Spectra Logic Spectra T950V User Manual page 324

Chapter 12 — Library Troubleshooting
Issue
System message
states that a tape
drive requires a
specific moniker
August 2019
Cause
The cartridge was
encrypted using an
encryption key that is not
currently available on the
library.
Or, if you are using
BlueScale Professional
Edition, the required
encryption key is available,
but was not selected as one
of the partition's
decryption keys.
Troubleshooting Encryption Issues
Resolution
Depending on which BlueScale Encryption
edition you are using, use the following steps to
enable the cartridge to be read:
BlueScale Standard Edition
1. Log into the library as a superuser.
2. Log into the encryption feature.
3. Export and then delete the encryption key
currently listed on the Encryption
Configuration screen (see "Deleting an
Encryption Key from the Library" in the
Spectra Tape Libraries Encryption User Guide).
4. Import the required encryption key (see
"Import the Required Key into the Library" in
the Spectra Tape Libraries Encryption User
Guide).
5. Select Configuration > Partitions.
6. Click Edit next to the partition containing the
cartridge.
7. Navigate through the BlueScale partition
wizard to the Encryption screen.
8. Select the encryption key to be associated with
the partition.
9. Click Next to proceed to the Summary screen
of the Partition Wizard, and click Save.
BlueScale Professional Edition
1. Log into the library as a superuser.
2. Log into the encryption feature.
3. Make sure the encryption key is listed on the
Encryption Configuration screen. If it is not
listed, add the key to the library (see "Import
the Required Key into the Library" in the
Spectra Tape Libraries Encryption User Guide).
4. Select Configuration > Partitions.
5. Click Edit next to the partition containing the
cartridge.
6. Navigate through the BlueScale partition
wizard to the Encryption screen.
7. Select the required encryption key as either the
primary encryption key or as a decryption key.
A maximum of eight decryption keys can
Note:
be assigned to one partition.
8. Click Next to proceed to the Summary screen
of the Partition Wizard, and click Save.
User Guide—Spectra T950V Library
324