Avaya G700 Maintenance Manual page 128

6 Avaya MultiVantage Software-Controlled Maintenance:
Table 65. Test #0 Dial Tone Test
Error
Code
1018 ABORT
2000 ABORT
FAIL
2002 FAIL
1009 PASS
128
Test Description/ Recommendation
Result
Test has been disabled via administration.
1. Verify that the "Maintenance Tests?" field on the Trunk Group
Form is set to "n." To enable the test, issue the
group x
command where "x" equals the number of the trunk
group to be tested. Then change the entry in the "Maintenance
Tests?" field on the form to "y."
Response to the test was not received within the allowable time period.
1. Retry the command at 1-minute intervals for a maximum of 5
times.
Trunk was seized, but dial tone could not be detected.
1. Test all administered outgoing ports on the board. Failure of 1
indicates a problem toward the CO.
2. If all fail, see note below.
3. Check for errors on the TONE-BD or TONE-PT. Clear any errors
found, and repeat the test.
4. If the error has still not cleared, refer the problem to the CO.
5. If no service problems exist on the port, continue to use the port
until the circuit pack can be replaced (as a last resort). Perform a
trunk test call to see if the trunk is operable.
If the dial tone test fails for all ports on a circuit pack, a -5 volt
power problem is indicated. To investigate problems with a
power unit, refer to "CARR-POW".
Seizure portion of test failed due to hardware problem. Fault is usually
caused by a disconnected trunk.
1. If the CO Demand Diagnostic Test (#3) also failed, display the
Hardware Error Log. If the CO Demand Diagnostic Test failed
because it could not detect ground (indicated by Error Type 1281
in the Hardware Error Log) AND Error Type 3329 or 3585 appears
in the Hardware Error Log (with the same last occurred time as
Error Type 1281 and 1537), replace the circuit pack.
2. Check trunk wiring to ensure good connection; repeat test if wiring
correction made.
3. Locate another identical CO trunk and swap its wiring with one
under test. Repeat test on both trunks and determine if problem
follows trunk or remains at original port. If problem follows trunk,
refer problem to CO. If problem remains at port, replace circuit
pack and repeat test.
Detected tone was not pure dial tone. No action required.
CO-TRK (Analog CO Trunk)
change trunk-
Maintenance for S8300/S8700 and G700
555-234-101 — Issue 2 — October 2002
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