Avaya G700 Maintenance Manual page 171

6 Avaya MultiVantage Software-Controlled Maintenance:
Table 36. Descriptions and Recommendations for Error Types 3842-3942 Continued
Error
Code
3902
3903
3905
3906
3909
3910
3919
3928
Maintenance for S8300/S8700 and G700
555-234-101 — Issue 2 — October 2002
Description
FRANCE ONLY: Service
not authorized.
Service or option not
available, unspecified.
This cause is used to
report a service or option
not available event only
when no other cause in
the service or option not
available class applies.
Protocol detail; may offer
a clue if customer is
having ISDN calls denied
with an unexpected
intercept tone.
Protocol detail; may offer
a clue if customer is
having ISDN calls denied
with an unexpected
intercept tone.
A request to use a
network service has
been made, but the
network has rejected the
request because the
requested service is not
implemented.
Only restricted digital BC
available.
Service or option not
implemented,
unspecified. Used when
no other cause in this
class applies.
A call was denied
because of a basic
incompatibility between
the type of call and either
the facilities selected by
the routing pattern or the
called user itself.
ISDN-SGR (ISDN-PRI Signaling Group)
Recommendation
If customer is complaining of unexpected intercept
tones when accessing ISDN trunks or PRI
endpoints and no other cause can be found,
escalate the problem and provide the next tier with
this Error Log information.
If customer is complaining of unexpected intercept
tones when accessing ISDN trunks or PRI
endpoints and no other cause can be found,
escalate to the problem and provide the next tier
with this Error Log information.
Follow the recommendations listed above for Error
Type 3890.
This error might be helpful as a clue if the customer
complains of receiving unexpected intercept tone
after accessing ISDN trunks or PRI endpoints.
Determine the trunk group from the Media Module
and port number (in the aux data field) and then
check the BCC fields of the pertinent routing
patterns. Also, investigate whether or not the calling
and called endpoints are compatible (for example,
some ISDN switches may not allow a voice station
to call a data extension).
3 of 4
171