Reset And Power Cycle; To Reset Your Phone; To Power Cycle The Phone - Avaya G700 Maintenance Manual

5 G700 Component Maintenance:

Reset and Power Cycle

Reset your IP Telephone when other Troubleshooting suggestions do not correct the problem. Use a Power
Cycle with the approval of your System Administrator only when a reset does not resolve the problem.

To reset your phone

This basic reset procedure should resolve most problems.
1 . Press Hold.
2 . Using the dial pad, press the following keys in sequence: 73738#
The display shows the message "Reset values? * = no # = yes."
3 . Choose one of the following from
Table 38. Resetting the Phone
If you want to
Reset the phone without resetting
any assigned values
Reset the phone and any previously
assigned (programmed) values
(Use this option only if your phone
has programmed, static values)
4 . Press # to restart the phone or * to terminate the restart and restore the phone to its previous state.
Note: Any reset/restart of your phone may take a few minutes.

To power cycle the phone

Use the power cycle only if the basic or programmed reset procedure cannot be performed or does not
correct the problem.
1 . Unplug the phone and plug it back in.
The phone connection is re-established.
If power-cycling does not correct the problem, a more severe power cycle routine can be performed
by unplugging both the phone and the Ethernet cables. However, because this type of power cycle
involves reprogramming certain values, it should only be performed by your Telephone System
Administrator.
Maintenance for S8300/S8700 and G700
555-234-101 — Issue 2 — October 2002
Table 38:
Then
Press * (asterisk).
A confirmation tone sounds and the display
prompts "Restart phone? * = no # = yes."
Press # (the pound key)
The display shows the message "Resetting
values" while your IP Telephone resets its
programmed values, such as the IP address, to
its default values, and re-establishes the
connection to the server. The display then
prompts "Restart phone? * = no # = yes."
IP Telephones
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