Chapter 15 — Maintaining the Drives
Discontinue Backups and Empty the Drives
Before beginning the drive firmware update process, discontinue all
backup operations and remove any cartridges from the drives.
Attempting to update the firmware while the library is busy or when the drives
Caution
contain tapes may result in the update failing, failed backup jobs, or permanent
damage to the drives. If you did not already do so, stop all backup operations and
remove all tapes from the drives you are updating.
Update Drives Using ITDT
1. Follow the instructions in the ITDT documentation to update the drive
2. Reset the updated drives as described in Resetting a Drive on page 354
3. After the update is complete, use your storage management software to
Update Using Drive Update through Package Update
(
Your library must either be under warranty or you must have a current service
Important
contract with Spectra Logic Technical Support before you can update the drive
firmware using Package Update. The BlueScale Software Service key associated
with your service contract must be entered into the System Configuration screen
before you can use Package Update.
Drive firmware is downloaded and staged to each drive as a background
process. The firmware staging process takes up to 8 hours for LTO drives,
and up to 16 hours for TS11xx technology drives. Backups can continue
during this process. This does not affect library operation. The update is
then applied to all selected drives in parallel. This takes between 15 and 30
minutes, during which time the drives must be empty and idle.
August 2019
If possible, use your storage management software to move any
cartridges that are currently in drives back to their storage locations.
If you cannot use your storage management software, then move
the cartridges as described in Moving Cartridges Within a Partition
on page 233.
firmware.
to restore their configuration settings.
restart any backup processes.
If you have questions about your service agreement, contact Technical Support
(see
Contacting Spectra Logic on page
For instructions on how to renew and enter your BlueScale Software Support
key, refer to
Service Contract Extension on page
Updating Drive Firmware
7).
471.
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