Avaya G700 Maintenance Manual page 84

5 G700 Component Maintenance:
Table 37. IP Phone Problems and Solutions Continued
Problem/Symptom
Phone does not ring
Speakerphone does not operate
A feature does not work as indicated
in the User Guide
All other IP Phone problems
84
Suggested Solution
If you have a 4612 or 4624 IP Telephone, use the
Menu to access the RngOf (Ringer Off) feature; if
a carat (downward triangle) appears above that
feature, your phone is set to not ring. To correct,
press the softkey below RngOf; when the carat
does not display, your ringer is active.
If "Ringer Off" is programmed on a Line/Feature
button, that button's indicator light will appear as
steady green; reactivate the ringer by pressing
that Line/Feature button again.
Set your ringer volume to a higher level using the
Up/Down Volume keys.
From another phone, place a call to your
extension to test the above suggested solutions.
Ask your System Administrator if your
speakerphone has been disabled.
Verify the procedure and retry. For certain
features, you must lift the handset first or place
the phone off-hook.
See your Telephone System Administrator if the
above action does not produce the desired result;
your telephone system may have been specially
programmed for certain features applicable only
to your installation.
Contact your Telephone System Administrator.
Maintenance for S8300/S8700 and G700
555-234-101 — Issue 2 — October 2002
IP Telephones
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