Spectra Logic Spectra T950V User Manual page 312

Chapter 11 — Configuring and Using AutoSupport
3. If you want to save the AutoSupport ticket information to a USB device,
4. Click Send Log Set. The Select Profile To Send Log Set screen displays.
5. Click Select next to the profile for the main contact person for the issue.
August 2019
connect the device to USB port on the LCM (see Figure 9 on page 40) or
operator panel and allow time for the device to mount before
proceeding.
Note: The option to save the ticket to a USB device is only available if you
connect a USB device to the library before you click Send Log Set.
Figure 171 AutoSupport Profiles screen.
The Select Ticket Type screen displays.
Figure 172 The Select Ticket Type screen.
 If you are sending additional information about an existing support
ticket, select Use existing support ticket and enter the ticket number
in the Number field. See Update Existing Support Tickets on
page 315 for additional information.
User Guide—Spectra T950V Library
Using AutoSupport
312