Avaya G700 Maintenance Manual page 43

3 G700 Traps and Alarms:
Table 5. G700 Alarms (SNMP Traps) to the Primary Media Server
Event Trap
ID #
10 22 MAJ
11 24 MAJ
Maintenance for S8300/S8700 and G700
555-234-101 — Issue 2 — October 2002
Alarm Description / Recommendation
Level
cmgDspPowerFault — The voltage reading at the DSP units' +1.58V
power source is out of tolerance.
1. Check voltages. Issue the MGP CLI command show voltages to
determine voltages for Media Modules and other components of
the G700. Voltage may be reduced by a short in one of the Media
Modules or a bad power supply.
2. Systematically, remove each Media Module to determine if one of
the Media Modules is responsible for reducing the voltage levels.
Replace faulty Media Module.
3. If the alarm clears in 10-20 seconds, it was a probable voltage
spike. Do not replace the G700. Use a power monitor to monitor
the power line.
4. If a brown-out condition is suspected, use a power monitor to
monitor the power line.
5. If the fault persists and the show voltages command continues to
show the level is out of tolerance, then replace the G700.
cmg8620PowerFault — The voltage reading at the VoIP Processor's
+2.5V power source is out of tolerance.
1. Check voltages. Issue the MGP CLI command show voltages to
determine voltages for Media Modules and other components of
the G700. Voltage may be reduced by a short in one of the Media
Modules or a bad power supply.
2. Systematically, remove each Media Module to determine if one of
the Media Modules is responsible for reducing the voltage levels.
Replace faulty Media Module.
3. If the MM760 Media Module is not present, the VoIP engine on the
motherboard is possibly bad. Use the show faults command to
check for VoIP faults. Replace the G700.
4. If the alarm clears in 10-20 seconds, it was a probable voltage
spike. Do not replace the G700. Use a power monitor to monitor
the power line.
5. If a brown-out condition is suspected, use a power monitor to
monitor the power line.
6. If the fault persists and the show voltages command continues to
show the level is out of tolerance, then replace the G700.
G700 Traps
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