System Technician-Demanded Tests: Descriptions And Error Codes - Avaya G700 Maintenance Manual

6 Avaya MultiVantage Software-Controlled Maintenance:
Table 45. Aux Data Values
Aux Data
0
10
4
7
8
260
263
1
3
6
9
265
11
12
19
531
267
268
• (l) An ISDN trunk selected by the near-end has been rejected 10 times by the far-end without a
successful call. This may indicate a service state mismatch between the near-end and far-end for
this trunk that is effecting the end user (that is, customer receives unexpected intercept tones when
accessing ISDN trunks). This may indicate that the ISDN trunk is not administered on the far-end.
The Aux field contains the physical name of the ISDN trunk in decimal. Then, verify that the far-
end has this trunk administered.
The Warning alarm will be retired automatically whenever an outgoing or incoming call that uses
this trunk is answered by the called endpoint. If problems persist, then busy-out the ISDN trunk to
take it out of the hunt group.
System Technician-Demanded Tests:
Descriptions and Error Codes
Always investigate tests in the order presented in the table below when inspecting errors in the
system. By clearing error codes associated with the NPE Crosstalk Test, for example, you may also
clear errors generated from other tests in the testing sequence.
Maintenance for S8300/S8700 and G700
555-234-101 — Issue 2 — October 2002
Cause
A idle trunk received a restart.
A call in a stable, talking state was cleared unexpectedly by the far-end
with an ISDN RESTART message. This state is called the "active" state.
A call that has not reached the active state, but has at least reached a
ringing state, was cleared unexpectedly by the far-end with an ISDN
RESTART message.
A call that has not yet reached a ringing state was cleared unexpectedly
by the far-end with an ISDN RESTART message.
A call that was in the process of clearing anyway has been cleared by
the far-end with an ISDN RESTART message. If this condition occurs
frequently, it may mean that the far-end is attempting to clear trunks that
it thinks are in a "hung" state. The RESTART message brings the trunk
to an idle condition.
ISDN-TRK (DS1 ISDN Trunk)
185