Avaya G700 Maintenance Manual page 178

6 Avaya MultiVantage Software-Controlled Maintenance:
Table 41. TEST #647 Layer 2 Status Query Test Continued
Error Test
Code Result
3 FAIL
PASS
Any NO
BOARD
178
Description/ Recommendation
Both the primary and secondary are down.
Examine the results of the Primary and Secondary Signaling Link
Hardware Tests (#636 and #639) and follow recommendations
provided there.
If tests #636 and #639 pass, the Layer 2 Query test may still fail if the
Signaling Channel at the far end has not been administered correctly
or if the Signaling Channel has been busied out. Verify that the
Primary and Secondary Signaling Channel (D-channel) at the far end
has been administered correctly. Verify that the DS1 port used for the
Primary and Secondary D-channels has not been busied out at the
far end.
The Primary Signaling Channel is up and, if administered the
Secondary Channel is up.
The test could not relate the internal ID to the port (no board). This
could be due to incorrect translations, no board is inserted, an
incorrect board is inserted, or an insane board is inserted.
Ensure that the board translations are correct. Execute the add ds1
GGGVS command to administer the DS1-MM interface if it is not
already administered.
If the board was already administered correctly, check the error log to
determine whether the board is hyperactive. If this is the case, the
board is shut down. Reseating the board will re-initialize the board.
If the board was found to be correctly inserted in step 1, then issue
the busyout board command.
Issue the reset board command.
Issue the release busy board command.
Issue the test board long command.
This should re-establish the linkage between the internal ID and the
port.
ISDN-SGR (ISDN-PRI Signaling Group)
Maintenance for S8300/S8700 and G700
555-234-101 — Issue 2 — October 2002
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