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Spectra Logic T-Series Spectra T200 User Manual

Assisted self-maintenance guide
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Spectra T200 & T380 Libraries
Assisted Self-Maintenance Guide
PN 91010002 Revision A

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Summary of Contents for Spectra Logic T-Series Spectra T200

  • Page 1 Spectra T200 & T380 Libraries Assisted Self-Maintenance Guide PN 91010002 Revision A...
  • Page 2 LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, BOTH OF WHICH ARE EXPRESSLY DISCLAIMED. In no event shall Spectra Logic be liable for any loss of profits, loss of business, loss of use or data, interruption of business, or for indirect, special, incidental or consequential damages of any kind, even if Spectra Logic has been advised of the possibility of such damages arising from any defect or error.

  • Page 3: Warnings And Cautions

    Seite, beim Heben oder Fortbewegen der Library. Media Caution: Use only the media approved by Spectra Logic for use in the drives installed in your library. Improper media will result in damage to the drives, library, and media. Warnings and Cautions...

  • Page 4: Contacting Spectra Logic

    Contacting Spectra Logic Contacting Spectra Logic To obtain general information Spectra Logic Web Site: www.spectralogic.com United States Headquarters Spectra Logic Corporation 1700 North 55th Street Boulder, CO 80301 Phone: (800) 833-1132 or (303) 449-6400 International: 00 (1) 303 449 6400...

  • Page 5: Table Of Contents

    Contents About This Guide About ASM ........... . . 11 Intended Audience .
  • Page 6 Continuing Library Operations While Using a USB Device ....24 Connecting a USB Storage Device to the LCM ......24 Copying Data From a USB Storage Device to the Library .
  • Page 7 Chapter 5 – Cleaning Tape Drives Before You Begin ..........39 Determine Whether Cleaning is Required .
  • Page 8 Contents Chapter 7 – Replacing a Power Supply Module Before You Begin ..........63 Required Tools and Materials .
  • Page 9 Installing the Transporter ......... . . 87 Completing the Replacement .
  • Page 10 Contents Notes...

  • Page 11: About This Guide

    Depending on the level of ASM support you purchased, some of the components listed above and described in this guide may not be stocked at your site. To make sure that you have the latest version of this guide, visit the Spectra Logic web site at www.spectralogic.com/ index.cfm?fuseaction=support.document&catID=241&p=240.

  • Page 12: Intended Audience

    4. Return the malfunctioning component to Spectra Logic for inspection (see Chapter 10 – Returning Components on page 101). 5. When Spectra Logic receives the malfunctioning component they ship a new replacement component to you for future use. Intended Audience This guide is intended for data center personnel who perform on-site maintenance of data storage equipment.

  • Page 13: Drives

    LTO Ultrium tape drives. RXT Drives The following documents related to the RXT drives are available as PDF files on the Spectra Logic web site at www.spectralogic.com/ index.cfm?fuseaction=support.document&catID=241&p=240. The Spectra RXT150 User Guide provides information about operating the RXT150 drive.

  • Page 14: Conventions Used In This Guide

    About This Guide Conventions Used in this Guide This manual uses the following conventions to highlight important information: Note: Provides additional information or suggestions about the current topic. Caution: Provides information you must know to avoid damage to the library or tape drives or avoid losing data. Warning: Provides information you must know to avoid personal injury.

  • Page 15: Chapter 1 - Identifying Components And Preparing For Maintenance

    Identifying Components and Preparing for Maintenance This chapter shows the location of the components covered in this guide. Note: The figures in this chapter and the remaining chapters in this guide show the Spectra T380 library. The relative locations of the components and the procedures for replacing them are the same for the Spectra T200 library.

  • Page 16: Replaceable Rear Panel Components

    Figure 1-2 Location of rear panel components (T380 with a 2N redundant power configuration shown). Go to this chapter... Chapter 2 – Using a USB Storage Device Chapter 4 – Replacing a Drive Chapter 6 – Replacing a QIP or Bus Expansion Module Chapter 7 –...

  • Page 17: Replaceable Interior Components

    Note: During normal operation, the following additional components are present on the rear panel: A DBA cover is installed over the drives. Cord locks are installed to prevent the power cords from being disconnected. A permanent grounding wire is connected to the power supply bay. Any bays that do not contain components have covers installed to maintain proper air circulation through the library.

  • Page 18: Chapter 1 - Identifying Components And Preparing For Maintenance

    The following tools are required to perform the maintenance procedures described in this guide: #1 Phillips screwdriver #2 Phillips screwdriver 5/32-inch Allen wrench or 5/32-inch T-handle hex key Flashlight or headlamp (recommended for transporter replacement) USB storage device (included with library)

  • Page 19: Accessing Rear Panel Components

    Accessing Rear Panel Components The rear panel components, shown in Figure 1-2 on page 16, are shielded by a protective cover (Figure 1-4). You must remove this cover when replacing drives, QIPs, and expansion modules. Remove the Cover 1. From the rear of the library, locate the two knurled screws securing the bottom of the cover to either side of the chassis (Figure 1-4).

  • Page 20: Install The Cover

    Chapter 1 – Identifying Components and Preparing for Maintenance Install the Cover 1. Lift the cover and align it so that the two nuts extending from the back of the cover fit into the corresponding holes on either side of the chassis (Figure 1-5). If the cables to the drives and QIPs installed in the library are routed from the top of the library, make sure that they fit into the cutout in the top of the cover.

  • Page 21: Turning The Power On And Off

    Turning the Power On and Off Before you power on the library, make sure that one or both of the provided power cords are plugged into AC outlets on the back of the library and that the main power switch above each AC connector is set to the on position. The main AC connections provide power to the power supply modules, which are controlled from the front panel power button.

  • Page 22: Resetting The Library Or Lcm

    Resetting the LCM Some troubleshooting procedures require you to reset the LCM. You also may need to reset the LCM if it stops responding because of an incompatible USB storage device. Note: Resetting the LCM resets the motion control for the transporter.

  • Page 23: Chapter 2 - Using A Usb Storage Device

    Importing a previously exported BlueScale encryption key Required Equipment You need a USB storage device to complete the procedures described in this chapter. One Spectra Logic 256MB USB storage device is shipped with the library, but most types of USB storage device work. Note: If you are unable to access a USB storage device connected to the library, remove it and use a different one.

  • Page 24: Continuing Library Operations While Using A Usb Device

    1. Locate the LCM (see Figure 1-4 on page 19). 2. Plug the USB storage device into the USB port on the LCM (Figure 2-1). USB port Figure 2-1 Location of the USB port on the LCM.

  • Page 25: Copying Data From A Usb Storage Device To The Library

    BlueScale encryption keys. For safe-keeping and security, export an encryption keys to a USB storage device after it is configured and store it in a safe, secure location so that you can import it back into the library if needed. The Spectra T200 &T380 Library User Guide provides instructions for exporting BlueScale encryption...
  • Page 26 Chapter 2 – Using a USB Storage Device Notes...

  • Page 27: Chapter 3 - Replacing The Air Filter

    Replacing the Air Filter Before You Begin A set of fans mounted in the lower front of the library pull cool air into the library and circulate it to maintain the temperature within an acceptable range. The air filter ensures that the air pulled into the library is free of contaminants. A clogged air filter can cause operational problems due to excessive temperatures inside the library.

  • Page 28: Replacing The Filter

    Chapter 3 – Replacing the Air Filter Replacing the Filter 1. From the front of the library, pull outward on the top right edge of the filter cover panel to rotate the top of the cover out from the front panel (Figure 3-1). Figure 3-1 Open the fan cover panel.
  • Page 29 (Figure 3-3). Figure 3-3 Install the filter cover. Note: Clean the tape drives. After replacing the filter, Spectra Logic recommends cleaning all of the tape drives in the library. See Chapter 5 – Cleaning Tape Drives, beginning on page 39 for instructions.
  • Page 30 Chapter 3 – Replacing the Air Filter Notes...

  • Page 31: Chapter 4 - Replacing A Drive

    Replacing a Drive Before You Begin The T200 and T380 libraries currently support LTO tape drives and Spectra Logic RXT drives. Each drive is mounted on a drive sled that provides the electrical and logical connections to the library. The drive sled includes intelligence that assigns a serial number to the drive based on its location in the library.

  • Page 32: Required Tools And Materials

    Note: After removing the new drive from its packaging, be sure to keep the packaging for use when returning the malfunctioning drive to Spectra Logic. Continuing Backups QIP-attach drives: Backups running to all other drives in the library can safely continue during the replacement of the malfunctioning drive.

  • Page 33: Identifying The Malfunctioning Drive

    Identifying the Malfunctioning Drive Drives are identified in the library’s BlueScale user interface as DBAx/Y-DRVx, where: DBAx is the number of the drive bay assembly (DBA) containing the drive. Y is the drive type (either LTO or RXT) DRVx is the number of the drive bay in the DBA, as viewed from the back of the library.

  • Page 34: Preparing The Library

    1. If the drive is attached to a QIP or if it is a direct-attach Fibre Channel drive, skip to Step 2. If the drive a direct-attached SCSI drive, Spectra Logic recommends shutting down and powering off the host computer before replacing the drive.
  • Page 35 3. Select Configuration > Drives. The Drives screen displays. Figure 4-3 The Drives screen. 4. Based on the drive identifier you determined in Identifying the Malfunctioning Drive on page 33, select Replace for the drive that you want to replace. A Feedback Required screen prompts you to confirm that you want to replace the drive.

  • Page 36: Replacing The Drive

    Chapter 4 – Replacing a Drive Replacing the Drive Use the following steps to remove and replace a drive. 1. Go to the rear of the library and remove the protective cover as described in Remove the Cover on page 19. 2.
  • Page 37 The new drive assumes the old drive’s configuration, so it can be used immediately. 11. Package the malfunctioning drive and ship it to Spectra Logic as described in Chapter 10 – Returning Components on page 101.

  • Page 38: Testing The Drive

    Chapter 4 – Replacing a Drive Testing the Drive 1. Power on and restart the host computer, if you powered it off. 2. Determine whether your backup software and drive are communicating properly by using the software to back up several megabytes of data to the drive. Perform a comparison check on the backup data to confirm that it was written correctly.

  • Page 39: Chapter 5 - Cleaning Tape Drives

    Cleaning Tape Drives Before You Begin Under normal operating conditions, LTO Ultrium cleaning. LTO tape drives contain an automatic cleaning mechanism that allows them to clean themselves as necessary. However, a tape drive may occasionally require cleaning with a cleaning cartridge. The drives monitor their cleaning needs internally and notify the backup software when they require cleaning.

  • Page 40: Check The Drive Cleaning Status

    Chapter 5 – Cleaning Tape Drives Check the Drive Cleaning Status Use the following steps to check the cleaning status of a drive. 1. Select Configuration > Drives. The Drives screen displays (Figure 5-1). Figure 5-1 The Drives screen. 2. Select Detail next to the drive you want to check. The Drive Details screen displays (Figure 5-2).

  • Page 41: How To Proceed

    How to Proceed Spectra Logic recommends using your backup software to perform all drive cleaning operations. Refer to your backup software user manual or vendor for instructions on how to set up scheduled automatic cleanings. Refer as needed to Importing a Cleaning Cartridge to import the cleaning cartridge into the library.

  • Page 42: Importing A Cleaning Cartridge

    Before you can begin the cleaning process, a cleaning cartridge must be available in the partition containing the drive to be cleaned. If you have a cleaning cartridge permanently stored in the partition’s storage pool, proceed to Cleaning a Tape Drive on page 46.

  • Page 43: Prepare To Import A Magazine

    3. Select either EE->TAP or Storage->TAP as the Direction for the move, then select If you want to locate an empty slot in the EE pool, select EE->TAP. If you want to locate an empty slot in the storage pool, select Storage->TAP.
  • Page 44 TeraPack Cases screen displays (Figure 5-4). 2. Select the desired Partition, then select Go. 3. Select Import for the storage pool or the entry/exit pool. 4. When the TAP door opens, proceed to Import the Cleaning Cartridge on page 45.

  • Page 45: Import The Cleaning Cartridge

    4. Select Continue in the Feedback Required screen. The transporter retrieves the magazine from the TAP and moves it to a chamber in the entry/exit pool or the storage pool (whichever you specified). 5. Proceed to Cleaning a Tape Drive on page 46.

  • Page 46: Cleaning A Tape Drive

    Usually, tape drive cleaning can be automated through your backup software package. Refer to your backup software user manual or vendor for instructions on how to set up scheduled automatic cleanings. Spectra Logic recommends using your software to perform all drive cleaning operations. After the cleaning is complete, proceed to...

  • Page 47: Use The Library User Interface

    2. Select the Partition containing the drive that needs cleaning. 3. Depending on the pool into which you imported the cleaning cartridge, select either Entry/Exit or Storage from the Source list, then select Go. 4. Locate and select the cleaning cartridge.

  • Page 48: Confirm The Cleaning

    Chapter 5 – Cleaning Tape Drives Confirm the Cleaning After completing the cleaning operation, check the Drive Details screen (see Figure 5-2 on page 40) to confirm that the cleaning was successful. If the cleaning cartridge was expended before the cleaning started, the tape drive automatically ejects the cartridge and does not perform the cleaning.
  • Page 49 If the magazine containing the cleaning cartridge is in the EE pool, select EE->TAP. If the magazine containing the cleaning cartridge is in the storage pool, select Storage->TAP. 4. Select the chamber where the magazine is stored from the Chambers list, then select Go.

  • Page 50: Tracking Cleaning Cartridge Use

    Chapter 5 – Cleaning Tape Drives Tracking Cleaning Cartridge Use Cleaning cartridges have a limited number of uses. Spectra Logic recommends marking the cleaning cartridge label after each use so that you know when it has reached the end of its life cycle.

  • Page 51: Chapter 6 - Replacing A Qip Or Bus Expansion Module

    Replacing a QIP or Bus Expansion Module Before You Begin The Spectra T200 and T380 libraries use Quad Interface Processors (QIPs) to connect SCSI drives to a network. F-QIPs connect SCSI drives to a Fibre Channel network. E-QIPs connect SCSI drives to a Gigabit Ethernet (iSCSI) network. Using a QIP eliminates the need for external bridges to translate the communication protocols between the SCSI interface on the drives and the Fibre Channel or Gigabit Ethernet network.

  • Page 52: Required Tools And Materials

    Note: After removing the new QIP or bus expansion module from its packaging, be sure to keep the packaging for use when returning the malfunctioning device to Spectra Logic. Continuing Backups QIPs Backups running to drives associated with other QIPs in the library (or partition) can safely continue during the replacement of the malfunctioning QIP.

  • Page 53: Identifying A Malfunctioning Qip

    SCSI bus to which the drives are connected. Backups to drives that are not on the same SCSI bus as the bus expansion module can safely continue. Spectra Logic recommends shutting down and powering off the host computer connected to the same SCSI bus as the bus expansion module before removing the module.
  • Page 54 Chapter 6 – Replacing a QIP or Bus Expansion Module QIPs are identified in the library’s BlueScale interface as DBAx/Y-QIPx, where: DBAx is number of the drive bay assembly (DBA) containing the QIP. Y is the QIP type (F for Fibre Channel or E for Gigabit Ethernet) QIPx is number of the controller bay in the DBA.

  • Page 55: Identifying A Malfunctioning Bus Expansion Module

    Resetting a QIP Identifying a Malfunctioning Bus Expansion Module Although they are installed in the DBAs in the same way as a QIP, the bus expansion module is a passive device and does not provide any control functions. As a result, it is not recognized by the library as a controller and is not assigned an identifier.

  • Page 56: Replacing A Qip

    Chapter 6 – Replacing a QIP or Bus Expansion Module Replacing a QIP Note: If you are replacing the exporting QIP, use your backup software to stop any backups running to drives that are associated with QIP. Prepare the Library 1.

  • Page 57: Remove The Malfunctioning Qip

    4. Select OK. Another Feedback Required screen indicates that the requested QIP has been successfully shut down. Note: Do not respond to the prompt in the Feedback Required screen or perform any other operations from the user interface (either locally or remotely) until you complete the replacement procedure.

  • Page 58: Install The New Qip

    Figure 6-7 Removing and replacing a QIP. 6. Pull firmly outward on the handle to remove the QIP from the library. 7. Set the malfunctioning QIP aside for return to Spectra Logic. Install the New QIP 1. Remove the foam pin protector from the connector on the back of the QIP.

  • Page 59: Replacing A Bus Expansion Module

    8. Use your backup software to restart any backups that were running to drives connected to the QIP you replaced. 9. Package the malfunctioning QIP and ship it to Spectra Logic as described in Chapter 10 – Returning Components. Replacing a Bus Expansion Module...

  • Page 60: Remove The Malfunctioning Bus Expansion Module

    (Figure 6-8). Figure 6-8 Removing and replacing the bus expansion module. 5. Pull firmly outward on the handle to remove the module from the library. 6. Set the malfunctioning module aside for return to Spectra Logic. Captive screws...

  • Page 61: Install The New Bus Expansion Module

    4. Reinstall the protective cover on the back of the library as described in Install the Cover on page 20. 5. Package the malfunctioning bus expansion module and ship it to Spectra Logic as described in Chapter 10 – Returning Components.
  • Page 62 Chapter 6 – Replacing a QIP or Bus Expansion Module Notes...

  • Page 63: Chapter 7 - Replacing A Power Supply Module

    You must have the following to complete this procedure: A #2 Phillips screwdriver A new power supply module Note: After removing the new power supply from its packaging, keep the packaging for returning the old power supply to Spectra Logic. Mounting plate...

  • Page 64: Continuing Backups

    Chapter 7 – Replacing a Power Supply Module Continuing Backups If your library has one DBA and only one power supply module installed, backups are interrupted when the power supply malfunctions and cannot resume until the power supply is replaced. If your library has two or three DBAs with one power supply module per DBA, the remaining power supply modules may be able to temporarily supply power to the DBA associated with the failed power supply module.

  • Page 65: Replacing The Power Supply Module

    2. Check the power supply status LEDs, shown in Figure 7-2 and described in the following table, to determine which module is malfunctioning. Note: You can also check the library’s General Status and System Messages screens for information about the status of the power supply modules.

  • Page 66: Restarting Backups

    Tighten the screw until the module fits flush against the chassis. 6. Package the power supply module and ship it to Spectra Logic as described in Chapter 10 – Returning Components on page 101.

  • Page 67: Chapter 8 - Replacing The Lcm

    You must have the following to complete this procedure: A #1 Phillips screwdriver A #2 Phillips screwdriver A new LCM module Note: After removing the new LCM from its packaging, keep the packaging to return the old LCM to Spectra Logic. Monitor connector Ethernet connector...

  • Page 68: Continuing Backups

    Whenever you modify the configuration of the library or a partition, you have the option of saving the configuration to a USB storage device, as described in “Saving the Library Configuration” in the Spectra T200 &T380 Library User Guide. The saved configuration can be used to restore a lost configuration.

  • Page 69: Restarting The Library

    7. Using a #2 Phillips screwdriver, tighten the screws, shown in Figure 8-2 on page 68, to secure the LCM to the chassis. 8. Package the malfunctioning LCM and ship it to Spectra Logic as described in Chapter 10 – Returning Components on page 101.

  • Page 70: Restoring A Saved Configuration

    Restoring a Saved Configuration Note: If you plan to restore a saved configuration from a USB storage device, connect it to the LCM as described in Connecting a USB Storage Device to the LCM on page 24 before beginning this procedure.

  • Page 71: Replacing The Compact Flash Card In The Lcm

    6. Select Run Utility. After a brief delay, the Utility Results screen appears, showing that the configuration file was uploaded and/or the configuration restored. Note: If you used the Upload Backup Configuration option, you must then run the Restore Library Configuration from Backup Configuration File utility to restore the library configuration.

  • Page 72: Restarting Backups

    Chapter 8 – Replacing the LCM 5. Orient the new compact flash card with the size label down and the arrow on the label toward the library (Figure 8-6). Insert this edge first Figure 8-6 Correct orientation of the compact flash card.

  • Page 73: Chapter 9 - Replacing The Transporter

    Replacing the Transporter Before You Begin Note: Depending on the ASM service level you purchased, the transporter may not be included in your on-site ASM kit. The transporter, shown in Figure 9-1, moves the media within the library. The carriage holds the media pack (TeraPack magazine or RXT media pack) as the transporter moves it from one location to another.

  • Page 74: Required Tools And Materials

    Chapter 9 – Replacing the Transporter Required Tools and Materials You need the following tools and materials to complete this procedure: #2 Phillips screwdriver 5/32-inch Allen wrench or 5/32-inch T-handle hex key Headlamp or flashlight (recommended if the rack in which the library is installed does not provide side access) New transporter Note:...
  • Page 75 If one or more tests failed, contact SpectraGuard Support for advice (see Contacting Spectra Logic on page 4). 7. If SpectraGuard Support instructs you to replace the transporter, continue with the steps in the following sections.

  • Page 76: Take The Transporter Offline

    Chapter 9 – Replacing the Transporter Take the Transporter Offline 1. Log into the library with superuser or administrator privileges. 2. Select Maintenance > Tools > Utilities. The Utilities screen displays. 3. Select Show Advanced. The Advanced Utilities Confirmation screen displays. 4.

  • Page 77: Power Off The Library

    6. Use the Select a command to send drop-down list to select Prepare Robot For Service [M]. 7. Use the Select a target controller drop-down list to select Motion Control. 8. Select Run Utility. A progress screen displays. When the operation is complete, a Utility Results screen displays.

  • Page 78: Accessing The Transporter

    Chapter 9 – Replacing the Transporter Accessing the Transporter Warning: Risk of electrical shock. Hazardous moving parts. Turn off the power to the library and disconnect the power cords before accessing the transporter. Warnung: Gefahr eines elektrischen Schlages. Gefährliche bewegliche Teile.
  • Page 79 Remove the Front Panel 1. From the front of the library, pull firmly outward on the top edge of the filter cover panel to release the magnetic latches and tip the cover out from the front panel (Figure 9-7). 2. Lift the cover upward to disengage the tabs on each side of the cover from the slots in the front of the library.
  • Page 80 Chapter 9 – Replacing the Transporter 5. Lift the front panel outward and away from the chassis to disengage the two nuts on the back of the front panel (Figure 9-9) from the holes on either side of the chassis. Set the cover aside. Figure 9-9 Removing the front panel.
  • Page 81 3. Remove any magazines or RXT media packs that are stored in the chambers on all of the exposed shelves. Place covers on the magazines to protect the cartridges during the replacement procedure. Note: Do not remove or reposition cartridges in the TeraPack magazines. 4.

  • Page 82: Access The Transporter From The Side

    Chapter 9 – Replacing the Transporter d. Repeat Step a through Step c to remove the remaining shelves so that you can reach into the library and access the transporter (Figure 9-12). Transporter Figure 9-12 The transporter with chamber shelves removed (front view).

  • Page 83: Removing The Transporter

    2. Using a #2 Phillips screwdriver, remove the two screws securing the upper access panel to the right side of the library (see Figure 9-13 on page 82). Rotate the bottom of the access panel outward to disengage the tabs from the top of chassis, then lift the access panel off the chassis and set it aside.
  • Page 84 Chapter 9 – Replacing the Transporter 3. Carefully disconnect the ribbon cable from the transporter by pulling it out of the connector on the PC card mounted on the back side of the transporter. It may be necessary to reach around the back of the cable and pinch inward on the ribbon cable release tab to disconnect the cable from the PC card (Figure 9-15).
  • Page 85 5. Use a 5/32-inch Allen wrench or a 5/32-inch T-handle hex key to remove the four screws that secure the transporter to its mounting bracket (circled in Figure 9-16). Note: If you are using the T-handle hex key, insert the hex key through the right side of the carriage to reach the bottom two screws, as shown in Figure 9-16.
  • Page 86 7. Lift the transporter out of the library. Caution: Be careful not to bump the vertical axis (VAX column), VAX motor, or the components on the PC card mounted in the bottom front of the chassis. 8. Set the transporter aside for return to Spectra Logic.

  • Page 87: Installing The Transporter

    Installing the Transporter 1. Identify the bracket hooks on the back of the new transporter carriage (Figure 9-18) as well as the slots in the bracket on the library’s vertical axis (VAX) where the hooks rest (Figure 9-19). Figure 9-18 The transporter mounting hooks (viewed from the back of the transporter).
  • Page 88 Chapter 9 – Replacing the Transporter 4. Lift the transporter into the library and slide the mounting hooks on the back of the transporter into the slots on the mounting bracket on the vertical axis (Figure 9-20). Caution: Be careful not to bump the vertical axis (VAX column), VAX motor, or the components on the PC card mounted in the bottom front of the chassis.
  • Page 89 6. Use a 5/32-inch Allen wrench or 5/32-inch T-handle hex key to install the four screws that secure the transporter to its mounting bracket (circled in Figure 9-21). Note: To reach the bottom two screws, insert the hex key through the right side of the carriage.
  • Page 90 Chapter 9 – Replacing the Transporter 7. Plug the flex ribbon cable into the edge connector on the PC card mounted on the side of the carriage (Figure 9-24). If the cable connector has a release tab, you will hear an audible click as the connector snaps into place. Note: If you are working from the front of the library, it is easiest to reach over the top of the picker.

  • Page 91: Completing The Replacement

    Completing the Replacement After you finish installing the new transporter, use the steps in the following sections to complete the installation. The initial completion steps depend on whether you accessed the transporter from the front (see Reinstall the Chamber Shelves and Front Panel on page 91) or from the side (see Install the Side Access Panels on page 96).
  • Page 92 Chapter 9 – Replacing the Transporter b. Orient the back of the shelf toward the inside of the library and the left edge angled slightly upward so that the right front tab clears the front edge of the chassis. Slide the shelf into the chassis so that the top edges fit into the slots in the rear mounting tabs and the front tabs fit into the slots in the front of the chassis.
  • Page 93 2. Reinstall the shelf retaining bar and tighten the screws (Figure 9-25). Note: The shelves located behind the fan assembly do not use retaining bars. Note: Do not replace any magazines or RXT media packs you removed from the shelves. Instead, reimport the using your backup software after you have restarted the library and tested the new transporter.
  • Page 94 Chapter 9 – Replacing the Transporter c. Finger-tighten the knurled nut (see Figure 9-10 on page 80) on the left side of the fan assembly to secure the assembly to the chassis. Install the Front Panel 1. Grasp the left and right edges of the front panel and lift it into position on the front of the chassis.
  • Page 95 2. Using your fingers or a #2 Phillips screwdriver, tighten the two knurled screws on the bottom of the library front cover to secure it to the chassis (Figure 9-28). Slot for filter cover Figure 9-28 Install the front panel screws. 3.

  • Page 96: Install The Side Access Panels

    Chapter 9 – Replacing the Transporter Install the Side Access Panels If you accessed the transporter from the side, use the following steps to reinstall the access panels on the right side of the library. 1. Slide the top edge of the upper access panel into the slots on either side the chassis so that the locking tabs on each side of the panel engage top edge of the chassis.

  • Page 97: Power On The Library

    Power On the Library Press and hold the front panel power button (Figure 9-31) for two to three seconds or until the button’s LED illuminates. Wait while the library completes its power-on sequence, which takes about five minutes (depending on the library configuration). During the power-on sequence the library initializes all of its installed components.
  • Page 98 The LCM needs to be reset to complete the firmware upgrade. Any backups in progress will be interrupted during the reset. 9. Package the malfunctioning transporter and ship it to Spectra Logic as described in Chapter 10 – Returning Components on page 101.

  • Page 99: Test The New Transporter

    Test the New Transporter Perform the following test to confirm that the new transporter is functioning properly. The test takes approximately 10 minutes. 1. Select Maintenance > Tools > Diagnostics. The Diagnostics screen displays. 2. Select All Motion Basic Tests. The Utilities screen refreshes to display information about the selected diagnostic (see Figure 9-2 on page 75).
  • Page 100 Chapter 9 – Replacing the Transporter Notes...

  • Page 101: Chapter 10 -Returning Components

    Returning Components After you replace a component, package it and ship it to Spectra Logic as described in this chapter. Packaging a Component for Shipment Note: Use the packaging from the replacement component to pack the component you are returning. The packaging for the component may look different from the packaging shown in this chapter.
  • Page 102 Chapter 10 – Returning Components 4. Place the wrapped component in the center of the bottom air cushion (Figure 10-2). Note: The air cushions for small components are slightly different in appearance, but function the same way. 5. Place the top air cushion, plastic side down, over the component (Figure 10-3). When properly installed, the two air cushions suspend the component securely in the center of the box.

  • Page 103: Shipping Rma Returns

    1. Before you ship a component back to Spectra Logic, obtain a Return Materials Authorization (RMA) number from a SpectraGuard Technical Support representative (see Contacting Spectra Logic on page 4). Spectra Logic needs this number to identify the part on its arrival.

  • Page 104: International Returns

    Chapter 10 – Returning Components International Returns Spectra Logic arranges for return shipment when a request is made to International Shipping (see the contact information below). 1. Fill out your portion of the International Shipping Instructions form, available on the Spectra Logic Web site.

  • Page 105: Index

    ASM service, description backup software, using to clean drives backups, continuing while cleaning drives using the USB storage device backups, continuing while replacing air filter bus expansion module drives backups, continuing while replacing power supply module...
  • Page 106 LED supported types testing email International Shipping Spectra Logic media sales Spectra Logic sales E-QIP See QIPs ESD, protecting against Ethernet connector location, exporting cleaning cartridges fan assembly installing...
  • Page 107 LEDs QIP reset button QIPs rear panel cover SFP ports on QIP transporter transporter carriage transporter ribbon cable mailing address international returns mailing address, Spectra Logic maintenance air filter replacement tape drive cleaning media caution purchasing update after transporter replacement...
  • Page 108 QIPs transporter resetting library QIPs resetting the library returns international RMA requirements Spectra Logic shipping address ribbon cable, transporter disconnecting/connecting location RMA number obtain before shipping on shipping label routine maintenance air filter replacement tape drive cleaning...
  • Page 109 LCM saving data to user interface, cleaning tape drives warnings AC power library weight side panel removal warranty, improper packaging web site Knowledge Base Spectra Logic home Spectra Logic sales technical support web sites Spectra Logic manuals...
  • Page 110 Index – W Notes...

This manual is also suitable for:

T380

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