Spectra Logic Spectra T950V User Manual page 313

Chapter 11 — Configuring and Using AutoSupport
6. If you do not need to make any changes to the contact person's
August 2019
 If this is a new ticket, select Create new support ticket. This option is
selected by default.
The Create new Hardware Health Monitor ticket option is not
Note:
available when you use the Send Log Set option to send an
AutoSupport ticket. This option is only used to send HHM data
in response to a maintenance notification (see Respond to HHM
Notifications on page 327).
information for this support ticket, proceed to Step 7.
 If you need to temporarily change the contact person's information
for this ticket, click Profile Data. The Profile Summary screen
displays.
Make any necessary changes in the Profile Summary screen, then
click Use Settings. The Select Ticket Type screen redisplays.
Figure 173 The Profile Summary screen.
 Click Cancel to return to the Select Ticket Type screen without
making any changes to the contact person's information.
User Guide—Spectra T950V Library
Using AutoSupport
313