Avaya G700 Maintenance Manual page 48

3 G700 Traps and Alarms:
Table 5. G700 Alarms (SNMP Traps) to the Primary Media Server
Event Trap Alarm
ID # Level
24 104 MAJ
25 106 MAJ
26 108 MIN
48
Description / Recommendation
cmgNoControllerFault — The Media Gateway does not have any
controllers in its controller list.
1. Verify that the controller list is empty. From the MGP CLI, issue the
command show mgc list to verify that there are no controllers
listed.
2. If none are listed, correct this by adding the correct IP address of
the S8700/S8300. In 'configure' mode on the MGP's CLI, issue a
set mgc list command with the correct IP address.
cmgRegistrationFault — The Media Gateway cannot register with any
controllers in its controller list.
1. Verify that the controller list is correct. From the MGP CLI, issue the
command show mgc list. The IP address should match the S8700
Media Server CLAN or the S8300 Media Server IP addresses.
2. If needed, correct this in 'configure' mode on the MGP's CLI by
clearing the mgc list with the clear mgc list command, and then
issuing a set mgc list with the correct IP addresses.
3. If the IP address in the mgc list matches the S8700 Media Server
CLAN or the S8300 Media Server IP addresses, there may be a
network problem.
4. Verify that the primary controller is up.
cmgH248LinkDown — An H.248 link between the Media Gateway and
its controller is down.
1. Check the S8300 or S8700.
2. If down, bring up.
3. If not, check the G700 administration.
Since the following command causes a brief service outage, it
should only be executed at the customer's convenience.
4. If the administration is correct, reboot the G700.
5. If the problem persists, check network connectivity. Use ping or
traceroute to the S8300/S8700 to check connectivity.
6. If the problem persists, escalate.
Continued on next page
Maintenance for S8300/S8700 and G700
555-234-101 — Issue 2 — October 2002
G700 Traps