Spectra Logic Spectra T950V User Manual page 330

Chapter 12 — Library Troubleshooting
9. Click Next. The Confirm and Submit Ticket screen displays.
10. Verify that all information is correct.
11. Click Submit to send the Hardware Health Monitor ticket to the selected
12. After any required tasks are complete, the threshold can be reset. The
August 2019
Figure 180 The Confirm and Submit Ticket screen.
 To save the ticket information to a USB device instead of emailing it
from the library, select the box at the top of the screen.
Note: The option to save the ticket information to a USB device is only
available if you connected a USB device to a USB port on the
LCM or the operator panel in Step 4 on page 328.
 If all of the information is correct, proceed to Step 11.
 If something needs to be changed, click Previous to return to the
Select Ticket Type screen and make any necessary changes.
recipient.
A progress screen indicates that the ticket request (and the ASL
information) is being sent. When completed, the AutoSupport Profiles
screen displays.
HHM icon disappears until the next threshold is reached.
Using BlueScale Hardware Health Monitoring
User Guide—Spectra T950V Library
330