System Technician-Demanded Tests: Descriptions And Error Codes - Avaya G700 Maintenance Manual

6 Avaya MultiVantage Software-Controlled Maintenance:
This error type is not service-affecting. No action is required. These errors are reported by the
Media Module when it receives a bad control channel message from the switch. The auxiliary
data identifies the following error events:
Aux Data
4096
4097
4098
4099
4100
4101
• (q) Error Type 3841
The DS1-MM (MM710) has detected a transient hardware logic error (for example, program
logic inconsistency). This error will disappear when no faults are detected for 100 minutes.
• (r) Error Type 3842
Bad Translation RAM Location Found Error. This error is not service-affecting. No action is
required. A Bad Translation RAM is detected, but the call continues by using another translation
location.
• (t) Error Type 3999
indicates that the Media Module sent a large number of control channel messages to the switch
within a short period of time. If Error Type 1538 is also present, then the Media Module was taken
out-of-service due to hyperactivity. If Error Type 1538 is not present, then the Media Module has
not been taken out-of-service, but it has generated 50% of the messages necessary to be
considered hyperactive. This may be completely normal during heavy traffic periods. However, if
this error type is logged when the Media Module is being lightly used, it may indicate a problem
with the Media Module or the equipment attached to it.
System Technician-Demanded Tests:
Descriptions and Error Codes
Investigate tests in the order they are presented in
the Echo Cancellation Test , for example, you may also clear errors generated from other tests in the
testing sequence.
Table 62. Technician-Demanded Tests
Order of Investigation
Echo Cancellation Test
(#1420)
208
Event
Bad major
heading
Bad port number
Bad data
Bad sub-qualifier
State
inconsistency
Bad logical link
Table
Short Test Long Test
Sequence Sequence
X
MG-DS1 (DS1 Interface Media Module)
62. By clearing error codes associated with
Reset
Board
Sequence
Maintenance for S8300/S8700 and G700
555-234-101 — Issue 2 — October 2002
test D/ND*
ds1-
loop
D