Configure Log Set Forwarding - Spectra Logic Spectra T950V User Manual

Chapter 11 — Configuring and Using AutoSupport

Configure Log Set Forwarding

Log forwarding is enabled by default from the factory. This is a monthly
log set that is forwarded to Spectra Logic for data collection. No action is
taken by Spectra Logic Technical Support for a particular library when the
log set is received, but the data is parsed and stored in our database to
better understand our field population and how the library is used and
how it can be improved.
Use the following steps to modify log set forwarding.
1. Click Log Forwarding from the main AutoSupport screen. The Configure
2. Select the forwarding options you want to use.
3. Click Save.
4. Click Previous to return to the main AutoSupport screen.
August 2019
Log Forwarding screen displays.
Figure 169 The Configure Log Forwarding screen.
 Allow BlueScale to automatically send log sets is selected by default.
Clear the check box if you do not want the library to automatically
generate and submit monthly Auto Support Log sets to one or more
preconfigured recipients.
 The autosupport@spectralogic.com mail recipient is automatically
selected. All ASL files generated by the library are automatically
sent to Spectra Logic Technical Support.
 Select any additional mail recipient(s) from the Mail To choices
presented. Only mail recipients that were previously configured are
listed (see Configure Mail Users on page 107).
After your changes are saved, the Configure Log Forwarding screen
redisplays with a confirmation message.
Configuring AutoSupport
User Guide—Spectra T950V Library
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