
switch or terminal
adapter which did not
respond in the allotted
time.
ISDN-SGR (ISDN-PRI Signaling Group)
Recommendation
From the Media Module and port number (in the
Aux Data field), determine the trunk group against
which the error was reported.
Check all routing patterns containing this trunk
group for validity of interexchange carriers
requested ( IXC field).
This could indicate an administration problem (for
example, the local switch and the far-end switch
have different B-channels administered), or could
reflect the occurrence of a normal race condition
(for example, the local switch has requested use of
a B-channel which the far-end switch had just
reserved for use on another call).
From the Media Module and port number (in the
Aux Data field), determine the trunk group against
which the error was reported.
Issue the status trunk command for the indicated
trunk. Refer to the "DS1 ISDN Trunk Service States"
and "ISDN-PRI Trunk Service States" sections of
ISDN-TRK for recovery suggestions.
Follow same recommendations as for Error Type 1.
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