Layer 2 Status Test (#647) - Avaya G700 Maintenance Manual

6 Avaya MultiVantage Software-Controlled Maintenance:
Table 40. TEST #639 Secondary Signaling Link Hardware Check
Error Test
Code Result
ABORT
1132 ABORT
8 FAIL
PASS
Any NO
BOARD

Layer 2 Status Test (#647)

The Layer 2 Status Test checks the layer 2 status of the ISDN-PRI Signaling Channel (D-channel).
This test will fail if there is a hardware failure or a facility problem, or if the primary and secondary
ISDN-PRI D-channels are not administered correctly.
The Primary and Secondary Signaling Link Hardware tests (test 637 and 639) and the Remote Layer
3 Query test (test 637) will detect most problems caused by hardware failures or incorrect
176
Description/ Recommendation
Internal system error
Retry the command at 1-minute intervals a maximum of 5 times.
The Secondary D-Channel is not administered for this Signaling
Group. This is a NORMAL ABORT. Only a Primary D-Channel
must be administered for a Signaling Group.
There is a problem with the MM710 or the ISDN-PRI Secondary
Signaling Channel (D-Channel). No ISDN trunk or PRI endpoint
calls can be made until the problem is resolved.
Consult the procedures for the MM710 and the ISDN-PRI
Signaling Channel (ISDN-LNK).
The basic physical connectivity of the Signaling Group's
Secondary D-channel is intact and functional. Try this test
repeatedly to ensure the link is up and to uncover any transitory
problems.
The test could not relate the internal ID to the port (no board). This
could be due to incorrect translations, no board is inserted, an
incorrect board is inserted, or an insane board is inserted.
Ensure that the board translations are correct. Execute the add
ds1 GGGVS command to administer the DS1-MM interface if it is
not already administered.
If the board was already administered correctly, check the error
log to determine whether the board is hyperactive. If this is the
case, the board is shut down. Reseating the board will re-initialize
the board.
If the board was found to be correctly inserted in step 1, then
issue the busyout board command.
Issue the reset board command.
Issue the release busy board command.
Issue the test board long command.
This should re-establish the linkage between the internal ID and
the port.
ISDN-SGR (ISDN-PRI Signaling Group)
Maintenance for S8300/S8700 and G700
555-234-101 — Issue 2 — October 2002