Chapter 13 — Drive Troubleshooting
Permanent Errors If the drive detects a permanent error and displays an
SCD or MCD error code other than zero (0), it automatically performs a
drive dump. If you force a drive dump, the existing drive dump is
overwritten and data is lost. You might also lose the dump data if you turn
off power to the drive. See Retrieving a Drive Trace or Drive Dump File on
page 360 for information about retrieving the trace data or dump from the
drive.
Multiple Errors If multiple errors occur, the code with highest priority
(lowest number) displays first. Once corrected, the code with the next
highest priority displays, until none remain.
WORM Media LTO and TS11xx technology drives support using WORM
media. To learn more about WORM media, see WORM Media on page 495.
The following conditions cause WORM media errors to occur:
Information in the servo manufacturer's word on the tape must match
Inserting a WORM tape cartridge into a drive that is not compatible
August 2019
Some of the solutions listed in the following table include
Notes:
testing the drive. See Using DLM to Test a Drive on page 382
for instructions.
In some cases, additional tests using ITDT are required.
Download and install the software as described in Use the
IBM Tape Diagnostic Tool (ITDT) to Retrieve a Drive Dump
on page 362. Refer to the ITDT documentation for
information about using this utility. Contact Spectra Logic
Technical Support if you need assistance (see Contacting
Spectra Logic on page 7).
Note:
The drive may need to be reset in order to clear the error code.
information from the cartridge MAM. If it does not match, the drive's
SCD displays error code 7.
with WORM media causes the cartridge to be treated as an
unsupported medium. The drive's SCD displays error code 7.
Troubleshooting Drives
User Guide—Spectra T950V Library
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