Spectra Logic Spectra T950V User Manual page 316

Chapter 11 — Configuring and Using AutoSupport
9. Verify that all information is correct. If all of the information is correct,
10. To save the ticket information to a USB device instead of emailing from
11. Click Submit. A progress screen indicates that the ticket request (with log
August 2019
proceed to Step 10. If something needs to be changed, click Previous
and make the necessary changes.
the library, select the check box at the top of the screen (shown in
Figure 174 on page 314).
Note: The option to save the ticket to a USB device is only available if
you connected a USB device to the library before you clicked
Send Log Set to begin updating the ticket.
information) is being sent. When completed, the AutoSupport Profiles
screen displays. When Spectra Logic receives the request, the ticket is
updated and an email response is sent to the user with a ticket number.
User Guide—Spectra T950V Library
Using AutoSupport
316