System Technician-Demanded Tests: Descriptions And Error Codes; Primary Signaling Link Hardware Check (#636) - Avaya G700 Maintenance Manual

6 Avaya MultiVantage Software-Controlled Maintenance:
Table 36. Descriptions and Recommendations for Error Types 3842-3942 Continued
Error Description
Code
3942 Timer expiry: T310 time-
out, no answer to CALL
PROCEEDING.
System Technician-Demanded Tests:
Descriptions and Error Codes
Always investigate tests in the order presented in the table below when inspecting errors in the
system. By clearing error codes associated with the Primary Signaling Link Hardware Check, for
example, you may also clear errors generated from other tests in the testing sequence.
Table 37. Order of Investigation
Order of Investigation

Primary Signaling Link Hardware Check (#636)

Secondary Signaling Link Hardware Check (#639)
Layer 2 Status Test (#647)
Remote Layer 3 Query Test (#637)
D = Destructive; ND = Nondestructive
*
Primary Signaling Link Hardware Check (#636)
The ISDN-PRI Signaling Group D-Channel port depends on the health of the Media Module on
which it resides. This test will fail if there are problems with either the ISDN-PRI Primary D-channel
port or the MM-DS1 Media Module. If there are problems with the ISDN-PRI Primary Signaling
Channel port (ISDN-LNK), also investigate the Media Module.
Table 38. Primary Signaling Link Hardware Check (#636)
Error Test
Code Result
ABORT
172
Recommendation
Description/ Recommendation
Internal system error
Retry the command at 1-minute intervals a maximum of 5 times.
ISDN-SGR (ISDN-PRI Signaling Group)
Short Test Long Test
Sequence Sequence
X X
X X
X X
X X
Maintenance for S8300/S8700 and G700
555-234-101 — Issue 2 — October 2002
4 of 4
D/ND*
ND
ND
ND
ND