Ip Telephones - Avaya G700 Maintenance Manual

5 G700 Component Maintenance:

IP Telephones

Note: Refer to "4600 Series IP Telephone LAN Administration, 555-233-507" for trou-
bleshooting details and error codes, as well as the phone administration informa-
tion.
The Avaya 4600-Series IP Telephones are relatively trouble-free.
common problems an end user might encounter. For other IP Telephone questions or problems,
contact your Telephone System Administrator. Some typical problems are as follows:
• Phone does not activate after connecting it the first time
• Phone does not activate after a power interruption
• Characters do not appear on the Display screen
• Display shows an error/informational message
• No dial tone
• Echo, noise or static when using a headset
• Phone does not Ring
• Speakerphone does not operate
• A feature does not work as indicated in the User Guide
• All other IP Phone problems
Table 37. IP Phone Problems and Solutions
Problem/Symptom
Phone does not activate after
connecting it the first time
Phone does not activate after a
power interruption
82
Table 37
Suggested Solution
Unless your System Administrator has already
initialized your telephone, you may experience a
delay of several minutes before it becomes
operational. Upon plug-in, your telephone
immediately begins downloading its operational
software, its IP address and any special features
programmed by your System Administrator from
the server to which it is connected. Report any
delay of more than 8-10 minutes to your System
Administrator.
Allow a few minutes for re-initialization after
unplugging, powering down the phone, server
problems or other power interruption causes.
Maintenance for S8300/S8700 and G700
555-234-101 — Issue 2 — October 2002
IP Telephones
provides the most
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