Service State Audit (#256) - Avaya G700 Maintenance Manual

6 Avaya MultiVantage Software-Controlled Maintenance:
Table 48. TEST #255 Signaling Link State Check Test
Error Test
Code Result
4 FAIL
8 FAIL
PASS
Any NO
BOARD

Service State Audit (#256)

As noted in the general description for DS1 ISDN Trunk, these trunks may be in one of several
service states. This test performs a Service State Audit with the far-end switch.
For interfaces using country protocol 1 (including the US) the Service State Audit executes in all
trunk service states. A message is sent to the far-end switch to ensure that both sides agree on the
service state. A PASS for this test simply means that the message has been successfully sent. Two
minutes are allowed for a reply. If no reply is received within that 2 minute window, the message is
sent out again. If that attempt fails, an Error Type 3073 will be logged and the switch will attempt
another Service State Audit every 15 minutes. If the trunk was initially in-service, it is placed in the
maintenance/far-end state. No outgoing calls will be placed over this trunk, but incoming calls will be
accepted. If an incoming call is presented with the trunk in such a state, a Service State Audit is
immediately be attempted (the switch does not wait for the 15-minute cycle, but tries to recover
immediately).
188
Description/ Recommendation
There is a problem with the signaling channel.
Consult the procedures for the ISDN-PRI Signaling Group (ISDN-
SGRP). Further information may also be obtained by consulting the
procedures for the ISDN-PRI Signaling Channel (ISDN-LNK).
There is a problem with the DS1 interface Media Module.
Consult the procedures for the appropriate DS1 interface Media
Module (DS1-MM).
The signaling link hardware is OK.
The test could not relate the internal ID to the port (no board). This
could be due to incorrect translations, no board is inserted, an
incorrect board is inserted, or an insane board is inserted.
Ensure that the board translations are correct. Execute the add ds1
GGGVS command to administer the DS1-MM interface if it is not
already administered.
If the board was already administered correctly, check the error log to
determine whether the board is hyperactive. If this is the case, the
board is shut down. Reseating the board will re-initialize the board.
If the board was found to be correctly inserted in step 1, then issue
the busyout board command.
Issue the reset board command.
Issue the release busy board command.
Issue the test board long command.
This should re-establish the linkage between the internal ID and the
port.
ISDN-TRK (DS1 ISDN Trunk)
Maintenance for S8300/S8700 and G700
555-234-101 — Issue 2 — October 2002
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