How To Order; Upport And Upgrades; Service Contract Extension - Spectra Logic Spectra T950V User Manual

Appendix B — Media & Upgrades
Media or Accessory
TeraPack
magazines
TeraPack magazine
carrying cases

How To Order

Check the Spectra Logic website at www.spectralogic.com for the most
up‐to‐date media availability.
To purchase Spectra Certified Media and media accessories, contact your
sales representative (see Contacting Spectra Logic on page 7) or use the
Spectra Logic online store at shop.spectralogic.com.
L S
IBRARY UPPORT AND
The library ships with the service contract and options purchased with the
library. You can renew your service contract or purchase more capacity or
additional options described in this section at a later date.

Service Contract Extension

Your initial library purchase includes a BlueScale Software Support key
that is valid for the duration of the warranty period, or for the duration of
any uplifted or extended service contract you purchased with the library,
whichever is longer. A valid BlueScale Software Support key is required in
order to update the library's BlueScale software and the firmware for
library components, and to obtain technical support.
When you renew or extend your service contract, you must generate a new
Important
BlueScale Software Support key and enter the new key into the library to allow
continued access to updates (see
and Upgrades on page
contact Spectra Logic Technical Support (see
When the original warranty or service contract expires, a renewal contract
can be purchased to continue service. Contact Spectra Logic to purchase a
renewal contract (see Contacting Spectra Logic on page 7).
August 2019
Description
Empty TeraPack magazines and Maintenance magazines are available. Each
magazine holds ten LTO cartridges or nine TS11xx technology cartridges. The
magazines are available with or without a protective dust cover.
Carrying cases are designed for safely carrying TeraPack magazines off site.
Cases are compatible with Iron Mountain.
U
PGRADES
96). If you have questions about your service agreement,
Library Support and Upgrades
Enabling BlueScale Software Support, Options,
Contacting Spectra Logic on page
User Guide—Spectra T950V Library
7).
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