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Avaya G700 Installation Manual

Media gateway and media server
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Table of Contents

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Download this manual See also: Troubleshooting Manual, Maintenance Manual
Installation and Upgrades
for Avaya G700 Media Gateway and
Avaya S8300 Media Server
555-234-100
Issue 7
January 2005

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Summary of Contents for Avaya G700

  • Page 1 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server 555-234-100 Issue 7 January 2005...
  • Page 2 • System administration documents Warranty • Security documents Avaya Inc. provides a limited warranty on this product. Refer to your • Hardware-/software-based security tools sales agreement to establish the terms of the limited warranty. In • Shared information between you and your peers addition, Avaya’s standard warranty language as well as information...

  • Page 3: Checklist

    • A reorder tone is received. 04DU9-IKN 6.0Y RJ48C Avaya attests that this registered equipment is capable of providing users access to interstate providers of operator services through the use of 04DU9-ISN 6.0Y RJ48C access codes. Modification of this equipment by call aggregators to block...
  • Page 4 Contact the state public utility commission, public service E-mail: totalware@gwsmail.com commission or corporation commission for information. For the most current versions of documentation, go to the Avaya support This equipment, if it uses a telephone receiver, is hearing aid compatible. Web site: http://www.avaya.com/support.

  • Page 5: Table Of Contents

    When to use each wizard ......About the Avaya Installation Wizard (IW) ....
  • Page 6 Contents Checklist 2: Install a New G700 without an S8300 ..... . Checklist 3 Upgrade an Existing G700 with an S8300A to R2.2 .
  • Page 7 Unpacking and checking the order ......Installing the G700 media gateway ......
  • Page 8 Installation Overview ....... . . About G700 components ......
  • Page 9 Configuring an X330 Expansion Module (If Necessary) ... . Install New Firmware on the G700 ......
  • Page 10 Downloading individual firmware files ....Configure the G700 ........
  • Page 11 Configuring an X330 Expansion Module (If Necessary) ... . Prepare to install firmware on the G700 ..... . .
  • Page 12 Checking the FTP server for backing up data ....Obtaining S8300 software and G700 firmware ....
  • Page 13 Major tasks to upgrade the S8300B to release 2.x and upgrade the G700 firmware ......
  • Page 14 ..... Upgrade the G700 Firmware ......
  • Page 15 About system access ....... Accessing the G700 ......
  • Page 16 Avaya Fault and Performance Manager ..... Avaya Proxy Agent ....... .
  • Page 17 Contents Connecting the IOLAN+ to the adjunct and the LAN ... . Administering the IOLAN+ ......Navigating the IOLAN+ terminal server .
  • Page 18 Serial Number and Login Information ......G700 Serial Numbers .......

  • Page 19: About This Book

    About This Book Overview This document provides procedures to install, upgrade, or add to an Avaya G700 Media Gateway controlled by an Avaya S8300, S8500, or S8700/S8710 Media Server. It also includes information on connecting telephones and adjuncts to the G700.

  • Page 20: Conventions

    Appendix A: Technical Information contains specifications and other technical information that you need to install an S8300 Media Server with a G700 Media Gateway. Appendix B: Information Checklists contains the pre-installation worksheets that you will need to have filled in before you start an installation or upgrade.

  • Page 21: Terminology

    Avaya Communication Manager is the application that provides call control and the Avaya telephony feature set. This application was referred to as MultiVantage Software or as Avaya Call Processing (ACP) in previous releases. The term Multivantage is still used in some CLI commands and in the Web interface.

  • Page 22: User Input

    - The system displays the following message: The installation is in progress (Web output) The installation is in progress (CLI output) - Type y in the Message Transfer? field. 22 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 23: Downloading This Book

    Downloading this book Downloading this book You can view or download the latest version of the Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server, 555-234-100, from the Avaya Web site at: http://support.avaya.com. You must have access to the Internet, and a copy of Acrobat Reader must be installed on your personal computer.

  • Page 24: Safety Labels And Security Alert Labels

    The CD, Documentation for Avaya Communication Manager, Media Gateways and Servers, 03-300151, contains a comprehensive library of documents. For a summary of what is new in the June 2004 release of Avaya Communication Manager, see Highlights of Avaya Communication Manager, 555-245-704.

  • Page 25: Technical Assistance

    Technical assistance For more information on the Avaya G700 Media Gateway and related features, see the following books: Title Number Overview for Avaya G700 Media Gateway and Avaya S8300 Media 555-234-200 Server Maintenance Commands Reference 555-245-101 Maintenance Alarms Reference 555-245-102...

  • Page 26: Trademarks

    Fax, send your comments to: 1-303-538-1741 Ensure that you mention the name and number of this book, Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300, 555-234-100. 26 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 27: Chapter 1: G700 Installation And Upgrades: Roadmaps And Reference Information

    Chapter 1: G700 Installation and Upgrades: Roadmaps and Reference Information This chapter provides guidance on how to use this book along with connection, login, and other reference information that you will need to perform the installation and upgrade procedures in later chapters.

  • Page 28: When To Use Each Wizard

    LSP. †. Use UT to schedule upgrades of multiple gateways. Use the IW on site for an immediate upgrade of a single gateway or G700 stack. 28 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 29 You will also use the Electronic Pre-installation Worksheet, which you get from your project manager. For the S8300/G700, you may also use the Name and Number List and the Custom Template with the wizard for more comprehensive custom installations.

  • Page 30: About The Avaya Installation Wizard (Iw)

    2 of 2 About the Avaya Installation Wizard (IW) You can use the Avaya Installation Wizard (IW) as a tool to assist you in the installation and upgrade processes for S8300, S8500, and S8700/S8710 Media Servers, and G350 and G700 Media Gateways.

  • Page 31: What The Iw Does And Does Not Do

    What the IW Does and Does Not Do The IW automates some but not all tasks in an S8300 Media Server installation. Tasks IW automates Of the tasks described in Chapter 3, Installing a New G700 with an S8300, the IW automates the following: Configuring the S8300...

  • Page 32: Electronic Worksheets And Templates

    IW automatically pulls data to configure and install the S8300/S8500/S8700/S8710 Media Servers, G350/G700 Media Gateways, P330 Stack Processor, and VoiP Engines. The EPW also can be used to supply basic translations for the S8300/G700 configuration.The default values used by the wizard can be viewed at http://support.avaya.com/avayaiw under the "View Default Parameters"...

  • Page 33: About The Upgrade Tool

    Install a new LSP or G350 or G700 Media Gateway. For each new installation, you must be on site and use the Avaya Installation Wizard (for an LSP), the Avaya Gateway Installation Wizard (for a media gateway), or perform a manual installation.

  • Page 34: About The Avaya Gateway Installation Wizard

    V1. The GIW enables you to configure the gateway IP addresses without having to enter CLI commands. You can also use the GIW to install firmware on the G700 and its components. Use the GIW to configure a new G700 Media Gateway that is controlled by a remote S8300, S8500, or S8700/S8710 Media Server and that does not have an S8300 LSP.

  • Page 35: About The Installation Roadmap And Task Lists

    Use Checklist 1 to install a G700 Media Gateway with the following characteristics: The G700 has an S8300 Media Server configured as the primary controller The G700 has an S8300 Media Server configured as an LSP and is controlled by an S8300, S8500, or an S8700/S8710 Media Server.
  • Page 36 G700 Installation and Upgrades: Roadmaps and Reference Information For help with connecting to and logging in to the G700 or S8300, see About connection methods in this chapter. Checklist 1: Install New G700 with an S8300 (Primary or LSP) Major Tasks...
  • Page 37 About the Installation Roadmap and Task Lists Checklist 1: Install New G700 with an S8300 (Primary or LSP) (continued) Major Tasks Subtasks If using IA770, install - Log in to the S8300 platform messaging software - Stop the system page 149...

  • Page 38: Checklist

    Install a New G700 without an S8300 Use Checklist 2 to install a G700 Media Gateway with the following characteristics: The G700 does not have an S8300 and is controlled by an external S8300, S8500, or S8700/S8710 Media Server. You will use Chapters 2 and 4 with this checklist.
  • Page 39 About the Installation Roadmap and Task Lists Checklist 2: Install a New G700 without an S8300 (continued) Major Task Subtasks Configure the G700 - Assign IP addresses to the G700 processors page 201 - Set up IP routing for the stack...

  • Page 40: Upgrade An Existing G700 With An S8300A To R2.2

    The G700 has an S8300A Media Server configured as an LSP and is controlled by either an S8300, S8500, or S8700/S8710 Media Server. You will use Chapter 5 with this checklist. For help with connecting to and logging in to the G700 or S8300, see About connection methods in this chapter.
  • Page 41 About the Installation Roadmap and Task Lists Checklist 3: Task List to Upgrade an Existing G700 with an S8300A (R1.x or R2.0.x to R2.2) (continued) Major Tasks Subtasks Upgrading the S8300A - Install the pre-upgrade update page 262 - Linux Migration Backup...
  • Page 42 The G700 has an S8300B Media Server configured as an LSP and is controlled by either an S8300, S8500, or S8700/S8710 Media Server. You will use Chapter 6 with this checklist. For help with connecting to and logging in to the G700 or S8300, see About connection methods in this chapter.
  • Page 43 About the Installation Roadmap and Task Lists Checklist 4: Task List to Upgrade an Existing G700 with an S8300B (R2.0.x to R2.2.x) (continued) Major Tasks Subtasks Upgrade the S8300 Install the Upgrade Software: page 343 - Decide whether to use the Wizard...

  • Page 44: Checklist

    S8300 Use Checklist 5 to upgrade a G700 Media Gateway with the following characteristics: The G700 does not have an S8300 and is controlled by an external S8300, S8500, or S8700/S8710 Media Server. You will use Chapter 7 with this checklist. For help with connecting to and logging in to the...

  • Page 45: About Connection And Login Methods

    Media Server and the Avaya™ G700 Media Gateway. Use this chapter as a reference for the other chapters in this book. The procedures in this book assume that you are connecting to the S8300 and/or the G700 with an Avaya Services laptop. However, the methods apply for any type of PC.

  • Page 46: Laptop Configuration For Direct Connection To The Services Port

    NetSwitcher configures a profile for each type of system for easy future access without requiring you to reset TCP/IP properties or browser settings manually. NetSwitcher is available from an Avaya Services CTSA. 46 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 47: What Network Settings Are Required On The Laptop

    About Connection and Login Methods What network settings are required on the laptop A laptop connected directly to the Services Ethernet interface on the S8300, S8500, or S8700/ S8710 Media Server requires a specific configuration as described in this section. On any operating system, the network settings need to reflect the following: TCP/IP properties.
  • Page 48 - Enabled appears when the laptop's Ethernet cable is connected to the server. - Disabled or unplugged appears if the NIC is not connected to anything. 48 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 49 About Connection and Login Methods To change TCP/IP properties (Windows 95, 98, NT 4.0, and Millennium Edition [ME]) 1. Access your computer’s network information. On your desktop: - Windows 95, 98, and NT: Right-click Network Neighborhood. - Windows ME: Right-click My Network Places. 2.
  • Page 50 “;”. - iii. Click OK to exit. - For Netscape: a. Select Edit > Preferences. b. Under Category, click Advanced. 50 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 51: About Connection Methods

    About Connection and Login Methods c. Click Proxies. d. If Direct connection to the Internet is selected, no change is necessary; click Cancel to exit. e. If Direct connection to the Internet is not selected, you can: - select it and click OK to exit - Leave it unselected and configure your browser to bypass the proxy server whenever you are connected to the S8300 services port: i.

  • Page 52: Connecting A Laptop To The G700 Serial Port

    G700. a. Attach one end of the RS-232 cable to the RJ-45 jack on the front of the G700 that is the stack master. The serial port is on the lower right side of the chassis, labeled Console.

  • Page 53: Connecting A Laptop To The Customer Lan

    About Connection and Login Methods Connecting a laptop to the customer LAN To connect to the customer’s LAN, either on site or remotely over the Internet, your PC must be assigned an IP address on the LAN. The IP address can be a static address on the customer’s LAN that you enter in the TCP/IP properties or it can be assigned dynamically with DHCP.

  • Page 54: Setting Up Windows For Modem Connection To The Media Server (Windows 2000 Or Xp)

    2. Double click the connection name you made in the previous task, Setting up Windows for modem connection to the media server (Windows 2000 or XP). 54 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 55: Using Windows For Ppp Modem Connection (Windows 2000 Or Xp)

    About Connection and Login Methods Note: Depending on your system, the Connect screen may appear, from which you Note: must select Properties. 3. Click the Security tab. 4. Select the Advanced (custom settings) radio button. 5. Check the Show terminal window checkbox. 6.

  • Page 56: Using Avaya Terminal Emulator For Lan Connection To Communication Manager

    11. In the TCP/IP port number field, leave 23 if you want to log in at the Linux command line. Type 5023 if you want to log in directly to the Communication Manager SAT command line. 56 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 57: Using Avaya Terminal Emulator For Modem Connection To Communication Manager

    Connection to Communication Manager If you have the Terminal Emulator installed on your PC, use the following steps to establish a modem connection to your Media Server: To use Avaya Terminal Emulator for Modem Connection to Communication Manager 1. Complete steps 1–8 in...

  • Page 58: About Log In Methods

    4. When prompted, enter the appropriate password. 5. If you log in as craft, you are prompted to suppress alarm origination. Generally you should accept the default value (yes). 58 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 59: Logging In To The S8300 Web Interface From Your Laptop

    About Connection and Login Methods 6. Enter your terminal type. Accept the default value, or enter the appropriate type for your computer. For example, you may use type ntt, a terminal type available for Windows NT4.0 or Windows 98. For Windows 2000, use w2ktt.
  • Page 60 G700 Installation and Upgrades: Roadmaps and Reference Information Login Screen 6. Log in as craft. 7. Select yes for Suppress Alarm Origination. The system displays the main menu for the Integrated Management Suite. 60 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 61 About Connection and Login Methods Main Menu 8. Click on the link for Launch Maintenance Web Interface The system displays the S8300 main menu in the left panel and a usage-agreement notice in the right window. Issue 7 January 2005...
  • Page 62 S8300 Main Menu/Usage Agreement Notice 9. Check the top of the left panel. Note that: - The Avaya media server you are logged into is identified by name and server number. - The S8300 media server number is always 1.

  • Page 63: Open The Communication Manager Sat Screens

    Logging in to the P330 stack Processor with a Direct Connection to the S8300 Services Port Note: If you are upgrading an S8300/G700 remotely, connect to the customer LAN and Note: telnet to the IP address of the P330 stack master (that is, the P330 stack processor running as the stack master).

  • Page 64: Logging In To The P330 Stack Processor With A Lan Connection

    For a complete list of command line interface commands, type help or refer to the Avaya P330 User’s Guide (available at www.avaya.com/support).

  • Page 65: Logging In To The P330 Stack Processor With Device Manager

    A single license for Avaya Site Administration is included with the Standard Integrated Management package. Configuring Avaya Site Administration When Avaya Site Administration is initially installed on a client machine, it needs to be configured to communicate with Communication Manager on the S8300 Media Server. Issue 7 January 2005...
  • Page 66 Use the Back button to make corrections, if necessary. 14. Click the Test button to test the connection. 15. When the connection is successfully tested, click Next; and then, Finish. 66 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 67: About Navigation For G700 Cli Commands

    About navigation for G700 CLI commands Logging in to the S8300 with ASA Avaya Site Administration supports a terminal emulation mode, which is directly equivalent to a SAT command interface. Avaya Site Administration also supports other features, including the GEDI and Data Import. For more information refer to the Online Help, Guided Tour, and Show Me accessed from the Avaya Site Administration Help menu.
  • Page 68 The command-line prompts in an MGP session use the media gateway name that is assigned when the gateway is configured. You can telnet to another processor from a current telnet session. Differences between CLI commands for the G700 and G350 are described in an Application Note available at the Avaya Resource Library.

  • Page 69: About Terminal Emulation Function Keys For Communication Manager

    About terminal emulation function keys for Communication Manager About terminal emulation function keys for Communication Manager When you log in to the Communication Manager SAT screens, your terminal emulation may not display function keys on the screen to help you determine which function keys to press. Use Table 6 as a guide for ntt terminal emulation.
  • Page 70 G700 Installation and Upgrades: Roadmaps and Reference Information 70 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 71: Chapter 2: Hardware Installation For The G700 Media Gateway And S8300 Media Server

    555-233-150, for an overview of the G700 hardware and cabling. About hardware components This section describes the components of an Avaya G700 Media Gateway and an Avaya S8300 Media Server. What are the main elements of the G700 media gateway...

  • Page 72: What Comprises The G700 Media Gateway Chassis And Processors

    9. Console interface What comprises the G700 media gateway chassis and processors The G700 Media Gateway chassis is a 19-inch, 2u rack-mountable unit modeled after the Avaya P330 stackable switching products. A partial list of technical specifications of the G700...
  • Page 73 1. Avaya MM710 T1/E1 Media Module 2. Avaya MM760 VoIP Media Module for additional VoIP resources 3. Avaya MM711 Analog Media Module for connection to 8 analog stations or CO trunks 4. Avaya MM714 Analog Media Module for connection to 4 analog stations and 4 CO trunks.

  • Page 74: What Are Data Expansion Modules

    European Union countries. The use of a shielded cable for the MM710 is preferred for installations worldwide. The media modules enable the G700, with its primary controller, to host a variety of functions ranging from IP phones to traditional analog telephony ports. The media modules contain trunk or line interfaces and their associated circuitry.

  • Page 75: What Are Stackable Ethernet Switches

    What are stackable ethernet switches The G700 Media Gateway can accommodate any of the Avaya stackable ethernet switches. With stackable ethernet switches, customers can add additional IP ports to the G700 in an octaplane stack of up to 10 units cabled together.
  • Page 76 Ethernet, Fast Ethernet, and Gigabit Ethernet connectivity. You can connect up to 10 Avaya P330 switches in a stack. Moreover, this stack can be either in one rack or split over several racks using the X330LC Long Cable.
  • Page 77 A C360 switch can co-reside in a stack with P330 switches. As a result, a C360 switch can be used as an expansion module for a G700 Media Gateway. An Avaya C360 stack can contain up to 10 switches and up to three backup power supply units. The stacked switches connect using the Avaya X360STK stacking sub-modules that plug into a slot in the back of the Avaya C360.

  • Page 78: What Are The Functions Of The S8300 Led Indicators

    What are the functions of the S8300 LED Indicators A set of LED indicators the faceplate of the S8300 are separate from those of the G700. A shutdown button is also on the faceplate, which when depressed for about three seconds, will shut down the system, including the operating software on the S8300.

  • Page 79: Media Servers Supporting The G700 Media Gateway

    S8500, or S8700/S8710 Media Server. The S8300 is on a circuit pack that is always installed in slot V1 of a G700. The S8500 or S8700/S8710 is housed in a separate box that connects to the G700 over a network through a C-LAN circuit pack. Both media servers can support multiple G700s.

  • Page 80: What Is The S8500 Media Server

    What is the S8500 media server The G700 Media Gateway can be controlled by an external S8500 Media Server. The S8500 is connected to the G700 over the network through a C-LAN circuit pack in the G600, SCC1, or MCC1.

  • Page 81: About Installation Planning

    Sales personnel have verified that the product is suited to the customer’s application. Planning and implementation personnel have conducted preliminary inspections of the site and of the other equipment to assure that the S8300/G700 solution will operate at its full potential.

  • Page 82: Who Needs A Single Sign-On (Sso) Authentication Login

    This information will be specific to each customer. To install the solution in an efficient manner, you must collect and organize this information before going to the site. 82 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 83: About Installation And Cabling

    In combinations of Media Gateways and Avaya P330 family devices. Up to ten G700 Media Gateways and/or Avaya P330s devices can be combined in a single stack. The G700s can be controlled by an Avaya S8300, S8500, or S8700/S8710 Media Server.

  • Page 84: Verifying Environmental Conditions

    In these cases, access to the G700 Media Gateway is gained by the use of a tool (such as a lock and key) or other means of security.

  • Page 85: Unpacking And Checking The Order

    Wear an anti-static wrist ground strap whenever handling components of an CAUTION: Avaya G700 Media Gateway. Connect the strap to an approved ground, such as an unpainted metal surface. If you have any questions about the equipment order, or if the equipment has been damaged, contact your Project Manager.

  • Page 86: Preparing The G700 Media Gateway

    Gateway after you have mounted the empty chassis in the rack. It is possible to equip an empty G700 chassis before positioning it in the rack. If you are working where space is limited, you may wish to prepare the G700 before rack insertion.

  • Page 87: Mounting The G700 Media Gateway In The Rack

    4. Tighten with the screwdriver. 5. Repeat on the other side. If the G700 is to be a table-top unit, four feet must be attached to the bottom of the unit. Use the following procedure to do this: To affix feet on the table-top G700...
  • Page 88 Hardware Installation for the G700 Media Gateway and S8300 Media Server The G700 is shipped with 3 sets of four mounting screws. Choose the set of screws that match the screw holes in the rack being used. The G700 weighs 22.5 pounds (10 kg) empty and between 27 and 34 pounds (between 12 and 16 kg) when equipped with media modules.

  • Page 89: Inserting The Avaya S8300 Media Server (If Necessary For Standalone Service Or Lsp)

    Local Survivable Processor (LSP). The S8300 can only be inserted in the slot (v1) on the left side of the G700 Media Gateway. The LED module must be pulled from the G700 chassis to provide clearance for the S8300 Media Server.
  • Page 90 6. Apply firm pressure to engage the connectors. The connector has different length pins. The long pins will engage first to provide grounding. Medium length and short pins will provide power and signal. 90 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 91: Inserting Media Modules

    Note: and not "Trunk". Avaya MM712 8-port DCP Media Module Avaya MM717 24-port DCP Media Module (Install no more than 3 in a single G700. The ports must be used in-building only) Avaya MM720 8-port BRI Media Module Avaya MM722 2-port BRI Media Module...
  • Page 92 To insert media modules 1. Remove the blank plate from the empty bay. 2. Position the media module squarely before the selected bay on the front of the G700 Media Gateway chassis and engage both sides of the module in the interior guides.
  • Page 93 401). At this point, you have readied the G700, inserted the S8300, if required, and inserted the media modules, as described in the planning documentation. Next, if required, the Expansion Module should be inserted into its bay.

  • Page 94: Inserting An Expansion Module

    Inserting an Expansion Module The Expansion Modules provide increased networking and connectivity capabilities. These modules may be mounted on the G700 Media Gateway in the slot on the lower left side of the unit below slot V1 (see G700 media gateway with an S8300 media server: front view page 72).

  • Page 95: Inserting An Avaya X330Stk Stacking Module

    G700 Media Gateways can be mounted in equipment stacks with routers, switches, or other G700s. The stack is limited to ten elements. To link multiple units, each G700 must be equipped with an Avaya X330STK Stacking Module, which is mounted through the rear panel (back view) of the G700.

  • Page 96: Cabling Multiple Units

    Avaya P333T User Guide for installation and cabling information. To link multiple units, each G700 Media Gateway must be equipped with an Avaya X330STK Stacking Module on the rear panel. Then, each unit in the stack is linked to the one above it. Finally, the bottom unit is linked to the top unit.
  • Page 97 About installation and cabling Figure 14: Cabling Multiple Units in a Single Rack Figure notes: 1. Short Octaplane cable (X330SC) 2. Redundancy cable (X330RC) Issue 7 January 2005...
  • Page 98 Hardware Installation for the G700 Media Gateway and S8300 Media Server To connect units within a single stack 1. Connect the light grey connector of the short Avaya X330SC cable (12 in, 30 cm) to the port marked “to upper unit” in the bottom-most stack element.
  • Page 99 2. Redundancy cable (X330RC) 3. Long cable (X330LC) You have now mounted the fully equipped Avaya G700 Media Gateway in the rack, and cabled units together as described in the planning documents. When all the units are mounted, and cabled, you are ready to connect to electrical ground conductors.

  • Page 100: Attaching Ground Conductors

    Agency (NFPA) 70, or the applicable electrical code in the country of installation. What are general grounding requirements For AC Input: - Two safety grounds are required to ensure safe operation of the G700 Media Gateway: Ground conductor — part of the AC power cord...

  • Page 101: What Are Approved Grounds

    In these cases, access to the G700 Media Gateway is gained by the use of a tool (such as a lock and key) or other means of security.
  • Page 102 If the approved ground or approved floor ground can only be accessed inside a WARNING: dedicated power equipment room, then connections to this ground must be made by a licensed electrician. 102 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 103: Connecting The Safety Ground

    3. Replace the ground screw to the chassis and securely tighten the screw such that it cannot be loosened without the use of a tool. The ground block is provided for use with more than one G700 (or other Cajun devices) in the rack. It is usually mounted by the customer electrician.

  • Page 104: Connecting Ac Power

    What are the G700 AC power requirements The G700 Media Gateway uses an auto-ranging 100-240 Vac power supply, 50 to 60 Hz, 5 A maximum at 100-120 Vac and 2 A maximum at 200-240 Vac. The AC power source must be single phase, 3-conductor (Line, Neutral and Ground) with a 15 A circuit breaker for 100-120 Vac or a 10 A circuit breaker for 200-240 Vac.
  • Page 105 About installation and cabling What are possible AC Fault Conditions If the AC outlet tests reveal any of the following conditions, they must be corrected BEFORE the system can be installed: Open ground Hot and neutral reversed Open hot Open neutral Hot and ground reversed WARNING: Hazardous voltages are present during this test.

  • Page 106: Plugging In Ac Power

    Media Server, and the G700 Media Gateway will flash at power-up. Each element will conduct a series of self-tests. 3. The LEDs on the G700 LED panel will flash, and the red ALM LED will light up until the self-tests on the G700 Media Gateway have completed.

  • Page 107: Checking And Connecting Dc Power

    Perform this check procedure only if you are installing a G700 that is using the Note: DC input-power option rather than AC input-power. Before you connect the G700 media gateway DC feed cable to the DC power source, check the DC power source using a KS-20599 digital voltmeter (or equivalent). To check DC power 1.
  • Page 108 4. Connect the DC feed cable for each G700 to the G700 chassis. 5. Connect the DC feed cable for each G700 to the DC power source. a. Connect the red insulated 10 AWG lead to the -48Vdc Return (positive) source.

  • Page 109: Chapter 3: Installing A New G700 With An S8300

    Chapter 3: Installing a New G700 with an S8300 This chapter covers the procedures to install a new Avaya G700 Media Gateway with an Avaya S8300B Media Server. The S8300 can be configured as either the primary controller or as a local survivable processor (LSP).

  • Page 110: Installation Overview

    Installation Overview About G700 components A P330 stack processor is built into the G700 Media Gateway. (This processor is also known as the Layer 2 switching processor). The G700 also contains an MGP processor, a VoIP processor, and media modules. Updating the firmware for one or more of these processors and/ or media modules is a required part of most S8300 software upgrades.

  • Page 111: About Access To The Unity Cd

    You can make the Unity CD available to the upgrade process in one of two ways: Recommended: Place the CD in the CD-ROM drive on the technician’s laptop. This method requires that the Avaya TFTP Server software (available at support.avaya.com) is installed on the technician’s laptop. This method requires that the S8300B does not have Communication Manager software installed on its hard drive.

  • Page 112: System Access

    Before the P330 stack processor is configured with an IP address, the only way to access it is with a direct connection from your laptop to the Console port on the G700. With this connection, you can assign the IP addresses to the G700 processors, which can then be accessed over the customer LAN.

  • Page 113: Connecting Directly To The Remote Primary Server (S8300, S8500, Or S8700)

    - Opening the Web interface on the S8300 and using the main menu 2. Upgrade the G700 firmware by: - Opening the Web interface on the primary server and using the Avaya Installation Wizard or Upgrade Tool - Opening a telnet session to the P330 stack processor and perform the installation...

  • Page 114: Before Going To The Customer Site

    You must have the Avaya TFTP server software installed on your laptop or take a USB CD-ROM drive to the site. If you do not already have the Avaya TFTP server installed on your laptop, you can obtain the software from the Avaya Support website and install it as described in Appendix D: Install the Avaya TFTP Server.

  • Page 115: Collecting Upgrade Information

    Getting the Serial Number of the G700, if Necessary For a new installation of a G700 with an S8300, you need the serial number of the G700 Media Gateway in order to complete the creation of the customer’s license file on the rfa.avaya.com web site.

  • Page 116: Obtaining Update (Patch) Files, If Needed

    Obtaining update (patch) files, if needed If one or more updates are required for this installation or upgrade procedure, and the update files are not on your software CD, download the update files from the Avaya Support web site to your laptop.

  • Page 117: If Using Ia770, Obtaining Update And Language Files

    If IA700 will be installed, determine whether an update (patch) is needed and/or optional languages are used. If so, obtain the data files. Obtaining an IA770 update file If an IA770 update is required after the upgrade, obtain the update file from the Avaya Support web site. To obtain an IA770 update file 1.

  • Page 118: Obtaining Optional Language Files

    The Avaya authentication file contains the logins and passwords to access the S8300 media server. This file is updated regularly by Avaya services personnel, if the customer has a maintenance contract. All access to Communication Manager from any login is blocked unless a valid authentication file is present on the S8300 media server.
  • Page 119 4. Check that the license and authentication files are complete. You might need to add the serial number of the customer’s G700. 5. If the files are not complete, complete them. 6. Use the download or E-mail capabilities of the RFA web site to download the license and authentication files to your laptop.
  • Page 120 Also, the ART process is available only to Avaya personnel. You need an ART login ID and password, which you can set up at the ART web site. Non-Avaya personnel must contact their service support or customer care center for INADS addresses, if required.

  • Page 121: Install The S8300

    3. Secure the S8300 faceplate with the thumb screws. Tighten the thumb screws with a screw driver. 4. Power up the G700 by plugging in the power cord. 5. Connect the laptop to the Services port on the faceplate of the S8300.

  • Page 122: Remastering The Hard Drive And Installing The Software

    3. Avaya recommends using a UPS backup for media servers. If a UPS is present, make sure the G700 is plugged into the UPS. 4. Verify that all Ethernet connections are secure, to ensure the file transfer process is not interrupted.
  • Page 123 Install the S8300 Note: Ensure that the Outbound file path is set to the root of your laptop’s CD-ROM Note: drive. (For example, D:\) To check: i. Open the System menu in the TFTP server program ii. Select Setup iii. Open the Outbound tab. iv.
  • Page 124 Alternatively, you can obtain a USB CD-ROM drive or an S8300B with only the RP software and proceed from Remastering the hard drive and installing the upgrade software on page 269. 124 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 125 Install the S8300 The first RP screen Tip: To navigate on these screens, use the arrow keys to move to an option, then Tip: press the space bar to select the option. Press Enter to submit the screen. 4. Select Install and press Enter. If a Warning screen appears, RP Warning screen select Yes and press Enter.
  • Page 126 The S8300 hard drive is reformatted. b. The Linux operating system is installed. c. Once the drive is properly configured, the program begins installing Communication Manager software and reports the progress. 126 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 127 Install the S8300 Communication Manager installation progress These processes take 15–30 minutes. When the media server is ready to reboot, the following screen flashes for about 5 seconds. Software and firmware update reminder When the installation is complete, the CD drive door opens and the system reboots automatically.

  • Page 128: Verifying Software Version

    You must copy the remaining required files to the pub directory on the S8300 hard drive. This includes, but is not limited to: Post-upgrade software update (patch) License file Avaya authentication file New firmware files 128 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 129 Install the S8300 To copy files to the S8300 hard drive 1. Log on to Integrated Management and launch the Maintenance Web Interface. Note: Since the system is now running a new software release, you must login with the Note: initial craft ID and password.

  • Page 130: Verifying The Time, Date, And Time Zone

    (within about 5 minutes). Installing License and Authentication Files To install license and authentication files 1. Under Security, select License File. The License File screen displays. 130 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 131 Install the S8300 License File Screen 2. Select "Install the license file I previously downloaded" and click Submit. The system tells you the license is installed successfully. 3. Under Security, select Authentication File. The Authentication File screen displays. Install Authentication Screen 4.

  • Page 132: Saving Translations

    Communication Manager software is installed. If the IA770 installation has not completed, the following warning screen will appear. CAUTION: If this warning screen appears, close the telnet session, wait about 5 minutes, CAUTION: and try again. 132 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 133: Configuring The S8300

    8. Type update_show again and press Enter to list Communication Manager files. Verify the new software file was applied. Configuring the S8300 Tip: You can use the Avaya Installation Wizard to complete this procedure. Tip: To configure the S8300 server using the Maintenance Web Interface CAUTION:...
  • Page 134 - For an upgrade, perform the backup, as described in To back up the system page 191. 3. Click Continue. The Select Method screen appears. 134 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 135 With this option, the wizard guides you through the screens to configure all of the IP services. Note: This option is for the built-in configuration wizard, not the Avaya Installation Note: Wizard (IW). If you are upgrading an existing system, you may also click Configure individual services.
  • Page 136 6. Enter the host name for this server in the Host Name field (see your planning forms). The host name uniquely identifies this server. CAUTION: If the S8300 on the G700 is hosting an IA 770 INTUITY AUDIX Messaging CAUTION: Application with Digital Networking, the name must be 10 characters or less.
  • Page 137 Install the S8300 Configure Ethernet Interfaces Screen 8. Use your planning forms to complete the fields for the: Ethernet 1: Control Network - IP Address server1 (hostname) assigned to the S8300 Media Server. Check your planning forms. - Gateway with the IP address of the default gateway of the subnet. - Subnet mask with the value of the subnet mask of the hosting subnet.
  • Page 138 - This is a local survivable processor (LSP) with an S8500 media server as the primary controller. - This is a local survivable processor with a S8300 media server as the primary controller. 138 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 139 S8710. For information on how to upgrade the firmware on the S8500 or S8700/ S8710, please see the section "Upgrade Firmware in Selected Port Cabinet Packs" in Upgrading the Avaya Media Server Configuration in the S8700/S8710 documentation portion of this documentation CD (Avaya S8300, S8500, and S8700 Media Server Library CD, 555-233-825).
  • Page 140 If you configure an external DNS server, the DNS will be an extra device that, if CAUTION: not working properly, can cause delays in S8300 access. External DNS Server Configuration Screen 140 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 141 Install the S8300 18. Enter the appropriate IP addresses from your planning documentation. Complete the following fields: - In the Name Servers fields, enter the IP addresses for up to 3 DNS servers on the corporate network. The S8300 Media Server checks the DNS servers in the order in which their addresses are entered for name-to-IP address resolution.
  • Page 142 20. Click Continue. The system displays the Network Time Server screen. The Network Time Server screen allows you to set up the Network Time Protocol (NTP) Service. 142 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 143 Install the S8300 Network Time Server Screen Make the following choices, according to the planning documentation: - Choose Disable NTP if the user does not want the Network Time Protocol to run on the S8300 Media Server. Select this option to disable Network Time Protocol (NTP) and use the media server’s own clock as a time source.
  • Page 144 Only 1 key is allowed in this field. - Control key — Enter a key to query and request changes to an NTS. Only 1 key is allowed in this field. 144 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 145 23. At the next screen, Set Modem Interface, you can set up the Modem Interface IP Address for Avaya-provided service. Set Modem Interface Screen Note: The Modem IP Address for the Avaya INADS alarming is assigned by the ART Note: tool. You should have obtained this address when you performed Running the Automatic Registration Tool (ART) for the INADS IP address, if necessary page 119.
  • Page 146 In this case, the configuration process will continue and you can log back on and pick up where left off. 146 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 147: Providing The Keys.install File (If Necessary)

    Install the S8300 Updating System Files Screen When the process is complete, you will receive a notification. 28. Click Close Window and continue the configuration of the G700 Media Gateway on the command line interface. Providing the keys.install File (If Necessary) Use this procedure only if you selected one of the customer-provided keys options in the previous procedure.

  • Page 148: Setting The Media Server's Time

    The S8300 displays the Set Server Time/Timezone window. 2. Set the media server’s time close enough to the NTS’s time, date, and time zone that synchronization can occur (within about 5 minutes). 148 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 149: If Using Ia770, Install Messaging Software

    3. Auto-install the IA770 messaging software. 4. Restart the system. 5. Enable messaging on the S8300 Media Server Web interface. For detailed information on performing these tasks, refer to Avaya IA770 INTUITY AUDIX Messaging, Release 2.0, Installation, Upgrades, and Troubleshooting, 11-300399. Issue 7 January 2005...

  • Page 150: Configure The G700 Media Gateway

    The Avaya Installation Wizard (IW) performs this task automatically. Tip: This section describes how to assign the IP addresses and IP routes to the G700 Media Gateway and its components. The IP addresses should be available to you on the IP Addressing Planning Form.
  • Page 151 To assign IP addresses to the VoIP resources Checking for IP connections To access the P330 stack processor 1. Set up a direct connection to the G700 Console (serial) port and access the P330 stack processor using Hyperterminal (or similar terminal emulation application). 2. Login as root.
  • Page 152 The route net and route host tables appear. Verify that the information is correct. After you have configured the P330 stack processor, you assign an IP address to the G700 Media Gateway Processor (MGP). Your first task is to check the serial number of the MGP.
  • Page 153 Configure the G700 Media Gateway After you have assigned an IP address to the G700 processor, telnet directly to the G700 media gateway processor and login (the login name and password are provided in the planning documentation). To assign the IP address to the G700 media gateway processor 1.

  • Page 154: Checking For Ip Connections

    Installing a New G700 with an S8300 12. Type show interface mgp to verify that the G700 media gateway has the correct IP address. To assign the default IP route to the G700 media gateway 1. At the MG-???-n(configure)# prompt, type set ip route 0.0.0.0...
  • Page 155 2. Check that the same number of packets transmitted were also received. 3. Type ping voip v0 <IP_address> <IP_address> is the address of the G700, or any other functioning endpoint on the customer’s LAN. Ping results appear on the screen, similar to the following example.

  • Page 156: Setting Up The Controller List For The G700

    This list begins with the IP address of the primary controller. In the event that the G700 media gateway loses contact with its primary controller, it will seek to re-register with the primary controller first, then with the other controllers on this list. The other controllers are S8500 or S8700/S8710 media servers that can act as the primary controller, or S8300 media servers configured as Local Survivable Processors (LSPs).
  • Page 157 3. Select Yes at the dialog box that asks if you want to continue. The G700 media gateway processor resets. The LEDs on the G700 media gateway and the media modules flash. These elements each conduct a series of self-tests. When the LEDs on the media modules are extinguished and the active status LEDs on the G700 media gateway are on, the reset is complete.

  • Page 158: Setting The Lsp Transition Points

    NO and the H248 Link Status says DOWN. Setting the LSP Transition Points You must set the length of time that the G700 searches, in the event of a network problem, for primary controllers (for example, additional CLAN connections) with which to register. After this search time has elapsed, the G700 will search for an LSP with which to register.

  • Page 159: Configuring An X330 Expansion Module (If Necessary)

    2. At the MG-001-1(configure)# prompt, type set mgp reset-times total-search <search-time> where <search-time> is the total time in minutes that the G700 searches for both primary controllers or LSPs. The range is from 1 to 60. 3. At the MG-001-1(configure)# prompt, type set mgp reset-times transition-point <#_of_primary>...

  • Page 160: Install New Firmware On The G700

    Installing firmware on the G700 can be completed most efficiently by using the Avaya Installation Wizard (IW). The G700 is shipped with firmware installed for all G700 components. When you installed the Communication Manager software, the latest versions of the G700 firmware was copied to the S8300 tftpboot directory.

  • Page 161: Verifying The Contents Of The Tftpboot Directory

    Installing IA770 update (patch) files, if any Verifying the Contents of the tftpboot Directory Before proceeding with the G700 firmware installation, you should check the /tftpboot directory on the TFTP server to make sure the firmware versions match those listed in the planning documentation.
  • Page 162 3. Refer to the list to check the FW vintage number of the G700. In the TYPE column, find G700, then check the matching field in the FW VINTAGE column to see if it matches the vintage number in your planning forms. If not, you must install new firmware on the G700 media gateway.

  • Page 163: Installing New Firmware On The P330 Stack Processor

    Install New Firmware on the G700 4. Refer to the VOIP FW column and row for slot V0 (same row occupied by the G700 information) to see if the number matches the VoIP firmware identified in your planning forms. If not, you must also upgrade the G700 media gateway motherboard VoIP module.

  • Page 164: Setting Rapid Spanning Tree On The Network

    To set an edge-port, type set port edge admin state module/port edgeport. For more information on the Spanning Tree CLI commands, see the Avaya P330 User’s Guide (available at http://www.avaya.com/support). 164 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 165: Installing New Firmware On The G700 Media Gateway Processor

    Installing new firmware on the G700 Media Gateway Processor To install MGP firmware 1. At the P330-1(configure)# prompt, type session mgp to reach the G700 media gateway processor. 2. Type configure at the MG-???-1(super)# prompt to enter configuration mode, which will change the prompt to MG-???-1(configure)#.

  • Page 166: Installing New Firmware On The Media Modules

    7. Select Yes at the dialog box that asks if you want to continue. The G700 media gateway processor resets. The LEDs on the G700 media gateway and the media modules flash. These elements each conduct a series of self-tests. When the LEDs on the media modules are extinguished and the active status LEDs on the G700 media gateway are on, the reset is complete.
  • Page 167 Install New Firmware on the G700 To install media module firmware 1. Be sure that you have checked for the current vintage of the VoIP Module for the v0 slot (on the G700 motherboard). This VoIP module does not occupy a physical position like other media modules.

  • Page 168: Installing Ia770 Update (Patch) Files, If Any

    To obtain the post-upgrade update file and documentation 1. On the Avaya Support Web site, double click on Messaging in the list on the left. 2. Scroll down to the INTUITY links and double click on IA 770 INTUITY AUDIX Messaging Application.

  • Page 169: Administer Communication Manager

    The S8300 you previously installed A separate, possibly remote, S8300. In the first case, the G700/S8300 you installed is a standalone (or “ICC”) configuration. In the second case, the S8300 you installed is configured as an LSP. Perform one of the following two administration procedures in this section:...

  • Page 170: Administering An S8300 Primary Controller

    3. After the reboot is complete, telnet to the S8300, login, and open a SAT session. Assigning Node Names and IP Addresses for the LSPs If the S8300 network configuration includes LSPs, they must be specifiied on the Node Names screen. 170 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 171: Administering Network Regions

    3. Press F3 (Enter) when complete. Administering Network Regions Before assigning an IP network region to a G700, you must define network region on the IP Network Region form. After a network region is defined, you can assign it to the various network elements (servers, gateways, IP phones).

  • Page 172: Associating Lsps With Network Regions

    This procedure associates up to six LSPs with a network region. To associate LSPs with a network region 1. On the IP Network Region screen, go to page 2. 172 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 173: Administering Ip Interfaces

    Administer Communication Manager IP Network Region Screen, page 2 change ip-network-region 1 Page 2 of IP NETWORK REGION LSP NAMES IN PRIORITY ORDER node-10-LSP_____ ________________ ________________ ________________ ________________ ________________ 2. Enter the names of up to six LSPs to be associated with region 1. The LSP names must be the same as administered on the Node Names screen.

  • Page 174: Administering The Lsp Form

    2. Enter the node name for each LSP supported by the primary controller and submit the form. Skip to Administering the Media Gateway on page 182. 174 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 175: Administering An S8500 Or S8700 Primary Controller

    This document covers only the administration of Communication Manager required for the G700 media gateway to communicate with the primary controller over a customer’s network. For the majority of required administration, see ‘‘Administrator’s Guide to Avaya Communication Manager, 555-233-506,’’...

  • Page 176: Assigning Node Names And Ip Addresses For The C-Lans And Lsps

    For a G700 with an S8300 LSP and an S8500 or S8700 as the primary controller, there may be more than one network region, since there can be up to 250 G700 media gateways connected to the S8500 or S8700 with thousands of telephones in the network.
  • Page 177 IP network regions, see ‘‘Administration for Network Connectivity for Avaya Communication Manager, 555-233-504.’’ 1. On the SAT screen of the primary controller for the G700 media gateway, type change ip-network-region <network_region> where <network_region> is the region you will assign to the G700 media gateway. This region number may or may not match the network region of the S8500 or S8700 CLAN boards.
  • Page 178 Installing a New G700 with an S8300 3. If the network region of the G700 (1 in this example) is different from that of the S8500 or S8700 CLAN board(s), you must interconnect the two regions. Press NextPage twice to display page 3, of the Inter Network Region Connection Management screen.

  • Page 179: Assigning Lsps To The Network Regions

    Administer Communication Manager Assigning LSPs to the Network Regions If the primary controller has LSPs, you can assign the LSPs to network regions. In the event of a network failure, IP telephones assigned to a network region will register with the LSPs assigned to that region.
  • Page 180 The port must be disabled (n) before changes can be made to its attributes on this screen. Network Region The region number for this IP interface. 1 of 2 180 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 181: Administering The Lsp Form

    Administer Communication Manager Table 9: IP interfaces field descriptions (continued) Field Conditions/Comments VLAN The VLAN number assigned to the C-LAN, if any. Number of CLAN The threshold for the number of sockets used by this Sockets Before C-LAN that triggers a warning message to be sent to the Warning error log.

  • Page 182: Administering The Media Gateway

    <number> is the gateway number from 1 to n . (n is 50 for an S8300 and 250 for an S8500 or S8700). The S8300 displays the Media Gateway screen. 182 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 183 5. If specifically requested by the customer or your planning documents, type gateway-announcements in the V9 field. This field allows you to enable announcements on the G700 media gateway. V9 is a virtual slot. There is no announcement board associated with it. The announcements for the G700 are available in the G700 firmware and are administered in the same way as announcements on the TN2301 circuit pack used on S8500 or S8700 port networks.
  • Page 184 ANA MM MM710 T1/E1 MM The media modules installed in the G700 are listed next to their slot numbers. Verify that a G700 media gateway has been successfully added. To verify changes 1. At the SAT prompt, type list media-gateway.
  • Page 185 If the G700 fails to register, two common causes are: - The serial number added as the Identifier for the G700 is wrong. To check, log back into the G700 gateway and type show system. Check the serial number that appears.

  • Page 186: Considerations For Ip Phones Supported By A Local Survivable Processor

    TFTP server, as well as the directory on the TFTP server from which the phone receives its upgrades. When preparing a DHCP server to work with Avaya IP phones, there is an option that must be administered to allow the Avaya phone to receive the DHCP offer. This option is “site-specific-option-number”...

  • Page 187: Transition Of Control From Primary Controller To Lsp

    When the network connection between the G700 and the S8500 or S8700 goes down, control of endpoints connected to the G700 goes to the next point in the primary controller list, which will be either a second CLAN board or the LSP. At this point, the S8500 or S8700 alarms to notify the customer and services personnel that the network connection between the S8500 or S8700 and G700 has problems.

  • Page 188: Set Up Snmp Alarming On The G700

    Setting up SNMP alarm reporting involves two main tasks: Configuring the primary server to report alarms to a services support agency Configuring the G700 Media Gateway to send its traps to a network management system (NMS) Configuring the primary server to report alarms to a services support agency The primary server may be an S8300, S8500, or S8700/S8710 Media Server.

  • Page 189: Administering Inads Phone Numbers And Enabling Alarms To Inads

    Configuring the G700 Media Gateway to send its traps to a network management system (NMS) Configuring the G700 Media Gateway to send SNMP traps to the primary server can be accomplished by two commands: P330 stack processor CLI command set snmp community trap [community string] Media Gateway Processor (MGP) CLI command set snmp trap <IP address>...

  • Page 190: Configuring An Snmp Community String For Traps

    4. Type exit Configuring the destination for G700 SNMP traps Events occurring on the G700 cause SNMP traps to be generated. The G700 MGP can be configured to send SNMP traps to any network management system (NMS) in the network, including the primary server (S8300, S8500, or S8700).

  • Page 191: Complete The Installation Of The S8300 (If The Primary Controller)

    Complete the Installation of the S8300 (if the Primary Controller) Complete the Installation of the S8300 (if the Primary Controller) Consult the planning documentation to obtain the necessary information to complete the installation. Part of the final process will be to: Connect and administer test endpoints Test the endpoints Administer Communication Manager for trunks, features, networking, or other items...

  • Page 192: If Using Ia770, Administer Communication Manager For Integrated Messaging

    6. Click Start Backup. The system displays the results of your backup procedure on the Backup Now results screen. This completes the installation of the G700 Media Gateway with an S8300 Media Server as primary controller. If using IA770, administer Communication Manager for...

  • Page 193: Chapter 4: Installing A New G700 Without An S8300

    Chapter 4: Installing a New G700 without an S8300 This chapter covers the procedures to install the firmware on an new Avaya G700 Media Gateway without an Avaya S8300 Media Server. The G700 is controlled by an external primary server running Avaya Communication Manger. The primary server can be an Avaya S8500 or S8700/S8710 Media Server or an S8300 residing in another G700.

  • Page 194: Installation Overview

    About the TFTP server To install firmware on a G700 without an S8300 or LSP, you must first copy the firmware files to an external TFTP server on the customer LAN. The TFTP server can be a customer computer or it can be set up on your services laptop.

  • Page 195: How Is Normal Access To The S8300 And G700 Provided

    Installation overview How is normal access to the S8300 and G700 provided You can access the S8300 and G700 in several ways with either a direct connection or LAN connection. Note: Before the Upgrade Tool can be used to upgrade software on an LSP or firmware...

  • Page 196: Connecting Using The Customer's Lan

    - Opening the Web interface on the S8300 and using the main menu 2. Upgrade the G700 firmware by: - Opening the Web interface on the primary server and using the Avaya Installation Wizard or Upgrade Tool - Opening a telnet session to the P330 stack processor and perform the installation...

  • Page 197: Before Going To The Customer Site

    (for example, 1.3 to 2.0), you will need the serial number of the G700. To get this number, ask the customer’s administrator to log in to the S8300 web page and select View License Status from the main menu to display the serial number.

  • Page 198: Installing The Gateway Installation Wizard

    Installing a New G700 without an S8300 number, look for the serial number sticker on the back of the G700 chassis. If the unit is delivered directly to the customer and you will not have phone or LAN line access from the customer site to access the rfa.avaya.com web site, this task will require a preliminary trip to the...

  • Page 199: Downloading G700 Firmware Files To Your Tftp Directory

    Downloading G700 firmware files to your TFTP directory To install new firmware for the G700 processors and the media modules, you first need to move the new firmware files to a directory on the TFTP server. The installation program reads the new firmware files from this directory on the TFTP server.
  • Page 200 7. Save the file to the C:\tftp directory (or your alternate tftp location). 8. Use WinZip or another zip file tool to unzip the file, if necessary. 200 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 201: Configure The G700

    The Avaya Gateway Installation Wizard (GIW) performs this task automatically. Tip: This section describes how to assign the IP addresses and IP routes to the G700 Media Gateway and its components. The IP addresses should be available to you on the IP Addressing Planning Form.
  • Page 202 To assign IP addresses to the VoIP resources Checking for IP connections To access the P330 stack processor 1. Set up a direct connection to the G700 Console (serial) port and access the P330 stack processor using Hyperterminal (or similar terminal emulation application). 2. Login as root.
  • Page 203 < vlan> <ip_address> <netmask> to assign an IP address to the P330 stack processor. <vlan> is the vlan number, usually 1, to be established on the S8300 for the G700 Media Gateways. The <ip_address> <netmask> is the assigned address and subnet for the P330 stack processor.
  • Page 204 If there is a difference, the serial number in the displayed list is correct.You will need this later. After you have assigned an IP address to the G700 processor, telnet directly to the G700 media gateway processor and login (the login name and password are provided in the planning documentation).
  • Page 205 11. At the MG-???-1(super)# prompt, type configure to reach the configuration level of the command line interface. 12. Type show interface mgp to verify that the G700 media gateway has the correct IP address. To assign the default IP route to the G700 media gateway 1.

  • Page 206: Checking For Ip Connections

    Usually, only a default route is needed. Refer to your planning document. From the G700 media gateway processor command line interface, you assign IP addresses to the VoIP resource resident on the G700 media gateway and to any installed MM760 VoIP media modules.

  • Page 207: Setting Up The Controller List For The G700

    This list begins with the IP address of the primary controller. In the event that the G700 media gateway loses contact with its primary controller, it will seek to re-register with the primary controller first, then with the other controllers on this list. The other controllers are S8500 or S8700/S8710 media servers that can act as the primary controller, or S8300 media servers configured as Local Survivable Processors (LSPs).
  • Page 208 <ip_address> [,<ip_address> [,<ip_address> [,<ip_address>]]] where, the first <ip_address> is the IP address of the primary controller for this G700. If the primary controller is an S8700, this is the IP address of a C-LAN board that is connected to a pair of duplicated S8700/S8710s.
  • Page 209 3. Select Yes at the dialog box that asks if you want to continue. The G700 media gateway processor resets. The LEDs on the G700 media gateway and the media modules flash. These elements each conduct a series of self-tests. When the LEDs on the media modules are extinguished and the active status LEDs on the G700 media gateway are on, the reset is complete.

  • Page 210: Setting The Lsp Transition Points

    Installing a New G700 without an S8300 Setting the LSP Transition Points You must set the length of time that the G700 searches, in the event of a network problem, for primary controllers (for example, additional CLAN connections) with which to register. After this search time has elapsed, the G700 will search for an LSP with which to register.

  • Page 211: Prepare To Install Firmware On The G700

    Prepare to install firmware on the G700 Prepare to install firmware on the G700 Before installing new firmware on the G700 processors and media modules, you need to: Accessing the P330 Stack Processor Verifying the contents of the tftpboot directory...

  • Page 212: Determining Which Firmware To Install On The G700

    If not, you must upgrade the P330 stack processor. To determine if new firmware is required for the MGP, VoIP module, and installed media modules 1. Type session mgp 212 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 213 A. If the list shows A, you will upgrade B. 4. Refer to the VOIP FW column and row for slot V0 (same row occupied by the G700 information) to see if the number matches the VoIP firmware identified in your planning forms.

  • Page 214: Install New Firmware On The G700 Media Gateway

    Installing a New G700 without an S8300 Install New Firmware on the G700 Media Gateway Follow the procedures in this section to install firmware on the G700 processors and media modules. This section covers: Installing New Firmware on the P330 Stack Processor...

  • Page 215: Installing New Firmware On The G700 Media Gateway Processor

    To set an edge-port, type set port edge admin state module/port edgeport. For more information on the Spanning Tree CLI commands, see the Avaya P330 User’s Guide (available at http://www.avaya.com/support). Installing new firmware on the G700 Media Gateway Processor To install MGP firmware 1.
  • Page 216 7. Select Yes at the dialog box that asks if you want to continue. The G700 media gateway processor resets. The LEDs on the G700 media gateway and the media modules flash. These elements each conduct a series of self-tests. When the LEDs on the media modules are extinguished and the active status LEDs on the G700 media gateway are on, the reset is complete.

  • Page 217: Installing New Firmware On The Media Modules

    Install New Firmware on the G700 Media Gateway Example: Show mg list_config SLOT TYPE CODE SUFFIX HW VINTAGE FW VINTAGE VOIP FW ---- ------ ----- ------ ---------- ---------- ------- G700 DAF1 230(A) S8300 MM712 MM711 MM710 Installing new firmware on the media modules For upgrades of active media modules, you need to take the media modules out of service before initiating the upgrade process.
  • Page 218 1. When the upgrade procedure is complete, go to the SAT session and release the board Type release board vx where x is the slot number of the upgraded media module. 2. Verify the response, Command Successfully Completed 218 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 219: Administer Communication Manager

    G700 you previously installed. This primary controller may or may not be the S8300 you installed in the G700. The primary controller for the G700 you are installing must be administered to enable communication between the primary controller and the G700. The administration differs somewhat depending on whether the primary controller is an S8300 or the primary controller is an S8500 or S8700/S8710.

  • Page 220: Assigning Node Names And Ip Addresses For The Lsps

    3. Press F3 (Enter) when complete. Administering Network Regions Before assigning an IP network region to a G700, you must define network region on the IP Network Region form. After a network region is defined, you can assign it to the various network elements (servers, gateways, IP phones).
  • Page 221 For a G700 with an S8300 as primary controller, there will usually be one network region, defined as 1. The procedure below uses 1 for the network region number as an example but the procedure applies for any network region number from 1 to 250.

  • Page 222: Associating Lsps With Network Regions

    To assign the network region to the S8300 1. At the SAT prompt, type change ip-interfaces procr. The S8300 displays the IP Interfaces screen for the media server. 222 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 223: Administering The Lsp Form

    Administer Communication Manager IP Interfaces Screen change ip-interfaces procr Page 1 of 1 IP INTERFACES Type: PROCR Node Name: procr IP Address: 135.9.41.146 Subnet Mask: 255.255.255.0 Enable Ehternet Port? Nework Region: 1 2. The field Enable Ethernet Port? should indicate y (yes). The Node Name should be the IP address of the S8300 media server.

  • Page 224: Administering An S8500 Or S8700/S8710 Primary Controller

    Administering an S8500 or S8700/S8710 primary controller Complete the procedures in this section if the primary controller for the G700 you are installing is an S8500, S8700 or S8710. If the primary controller is an S8300, you should have completed...

  • Page 225: Assigning Node Names And Ip Addresses For The C-Lans And Lsps

    3. Press F3 (Enter) when complete. Administering Network Regions Before assigning an IP network region to a G700, you must define network region on the IP Network Region form. After a network region is defined, you can assign it to the various network elements (servers, gateways, IP phones).
  • Page 226 Installing a New G700 without an S8300 For a G700 with an S8300 LSP and an S8500 or S8700 as the primary controller, there may be more than one network region, since there can be up to 250 G700 media gateways connected to the S8500 or S8700 with thousands of telephones in the network.
  • Page 227 RTCP Enabled and RSVP Enabled fields, the entry should be n (no). 3. If the network region of the G700 (1 in this example) is different from that of the S8500 or S8700 CLAN board(s), you must interconnect the two regions.

  • Page 228: Assigning Lsps To The Network Regions

    Intervening-regions 4. Type the number for the type of codec set (1–7) that the S8500 or S8700 will use to interconnect the G700 and the C-LAN board(s) in the row corresponding to the region of the C-LAN. In this example, the C-LAN is in region 9 and codec-set type 3 is to be used for the interconnection between region 1 and region 9.

  • Page 229: Administering Ip Interfaces

    Administer Communication Manager IP Network Region Screen, page 2 change ip-network-region 1 Page 2 of 19 IP Network Region LSP NAMES IN PRIORITY ORDER node-10-LSP______ ________________ ________________ ________________ ________________ ________________ 2. Enter the names of up to six LSPs to be assigned to region 1. The LSP names must be the same as administered on the Node Names form.

  • Page 230: Administering The Lsp Form

    LSPs to get translations updates from the primary controller. Once the LSPs are successfully entered on the LSP form, their status can be viewed with the display lsp command. 230 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 231: Administering The Media Gateway

    Administer Communication Manager Note: The LSP node names must be administered on the node-names-ip form before Note: they can be entered on the LSP form. To add LSP names to the LSP screen 1. At the SAT prompt, type change lsp to open the LSP screen. LSP Screen change lsp Page...
  • Page 232 Module Type Name 2. Complete the Name field with the hostname assigned to the G700 media gateway. 3. Complete the Identifier field with the serial number of the G700 media gateway. You can obtain the serial number by typing the show system command at the MGP command line interface.
  • Page 233 ANA MM MM710 T1/E1 MM The media modules installed in the G700 are listed next to their slot numbers. Verify that a G700 media gateway has been successfully added. To verify changes 1. At the SAT prompt, type list media-gateway.
  • Page 234 If the G700 fails to register, two common causes are: - The serial number added as the Identifier for the G700 is wrong. To check, log back into the G700 gateway and type show system. Check the serial number that appears.

  • Page 235: Complete The Installation Process

    Complete the Installation Process Complete the Installation Process Consult the planning documentation to obtain the necessary information to complete the installation. Part of the final process will be to: Connect and administer test endpoints Test the endpoints Complete the electrical installation Enable adjunct systems This completes the upgrade procedures.
  • Page 236 Installing a New G700 without an S8300 236 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 237: Chapter 5: Upgrading An Existing S8300A To R2.2

    This chapter covers the procedures to upgrade the Communication Manager software to release 2.2 on an installed Avaya S8300 Media Server, version A. The current Communication Manager release can be any pre-2.2 release. These procedures require replacing version A of the S8300 with version B.

  • Page 238: Release 2.2 Upgrade Scenarios

    Upgrade The unshaded cells in this table are the most common and recommended upgrade scenarios. The shaded cells are scenarios that are unlikely or not recommended. 238 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 239: Accessing The Unity Cd

    Recommended: Place the CD in the CD-ROM drive on the technician’s laptop. This method requires that the Avaya TFTP Server software (available at support.avaya.com) is installed on the technician’s laptop. In addition, this method requires that the S8300B does not have Communication Manager software installed on its hard drive.

  • Page 240: Accessing The S8300

    USB CD-ROM drive instead of the TFTP server on your laptop. See Accessing the Unity CD page 239 for more information. 240 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 241: Installing Tftp Server Or Obtaining Usb Cd-Rom Drive

    You must have either the Avaya TFTP server software installed on your laptop or take a USB CD-ROM drive to the site. If you do not already have the Avaya TFTP server installed on your laptop, you can obtain the software from the Avaya Support website and install it as described in Appendix D: Install the Avaya TFTP Server.

  • Page 242: Planning Forms Provided By The Project Manager

    G700, ask the customer’s administrator to log into the S8300 web page and select View License Status from the main menu to display the serial number. The serial number should also be on a sticker on the back of the G700 chassis but this number is occasionally incorrect.

  • Page 243: Checking The Ftp Server For Backing Up Data

    The file containing the software for the S8300 has a *.tar extension and contains both the S8300 software and the G700 and media module firmware. The *.tar file is on a CD-ROM that you take to the site. This CD is called the “unity CD” because it contains software for all of the Linux servers.

  • Page 244: Obtaining Update (Patch) Files, If Needed

    Obtaining update (patch) files, if needed If one or more updates are required for this installation or upgrade procedure, and the update files are not on your software CD, download the update files from the Avaya Support web site to your laptop.
  • Page 245 After this link, there should be a link starting with “PCN: “ Click on this link to read about the release and software load to which this update applies. 6. Click on Latest Avaya Communication Manager x.x.x Software Update (where x.x.x is the release that is currently running on the S8300).

  • Page 246: If Using Ia770, Checking Stored Messages Size, Obtaining Patch (Or Rfu) And Language Files

    3. Look for “Used Hours of Speech” in the list. If more than 72 hours is reported, the customer must delete some messages before the upgrade. Or, you can enter the Linux CLI command, /vs/bin/util/vs_status. 246 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 247: Completing The Rfa Process (Obtaining License And Authentication Files)

    About the major tasks to upgrade the S8300A to release 2.1 To obtain IA770 patch file If an IA770 update is required after the upgrade, obtain the update file from the Avaya Support web site. 1. On the Avaya Support website, double click on Messaging in the list on the left.
  • Page 248 Running the Automatic Registration Tool (ART) for the INADS IP address, if necessary This step is necessary only if the configuration of the customer’s INADS alarming modem has changed. 248 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 249 Also, the ART process is available only to Avaya personnel. You need an ART login ID and password, which you can set up at the ART web site. Non-Avaya personnel must contact their service support or customer care center for INADS addresses, if required.

  • Page 250: Preparing For The Upgrade To R2.2 On-Site

    2. Type 192.11.13.6 in the Address field to open the logon page. 3. Log on as craft or dadmin, when prompted. 4. Click Launch Maintenance Web Interface to get to the Main Menu. 250 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 251: Checking Current Software Release

    About the major tasks to upgrade the S8300A to release 2.1 To access the SAT 1. From the bash CLI, type SAT and press Enter. Or, to open SAT directly from your laptop, a. Click Start > Run. b. Type telnet 192.11.13.6 5023 and press Enter. 2.

  • Page 252: Pre-Upgrade Tasks - If The S8300 Is The Primary Controller

    LSPs registered to the S8300.) Perform the following procedures if you are upgrading an S8300 that is configured as a primary controller: To clear alarms To check link status 252 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 253 About the major tasks to upgrade the S8300A to release 2.1 To record all busyouts To disable scheduled maintenance To check for translation corruption To save translations To stop Communication Manager on an LSP To disable alarm origination Note: It is no longer necessary to disable Terminal Translation Initialization (TTI) before Note: an upgrade or to enable it after an upgrade.
  • Page 254 Before you upgrade the primary controller, you need to shut down Communication Manager on the LSPs. This prevents the phones and other endpoints attached to the G700 from trying to register with the LSPs while you are upgrading the primary controller.

  • Page 255: Getting Ia770 Data And Stopping Ia770

    Communication Manager on the LSP. The save translations process will automatically cause the G700’s endpoints to reregister with the primary controller. After the primary controller has been upgraded, you need to restart the LSPs.

  • Page 256: Creating An Ia770 Test Message

    3. Enter the craft password. 4. At the command prompt, enter display system-parameters features. The System-Parameters Features screen displays. 5. Go to page 3. System-Parameters Features screen 256 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 257 About the major tasks to upgrade the S8300A to release 2.1 6. Under Announcement Sets, note the main system language listed after System: In this example, the main system language is English (us-eng). If the system language is anything other than us-eng or us-tdd, you will need to download the appropriate language files from a language CD after the upgrade.
  • Page 258 1. Type telnet 192.11.13.6 and press Enter. 2. Log in as craft or dadmin. Note: You must enter the commands in the next two steps using upper-case as Note: indicated. 258 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 259: Backing Up System Files

    When AUDIX is shut down, you see the message Voice System is Down. Important: After upgrading an S8300 media server, you must upgrade the G700 or G350 Important: media gateway firmware and media module firmware before restarting IA770. Backing up system files For releases 1.2.0 through 1.3.9, this backup is optional but recommended in case there is a...
  • Page 260 Select this option only if the S8300 is a primary controller. Do not select it if the Note: S8300 is an LSP. Server and System Files Security Files 260 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 261: Recording Configuration Information

    About the major tasks to upgrade the S8300A to release 2.1 3. If the AUDIX options are available, select AUDIX and select AUDIX Translations, Names, and Messages. 4. Select FTP for the backup method. Fill in the User Name, Password, Host Name, and Directory fields with information provided by the customer.

  • Page 262: Upgrading The S8300A

    Linux migration backup (if current release is 1.x) on page 264 Replacing the S8300A with the S8300B Media Server on page 267 Upgrading the S8300B Media Server on page 268 262 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 263: Installing The Pre-Upgrade Software Update (Patch), If Necessary

    Upgrading the S8300A Installing the pre-upgrade software update (patch), if necessary A pre-upgrade update is required only if the current software is between 1.2.0 and 1.3.0. If the current software release is between 1.1.0 and 1.1.9, or between 2.0.0 and 2.0.9, skip this update installation procedure and go to Replacing the S8300A with the S8300B Media Server...

  • Page 264: Linux Migration Backup (If Current Release Is 1.X)

    To perform the Linux migration backup 1. Launch the Maintenance Web Interface. Under Server Configuration click Linux Migration (Backup/Restore). The Linux Migration - Backup screen displays. 264 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 265 Upgrading the S8300A Linux Migration - Backup screen 2. Select "Initiate new backup or restore" and click Submit. The Linux Migration - Backup Initiate screen displays. Linux Migration - Backup Initiate screen 3. Under Backup Method, select FTP Fill in the User Name, Password, Host Name (or host IP address) and Directory fields for the back up location.
  • Page 266 5. Select the backup set and click Check Status to see the backup results. If the backup is in progress, click on Refresh until the Backup is finished message appears. 266 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 267: Replacing The S8300A With The S8300B Media Server

    Upgrading the S8300A Linux Migration - Backup Status screen CAUTION: The screen will show Backup is finished when the backup is completed. CAUTION: However, also verify that the message, Backup Successful also appears in the last line. If any error messages appear stating that the backup failed, follow the normal escalation procedures.

  • Page 268: Upgrading The S8300B Media Server

    280 Restoring the Linux migration backup file (If upgrading from R1.2.x through R1.3.x) page 282 Restoring data backup (If upgrading from R2.0.x) on page 285 268 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 269: Setting Telnet Parameters

    3. Avaya recommends using a UPS backup for media servers. If a UPS is present, make sure the G700 is plugged into the UPS. 4. Verify that all Ethernet connections are secure, to ensure the file transfer process is not interrupted.
  • Page 270 CD-ROM drive to one of the USB ports on the S8300B and insert the Unity CD in the drive. To begin the upgrade 1. Click Start > Run to open the Run dialog box. 270 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 271 Upgrading the S8300A 2. Type telnet 192.11.13.6 and press Enter. The first RP screen should display. NOTE: If you get the login prompt instead of the RP screen If the telnet login prompt appears instead of the RP screen, the hard drive contains a Communication Manager software release.
  • Page 272 CD drive connected to the USB port. If you do not have the TFTP server running on the laptop, and a CD drive is not attached to a USB port, you will see the Select Installation Media screen: 272 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 273 Upgrading the S8300A The Select Installation Media screen If you see the Select Installation Media screen: a. Start up the TFTP server on your laptop, or connect a USB CD-ROM drive to one of the USB ports. b. Insert the unity CD in the laptop or USB drive. c.
  • Page 274 S8300 does not reboot, there are two methods of recovery: Use the USB CD-ROM to plug into the S8300 and repeat the remastering process using the Unity CD. 274 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 275: Verifying Software Version

    You must copy the remaining required files to the pub directory on the S8300 hard drive. This includes, but is not limited to: the post-upgrade software update file License file Avaya authentication file (if needed) New firmware files Note: If you are copying a license file or authentication file, be sure the /var/home/ftp/ Note: pub directory contains no files with a *.pwd or *.lic extension.
  • Page 276 Note that the software file must be in a special .tar format to use this feature. See 4600 Series IP Telephone LAN Administrator’s Guide, 555-233-507, for information about installing IP Telephone software. 276 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 277: Ensuring That Messaging Is Disabled (If Ia770 Is Being Used)

    Upgrading the S8300A Note: To manually FTP files from your laptop to /var/home/ftp/pub, you must cd to pub Note: after starting ftp and logging in; that is, type cd pub. 4. Click on Download to copy the files to the S8300. The transfer is complete when you see the message, Files have been successfully uploaded to the server.

  • Page 278: Configuring Network Parameters

    3. Select Configure individual services and click Continue. 4. Click Configure Interfaces from the “Configure Individual IP Services” list on the left. The Configure Ethernet Interfaces screen displays. 278 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 279: Verifying Connectivity

    Upgrading the S8300A Configure Ethernet Interfaces screen 5. Fill in the correct server IP address, Gateway, and Subnet mask. If these fields are already filled in, overwrite them with the correct information. Leave the Integrated Messaging fields blank. Click Change to update the system files. Note: If an Action Cancelled message appears before the success message, refresh Note:...

  • Page 280: Restoring Data

    2. Select FTP and enter the information for the FTP backup server. Click View. 3. Select the Communication Manager translations backup set to restore (filename begins with "xln". Click Restore. 280 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 281 If you have upgraded from a pre-1.2 release, you must enter all server configuration information. You can do this most easily using the Avaya Installation Wizard (IW), which will do the server configuration and install the license and password files. If you have filled in the Electronic Pre-installation Worksheet (EPW), the IW will read the configuration data from the EPW.

  • Page 282: Restoring The Linux Migration Backup File (If Upgrading From R1.2.X Through R1.3.X)

    To restore the Linux migration backup file 1. On the Maintenance Web Interface, under Server Upgrades click Linux Migration (Backup/Restore). The Linux Migration - Backup/Restore screen displays. Linux Migration - Backup/Restore screen 282 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 283 Upgrading the S8300A 2. Select Initiate new backup or restore and click Submit. The Linux Migration - Backup/Restore Initiate screen displays. Linux Migration - Backup/Restore Initiate screen 3. Under Restore Method, select FTP. Fill in the User Name, Password, Host Name (enter host IP Address), and Directory fields for the location of the backup file on the customer’s server.
  • Page 284 Linux Migration - Restore Results screen 6. Click Status to view the restore progress. The Linux Migration - Backup/Restore History screen displays. Linux Migration - Backup/Restore History screen 284 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 285: Restoring Data Backup (If Upgrading From R2.0.X)

    Upgrading the S8300A 7. Select the backup set and click Check Status to view the restore progress. The Linux Migration - Backup/Restore Status screen displays. Linux Migration - Backup/Restore Status screen When the restore is finished, the screen will show The final status is shown below. If the restore was successful, you will see Completed Successfully.
  • Page 286 Fill in the User Name, Password, Host Name (enter host IP Address), and Directory fields for the location of the backup file on the customer’s server. 3. Click View. The View/Restore Data Results screen displays. 286 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 287 Upgrading the S8300A View/Restore Data Results screen 4. Select the backup set to restore. Note that the time and date are embedded in the file name. Select the backup sets with the current time and date stamp. 5. Select both Force options, and click Restore. 6.

  • Page 288: Verifying The Time, Date, And Time Zone

    Verifying the time, date, and time zone To verify the time, date, and time zone 1. Under Server click Server Date/Time. The Server Date/Time screen displays. 288 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 289: Installing Post-Upgrade Communication Manager Update File From Your Laptop, If Any

    Upgrading the S8300A Server Date/Time screen 2. Verify or set the media server’s time close enough to the NTS’s time, date, and time zone that synchronization can occur (within about 5 minutes). Installing post-upgrade Communication Manager update file from your laptop, if any Skip this procedure if there is no Communication Manager update file to install.

  • Page 290: Verifying Media Server Configuration

    1. Under Server Configuration click Configure Server to start the configure server process. Click Continue until you reach the screen titled Specify how you want to use this wizard. 290 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 291 Upgrading the S8300A Specify how you want to use this wizard screen 2. Select Configure all services using the wizard. 3. Click Continue through all the screens. Check for new screens and new fields on existing screens as mentioned in the planning forms.

  • Page 292: Installing The New License File, If Any

    /pub directory on the server. Avaya personnel will notify you when the new files are in place as agreed (for example, by telephone or E-mail). After they are loaded into the /pub directory, install them using the License File and Authentication File screens under Security on the Maintenance Web Interface.

  • Page 293: Installing The New Authentication File, If Any

    Upgrading the S8300A 2. Select Install the license file I previously downloaded. Browse to the license file on the services laptop, and click Submit. The system tells you when the license is installed successfully. Installing the new authentication file, if any To install the new authentication file 1.

  • Page 294: Saving Translations (If Not Using Ia770 And S8300 Is Not An Lsp)

    1. On the Maintenance Web Interface under Server, click Process Status. 2. Select Summary and Display once and click View. The View Process Status Results screen displays. 294 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 295: Next Steps

    4. Using a telephone, make test calls to verify that call processing is working. Next steps This completes the S8300 upgrade process for upgrading to release 2.2. You now must upgrade the G700 and media module firmware and then install and restart IA770, if installed on the S8300. Issue 7 January 2005...

  • Page 296: Upgrading The Firmware On The G700 Media Gateway

    Upgrading an Existing S8300A to R2.2 Upgrading the firmware on the G700 Media Gateway The tasks in this section can be completed most efficiently by using the Avaya Installation Wizard or the Upgrade Tool. If the S8300 is a primary controller, use the Installation Wizard.

  • Page 297: Upgrading The G700 Using The Upgrade Tool

    Upgrading the firmware on the G700 Media Gateway 3. When you get to the G700 Firmware Upgrade screen, click the Action button to view the versions of the currently installed firmware, and the firmware available in the tftp directory. 4. Select each component for which there is a firmware version that is later than the installed version.

  • Page 298: Determining Which Firmware To Install On The G700

    2. Check the version number (ver num) of the EW_Archive file to see if it matches the Release Letter. If not, you must upgrade the P330 stack processor. 3. Type show image version The system displays the list of software. 298 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 299 A. If the list shows A, you will upgrade B. 4. Refer to the VOIP FW column and row for slot V0 (same row occupied by the G700 information) to see if the number matches the VoIP firmware identified in your planning forms.

  • Page 300: Installing New Firmware On The P330 Stack Processor

    STP. The "safe" option is always to leave STP enabled. Failure to do so on a network with a loop (or a network where someone inadvertently plugs the wrong cable into the wrong 300 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 301: Installing New Firmware On The G700 Media Gateway Processor

    To set an edge-port, type set port edge admin state module/port edgeport. For more information on the Spanning Tree CLI commands, see the Avaya P330 User’s Guide (available at http://www.avaya.com/support). Installing new firmware on the G700 Media Gateway Processor To install MGP firmware 1.
  • Page 302 7. Select Yes at the dialog box that asks if you want to continue. The G700 media gateway processor resets. The LEDs on the G700 media gateway and the media modules flash. These elements each conduct a series of self-tests. When the LEDs on the media modules are extinguished and the active status LEDs on the G700 media gateway are on, the reset is complete.

  • Page 303: Installing New Firmware On The Media Modules

    Upgrading the firmware on the G700 Media Gateway Example: Show mg list_config SLOT TYPE CODE SUFFIX HW VINTAGE FW VINTAGE VOIP FW ---- ------ ----- ------ ---------- ---------- ------- G700 DAF1 230(A) S8300 MM712 MM711 MM710 Installing new firmware on the media modules For upgrades of active media modules, you need to take the media modules out of service before initiating the upgrade process.
  • Page 304 1. When the upgrade procedure is complete, go to the SAT session and release the board Type release board vx where x is the slot number of the upgraded media module. 2. Verify the response, Command Successfully Completed 304 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 305: Installing New Firmware On Other G700 Media Gateways

    For a local installation, you should have plugged your laptop into the stack master P330, which you can identify by the LED panel on the upper left of each G700 or P330 device in the stack.

  • Page 306: Post-Upgrade Tasks

    If additional G700 media gateways are supported in the configuration, but they are not attached as a stack, then you must configure each G700, with all of its devices, including the P330 processors. Additionally, you must check firmware and update the firmware as required.

  • Page 307: If Using Ia770

    Post-upgrade tasks If using IA770: Install and restart IA770 To install and restart IA770 1. Telnet to 192.11.13.6 2. Log in as craft or dadmin. 3. Type cd /usr/CHIA 4. Install IA770: a. Type sudo ./autoinstall b. When prompted to stop call processing, select y. The installation should take about 10 minutes from this point.
  • Page 308 On the Maintenance Web Interface, under Security select Firewall. In the Service column, find ping. The checkboxes for both Input to Server and Output from Server should be checked. 308 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 309 Post-upgrade tasks View/Restore Data Results screen c. Select the AUDIX Translations, Names, and Messages backup set (that is, the file with audix-tr-name-msg in the filename) d. Select both Force options, and click Restore. To monitor the restore progress 1. Select Restore History. The Restore History screen displays.
  • Page 310 To restart Communication Manager 1. Open a Telnet session to the S8300 and type start -a 2. Ensure that all Communication Manager processes come up. 310 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 311 Post-upgrade tasks To monitor the startup of IA770 1. Type watch /VM/bin/ss The display will periodically refresh automatically. When you see the following display, the IA770 startup is complete. IA770 startup complete screen 2. Press Ctrl+C to break out of the watch command. To verify operation 1.
  • Page 312 5. Run an IA770 sanity test: a. Type /vs/bin/display b. All states should be Inserv with an associated phone number. c. Retrieve the test message saved before the upgrade. 312 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 313: Saving Translations

    To obtain the post-upgrade update file and documentation 1. On the Avaya Support Web site, double click on Messaging in the list on the left. 2. Scroll down to the INTUITY links and double click on IA 770 INTUITY AUDIX Messaging Application.

  • Page 314: Complete The Upgrade Process (S8300 Is The Primary Controller)

    1. Type change system-parameters maintenance and press Enter. 2. Ensure that the Start Time and Stop Time fields' administration is the same as before the upgrade. 314 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 315 To restart Communication Manager on LSPs (if any) after the upgrade: 1. Open a Telnet session on the S8300 (LSP). 2. At the command prompt, type start -ac and press Enter. This completes the upgrade process for a G700 with an S8300. Issue 7 January 2005...
  • Page 316 Upgrading an Existing S8300A to R2.2 316 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 317: Chapter 6: Upgrading An Existing S8300B To R2.X

    (LSP). When the S8300 is an LSP, the primary controller, running Avaya Communication Manager, can be either another S8300 or an Avaya S8500 or S8700 series Media Server. The steps to upgrade an S8300 configured as an LSP are the same as the steps to upgrade an...

  • Page 318: Major Tasks To Upgrade The S8300B To Release 2.X

    Major tasks to upgrade the S8300B to release 2.x and upgrade the G700 firmware The major tasks to upgrade the S8300B to release 2.x and upgrade the G700 firmware are: Before going to the customer site On-site Preparation for the Upgrade...

  • Page 319: Before Going To The Customer Site

    (for example, 1.3 to 2.0), you will need the serial number of the G700. To get this number, ask the customer’s administrator to log in to the S8300 web page and select View License Status from the main menu to display the serial number. The serial number should also be on a sticker on the back of the G700 chassis but this number is occasionally incorrect.

  • Page 320: Checking The Number Of Allocated Ports

    The file containing the software for the S8300 has a *.tar extension and contains both the S8300 software and the G700 firmware. The *.tar file is on a CD-ROM that you take to the site. This CD is called the “unity CD” because in contains software for all of the Linux servers.

  • Page 321: Obtaining Update (Patch) Files, If Needed

    Obtaining update (patch) files, if needed If one or more updates are required for this installation or upgrade procedure, and the update files are not on your software CD, download the update files from the Avaya Support web site to your laptop.

  • Page 322: Obtaining Update And Language Files, If Using Ia770

    Look for “Used Hours of Speech” in the list. If more than 72 hours is reported, the customer must delete some messages before the upgrade. Or, you can use the CLI command, /vs/bin/util/vs_status. 322 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 323: Obtaining An Ia770 Update File

    Before going to the customer site Obtaining an IA770 update file If an IA770 update is required after the upgrade, obtain the update file from the Avaya Support web site. To obtain an IA770 update file 1. On the Avaya Support website, double click on Messaging in the list on the left.
  • Page 324 Running the Automatic Registration Tool (ART) for the INADS IP address, if necessary This step is necessary only if the configuration of the customer’s INADS alarming modem has changed. 324 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 325 Also, the ART process is available only to Avaya personnel. You need an ART login ID and password, which you can set up at the ART web site. Non-Avaya personnel must contact their service support or customer care center for INADS addresses, if required.

  • Page 326: On-Site Preparation For The Upgrade

    1. From the bash CLI, type SAT and press Enter. Or, to open SAT directly from your laptop, Click Start > Run, type telnet 192.11.13.6 5023, and press Enter. 326 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 327: Completing Pre-Upgrade Tasks - If The Target S8300 Is The Primary Controller

    On-site Preparation for the Upgrade 2. Log in as craft or dadmin. 3. Enter w2ktt for the Terminal Type (if you are running Windows 2000 on your laptop). 4. Accept the default (y) for Suppress Alarm Origination. Completing pre-upgrade tasks — If the target S8300 is the primary controller If the S8300 is configured as an LSP, skip to Upgrade the S8300...
  • Page 328 2. Enter your terminal type and press Enter. If you see the message, Warning: Translation corruption found follow the normal escalation procedure for translation corruption before continuing the upgrade. 328 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 329 Before you upgrade the primary controller, you need to shut down Communication Manager on the LSPs. This prevents the phones and other endpoints attached to the G700 from trying to register with the LSPs while you are upgrading the primary controller.

  • Page 330: Getting Ia770 (Audix) Data And Stopping Ia770

    2. Select Global Administration; then Messaging Administration. 3. Enter the craft password. 4. At the command prompt, enter display system-parameters features. The SYSTEM PARAMETERS FEATURES screen displays. 5. Go to page 3. 330 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 331 On-site Preparation for the Upgrade System Parameters Features screen 6. Under Announcement Sets, note the main system language listed after System: In this example, the main system language is English (us-eng). If the system language is anything other than us-eng or us-tdd, you will need to download the appropriate language files from a language CD after the upgrade.

  • Page 332: Downloading Optional Language Files, If Needed

    To download optional language files 1. Insert the optional language CD in your laptop’s CD-ROM drive. 2. On the Maintenance Web Interface, under Miscellaneous, select Download Files. 332 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 333: Creating An Ia770 Test Message For The Upgrade

    On-site Preparation for the Upgrade 3. Select the Files to download from the machine I’m using to connect to the server download method. 4. Browse to the laptop CD and select each language file that you wish to copy. 5. Click the Download button. When the transfer is complete, the message Files have been successfully downloaded to the server is displayed.

  • Page 334: Backing Up S8300 Recovery System Files

    Upgrading an Existing S8300B to R2.x Important: After the upgrading an S8300, you must upgrade the G700 or G350 and media Important: module firmware before restarting IA770. Backing up S8300 recovery system files Before installing the S8300 software, you should back up the system data in case there’s a need to back out of the upgrade.
  • Page 335 On-site Preparation for the Upgrade Backup Now screen 2. Select all data sets: Avaya Call Processing (ACP) Translations Save ACP translations prior (do not save ACP translations if this is an LSP). Server and System Files Security Files 3. If the AUDIX options are available, select AUDIX and select AUDIX Translations, Names,...

  • Page 336: Installing New License And Authentication Files, If Necessary

    For an upgrade, you need to install a license file when: Upgrading to a new major release of Communication Manager (for example, R2.x to R3.x) Changing the feature set 336 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 337: Renaming Old License And Authentication Files In S8300 Ftp Directory, If Necessary

    FTP directory on the server. Avaya personnel will notify you when the new files are in place as agreed (for example, by telephone or E-mail). After they are loaded into the FTP directory, install them using the License File and Authentication File screens from the S8300 main menu web-page.
  • Page 338 3. Select Files to download from the machine I’m using to connect to the server and click Browse for the first field. The S8300 displays the Choose File screen, which allows you to select files from your laptop. 338 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 339 On-site Preparation for the Upgrade Choose File Screen 4. Locate the customer’s license (.lic) file. 5. When you have selected the .lic file, click Open in the dialog box. 6. Click Browse for the second field. 7. Locate the customer’s .pwd file on your laptop. 8.
  • Page 340 4. The Authentication File screen displays. Authentication File screen 5. Select Install the Authentication file I previously downloaded and click Install. The system tells you the authentication file is installed successfully 340 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 341: Saving Translations

    (patch) software for Communication Manager has a .tar.gz extension and a file name that reflects the most recent load of software (for example only, 01.0.411.1-6592.tar.gz). This .tar file will also contain the most recent firmware for the G700 Media Gateway, the various media modules, and the P330 Stack Processor.
  • Page 342 At this point you are finished with the software CD-ROM. Remove the CD from CAUTION: your laptop now to avoid possible problems the next time your laptop is rebooted. 342 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 343: Upgrade The S8300

    2.2, you cannot use the 2.2 version of the IW. Upgrading the S8300 using manual installation If you are not using the Avaya Installation Wizard or Upgrade Tool, use the following steps to upgrade the S8300 to the most recent load of software:...

  • Page 344: Installing New Software

    To install new software 1. Launch the Maintenance Web Interface. 2. Under Server Upgrades, click Install New Software. The S8300 displays the Choose Software screen. Choose Software Screen 344 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 345 Upgrade the S8300 3. On the Choose Software screen, select the software release number that you want to install. If more than one release is listed, you should normally install the highest release number. The release to install should be indicated in your planning documentation. 4.
  • Page 346 If your planning documents instruct you to enable Tripwire, follow the instructions to reset the signature database. 8. Click Continue. The S8300 displays the Begin Installation screen, which summarizes the request you have made. 346 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 347 Upgrade the S8300 Begin Installation screen 9. Click Continue. The S8300 displays the Install in Progress screen. Issue 7 January 2005...
  • Page 348 The Install in Progress screen refreshes every 10 seconds or on demand by clicking the Refresh button. When complete, the S8300 displays the Reboot Server screen. 348 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 349 Upgrade the S8300 Reboot Server screen 11. Click Reboot. If IA770 is being used, it may take approximately 5 minutes to shut down IA770 before the reboot begins. The S8300 displays the Reboot in Progress screen. Reboot in Progress screen Issue 7 January 2005...
  • Page 350 13. Unless instructed in your planning documents to update the tripwire database, select Do not update the tripwire data base now and click Continue. The system displays the Installation Complete screen. 350 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 351: Making The Upgrade Permanent

    Upgrade the S8300 Installation Complete screen 14. Click Close. You are returned to the main menu. 15. Under Server, click Software Version to verify the new software version. Making the upgrade permanent CAUTION: You must make the upgrade of the software permanent so that the software is CAUTION: recognized and kept on the S8300.

  • Page 352: Installing Post-Upgrade Communication Manager Update File From Your Laptop, If Any

    /opt/ecs/sbin/drestart 1 4 command failed ignore this message. 9. Type update_show again and press Enter to list Communication Manager files. Verify that the new software file was applied. 352 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 353: Upgrade The G700 Firmware

    Upgrade the G700 Firmware Upgrade the G700 Firmware This section describes how to upgrade firmware on the components of the G700, including the Media Gateway Processor (MGP), the P330 Stack Processor, and any installed media modules. The tasks in this section can be completed most efficiently by using the Avaya Installation Wizard (IW) or the Upgrade Tool.

  • Page 354: Upgrading G700 Firmware Using The Upgrade Tool

    3. Continue through the Media Server screens, choosing not to upgrade the Communication Manager software. 4. When you get to the G700 firmware upgrade screen, click the Action button to view the versions of the currently installed firmware and the firmware available in the tftp directory.

  • Page 355: Determining Which Firmware To Install On The G700

    Replacing the G700 Media Gateway, 555-245-752, Issue 4, January, 2005. Determining which firmware to install on the G700 Conduct the following procedure to compare software versions running on the G700 processors and media modules with the versions in you planning documents. If the versions do not match, you need to install the new firmware for those components.
  • Page 356 A. If the list shows A, you will upgrade B. 4. Refer to the VOIP FW column and row for slot V0 (same row occupied by the G700 information) to see if the number matches the VoIP firmware identified in your planning forms.

  • Page 357: Installing New Firmware On The P330 Stack Processor

    <tftp_server_ip_address> is the IP address of the TFTP server, and <Module#> is the number, 1 through 10, of the media gateway in the stack. If there is only one G700 media gateway, the number is 1. 3. Verify that the download was successful when the prompt returns: a.

  • Page 358: Installing New Firmware On The G700 Media Gateway Processor

    To set an edge-port, type set port edge admin state module/port edgeport. For more information on the Spanning Tree CLI commands, see the Avaya P330 User’s Guide (available at http://www.avaya.com/support). Installing new firmware on the G700 Media Gateway Processor To install MGP firmware 1.
  • Page 359 7. Select Yes at the dialog box that asks if you want to continue. The G700 media gateway processor resets. The LEDs on the G700 media gateway and the media modules flash. These elements each conduct a series of self-tests. When the LEDs on the media modules are extinguished and the active status LEDs on the G700 media gateway are on, the reset is complete.

  • Page 360: Installing New Firmware On The Media Modules

    <slot #> is the slot of the specific media module, <filename mm> the full-path name of the media module firmware file in a format such as 360 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 361 8. Type reset <module #> where <module #> is the number of the G700 in the stack. 9. When the reset is finished, type show mm to verify the upgrade. To release board (if media module was busied out) 1.

  • Page 362: Installing New Firmware On Other G700 Media Gateways

    For a local installation, you should have plugged your laptop into the stack master P330, which you can identify by the LED panel on the upper left of each G700 or P330 device in the stack.

  • Page 363: Post-Upgrade Tasks

    If additional G700 media gateways are supported in the configuration, but they are not attached as a stack, then you must configure each G700, with all of its devices, including the P330 processors. Additionally, you must check firmware and update the firmware as required.

  • Page 364: Completing The Upgrade Process (S8300 Is The Primary Controller)

    1. Type change system-parameters maintenance and press Enter. 2. Ensure that the Start Time and Stop Time fields’ administration is the same as before the upgrade. 364 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 365 To restart Communication Manager on an LSP after the upgrade: 1. Open a Telnet session on the S8300 (LSP). 2. At the command line, type start -ac and press Enter. This completes the upgrade process for a G700 with an S8300. Issue 7 January 2005...
  • Page 366 Upgrading an Existing S8300B to R2.x 366 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 367: Chapter 7: Upgrading An Existing G700 Without An S8300

    Install new firmware on the G700 Media Gateway What are the G700 system components A P330 Stack Processor is built into the G700 Media Gateway. (This processor is also known as the Layer 2 switching processor). In addition, the G700 contains:...

  • Page 368: About Firmware Files

    About the TFTP server To install firmware on a G700 without an S8300 or LSP, you must first copy the firmware files to an external TFTP server on the customer LAN. The TFTP server can be a customer computer or it can be set up on your services laptop.

  • Page 369: Before Going To The Customer Site

    Perform the following tasks before going to the customer site: Planning forms that the project manager provides on page 369 Getting the serial number of the G700, if necessary on page 370 Setting up the TFTP server on your laptop or on a customer PC, if necessary...

  • Page 370: Getting The Serial Number Of The G700, If Necessary

    1. Ask the customer’s administrator to log in to the S8300 Web page. 2. Select View License Status from the main menu to display the serial number. The serial number should also be on a sticker on the back of the G700 chassis, but this number is occasionally incorrect.

  • Page 371: Downloading G700 Firmware Files To Your Tftp Directory

    Downloading G700 firmware files to your TFTP directory To install new firmware for the G700 processors and the media modules, you first need to move the new firmware files to a directory on the TFTP server. The installation program reads the new firmware files from this directory on the TFTP server.
  • Page 372 8-port BRI Media Module mm720<version id> mm720v4.fdl 2-port BRI Media Module mm722<version id> mm722v2.fdl 5. Double-click the file name. The system displays a File Download window. 372 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 373: On-Site Preparation For The Upgrade

    8. Use WinZip or another zip file tool to unzip the file, if necessary. On-site preparation for the upgrade Before installing new firmware on the G700 processors and medial modules you need to prepare on-site by: Accessing the P330 stack processor...

  • Page 374: Verifying The Contents Of The Tftpboot Directory

    2. Check the version number (ver num) of the EW_Archive file to see if it matches the Release Letter. If not, you must upgrade the P330 stack processor. 374 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 375 A. If the list shows A, you will upgrade B. 4. Refer to the VOIP FW column and row for slot V0 (same row occupied by the G700 information) to see if the number matches the VoIP firmware identified in your planning forms.

  • Page 376: Install New Firmware On The G700 Media Gateway

    G700 with a physical connection through one of the Ethernet ports on the G700. Firmware installation procedures Follow the procedures in this section to install firmware on the G700 processors and media modules manually: Installing new firmware on the P330 stack processor...

  • Page 377: Installing New Firmware On The P330 Stack Processor

    Rapid Spanning Tree is a fast-converging protocol, faster than the ealier STP, that enables new ports much faster (sub-second) than the older protocol. Rapid Spanning Tree works with all Avaya equipment, and can be recommended.

  • Page 378: Installing New Firmware On The G700 Media Gateway Processor

    To set an edge-port, type set port edge admin state module/port edgeport. For more information on the Spanning Tree CLI commands, see the Avaya P330 User’s Guide (available at http://www.avaya.com/support). Installing new firmware on the G700 Media Gateway Processor To install MGP firmware 1.
  • Page 379 7. Select Yes at the dialog box that asks if you want to continue. The G700 media gateway processor resets. The LEDs on the G700 media gateway and the media modules flash. These elements each conduct a series of self-tests. When the LEDs on the media modules are extinguished and the active status LEDs on the G700 media gateway are on, the reset is complete.

  • Page 380: Installing New Firmware On The Media Modules

    5. After you have upgraded all the media modules, verify that the new versions are present. At the MG-???-1(configure)# prompt, type show mg list_config The list of software appears. 380 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 381 8. Type reset <module #> where <module #> is the number of the G700 in the stack. 9. When the reset is finished, type show mm to verify the upgrade. To release board (if media module was busied out) 1.
  • Page 382 Upgrading an existing G700 without an S8300 382 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 383: Chapter 8: Connecting Telephones And Adjunct Systems

    INTUITY AUDIX LX messaging system on page 405 ASAI co-resident DEFINITY LAN gateway (DLG) on page 406 Call center on page 408 Avaya Integrated Management on page 411 Uninterruptible power supply (UPS) on page 416 Terminal server installation on page 417...

  • Page 384: Installation And Wiring Of Telephones And Power Supplies

    About connectable telephones and consoles Table 17: Connectable Telephone and Consoles on page 384 lists the telephones and consoles supported by the Avaya S8300 Media Server in a G700 Media Gateway (consult: http://support.avaya.com). Table 17: Connectable Telephone and Consoles Telephone and Console Models...

  • Page 385: Connecting Telephones

    *. For information on administering 46xx series IP Telephones, see 4600 Series IP Telephone LAN Administrator’s Guide, 555-233-507. Connecting telephones Various analog, digital, and IP telephones can be connected to the G700 Media Gateway. In addition, you may need to install an 808A Emergency Transfer Panel. Examples of these procedures follow:...

  • Page 386: Installing An 808A Emergency Transfer Panel And Associated Telephones

    Emergency transfer capability is provided by an 808A Emergency Transfer Panel (or equivalent) mounted next to the trunk/auxiliary field. See Figure 19: 808A Emergency Transfer Panel on page 387. 386 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 387 Installation and wiring of telephones and power supplies Use analog telephones for emergency transfer. The 2500-type telephones can also be used as normal extensions. Emergency transfer capability may be provided on analog CO and Wide Area Telecommunications Service (WATS) trunks. The transfer panel provides emergency trunk bypass or power-fail transfer for up to 5 incoming CO trunk loops to 5 selected station sets.

  • Page 388: Installing And Wiring Telephone Power Supplies

    389. Each port network can provide power for up to three attendant consoles. This source of power is preferred for the attendant consoles because it has the same battery backup as the G700 Media Gateway. Adjunct power can be provided locally at the telephone or console by either the 1151A1 or 1151A2 power supply.
  • Page 389 Installation and wiring of telephones and power supplies Figure 20: 400B2 Adapter Connecting to a Modular Plug r749428 KLC 060396 Figure notes: 1. Flush-Mounted Information Outlet 4. 400B2 Adapter 2. Surface-Mounted Information 5. To Telephone Outlet 6. Destination Service Access Point 3.
  • Page 390 350 feet (107 m) for a 301B1 and 302D An attendant console can also derive auxiliary power from: Individual 1151B or 1151B2 power supply MSP-1 power supply 258A-type adapters Bulk power supplies 390 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 391: 1152A1 Mid-Span Power Distribution Unit

    Installation and wiring of telephones and power supplies Local and Phantom Power An attendant console’s maximum distance from the system is limited. Table 19: Attendant Console Cabling Distances on page 391. Table 19: Attendant Console Cabling Distances Enhanced Attendant 24 AWG Wire (0.26 26 AWG Wire (0.14 Console (302D) Feet...
  • Page 392 The 1152A1 PDU is used to power the 46xx series of IP telephones in addition to providing 10/ 100 megabits per second Ethernet connection. Generation 1 Avaya IP telephones can receive power from the 1152A1 using an in-line adapter. This adapter provides the resistive signature so that the 1152A1 allows power to flow to the telephone.

  • Page 393: Connecting The 1152A1 Pdu Cables

    Installation and wiring of telephones and power supplies To connect the 1152A1 PDU CAUTION: The 1152A1 PDU has no ON/OFF switch. To connect or disconnect power to the CAUTION: 1152A1 PDU, simply insert or remove the power cable from the AC power receptacle on the rear of the 1152A1 PDU.
  • Page 394 Requires an external splitter or whether it requires only a single RJ45 connection. If an external splitter is needed, be certain to use a splitter with the correct connector and polarity. 394 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 395: P333T-Pwr Power Over Ethernet Stackable Switch

    This product can be hazardous if immersed in water. To avoid the possibility of electrical shock, do not use it near water. The Avaya P333T-PWR switch and modules contain components sensitive to electrostatic discharge. Do not touch the circuit boards unless instructed to do so.
  • Page 396 The P333T-PWR Power over Ethernet Stackable Switch can be used to power 46xx series IP telephones in addition to providing a 10/100 megabits per second Ethernet connection. The switch can form part of a stack with the G700 Media Gateway or members of the P330 stackable switching system.
  • Page 397 To connect IP telephones, PCs, servers, routers, workstations, and hubs: 1. Connect the Ethernet connection cable (not supplied) to a 10/100 megabits per second port on the front panel of the Avaya P333T-PWR switch. Note: Use standard RJ45 connections and a CAT5 cable for 100 megabits per second Note: operation.

  • Page 398: 1151B1 And 1151B2 Power Supplies

    This product can be hazardous if immersed in water. To avoid the possibility of electrical shock, do not use it near water. To reduce the risk of electric shock, do not disassemble this product except to replace the battery. 398 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 399 Installation and wiring of telephones and power supplies This product should be operated only from the type of AC power source indicated on the label. If you are not sure of the type of AC power being provided, contact a qualified service person.
  • Page 400 D8 modular plug cables. See Figure 25: 1151B2 Power Supply — Front on page 400. Figure 25: 1151B2 Power Supply — Front pwr_sup1 CJL 051496 400 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 401: Complete The Telephone Installation Process

    Complete the telephone installation process Complete the telephone installation process Consult the planning documentation to obtain the necessary information to complete the installation. Part of the final process involves: Installing the coupled bonding conductor on page 401 Installing over-voltage and sneak-current circuit protection on page 402 Installing the coupled bonding conductor The Coupled Bonding Conductor (CBC) provides mutual inductance coupling between the CBC...

  • Page 402: Installing Over-Voltage And Sneak-Current Circuit Protection

    - Gas tube with heat coil: 4B1E-W - Solid state with heat coil: 4C1S - IROB: 146C (4-lines) or 146F (25-lines) WARNING: Only service-trained personnel must install these circuit protection devices. WARNING: 402 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 403: Ia 770 Intuity Audix Messaging Application

    Troubleshooting, 11-300399. Both of these documents are included in the IA 770 INTUITY AUDIX Messaging Application Technician Kit. The IA 770 INTUITY AUDIX Messaging Application runs only on a G700 Media Gateway controlled by an S8300 Media Server. Shared resources of IA770 coresidency Because it is coresident on the S8300, the INTUITY AUDIX system uses many of the S8300 resources for call processing, data storage, and access and use of administrative tools.

  • Page 404: Where Is The Ia770 Location And Software

    COR, COS, and coverage paths, are also required. The S8300 and INTUITY AUDIX software applications send control messages to each other by using the same shared S8300 processor, and therefore, administration of a data link is not required. 404 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 405: Ia 770 Intuity Audix Installations And S8300 Upgrades For Ia 770 Intuity Audix

    IA 770 INTUITY AUDIX Messaging Application Technician Kit INTUITY AUDIX LX messaging system The process of integrating an INTUITY AUDIX LX system with an Avaya S8300 Media Server involves a series of tasks to prepare the switch to work with the INTUITY AUDIX LX system.

  • Page 406: Asai Co-Resident Definity Lan Gateway (Dlg)

    DLG administration screen displays. The Co-Resident DLG does not rely on ports. Port allocation is not required for administering the Co-Resident DLG. For Avaya S8300 Media Server with Avaya G700 Media Gateway, the Co-Resident DLG relies on the S8300 Media Server for Ethernet connectivity.

  • Page 407: Procr Administration Task Summary (For The S8300 Media Server)

    PROCR administration task summary (for the S8300 Media Server) To administer PROCR on the S8300 Media Server with G700 Media Gateway: 1. On the SAT interface, type display system-parameters customer-options. Go to page 4 and make sure that Processor Ethernet is enabled.

  • Page 408: Supported Ethernet Interfaces

    - Avaya Call Center Basic - Avaya Call Center Deluxe - Avaya Call Center Elite Up to 450 agents A maximum of 16 ASAI links Avaya G700 announcement software 408 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 409: About Avaya G700 Announcement Software

    Voice announcements are used in a call center environment to announce delays, direct customers to different departments, and entertain and inform calling parties. The announcement capability is standard and comes co-resident on the G700. The G700 announcement software has many of the functions of the TN2501AP VAL circuit pack.
  • Page 410 S8710 Media Server Format CCITT A-law or u-law CCITT A-law or u-law Sample bits Sample rate 8,000 KHz 8,000 KHz Channels Mono Mono 2 of 2 410 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 411: Avaya Integrated Management

    Avaya Integrated Management Avaya Integrated Management Avaya Integrated Management provides a comprehensive set of network and system management solutions for the converged voice and data environment. Avaya Integrated Management is available in several different offers. Each offer includes an appropriate set of applications to meet different business needs.

  • Page 412: Avaya Directory Enabled Management

    VLAN numbering and naming, tracks additions and changes to the network, validates VLAN name and tag values, and monitors the number of VLANs in order to assist in maintenance tasks. 412 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 413: Avaya Multiservice Smon Manager

    Avaya Integrated Management Avaya MultiService Network Manager supports converged network environments composed of multi-vendor equipment from key vendors and will be enhanced to support all Avaya IP voice systems and data devices to create a full convergence solution. Avaya MultiService SMON Manager Avaya MultiService SMON Manager monitors the Ethernet and provides complete visibility of all switched traffic in the network.

  • Page 414: Avaya Site Administration

    Avaya Terminal Emulator Avaya Terminal Emulator is a Windows (98/NT/2000) application that provides direct connectivity capabilities. It can be run either as a standalone application or run from Avaya Site Administration. Avaya Terminal Emulator includes the following features: Connection List — lets you store and organize information about the systems to which you regularly connect and allows you to connect to them by double-clicking.

  • Page 415: Avaya Voice Announcement Over Lan Manager

    Quality of Service (QoS) measurements for VoIP systems. Avaya VoIP Monitoring Manager offers a client GUI accessible from your LAN or using remote access. Avaya VoIP Monitoring Manager can generate traps associated with VoIP QoS sent to any NMS, and can receive RTCP packets from IP telephones, IP soft phones, VoIP engines (on G700 Media Gateways), and Prowler boards.

  • Page 416: Uninterruptible Power Supply (Ups)

    BYPASS DISTRIBUTION MODULE 120V 700-1500 VA PWR UPS BYPASS DISTR MOD S1 700 VA - 2K VA Full Details on these units can be found in Hardware Guide for Avaya Communication Manager, 555-245-207. 416 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 417: Terminal Server Installation

    Terminal server installation Terminal server installation This section provides information on connecting adjunct equipment to a G700 or G350 Media Gateway with an S8300 Media Server using a terminal server (Figure 26: Switch-to-adjunct LAN connectivity through a terminal server on page 417). Avaya supports the IOLAN+ 104 terminal server.

  • Page 418: What Are The Distance Limits For The Terminal Server

    However, to achieve greater distance limits, the switch’s LAN hub/router may be connected to a WAN and the hub/router for the terminal server also connected to the same WAN. 418 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 419: How Is The Terminal Server Cabling Connected

    Terminal server installation How is the terminal server cabling connected Figure 27 shows the connection between the terminal server port and a call accounting system. Figure 27: Stand-alone call accounting system link using a terminal server Standalone Call Accounting 259A Adapter, 356A Adapter (Jack #1), or Switch 258B Adapter (Jack #1)

  • Page 420: Administering The Iolan

    To administer the IOLAN+ the first time, you must connect a PC or laptop to the RS232 Port 1 on the IOLAN+ terminal server. Follow these typical steps: Note: Depending on the computer’s COM port, you may not need all of these pieces. Note: 420 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 421 Terminal server installation To connect the IOLAN+ 1. Connect the DB9 end of the DB9-to-DB25 cable to the COM port on the PC or laptop. 2. Connect the DB25 end to the null modem adapter. 3. Connect the other end of the null modem adapter to the DB25 to RJ45 cable. 4.
  • Page 422 Examine Server statistics. Password ___________________________________________________________________________ IOLAN PLUS v4.02.00 a CDi iolan-st 5. Type iolan, the default password, and press ENTER. The Administration Menu changes, offering more options. 422 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 423 Terminal server installation 6. Select server and press ENTER to view the Server Configuration menu. ** Administrator ** SERVER CONFIGURATION Terminal: 2 Name [iolan Debug mode IP address [123.45.67.89 ] Subnet mask [222.222.0.0 Ethernet address [00:80:d4:03:11:cd] Ethernet interface [AUTO] Language [English Identification Lock...

  • Page 424: Navigating The Iolan+ Terminal Server

    Use the arrow keys to move to a menu item. Use the TAB key to move from field to field horizontally. Use the ENTER key to choose an item. 424 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 425: Administering The Gateway

    Terminal server installation Administering the gateway Note: If the S8300 Media Server and IOLAN+ are in the same subnet, skip this step. Note: To administer the gateway for IOLAN+ 1. Select Admin mode > Password and press ENTER. 2. Type iolan and press ENTER. 3.
  • Page 426 Terminal type: undef CLI/Menu: CLI Reset Term: No Flow ctrl: xon/xoff IP addresses: leave blank Mask: leave blank Access: Remote Authentication: None Mode: Raw Connection: None 426 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 427: Testing Connectivity Through The Iolan

    Terminal server installation Host: leave blank or enter S8300 Media Server IP Address Remote Port: 0 Local Port: must match the value of Remote Port on the IP Services screen of the Communication Manager software 6. Press ENTER and select Save & Exit to effect the changes. 7.
  • Page 428 After you have successfully administered and validated the connection between the adjunct and the S8300 Media Server through the IOLAN+, you can disconnect the laptop or other PC from the IOLAN+. No further IOLAN+ administration is required. 428 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 429: Potential Failure Scenarios And Repair Actions

    Terminal server installation Potential failure scenarios and repair actions If a link goes down between the terminal server and the switch, you must reboot the terminal server for the link come back up. If you are performing a software upgrade or if a system reset occurs, you must reboot the terminal server to restore the link.
  • Page 430 SESSION LAYER TIMERS Service Reliable Packet Resp Session Connect SPDU Connectivity Type Protocol Timer Message Cntr Cntr Timer CDR1 8. Press ENTER to save your changes. 430 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 431: Call Detail Recording (Cdr)

    CDR equipment connects to one of the two IP connections (EXT 1 or EXT 2) on the front of the G700 or G350 Media Gateway. As with C-LAN connections, the CDR adjunct may be a terminal server or a CDR application using RSP.

  • Page 432: Administering Cdr Parameters

    You must administer CDR parameters to let the system know that the adjunct is connected through TCP/IP. For details on all fields on the CDR System Parameters screen, see Administrator’s Guide for Communication Manager, 555-233-506. 432 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 433 Call detail recording (CDR) To administer CDR parameters 1. Type change system-parameters cdr and press RETURN. The CDR System Parameters screen appears. change system-parameters cdr Page 1 of CDR SYSTEM PARAMETERS Node Number (Local PBX ID): CDR Date Format: month/day Primary Output Format: unformatted Primary Output Endpoint: CDR1 Secondary Output Format: unformatted Secondary Output Endpoint: CDR2...

  • Page 434: Testing The Switch-To-Adjunct Link

    If a link does not come up immediately, use the busyout cdr-link and release cdr-link commands to bring up the link. Additional administration procedures for CDR equipment are provided in the Administrator’s Guide for Avaya Communication Manager, 555-233-506. 434 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 435: Reliable Data Transport Tool (Rdtt) Package

    Avaya provides this free software application to help vendors and customers develop CDR applications that use the reliable session protocol to collect CDR data from an Avaya Media Server. The Reliable Data Transport Tool (RDTT) is a testing tool and thus is not supported by Avaya.

  • Page 436: Installing The Rdtt Package

    Administrator’s Guide for Avaya Communication Manager, 555-233-506. Printers For connecting a printer to a G700 or G350 Media Gateway, see Terminal server installation page 417 for more information. 436 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 437: Ds1/T1 Cpe Loopback Jack

    This section provides information on how to install and use a DS1 loopback jack to test the DS1 span between the Avaya Media Server or Gateway and the network interface point. The loopback jack is required when DC power is at the interface to the integrated channel service unit (ICSU).

  • Page 438: Installing A Loopback Jack Without A Smart Jack

    Do not remove the loopback jack after installation. This is not a test tool and Note: should always be available to remotely test a DS1 span. 438 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 439: Administering A Loopback Jack

    DS1/T1 CPE loopback jack Administering a loopback jack To administer a loopback jack 1. At the management terminal, type change ds1 location where location is the DS1 interface circuit pack corresponding to the loopback jack. 2. Verify that the near-end CSU type is set to integrated. 3.

  • Page 440: Checking The Integrity Of Local Equipment

    XXX is the administered number of the G700 or G350 (for example, 002), and VS is the slot number on the G700 or G350 of the Media Module (for example, V3). The V is not a variable and needs to be included in the command exactly where shown. A sample address for a DS1 circuit pack on a G700 or G350 Media Gateway might look like this: 002V3.

  • Page 441: Testing The Integrity Of Data Sent Over The Loop

    1. At the SAT, type clear meas ds1 loop XXXVS to zero out the bit-error counter. where XXX is the administered number of the G700 or G350 (for example, 002), and VS is the slot number on the G700 or G350 of the Media Module (for example, V3).
  • Page 442 3-in-24 pattern error detector is operating. 6. Type test ds1-loop XXXVS inject-single-bit-error where XXX is the administered number of the G700 or G350 (for example, 002), and VS is the slot number on the G700 or G350 of the Media Module (for example, V3).
  • Page 443 DS1/T1 CPE loopback jack 9. Type test ds1-loop location end cpe-loopback-jack-test to end the test. Wait about 30 seconds for the DS1 to reframe on the incoming signal and clear DS1 facility alarms. Use Table 28: Evaluation of DS1 loopback test results on page 443 to evaluate the test results and to determine the solution.

  • Page 444: Testing The Ds1 Span From The Smart Jack To The Network Interface Termination Or Fiber Multiplexer (Mux)

    3. Run a far-end MM710 line loopback, using the following procedure: a. From the SAT, type test ds1-loop XXXVS far-csu-loopback-test-begin , where XXX is the administered number of the G700 (for example, 002), and VS is the slot number on the G700 of the Media Module (for example, V3).
  • Page 445 2. Span section 2 7. Loopback jack 3. Span section 3 8. Network interface smart jack 4. G700 or G350 Media Gateway 9. Interface termination or fiber multiplexer (MUX) 5. E1/T1 port on an MM710 10. Central office multi-media module...
  • Page 446 4. G700 or G350 Media Gateway 9. Network interface smart jack 5. E1/T1 port on an MM710 10. Interface termination or fiber multiplexer (MUX) multi-media module 11. Central office 446 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 447 2. Span section 2 7. Dumb block (extended demarcation) 3. Span section 3 8. Loopback jack 4. G700 or G350 Media Gateway 9. Network interface smart jack 5. E1/T1 port on an MM710 10. Interface termination or fiber multiplexer (MUX) multi-media module 11.

  • Page 448: Testing A Loopback Jack Without A Smart Jack

    3. G700 or G350 Media Gateway 7. Dumb block (demarcation point) 4. E1/T1 port on an MM710 8. Interface termination or fiber multiplexer (MUX) multi-media module 9. Central office 448 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 449 1. Span section 1 5. RJ-48 to network interface (up to 1000 ft. [305 m]) 2. Span section 2 6. Loopback jack 3. G700 or G350 Media Gateway 7. Dumb block (demarcation point) 4. E1/T1 port on an MM710 8. Repeater multi-media module 9.
  • Page 450 If this test fails, the problem is in the service provider’s wiring. If the test passes, the problem is in the cable between the loopback jack and the “dumb” block. Replace the loopback jack. 450 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 451: Configurations Using Fiber Multiplexers

    DS1/T1 CPE loopback jack Configurations using fiber multiplexers Use the loopback jack when customer premises DS1 wiring connects to an on-site fiber multiplexer (MUX) and allows wiring to the network interface point on the MUX to be remotely tested. This requires that the MM710 CSU be set so it can be used on DS1 wiring to the MUX. Fiber MUXs can take the place of Interface termination feeds as shown in Figure 29 through...

  • Page 452: External Modems

    S8300/700, S8500, or S8700/S8710 configuration. This modem is used for sending alarms, as well as for remote dial up to the server for maintenance and administration. 452 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 453: Configuring The Mt5634Zba-Usb-V92 Modem

    The Multi-Tech serial modem connects the G350 media gateway to an external trunk. This connection enables remote dial in capability for administration and troubleshooting. For more information, see Installation of the Avaya G350 Media Gateway Controlled by an Avaya S8300, S8500, or S8700 Media Server, 555-245-104.

  • Page 454: Busy Tone Disconnect Equipment For Non-U.s. Installations

    The customer-provided busy tone disconnect adjunct detects busy tone disconnects of incoming calls on loop-start, 2-wire, analog trunks. In some non-U.S. countries where a G700 or G350 Media Gateway is used, the PSTN sends busy tone as the disconnect signal. Therefore, the S8300 Media Server, G700 Media Gateway, or G350 Media Gateway requires a busy tone disconnect adjunct.

  • Page 455: Music-On-Hold

    (LINE 1 or LINE 2) to a customer-supplied music source on a G350 Media Gateway On a G700 or G350 Media Gateway, the music-on-hold feature is connected through a port on an MM711 Analog Media Module or, for a G350 Media Gateway only, an MM714 Analog Media Module, or the analog LINE ports of the integrated analog media module.
  • Page 456 Follow the manufacturer’s instructions to properly connect the music source to the KS-23395-L3 coupler. Normally, you simply use an RCA cord. 4. Administer the switch for the new equipment. 456 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 457 4. KS-23395-L4 coupler 8. Music source To connect an unregistered music-on-hold source to a G700 or G350 Media Gateway using a KS-23395-L4 coupler: 1. Connect one end of an RJ-45 cable to a port in the MM711 Analog Media Module.

  • Page 458: Installing A Registered Music Source On A G700 Or G350 Media Gateway

    Installing a registered music source on a G700 or G350 Media Gateway Figure 37 show the connections for the music-on-hold feature on a G700 Media Gateway for a registered source. Note: The G350 Media Gateway’s physical connection with the MM711 Analog Media...

  • Page 459: Paging And Announcement Equipment

    MM711 Analog Media Module. The G700 or G350 Media Gateway does not support an auxiliary trunk circuit pack. Therefore, the loudspeaker feature through an auxiliary trunk is not supported on a G700 or G350 Media Gateway. Note:...

  • Page 460: Adjunct Information Sources

    Installation, Maintenance, and Troubleshooting (585-215-873) Avaya CMS R12 Sun Blade 100/150 Workstation Hardware Installation, Maintenance, and Troubleshooting (585-215-783) Avaya CMS Sun Fire V880 Computer Hardware Installation, Maintenance, and Troubleshooting (585-215-116) 460 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 461: Intuity Audix Messaging Systems

    Release 2.0 ASAI Technical Reference, 555-230-220 on the Avaya Communication Manager Release 2.0 ASAI Documents CD-ROM, 585-246-801. Another document related to ASAI is Avaya CVLAN Server 9.0 for Linux Installation and Basic Administration, which is available at http://avaya.com/support. Click the following links: Support>Technical Database>Contact Centers/CRM>CTI>CVLAN Server for...

  • Page 462: Avaya Ec500 Extension To Cellular And Off-Pbx Stations

    Motorola WSN User Guide Call Accounting Systems For information on installing Call Accounting Systems, see the online help or documentation included with the eCAS software CD-ROM 462 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 463: Appendix A: Technical Information

    Appendix A: Technical Information This appendix collects some of the detailed technical information you will need to install the Avaya G700 Media Gateway with an Avaya S8300 Media Serve. More complete information can be found in Hardware Guide for Avaya Communication Manager, 555-245-207.

  • Page 464: Cabling Equipment

    Cabling Equipment Table 30: Media Gateway Cables and Peripherals on page 464 lists the types and specifications of the cables used to connect the Media Gateway. See also Avaya P333T User’s Guide. Table 30: Media Gateway Cables and Peripherals Cable...
  • Page 465 Cabling Equipment Table 30: Media Gateway Cables and Peripherals (continued) Cable Description Length Length (metric) X330RC Redundant Redundant cable - black, Octaplane Cable (2 m) used to connect the top and (Catalog No. CB0222) bottom switches of a stack. X330L-LC Extra Long Extra-Long Octaplane cable 24 ft Octaplane Cable (8 m)
  • Page 466 Technical Information 466 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 467: Appendix B: Information Checklists

    Appendix B: Information Checklists This appendix is can be used as an aid for collecting necessary information for the installation of a G700 Media Gateway and an S8300 Media Server. The following lists are provided: Installer’s Checklist: Tools, software, laptop settings, customer network information.

  • Page 468: Installer's Checklist

    SSO login authentication process. You will not be able to obtain the license file or to perform remote feature activation without the SSO login. dial plan IP addressing plan List of customer-provided IP services 468 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 469: Serial Number And Login Information

    Serial Number and Login Information Serial Number and Login Information G700 Serial Numbers Logins Name & Password S8300 Media Server P330 Stack G700 Media Gateway SSO Authentication Login anonymous email address Communication Manager Issue 7 January 2005...

  • Page 470: Set-Up For P330 Stack Processor

    IP address set time protocol sntp-protocol | time-protocol set time server IP address of time server set timezone zone name - <hours> (offset from GMT) 470 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 471: Set Up For G700 Media Gateway Processor (Mgp)

    Set Up for G700 Media Gateway Processor (MGP) Set Up for G700 Media Gateway Processor (MGP) G700 Media Gateway # Prompt: MG-???-n (super)# type configure to change prompt to MG-???-n (configure)# Command Requested Field Information to be Entered set interface...

  • Page 472: Set Up For Voip Resources

    (v + slot #) ip address number (v + slot #) ip address number (v + slot #) ip address number (v + slot #) ip address 472 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 473: Set Up For S8300 Media Server

    Set Up for S8300 Media Server Set Up for S8300 Media Server Location: slot #1 of G700 survivable processor? _______________________ Web Interface: 192.11.13.6 (default) Screen Title Field Information to be Entered Login Name Password Set Time and Date Time & Date...
  • Page 474 IP addresses of designated Network Time Servers Trusted Key, Requested leave blank Key, Control Key Do Not Install a New Keys Default File Set Modem Interface IP address 474 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 475: Installation Site Information

    Installation Site Information Installation Site Information Site Name Main Phone Installation Address Shipping Address Customer Contact Name Title Phone: FAX: Mobile: Pager: email: Off-hours contact: Salesperson/ Account Exec Sales/AE phone: Other Contact Info: Notes to installer: access procedures, safety/security procedures Access Contact Name Title...

  • Page 476: Stack Layout

    P330 switch # Expansion Module Media Gateway (module) # or P330 switch # Expansion Module Media Gateway (module) # or P330 switch # Expansion Module 476 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 477: Appendix C: Equipment List

    Media Module Bays as well as a single, standard Avaya Expansion Module interface slot. The Avaya G700 Media Gateway is designed to offer options and scalability. A customer will be able to mix and match Media Modules, as well as stack and/or add additional Avaya G700 Media Gateways as they grow in size.
  • Page 478 Table 32: Equipment List: G700 Media Gateway Power Cords G700 Media Gateway Power Cords Supplies Power to the G700 Media Gateway. One cord per gateway is required, and there are various cords depending on the power required for the country in which the unit will be installed.
  • Page 479 H.248 Media Gateway Signaling Protocol CCMS messages tunneled over H.248 Signaling Protocol TFTP server The S8300 Media Server can act as the primary server of the G700 Media Gateway, or it can serve as a local survivable processor for remote/branch customer locations.
  • Page 480 Required for any 107988867 customer with a maintenance contract and an MM710 T1/E1 Media Module, highly recommend for other customers to avoid expensive technician visits. 1 of 3 480 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 481 MM712 will not support 4-Wire DCP telephones. Signal timing specifications for the MM712 support TDM Bus Timing in receive and transmit modes. The G700 Media Gateway supplies only +5 VDC and –48 VDC to the MM712 Media Module. Any other required voltages must be derived on the module.
  • Page 482 64 “G.711 Equivalent Calls”. 3 of 3 482 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 483 Avaya P330 Stacking Sub-Module (optional) Material Code: P330 MOD P330 STACKING 108562943 CASCADE CABLES Material code: 108592445 Avaya P330 CABLE OCTAPLANE STACKING 1FT Material code: 108592437 Avaya P330 CABLE OCTAPLANE STACKING 6FT Material code: 108563453 Avaya CABLE ASSY X330RC REDUN STACKING EXPANSION MODULES...
  • Page 484 Used with the X330 WAN-2USP. Material code: 108659194 Avaya MOD DUAL SPEED OC12/0C3 SMF 15KM Material code: 108659186 Avaya MOD DUAL SPEED OC12 OC3 MMF 500M 2 of 2 484 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 485: Appendix D: Install The Avaya Tftp Server

    This appendix describes the procedure to install and configure the Avaya TFTP server on a technician’s laptop or other computer. You can use the capabilities of the TFTP server as the "source" to install software on the S8300 and install firmware on the G700 or G350 Media Gateways and the gateway media modules.
  • Page 486 In the Server Options window, select the Outbound tab, and browse to your CD-ROM drive location and double-click to enter in the outbound file path. 486 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 487 c. Select the Inbound tab and ensure that the Inbound file path is blank d. Select the Options tab. Enter 69 in the Use Port field and 30 in the Timeout field. e. Select No Incoming. However, if you wish to copy files as a backup prior to performing an upgrade of software, leave this field unchecked.
  • Page 488 Select the Deny tab and ensure that all fields are blank. i. Select the MultiThreading & Logging tab and select High for Thread Priority Settings. j. Leave the default filename in the Log to file field. 488 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 489 k. Select the Client Limits tab and move the slide button all the way to the right for Maximum simultaneous Clients (~) and Maximum Clients in display (100). l. Select the ICMP Messages tab and ensure that all fields are blank. m.
  • Page 490 Install the Avaya TFTP Server 490 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 491: Index

    ....connect AC power backup connecting a printer to a G700 or G350 Media ....to FTP server .
  • Page 492 ....FTP server ....IP Telephones 492 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 493 ..Multi-Tech MT5634ZBA-V92 connecting to a G700 or G350 Media Gateway ....multiple units .
  • Page 494 ....TFTP server setup ... translations, CDR parameters 494 Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server...

This manual is also suitable for:

S8300

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